Gentera, S.A.B. de C.V.
Climate Impact & Sustainability Data (2011, 2014)
Reporting Period: 2011
Environmental Metrics
Total Carbon Emissions:6,217.9 tCO2e/year
Scope 1 Emissions:1,632.3 tCO2e/year
Scope 2 Emissions:2,698.7 tCO2e/year
Scope 3 Emissions:1,886.9 tCO2e/year
Renewable Energy Share:Not disclosed
Total Energy Consumption:5,336.5 MWh/year
Water Consumption:116,240.1 m3/year
Waste Generated:312.0 tons/year
Carbon Intensity:Not disclosed
ESG Focus Areas
- Social Value
- Economic Value
- Human Value
- Sustainability
- Corporate Governance
- Environment
Environmental Achievements
- Established a system of environmental performance indicators in its main office.
- Planted 2,000 pine trees and 3,000 other plants with the support of 381 volunteers.
- Donated 174 computers to various organizations.
Social Achievements
- Expanded operations to Guatemala and Peru.
- Served 2,455,292 clients, a 25.1% increase from 2010.
- Made 7,057,085 loan disbursements, a 24% annual growth.
- Maintained weekly contact with 81.1% of clients.
- Occupied first place in the Mexico ranking of the Great Place to Work Institute for the second year in a row.
- Channeled more than Ps. 2.9 million into social projects, impacting over 938,711 people.
- Supported 15 different institutions through Compartamos with the Family Open Call.
- Benefited approximately 66,713 people through 24 ‘Compartamos with the Community Days’.
Governance Achievements
- 69% of directors were independent.
- Board of Directors comprised four committees, three chaired by independent directors.
- Compartamos Banco became a member of the Companies Circle of the Latin American Corporate Governance Roundtable.
Climate Goals & Targets
Long-term Goals:
- Not disclosed
Medium-term Goals:
- Not disclosed
Short-term Goals:
- Not disclosed
Environmental Challenges
- Increased competition in the microfinance sector.
- Maintaining and increasing client base.
- Non-performing loan ratio increased from 1.98% to 2.60%.
- Economic uncertainty and volatility.
Mitigation Strategies
- Implemented five initiatives: Eco Project (technology for efficiency), SAP investment (customer service improvement), Yastás (branchless banking), urban product expansion (new client segments), and savings capture program.
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Suppliers sign a code of ethics in Mexico and Guatemala.
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: GRI
Certifications: Null
Third-party Assurance: Redes Sociales, A.C.
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- Effie Award Mexico (2010 campaign)
- First Place in the Mexico ranking of the Great Place to Work Institute (two years in a row)
Reporting Period: 2014
Environmental Metrics
Total Carbon Emissions:5,111 tCO2e (Scope 1) + 10,586 tCO2e (Scope 2)
Scope 1 Emissions:5,111 tCO2e
Scope 2 Emissions:10,586 tCO2e
Total Energy Consumption:24,713,459 kWh
Water Consumption:8.3 million m3
Waste Generated:95,410 kg (12% recycled)
ESG Focus Areas
- Financial Inclusion
- Education (Financial, Formal, Entrepreneurial)
- Human Capital Development
- Corporate Social Responsibility
- Environmental Sustainability
- Corporate Governance
Environmental Achievements
- 93% of construction waste was recycled or donated.
- Reforestation of six hectares in the Nevado de Toluca.
Social Achievements
- Over 236,000 people benefited from social responsibility projects.
- Over 1 million Crédito Mujer clients benefited from Personal Finances Workshop.
- 13,000+ employees participated in volunteering activities.
- 2,000 scholarships granted for entrepreneurs through Proempleo.
- First place in Great Place to Work ranking for finance sector companies.
- Family Responsible Company Award granted by NCH & Partners.
Governance Achievements
- Improved governance model to align with operational services strategy.
- Increased number of committees supporting the Board of Directors.
- Creation of the Committee of Information Systems and Technology and the Committee of External Relations and Social Responsibility.
- Board of Directors comprised of 13 members, 7 of whom are independent (54%), with 2 women (15.4%).
- Smart Campaign Certification for Compartamos Banco.
Climate Goals & Targets
Long-term Goals:
- Not disclosed
Medium-term Goals:
- Maintain and improve number of beneficiaries in social responsibility projects.
- Modification of 3,500 stores to conduct financial operations (Yastás).
- 80% of financial correspondents with at least five financial operations per month (Yastás).
Short-term Goals:
- 100% of new employees receive induction in company philosophy.
- Replicate Hogares Physical-Urban Intervention Models in six additional regions.
Environmental Challenges
- Macroeconomic uncertainties and slow growth.
- Ratio of non-performing loans increased slightly (3.28% vs 3.12% in 2013).
- Liquidity risk susceptibility to macroeconomic, market, and internal crises.
- Natural disasters impacting infrastructure and operations.
- Climate change posing physical and economic risks.
Mitigation Strategies
- Strict controls in credit origination and employee training programs.
- Business continuity plan, database changes in branches, and allocation of funds to manage risks.
- Strengthened risk management process and adaptable contingency plan.
- Supplier evaluation to verify environmental performance, social responsibility, and human rights compliance.
- Actions to mitigate negative impacts in the supply chain, including supplier exchange.
Supply Chain Management
Supplier Audits: 16.1% of suppliers evaluated on environmental, human rights, and labor practices.
Responsible Procurement
- Code of Ethics and Conduct for suppliers.
- Supplier induction process.
Climate-Related Risks & Opportunities
Physical Risks
- Natural disasters threatening infrastructure.
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: GRI G4 (Core)
Certifications: Smart Campaign Certification (Compartamos Banco)
Third-party Assurance: Valora Consultores
UN Sustainable Development Goals
- Not disclosed
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- Socially Responsible Company Distinction (Cemefi)
- Listed in Sustainable Index of the Mexican Stock Exchange
- Best Microfinance Bank (LatinFinance)
- Great Place to Work awards
- Family Responsible Company Award