YouGov plc
Climate Impact & Sustainability Data (2023, 2024)
Reporting Period: 2023
Environmental Metrics
Total Carbon Emissions:6164 tCO2e (FY23)
Scope 1 Emissions:29 tCO2e (FY23)
Scope 2 Emissions:117 tCO2e (FY23)
Scope 3 Emissions:6018 tCO2e (FY23)
Renewable Energy Share:46.3% (FY22)
Waste Generated:4 tons (FY23)
Carbon Intensity:23.80 tCO2e/£m revenue (FY23)
ESG Focus Areas
- Data Privacy
- Net Zero Strategy
- Workforce Diversity & Inclusion
- Responsible Research
- Ethical Business Practices
- Supply Chain Sustainability
Environmental Achievements
- Achieved 100% renewable energy in London headquarters since 2018
- Six global offices received SUPER certification for single-use plastic reduction
- Published first global carbon footprint and TCFD report in 2023
- Set net zero targets for 2030 and 2050 (submitted to SBTi for verification)
Social Achievements
- Launched new Employee Value Proposition (EVP)
- Maintained high employee satisfaction scores (4.0 out of 5 in FY23)
- Increased Trustpilot rating from 2.8 in 2022 to 4.6 in 2024
- Financial donations to charitable organisations amounted to £167,000 in FY23
- Largest narrowing of the gender pay gap among UK market research companies since 2018
Governance Achievements
- Achieved MSCI rating of AA in April 2024
- ESG Risk Rating of 17.9 from Morningstar Sustainalytics (Low Risk)
- Established a global privacy framework based on fairness, transparency, and accountability
- ISMS certified to ISO 27001:2013
- Implemented a Group Whistleblowing Policy and Group Grievance Policy
Climate Goals & Targets
Long-term Goals:
- 90% reduction in Scope 1 & 2 emissions by 2050
- 90% reduction in Scope 3 emissions by 2050
Short-term Goals:
- Achieve carbon neutrality in the UK by 2026
- Track 100% of waste generated in leased offices by the end of FY25
Environmental Challenges
- Increased business travel emissions post-COVID-19
- Need to recalculate baseline carbon footprint due to acquisitions
- Balancing inclusion with data quality in survey design
- Maintaining data privacy and security in a rapidly evolving landscape
- Managing risks associated with the use of AI technologies
Mitigation Strategies
- Developing a net zero strategy with interim targets
- Implementing an e-waste disposal tracking system
- Improving survey design for accessibility
- Establishing a multi-disciplinary working group to consider potential uses of AI
- Implementing robust security controls and regular security training
Supply Chain Management
Supplier Audits: Selected existing suppliers are audited.
Responsible Procurement
- Business Partner Code of Conduct
- Group Procurement Policy
- ESG criteria in supplier evaluation
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: TCFD, SECR, SASB
Certifications: ISO 27001, Cyber Essentials Plus, SUPER
Third-party Assurance: KPMG (internal audit), Inspired plc (sustainability consulting)
UN Sustainable Development Goals
- Not disclosed
YouGov focuses on six materially relevant SDGs, highlighted throughout the report.
Awards & Recognition
- #RISK Awards 2024 (shortlisted)
- AIM Awards 2023 (shortlisted)
- PICCASO Privacy Awards 2023 (shortlisted)
Reporting Period: 2024
Environmental Metrics
Total Carbon Emissions:17069 tCO2e/year (restated)
Scope 1 Emissions:122 tCO2e/year
Scope 2 Emissions:189 tCO2e/year
Scope 3 Emissions:16759 tCO2e/year
ESG Focus Areas
- Carbon emissions reduction
- Data commitment
- Social mission
- Diversity & Inclusion
Environmental Achievements
- Set near-term and net zero targets for carbon emissions reduction
- Published inaugural stand-alone ESG Report
- Signed up to the UN Global Compact
- SUPER certification: Single-use plastic reduction achievements in six offices
Social Achievements
- Launched Employee Value Proposition to articulate the unique YouGov experience
- Incorporated ESG objectives into executive remuneration schemes
Governance Achievements
- Formalized YouGov’s policy on neutrality
- 100% staff tested for email phishing awareness via simulated campaigns
- 37 x internal communications issued to staff on data privacy and security awareness
- 1 x cyber crisis exercise facilitated by external experts
- 98% completion rate of mandatory training package
Climate Goals & Targets
Long-term Goals:
- Net zero emissions by 2050
Medium-term Goals:
- Medium-term revenue of £650 million
- Medium-term adjusted operating profit margin of 25%
Short-term Goals:
- Reduce Scope 1 and 2 emissions by 42% by 2030
- Reduce Scope 3 emissions by 25% by 2030
- Divert 100% of waste from landfill by 2035
Environmental Challenges
- Client budgets under pressure
- Prevalence of fraudulent data
- Slowdown in sales momentum
- Higher levels of staff and technology costs
- Lower than expected growth
Mitigation Strategies
- Invested in further improvements to systems
- Reorganisation of commercial teams
- Expansion of senior leadership team
- Cost optimisation plan expected to generate annualised cost savings of £20 million
Supply Chain Management
Supplier Audits: 250+ suppliers aligned to our Business Partner Code of Conduct
Responsible Procurement
- Business Partner Code of Conduct
- ESG questionnaire (planned for FY25)
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events
- Flooding
- Heatwaves
- Sea Level Rise
Transition Risks
- Regulatory changes
- Market shifts
- Reputational damage from non-compliant suppliers
- Increased supplier costs
Opportunities
- Use and installation of low-emission energy technology
- Use of more efficient suppliers and diversifying our supply chain
- Disposal of under-utilised sites
- Improved stakeholder reputation
- Resilience
Reporting Standards
Frameworks Used: SASB, TCFD, UN Global Compact
Certifications: ISO 27001
Third-party Assurance: KPMG
UN Sustainable Development Goals
- Goal 7
- Goal 8
- Goal 9
- Goal 10
- Goal 12
- Goal 13
Awards & Recognition
- IR Magazine Awards – Europe 2024: Best investor event: small to mid-cap (Winner)
- Women in Governance, Risk and Compliance Awards 2024: Team of the Year (Winner)
- AIM Awards 2023: Shortlisted for Best Use of AIM, AIM Transaction of the Year, and Diversity Champion