Climate Change Data

Environmental Metrics

ESG Focus Areas

• Climate Change
• Energy
• Water
• Responsible Sourcing
• Emissions
• Waste Management
• Biodiversity
• Employment
• Employee Relations
• Freedom of Association & Collective Bargaining
• Occupational Health and Safety
• Training and Education
• Business Ethics
• Anti-corruption
• Diversity, Equity and Inclusion
• Cybersecurity and Data Privacy
• Food Quality and Safety
• Guest Safety and Security
• Corporate Social Responsibility

Environmental Achievements

• Installed a 300kva solar plant at Kadoma Hotel and Conference Centre, reducing hydro-generated electricity consumption by 40%
• Planted 6,000 trees at ten schools in Kadoma in partnership with the Forestry Commission of Zimbabwe.
• Significant reduction in food waste.

Social Achievements

• Launched afforestation and reforestation program "A tree for every room"
• Hosted the annual environmental reporter of the year awards for the past 24 years.
• Implemented employee retention initiatives.
• Provided comprehensive trainings and effective communications to all stakeholders.
• Prioritised the selection of candidates based on merit, irrespective of their background.
• Implemented various measures to effectively evaluate the impact of our training programs.
• Achieved target of recruiting 1% of minority individuals in the previous fiscal year.
• Provided employees with a retirement premium and opportunities to participate in pension plans.

Governance Achievements

• Initiated the certification process for ISO 27001:2022 (Information Security Management System) and ISO 22301:2019 (Business Continuity Management System).
• Implemented a comprehensive system to track the effectiveness of actions in managing corruption risks.
• Established a formal trading policy prohibiting trading in the Group's securities during closed periods.
• Implemented a code of ethical business conduct applying to all employees, management, and the supply chain.
• Established a remuneration policy providing guidance to the Human Resources, Remuneration, and Corporate Governance Committee.

Climate Goals & Targets

Environmental Challenges

• Inflation, power cuts, and shortage of foreign currency.
• Rising temperatures leading to higher energy consumption for cooling systems.
• Droughts and water shortages increasing the cost of water.
• Climate change-related disruptions in agricultural production leading to shortages and higher prices, impacting the supply chain.
• Staff shortages.

Mitigation Strategies

• Continuously refining the business model and leveraging technology to boost operational efficiency and deepen customer engagement.
• Implementing energy-saving LED light bulbs across all hotels.
• Installing a solar system at Kadoma Hotel and Conference Centre.
• Redesigning irrigation systems, addressing leakages, and drilling boreholes to reduce reliance on municipal water supplies.
• Implementing a planned maintenance program to minimise water loss.
• Intensifying efforts in importing relatively cheaper products.
• Streamlining the supplier base.
• Developing climate adaptation strategies, promoting eco-friendly tourism, and investing in resilient infrastructure.
• Implementing energy-efficient technologies and increasing the use of on-site renewable energy sources.
• Monitoring and complying with evolving climate-related regulations and policies.
• Establishing health and safety protocols, providing employee training, and maintaining high standards of hygiene and cleanliness.
• Regularly updating compliance programs, conducting internal audits, and engaging with regulatory bodies.
• Establishing and enforcing a strong code of conduct, implementing anti-corruption measures, and ensuring transparent decision-making processes.
• Assessing and mitigating the impact on local ecosystems, supporting biodiversity conservation initiatives, and implementing sustainable landscaping practices.
• Implementing water-saving technologies.
• Investing in energy-efficient appliances and transitioning to renewable energy sources.

Supply Chain Management

Supplier Audits: Thorough screening and review of suppliers; on-site inspections.

Responsible Procurement

• Company Quality Policy
• Best Operating Practices (BOPs)

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather conditions
• Changing climate patterns impacting tourist destinations and infrastructure

Transition Risks

• Changes in environmental laws and regulations

Opportunities

• Energy efficiency and renewable energy leading to cost savings and potential revenue generation

Reporting Standards

Frameworks Used: GRI Standards (2021)

Certifications: ZWS ISO 9001:2015

Third-party Assurance: Institute for Sustainability Africa (INSAF) (Sustainability information validated for compliance with GRI Standards (2021); financial statements audited by BDO Zimbabwe Chartered Accountants)

Awards & Recognition

• Zimbabwe Tourism Authority Sanganai/ Hlanganai World Tourism Expo- 1st Runner-up Best Hotel Stand 2023
• Africa Green Waste and Energy Expo and Summit - Best Sustainable Waste Management Hospitality Facility
• Twalumba National Travel and Tourism Awards - Achievement in Innovation Award for Gateway Stream
• Trip Advisor - Travelers' Choice Award for A'Zambezi River Lodge
• Marketers Association of Zimbabwe - 1st Runner-up Super Brand Hotel Sector for The Rainbow Towers Hotel
• Zimbabwe Tourism Authority Sanganai/Hlanganai World Tourism Expo- 1st Runner up Best Tour Operator Stand for Heritage Expeditions Africa
• Contact Centre Association of Zimbabwe (CCAZ)- 1st Runner-up Hospitality Sector

Environmental Metrics

ESG Focus Areas

• Sustainable management of energy, water, and the environment
• Climate change impact

Environmental Achievements

• Launched a pilot afforestation project, planting 6,050 trees in ten primary schools in Kadoma. At maturity, the trees will offset an estimated 133,100KG of carbon dioxide.
• Installed a 300KVA solar plant at Kadoma Hotel and Conference Centre.

Social Achievements

• Successfully hosted seven Heads of State from the SADC region and other dignitaries during the 44th Ordinary SADC Summit.
• HICC successfully hosted the SADC Industrialisation week.

Governance Achievements

• Not disclosed

Climate Goals & Targets

Environmental Challenges

• Inflation and rising operational costs, especially in the first quarter of the year.
• Energy shortages and rising water costs.

Mitigation Strategies

• Implementing proactive measures to enhance operations and mitigate risks.
• Installation of solar power systems and boreholes to address energy and water challenges.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: UN Sustainable Development Goals (SDGs) - SDG 1, 2, and 13

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• SDG 1
• SDG 2
• SDG 13

Eradicate poverty, hunger and adopting a responsible approach to matters around climate change impact.

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed