Climate Change Data

Environmental Metrics

ESG Focus Areas

• Governance
• Customer data protection
• Customer health and safety
• Attractive employer
• Employee health and hygiene
• Social responsibility
• Social standards in the supply chain
• Energy and emissions

Environmental Achievements

• Planted 24,724 trees in 2021 (part of an ongoing commitment since 1986, totaling over 1.6 million trees and bushes).
• Launched a sustainable eyewear collection using recycled acetate (Elementra Collection), available since spring 2022.
• All new models of the “Made in Italy” collection will be produced using eco-friendly bio-based acetate.
• Switched to 100% green electricity in Germany in 2020; aiming for other markets by January 1, 2023.
• Reduced energy consumption per m² of store space by 2% in 2021.

Social Achievements

• Raised €200,000 to help colleagues affected by floods in Central Europe; the Fielmann Group tripled this amount.
• Donated 4,500 pairs of protective glasses to affected communities.
• More than 30% of managers in the first three levels below the Management Board are female.
• A woman was appointed to the Management Board as of March 1, 2021.
• Offered support for employees facing challenging personal situations (individual consultations, childcare subsidies).

Governance Achievements

• Comprehensive compliance system including a Code of Conduct for suppliers and a compliance guideline.
• Inspected 184 stores for corruption risks in 2021 (11% in 2020).
• Continuously develops data protection system and Information Security Management System (ISMS).

Climate Goals & Targets

Environmental Challenges

• Coronavirus pandemic and related restrictions (reduced opening hours, travel restrictions).
• War in Ukraine affecting operations and employees.
• Almost full employment in the optical industry, making recruitment challenging.
• Demographic change reducing the number of school graduates and vocational trainees.
• MDR (Medical Device Regulation) implementation challenges due to unclear provisions.

Mitigation Strategies

• Implemented a science-based hygiene concept to protect employees and customers during the pandemic.
• Provided support to Ukrainian employees, including prepaid salaries and employment offers abroad.
• Launched apprentice campaigns (optiker-werden.de and akustiker-werden.de) to attract applicants.
• Partnered with a German medical devices industry leader to address MDR compliance challenges.
• Developed guidelines, stipulations, and measures to ensure lasting compliance with the MDR.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Code of Conduct for suppliers, requiring compliance with social and environmental standards.

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: GRI

Certifications: ISO 9001 (for Rathenow production), ISO 14040 (for recycled acetate supplier)

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Goal 3: Good Health and Well-being
• Goal 4: Quality Education
• Goal 8: Decent Work and Economic Growth
• Goal 12: Responsible Consumption and Production
• Goal 13: Climate Action

Fielmann's activities contribute to these SDGs through healthcare services, apprenticeships and training, employee well-being, sustainable product development, and environmental initiatives.

Sustainable Products & Innovation

• Elementra Collection (recycled acetate eyewear), collezioneMILANO+ (bio-based acetate eyewear).

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Sustainable corporate governance
• Customer health and safety
• Customer data protection
• Attractive employer
• Employee health and hygiene
• Social responsibility
• Social standards in the supply chain
• Energy and emissions

Environmental Achievements

• Launched sustainable frame collection made of recycled acetate in 2022, followed by a bio-based acetate collection in 2023.
• Received ISCC Plus certification for high standards in sustainable manufacturing in December 2022.
• Reduced electricity consumption in stores by almost 7% in 2022, with electricity consumption per m² dropping by over 15% compared to 2019.
• Switched to 100% renewable energy sources in Germany, Austria, and Switzerland.

Social Achievements

• Provided job guarantee and continued salaries for Ukrainian employees at the outset of the war.
• Helped dozens of Ukrainian colleagues who fled abroad with help and training.
• Donated 80,000 glasses to Ukrainian refugees (lenses covered by ZEISS).
• Increased salaries for opticians and acousticians in Germany and abroad.
• Introduced profit-sharing scheme for store teams in 2021.
• More than 30% of managers in the first three levels below the Management Board are female. 25% of Management Board members are female.
• Offered various health options in cooperation with several health insurance companies in 2022 (workshops, talks, online training).

