Climate Change Data

Medi Lifestyle Limited

Climate Impact & Sustainability Data (2019, 2021, 2022, 2023)

Reporting Period: 2019

Environmental Metrics

Waste Generated:300 kg/year (plastic)

ESG Focus Areas

  • Economic
  • Environmental
  • Social
  • Governance

Environmental Achievements

  • Reduced plastic waste production by 50% compared to 2018 (300 kg in 2019)
  • Developed self-cleaning marine growth products extending service life beyond five years
  • Achieved zero fatalities, zero Loss Time Incidents (LTI), and zero Medical Treatment Injuries (MTI) at worksites

Social Achievements

  • Maintained zero complaints for discrimination
  • Achieved zero Loss Time Incidents (LTI) and zero Medical Treatment Injuries (MTI) at worksites
  • Retained employees from divested subsidiaries through acquisition by Disruptech Holdings Sdn Bhd

Governance Achievements

  • Maintained zero incidents of corruption
  • Complied with the principles and guidelines of the Singapore Code of Corporate Governance 2018

Climate Goals & Targets

Environmental Challenges

  • Fluctuating oil and gas prices impacting client revenue and project viability
  • Potential project delays or cancellations due to rising climate change concerns and regulations
  • Risks related to corruption due to operations across different countries and numerous partners
  • Potential weather disruptions impacting asset integrity management work
Mitigation Strategies
  • Diversification into the healthcare sector (postpartum care centers)
  • Divestment of underperforming subsidiaries
  • Stringent cost control and cessation of new capital investment
  • Centralized procurement process validated by ISO 9001:2015
  • Zero-tolerance policy towards corruption, whistle-blowing policy, and regular audits
  • Contingencies in work schedule and budgeting to compensate for potential weather disruptions

Supply Chain Management

Supplier Audits: Annual vendor evaluation

Responsible Procurement
  • Multi-layered procurement process vetted at various management levels; review of supplier reputation, track record, and work ethics

Climate-Related Risks & Opportunities

Physical Risks
  • Adverse weather patterns delaying work
Transition Risks
  • Decreased demand for fossil fuels, potential litigation, and additional compliance obligations

Reporting Standards

Frameworks Used: GRI Standards: Core Option

Sustainable Products & Innovation

  • Self-cleaning marine growth products

Reporting Period: 2021

Environmental Metrics

Total Carbon Emissions:Not disclosed
Scope 1 Emissions:Not disclosed
Scope 2 Emissions:Not disclosed
Scope 3 Emissions:Not disclosed
Renewable Energy Share:Not disclosed
Total Energy Consumption:Not disclosed
Water Consumption:Not disclosed
Waste Generated:Not disclosed
Carbon Intensity:Not disclosed

ESG Focus Areas

  • Economic Performance
  • Anti-Corruption
  • Employment
  • Diversity and Equal Opportunity
  • Customer Health and Safety
  • Customer Privacy
  • Ethics and Integrity

Social Achievements

  • Achieved zero complaints for discrimination.
  • Zero incidents of non-compliance with regulations and voluntary codes concerning the health and safety impacts of products and services.
  • Zero substantiated complaints concerning breaches of customer privacy.

Governance Achievements

  • Achieved zero incidents of corruption.
  • Two subsidiaries obtained Good Distribution Practices for Medical Devices (GDPMD) certification.

Climate Goals & Targets

Environmental Challenges

  • High employee turnover rate (47%) due to strategic pivot and COVID-19 pandemic.
  • Delayed expansion plans due to COVID-19 pandemic.
  • Potential risks associated with corruption due to operations across Singapore and Malaysia and engagement with numerous partners.
Mitigation Strategies
  • Centralized Accounting, Finance, and Supply Chain Management departments.
  • Implemented a whistle-blowing policy.
  • Zero-tolerance policy toward accepting gifts or favors.
  • Directors attend SGX-mandated Director Training Programme.
  • Regular checks on product quality and safety.
  • Daily feedback check-ins and customer service interviews.
  • Supplier screening policy and relevant certifications for medical devices.
  • Annual inspections of facilities.
  • Regular stock checks for equipment and consumables.
  • Compliance with PDPA and appointment of a Data Protection Officer.

