CAR Group Limited

Climate Impact & Sustainability Data (2020-07 to 2021-06, 2021-07 to 2022-06, 2022-07 to 2023-06, 2023-07 to 2024-06)

Reporting Period: 2020-07 to 2021-06

Environmental Metrics

Total Carbon Emissions:Not disclosed

Scope 1 Emissions:Not disclosed

Scope 2 Emissions:Not disclosed

Scope 3 Emissions:Not disclosed

Renewable Energy Share:Not disclosed

Total Energy Consumption:Not disclosed

Water Consumption:Not disclosed

Waste Generated:Not disclosed

Carbon Intensity:Not disclosed

ESG Focus Areas

Our People
Customers
Community
Innovation
Governance
Environment

Environmental Achievements

Richmond head office achieved Climate Active certification and a 4.5-star NABERS rating.

Social Achievements

Achieved 40% female representation at the Senior Leadership Team level.
Maintained WGEA Employer of Choice citation for another year.
95% of employees confident in carsales’ response to the pandemic.
92% of team felt supported by the business during the pandemic.

Governance Achievements

Established a new risk management committee.
96% on-time completion rate for all compliance courses.

Climate Goals & Targets

Short-term Goals:

Zero like for like gender pay gap in Australia by 2023.
Improve Net Promoter Scores by 5% by 2023.
75% uptake of corporate volunteering days by 2023.
Like for like gender pay gap in international businesses less than 5% by 2023.
50% of women in all recruitment shortlists by 2023.
30% of women in all tech roles by 2023.
50% of women in senior roles by 2023.
Turnover rate at 20% or below by 2023.
Bring 3 internally-created, revenue-generating innovations to market a year by 2023.
Fully report against TCFD by 2023.
99% of employees completing all compliance training every year by 2023.
Invest at least 5% of revenue in IT and innovation annually by 2023.
Progressively reduce water use, waste, e-waste and materials by 2023.
Achieve carbon neutrality in CAR’s own operations by 2023.
Embed strong accountability for sustainability outcomes in both the Board and senior management by 2023.

Environmental Challenges

Attracting technical experts due to high industry demand and limited supply.
Increasing the number of women in senior roles and technical positions.
Cybersecurity and data protection threats.
Maintaining professional reputation and brand name.
Global economic downturns impacting the motor vehicle and advertising markets.
IT infrastructure disruptions.
Exposure to sovereign/geopolitical risk in international markets.
Modern slavery risks in the supply chain.

Mitigation Strategies

Strong employer brand and competitive pay packages.
Diversity and Inclusion Strategy, unconscious bias training.
Significant investment in cybersecurity measures.
Brand health monitoring, employee retention strategies, risk management framework.
Monitoring market trends, product management.
Business Continuity and Disaster Recovery Plans.
Risk spreading, local advisors, close relationships with bankers.
Supplier Code of Conduct, modern slavery action plan, supplier screening.

Supply Chain Management

Supplier Audits: Approximately 1000 tier one suppliers screened for modern slavery risk.

Responsible Procurement

Supplier Code of Conduct, anti-slavery clauses in contracts.

Climate-Related Risks & Opportunities

Physical Risks

Extreme weather, flooding

Transition Risks

Regulatory changes, market shifts

Opportunities

Development of energy-efficient products

Reporting Standards

Frameworks Used: GRI Standards: Core option, SASB standard for Internet Media and Services sub-industry

Certifications: Climate Active (in progress)

Third-party Assurance: Not disclosed

Sustainable Products & Innovation

Placie (MaaS app)
Facts+

Awards & Recognition

Finalist in 2020 Women Leading Tech awards (Advocacy category)

Reporting Period: 2021-07 to 2022-06

Environmental Metrics

Total Carbon Emissions:4,141.1 tCO2e/year

Scope 1 Emissions:194.3 tCO2e/year

Scope 2 Emissions:622.3 tCO2e/year

Scope 3 Emissions:3,324.6 tCO2e/year

ESG Focus Areas

Environmental
Social
Governance

Environmental Achievements

Australian business operations were certified carbon neutral under the Australian Government’s carbon-neutral certification program Climate Active.

Social Achievements

Maintained a rating score of ‘AA’ year on year as assessed by MSCI.
Maintained a risk rating score of ‘low’ year on year as assessed by Sustainalytics.
Achieved 78% employee engagement score (+6% year on year).

Governance Achievements

Established a Sustainability Committee.

Climate Goals & Targets

Long-term Goals:

Comprehensive report against TCFD

Medium-term Goals:

Achieve carbon neutrality across controlled global operations with emission reduction strategy

Short-term Goals:

Implement carbon emissions reduction strategy with timebound targets AU

Environmental Challenges

Finding enough female talent with the relevant skills is a key industry challenge and poses a risk to achieving our Diversity Strategy.
The cyber threat to companies around the world is growing and unrelenting.
A downturn in the global economy, motor vehicle or general advertising market.

Mitigation Strategies

Implementing a new dedicated security strategy and roadmap.
Using software to analyse job advertisements to ensure they appeal to a broad audience.
Monitoring trends and product management activities.

Supply Chain Management

Responsible Procurement

Supplier Code of Conduct

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards: Core option, SASB standard for the Internet Media and Services sub-industry, TCFD

Certifications: Climate Active

UN Sustainable Development Goals

The report details how various initiatives contribute to these SDGs.

Awards & Recognition

Great Place to Work® certified for five consecutive years
Workplace Gender Equality Agency (WGEA) Employer of Choice
Breastfeeding Friendly Workplace for eight consecutive years
Australian Association of Graduate Employers (AAGE) Top Graduate Employer
Family Inclusive Workplace™
AAGE Top Intern Programs list

Reporting Period: 2022-07 to 2023-06

Environmental Metrics

Total Carbon Emissions:7,689.50 tCO2e (Australia only)

Scope 1 Emissions:185.6 tCO2e (Australia only)

Scope 2 Emissions:487 tCO2e (Australia only)

Scope 3 Emissions:7,016.9 tCO2e (Australia only)

Waste Generated:118.6 tonnes to landfill, 87 tonnes recycled (Australia only)

Carbon Intensity:0.9 tCO2-e (Scope 1 & 2) and 10.4 tCO2-e (full scope) in Australia

ESG Focus Areas

Our people
Our customers
Our responsible business practices

Environmental Achievements

Achieved and maintained carbon neutrality for Australian business operations
Developed and implemented a carbon emissions reduction strategy for Australia

Social Achievements

Conducted first global employee opinion survey with 85% recommending carsales as a great place to work
Achieved 14% voluntary turnover rate in Australia (down 9% YoY)
43% female representation in senior roles in Australia
Launched Global Talent Exchange Program

Governance Achievements

Established a Board Sustainability Committee
Achieved 99% completion rate of mandatory compliance training in Australia
Zero reportable data breaches globally
Zero identified modern slavery occurrences in the Australian supply chain

Climate Goals & Targets

Long-term Goals:

Not disclosed

Medium-term Goals:

Reduce Australian business operations’ emissions intensity by 30% per FTE by 2030

Short-term Goals:

Achieve carbon neutrality across all international controlled operations in FY24

Environmental Challenges

Obtaining consistent data from all businesses globally
Limited supply of technical talent in the market
Maintaining consistent sustainability standards across all global locations
Addressing the gender imbalance in the technology industry pipeline

Mitigation Strategies

Implementing a global employee opinion survey
Investing in employer branding and talent attraction initiatives
Developing a global sustainability strategy and roadmap
Implementing initiatives to increase female representation in technology roles, including partnerships with community organizations and scholarships

Supply Chain Management

Supplier Audits: 68 new suppliers screened using environmental and human rights criteria in Australia

Responsible Procurement

Supplier questionnaire assessing workplace gender equality, environmental sustainability, social responsibility, and modern slavery risks

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards (2021), SASB standard for Internet Media and Services, UN Sustainable Development Goals (SDGs), TCFD

Certifications: Climate Active (carbon neutrality for Australian operations), Great Place to Work® (Australia and Brazil), WGEA Employer of Choice for Gender Equality (Australia)

Third-party Assurance: External sampling audit on carbon emissions data; external validation of materiality and reporting approach

UN Sustainable Development Goals

Initiatives contributing to these goals are detailed in the SDG index

Awards & Recognition

#24 in top 100 companies globally for gender equality (Equileap)
Merit Award for Women on the Move program (Tech Diversity Awards)

Reporting Period: 2023-07 to 2024-06

Environmental Metrics

Total Carbon Emissions:22,128.9 tCO2e (FY24)

Scope 1 Emissions:1,927.2 tCO2e

Scope 2 Emissions:409.5 tCO2e

Scope 3 Emissions:19,792.2 tCO2e

ESG Focus Areas

Our People
Our Customers
Our Impact
Our Business Practices

Environmental Achievements

Achieved carbon neutrality across global business operations
15.2% reduction in total emissions for global business operations compared to FY23
95.2% of waste generated from Melbourne head office refurbishment diverted from landfill
Transitioned to 100% GreenPower across six Australian offices

Social Achievements

Achieved 75% employee engagement score
86% of employees would recommend CAR Group as a great place to work
Voluntary staff turnover below 20% globally (9%)
Great Place to Work® certification achieved across multiple locations
42% female representation in senior roles
Zero notifiable workplace health and safety incidents

Governance Achievements

Zero reportable data breaches
Zero adverse rulings for ESG-related issues
Updated CAR Group Code of Conduct and introduced Anti-Bribery and Corruption policy
Established Artificial Intelligence Governance Committee

Climate Goals & Targets

Long-term Goals:

Net zero emissions (no specific target year)

Medium-term Goals:

Achieve 40:40:20 gender balance across Board, GLT, and global team by 2030
Reduce Australian emissions intensity per FTE by 30% by 2030 (compared to FY22 baseline)

Short-term Goals:

Implement global job level framework to understand pay gaps by 2025

Environmental Challenges

Managing sustainability in supply chain, particularly with small to medium-sized businesses
Maintaining and enhancing ethical culture in a global, remote workforce
Addressing gender imbalance in technology roles
Increasing Scope 1 and 2 emissions despite overall reduction

Mitigation Strategies

Supplier Code of Conduct and screening processes
Global policies, risk management systems, and compliance training
DEI initiatives, including leadership programs and pay equity reviews
Global decarbonisation strategy, including renewable energy investigation and carbon accounting platform implementation

Supply Chain Management

Responsible Procurement

Supplier Code of Conduct
Supplier screening questionnaire

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards (2021), SASB standard for Internet Media and Services, UN Sustainable Development Goals (SDGs), TCFD (references past reporting)

Sustainable Products & Innovation

Blocko (spam mitigation tool)
Buy Now (online transaction platform)

Awards & Recognition

AA rating from MSCI ESG Ratings
Top 10 for Best ESG and Sustainability Reporting by AIRA