Governance Achievements

• Comprehensive compliance system including a Code of Conduct for suppliers and a compliance guideline.
• Regularly assesses business locations for corruption risks (177 stores inspected in 2022).
• Continuous development of compliance system by the Management Board.
• Data protection management system in place, complying with GDPR.

Climate Goals & Targets

Environmental Challenges

• Protracted coronavirus pandemic and the war in Ukraine affected customers, employees, and the business.
• Strong inflation and rising interest rates depressed consumer sentiment and drove up costs.
• MDR compliance challenges for manufacturers and traders of medical devices.
• Recruiting qualified new employees in a market with almost full employment.

Mitigation Strategies

• Reduced prices for German customers.
• Increased salaries for employees.
• Provided financial security for Ukrainian employees.
• Helped Ukrainian colleagues find employment in other European countries.
• Close contact with suppliers to monitor expiry and renewal of product certificates.
• Modern employer branding and recruitment strategies.

Supply Chain Management

Supplier Audits: 100% of suppliers committed to the Code of Conduct in 2022

Responsible Procurement

• Code of Conduct for suppliers addressing corruption, bribery, health and safety, environmental protection, and money laundering prevention.

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: GRI

Certifications: ISCC Plus

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Goal 3: Good health and well-being
• Goal 4: Quality education
• Goal 8: Decent work and economic growth
• Goal 10: Reduced inequalities
• Goal 12: Responsible consumption and production
• Goal 13: Climate action

Fielmann's activities contribute to these SDGs through healthcare services, training programs, fair employment practices, affordable eyewear, sustainable product development, and emissions reduction initiatives.

Sustainable Products & Innovation

• Sustainable frame collections made of recycled and bio-based acetate.

Awards & Recognition

• ISCC Plus certification

Environmental Metrics

ESG Focus Areas

• Governance
• Customers
• Employees
• Society
• Environment

Environmental Achievements

• Introduced reusable containers and removable labels, as well as cardboard filling material instead of plastic for transporting products.
• Planted more than 1.7 million trees and bushes since 1986.
• Launched sustainable frame collections made of recycled and bio-based acetate.
• Achieved ISCC PLUS certificate.

Social Achievements

• Launched an innovative Eye Health Service, providing eye health screenings in stores.
• Updated and expanded the Code of Conduct for all employees.
• Published a Declaration of Principles on Human Rights and updated the Code of Conduct for Suppliers.
• Set up a multilingual whistleblower portal.
• Donated 10,000 pairs of safety glasses to aid organisation "Hanseatic Help" after earthquakes in Turkey and Syria.

Governance Achievements

• Established a dedicated CSR team in 2023 reporting directly to the CFO.
• Enhanced the Code of Conduct for the Group in 2023.
• Improved data protection management system and Information Security Management System (ISMS).

Climate Goals & Targets

Environmental Challenges

• Decreasing number of ophthalmologists in Central Europe driving demand for eye care services.
• Complex and varied statutory regulations across multiple continents.
• MDR compliance challenges for manufacturers and traders of medical devices.
• Full employment in the optical industry and hearing aid business, making recruitment challenging.
• Decreasing number of school graduates and fewer young people opting for vocational training.

Mitigation Strategies

• Launched the Eye Health Service to address the shortage of ophthalmologists.
• Established a dedicated CSR team to ensure compliance with regulatory frameworks.
• Close contact with suppliers to monitor expiry and renewal of product certificates.
• Modern employer branding and recruitment strategies to attract applicants.
• Investing in training and development courses to address the shortage of skilled workers.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Code of Conduct for Suppliers; expectation of compliance with social and ecological standards; regular checks of product deliveries.

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: GRI

Certifications: ISCC PLUS

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Good Health and Well-being (SDG 3)
• Quality Education (SDG 4)
• Decent Work and Economic Growth (SDG 8)
• Reduced Inequalities (SDG 10)
• Responsible Consumption and Production (SDG 12)
• Climate Action (SDG 13)

The Fielmann Group's activities contribute to these SDGs through healthcare services, apprenticeships and training, employee well-being, affordable eyewear, sustainable practices, and emissions reduction efforts.

Sustainable Products & Innovation

• Sustainable frame collections made of recycled and bio-based acetate.

Awards & Recognition

• Not disclosed