Supply Chain Management

Supplier Audits: Annual vendor evaluation

Responsible Procurement
  • Supplier screening policy

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards: Core Option

Third-party Assurance: Not disclosed

Reporting Period: 2022

Environmental Metrics

Total Carbon Emissions:Not disclosed
Scope 1 Emissions:Not disclosed
Scope 2 Emissions:Not disclosed
Scope 3 Emissions:Not disclosed
Renewable Energy Share:Not disclosed
Total Energy Consumption:Not disclosed
Water Consumption:Not disclosed
Waste Generated:Not disclosed
Carbon Intensity:Not disclosed

ESG Focus Areas

  • Economic Performance
  • Anti-Corruption
  • Employment
  • Diversity and Equal Opportunity
  • Customer Health and Safety
  • Customer Privacy
  • Ethics and Integrity

Social Achievements

  • Maintained zero incidents of discrimination and sexual harassment complaints.
  • Achieved zero incidents of non-compliance with health and safety regulations.
  • Achieved zero substantiated complaints concerning breaches of customer privacy.

Governance Achievements

  • Maintained zero incidents of corruption for three consecutive years (FY2020-2022).
  • Complied with the principles and guidelines of the Singapore Code of Corporate Governance 2018.

Climate Goals & Targets

Short-term Goals:
  • Open two additional chiropractic and physiotherapy centers in 2023.

Environmental Challenges

  • High employee turnover rate (60% in FY2022).
  • Need to strengthen data security measures to protect customer privacy as the company expands its use of digital technology.
Mitigation Strategies
  • Implementing new requirements for regular skills training for employees to improve satisfaction and retention.
  • Considering the implementation of a safe data storage system to manage increasing volumes of patient data.
  • Appointing a Data Protection Officer to ensure compliance with data protection regulations.

Supply Chain Management

Supplier Audits: Annual external audit of accounting and procurement practices.

Responsible Procurement
  • Supplier screening policy to ensure compliance with health and safety requirements.

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards 2021, TCFD (partially)

Certifications: Good Distribution Practices for Medical Devices (GDPMD) - HealthPro Pharma Pte Ltd and HealthPro Marketing Sdn Bhd

Third-party Assurance: Internal

Reporting Period: 2023

Environmental Metrics

Total Carbon Emissions:41.18 tCO2e
Scope 1 Emissions:Not disclosed
Scope 2 Emissions:41.18 tCO2e
Scope 3 Emissions:Not disclosed
Renewable Energy Share:Not disclosed
Total Energy Consumption:74.87 MWh
Water Consumption:2704.37 m3
Waste Generated:Not disclosed
Carbon Intensity:21.67 tCO2e/million revenue

ESG Focus Areas

  • Customer health and safety
  • Anti-corruption
  • Customer privacy
  • Employment
  • Diversity and equal opportunity
  • Climate change

Environmental Achievements

  • Reduced Scope 2 emissions to approximately 41.18 tCO2e in FY2023

Social Achievements

  • Maintained zero incidents of discrimination and zero substantiated complaints concerning breaches of customer privacy in FY2023
  • Implemented more rigorous minimum qualifications for patient care providers

Governance Achievements

  • Achieved zero incidents of corruption in FY2023
  • Implemented a whistle-blowing mechanism

Climate Goals & Targets

Long-term Goals:
  • Maintain zero incidents of corruption and breaches of customer privacy
Medium-term Goals:
  • Implement a formal employee training programme
Short-term Goals:
  • Set emissions and energy consumption targets
  • Set water consumption targets
  • Implement standardised patient monitoring metrics

Environmental Challenges

  • Temporary suspension of postpartum care services at SS2 due to rectification works
  • Reduction in revenue from outsourced services
  • Increased loss after tax due to legal, corporate and fund-raising costs
Mitigation Strategies
  • Exploring other sites for a new postpartum care centre
  • Implementing measures to ensure payroll services are only provided after outstanding payments are settled
  • Implementing crisis response plans to reduce negative impacts from extreme weather events

Supply Chain Management

Supplier Audits: Annual external audit

Responsible Procurement
  • Supplier screening policy
  • Obtaining relevant certifications for distributing and operating medical devices

Climate-Related Risks & Opportunities

Physical Risks
  • Extreme weather events disrupting business operations
Transition Risks
  • Not disclosed
Opportunities
  • Not disclosed

Reporting Standards

Frameworks Used: GRI Standards 2021, TCFD

Certifications: Good Distribution Practices for Medical Devices (GDPMD)

Third-party Assurance: Internal

UN Sustainable Development Goals

  • Not disclosed

Not disclosed

Sustainable Products & Innovation

  • Not disclosed

Awards & Recognition

  • Not disclosed