Climate Change Data

Environmental Metrics

ESG Focus Areas

• Sustainability
• Environmental Impact of E-commerce

Environmental Achievements

• Not disclosed

Social Achievements

• Not disclosed

Governance Achievements

• Not disclosed

Climate Goals & Targets

Environmental Challenges

• Environmental impact of digital technology and e-commerce (increased pollution from packaging and logistics)
• Vendor management (recruitment, selection, onboarding, training, retention)
• Providing dedicated customer care
• Data analysis from increased e-commerce
• Digital maturity of teams
• Technical issues (search engines, platform adaptability)
• Product-related issues (pricing, product range positioning)
• Invoicing and payment risks in One-Stop Shop model

Mitigation Strategies

• Focus on operational aspects (vendor management, payment solutions)
• Offering financing solutions and adaptable payment terms
• Ensuring customer solvency
• Improving product return policy
• Addressing stock management, product range, and associated services
• Establishing a dedicated internal marketplace team with top management support
• Improving platform technical aspects (API connections, user-friendly interface, responsiveness to technical problems, vendor integration, digital marketing)
• Transferring non-payment risk to service providers like Hokodo

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Focus on certified vendors and sustainable product sourcing

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Green logistics, sustainable product sourcing, carbon offsetting

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Population
• Migration
• Values
• Education
• Gender Equality
• Human Rights
• Sustainable Development Goals

Social Achievements

• Increased awareness of diversity and inclusion
• Improved understanding of gender equality issues

Climate Goals & Targets

Environmental Challenges

• Population aging
• Climate change impacts
• Gender inequality
• Human rights violations
• School closures due to COVID-19 pandemic

Mitigation Strategies

• Rethinking workforce needs and benefits for an aging population
• Addressing climate migration in development planning
• Promoting gender equality initiatives in the workplace and political life
• Advocating for human rights and freedoms
• Accelerating the use of EdTech to mitigate the impact of school closures

Supply Chain Management

Climate-Related Risks & Opportunities

Physical Risks

• Rising sea levels
• Crop failure
• Water stress

UN Sustainable Development Goals

• Goal 1: No Poverty
• Goal 3: Good Health and Well-being
• Goal 4: Quality Education
• Goal 5: Gender Equality
• Goal 10: Reduced Inequalities
• Goal 13: Climate Action

The report analyzes megatrends related to population, migration, values, and education, which are all relevant to achieving the SDGs.

Environmental Metrics

ESG Focus Areas

• Climate Action
• Circularity
• Empowered People
• Responsible Business
• Partner to Clients and Society

Environmental Achievements

• Reduced annual greenhouse gas emissions by 26% compared to 2019 (from 36,425 t CO2e to 27,020 t CO2e)
• Nearly halved emission intensity per million euros of revenue (down 46%)
• Reduced business travel emissions by 43% compared to 2019
• Created the Roland Berger Forest, absorbing over 1,000 t CO2 annually

Social Achievements

• Improved eNPS by 15 points to 34, indicating increased employee satisfaction
• Launched New Ways of Working initiative, positively evaluated by 92% of employees
• Increased female representation in the global workforce to 37%
• Launched various initiatives to promote diversity, equity, and inclusion (DEI)
• Supported Ukrainian colleagues and communities through humanitarian aid

Governance Achievements

• Enhanced Group Compliance Management System
• No violations of the Roland Berger Code of Conduct reported in 2022
• Updated policies on onboarding clients and assessing customer risks
• Enhanced Know Your Supplier (KYS) policies and workflows
• Renewed ISO/IEC 27001 certification and pursuing TISAX certification

Climate Goals & Targets

Environmental Challenges

• Reducing Scope 3 emissions (primarily business travel)
• Maintaining high client satisfaction while reducing travel
• Increasing female representation in leadership positions
• Balancing workload and employee well-being
• Addressing controversies surrounding REDD+ carbon credits

Mitigation Strategies

• Increasing remote work and optimizing travel planning
• Implementing carbon transparency measures and incentives
• Launching training programs and initiatives to promote sustainability awareness
• Investing in carbon removal and avoidance projects
• Implementing New Ways of Working initiative
• Launching a European Female Talent Program
• Diversifying carbon offset portfolio, avoiding REDD+ projects until concerns are addressed

Supply Chain Management

Supplier Audits: 100% of new suppliers evaluated and vetted

Responsible Procurement

• Know Your Supplier (KYS) checks
• Standardized contracts and payment checks

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Development of energy-efficient products and services

Reporting Standards

Frameworks Used: GRI

Certifications: ISO/IEC 27001

Awards & Recognition

• 9 publishing awards for ESG-related Think:Act magazines

Environmental Metrics

ESG Focus Areas

• Sustainability
• Decarbonization

Environmental Achievements

• Not disclosed

Social Achievements

• Not disclosed

Governance Achievements

• Not disclosed

Climate Goals & Targets

Environmental Challenges

• Challenges on the green transition journey for Chinese industries and companies.
• Obstacles for Chinese companies advancing their sustainability agenda.
• Supply chain ESG management suffers from the absence of well-established standards and guidelines.

Mitigation Strategies

• Increasing number of Chinese companies will explore the in-depth value and meaning of sustainability.
• Many of them will weave sustainability into their business strategies and management.
• Supply chains will continue to go green and reach the tipping point to meet global environmental compliance requirements.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed