Salesforce, Inc.
Climate Impact & Sustainability Data (2023-02 to 2024-01)
Reporting Period: 2023-02 to 2024-01
Environmental Metrics
Total Carbon Emissions:1,611,000 tCO2e/year
Scope 1 Emissions:3,000 tCO2e/year
Scope 2 Emissions:315,000 tCO2e/year
Scope 3 Emissions:1,293,000 tCO2e/year
Renewable Energy Share:100%
Total Energy Consumption:945,000 MWh/year
Water Consumption:153 million gallons/year
ESG Focus Areas
- Climate Change & Energy Use
- Community Impact
- Data Privacy & Security
- Sustainable Real Estate
- Diversity, Equity & Inclusion
- ESG Risk Management
- Waste & Use of Resources
- Employee Health, Safety & Wellbeing
- Public Policy & Advocacy
- Water Management
- Human Rights
- Talent Attraction, Retention & Development
- Responsible Governance
- Responsible & Sustainable Technologies
- Supply Chain Management
Environmental Achievements
- Maintained net zero residual emissions
- Achieved 100% renewable energy purchasing
- Reduced scope 1 and 2 market-based emissions by 50% ahead of FY31 target
- Funded the conservation, restoration, and growth of 52 million trees (more than halfway to 100 million tree goal)
- Purchased 125,000 tons of blue carbon credits from the Delta Blue Carbon Project in Pakistan
- Launched Net Zero Cloud, a complete ESG management platform
Social Achievements
- Launched Salesforce Accelerator – AI for Impact to provide nonprofits with equitable access to trusted generative AI technologies
- Launched Trailblazer Career Marketplace to connect employees seeking new roles with employers
- More than half of employees belong to Equality Groups
- Received a top score of 100 on the Disability Equality Index for the fifth consecutive year
- Supported more than 1,200 diverse young professionals through Future Pathways programs
- Employees volunteered 8.7 million hours and donated $166 million
Governance Achievements
- Appointed three new independent directors to the board
- Included ESG goals in incentive compensation plans for Executive Vice Presidents and above (10% of target cash incentive opportunity)
- Recognized as one of the World’s Most Ethical Companies® by Ethisphere for the 15th time
Climate Goals & Targets
Medium-term Goals:
- Reduce absolute, location-based emissions by 90% by FY41
- Achieve 40% women and non-binary representation in global workforce by FY31
- Achieve 32% women and non-binary representation in global leadership by FY31
Short-term Goals:
- Reduce absolute, location-based emissions by 50% by FY31
- Achieve 60% of scope 3 emissions from suppliers with set SBTs by FY25
- Purchase 1 million tons of high-quality blue carbon credits by FY26
- Reduce scope 1 & 2 market-based emissions by 50% by FY31
- Reduce scope 3 FERA market-based emissions by 50% by FY31
Environmental Challenges
- Increased business travel emissions (68% increase from previous year)
- Did not achieve U.S. representation goals for underrepresented minorities
- Significant decrease in hiring volume compared to previous years
- Shift in hiring focus to India and technical roles
- Focus on operating margins slowed momentum toward greater representation
Mitigation Strategies
- Incorporating guidance into travel policy to prioritize sustainable travel options
- Building greater accountability for environmental goals into executive compensation
- Reintroducing in-person onboarding to improve employee engagement
- Introducing a new performance evaluation approach to tie employee performance with compensation
- Investing in mentorship, coaching, and learning offerings
- Assessing future fiscal year targets for representation goals
Supply Chain Management
Responsible Procurement
- Global Supplier Code of Conduct
- Salesforce Sustainability Exhibit (embedding climate obligations into supplier agreements)
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI, SASB, TCFD, UNGC
Third-party Assurance: Ernst & Young LLP (EY) - limited assurance review
UN Sustainable Development Goals
- Goal 4
- Goal 11
- Goal 5
- Goal 13
- Goal 7
- Goal 14
- Goal 8
- Goal 15
- Goal 10
- Goal 17
Salesforce's initiatives contribute to these goals through various programs and investments.
Sustainable Products & Innovation
- Net Zero Cloud
Awards & Recognition
- World’s Most Ethical Companies® by Ethisphere
- Disability: IN’s “Best Places to Work for People With Disabilities”