DP Eurasia N.V.
Climate Impact & Sustainability Data (2022)
Reporting Period: 2022
Environmental Metrics
Total Carbon Emissions:29,831 tCO2e/year (Scope 1, 2 & 3)
Scope 1 Emissions:12,117 tCO2e/year
Scope 2 Emissions:10,432 tCO2e/year
Scope 3 Emissions:7,282 tCO2e/year
ESG Focus Areas
- Community support
- Environmental impact reduction
- Climate change mitigation and adaptation
- Responsible sourcing
- Food safety and quality
Environmental Achievements
- 7% reduction in total scope 1 emissions compared to 2019 baseline
- 17% reduction in Scope 2 emissions compared to 2019 baseline
- 25% reduction in total electricity consumption compared to 2021 emission level
- 7% reduction in water consumption in supply chain compared to 2021 consumption
- 11% reduction in total natural gas consumption in 2022
- 0.5% m2 reduction effect from transition to cutting-edged pizza box resulting in 1.2 million little box savings
- Digital menu application instead of paper-based (QR) in 252 of 650 shops
Social Achievements
- Renovated basketball court in Mardin in cooperation with TEGV
- Renovated two Dreams Workshops in Diyarbakır and Siirt with TEGV
- Supported Hachiko Association for stray animals
- Collaboration with Make-A-Wish Foundation and Koruncuk Foundation
- Improved online orders customer scores to 8.02 points (2021: 7.92 points)
- Increased NPS from 24 points in 2021 to 37 points in 2022
- Increased rate of customers whose requests were met with satisfaction in one hour to 80% in 2022 (2021: 66%)
- Decreased complaint rate from 0.13% in 2021 to 0.11% in 2022
Governance Achievements
- Welcomed Mr Burak Ertas and Mr Ahmet Ashaboğlu as Independent Non-Executive Directors
- Proposed additional takeover protection for minority shareholders, embedded in the Articles
- Implemented a long-term leadership development programme, “Be the Best”
- Conducted New Generation Agile Management Training for 38 first-level managers
- Expanded online learning platform with new soft-skill training catalogue
Climate Goals & Targets
Long-term Goals:
- Achieve net zero emissions by 2050
- Energy efficient equipment range at the kitchens
Medium-term Goals:
- Reduce Scope 1 and 2 GHG emissions generated by corporate stores and offices to 9% below 2019 levels
- Achieve net zero emissions by 2050
- KPI #2: electricity consumption/number of pizzas; KPI #4: electricity consumption/number of employees
- Implement water usage standards in each store
- Developing energy efficient projects for upcoming periods in terms of energy saving and offsetting our carbon footprint
- Training farmers, suppliers and monitoring the agriculture within the sustainability framework
Short-term Goals:
- Reduce Scope 2 emissions
- Reduce Scope 3 emissions
- 3% electricity consumption decrease in supply chain below 2021 level
- 4% decrease in water consumption per crate in supply chain below 2021 level
- Decrease natural gas consumption by 3% per crate below 2021 level
- KPI #1: electricity consumption/number of pizzas; KPI #3: electricity consumption/number of crates
Environmental Challenges
- High inflation in Turkey
- Supply bottlenecks
- Geopolitical challenges in Russia
- Unprecedented cost pressures (food costs, personnel expenses)
- Climate change risks (transition and physical risks)
Mitigation Strategies
- Strategic pricing and product innovation
- Continued digital innovation
- Operational excellence for everyday efficiency
- Robust purchasing power and smart supplier agreements
- Building up additional inventory to combat elevated food costs
- Updating business continuity policies to prepare for potential climate change impacts
- Establishing an ESG Committee to monitor climate change related risks and KPIs
- Exploring options to divest Russian operations
- Limiting investment in Russia and focusing on optimizing existing store coverage
Supply Chain Management
Supplier Audits: Periodic supplier audits
Responsible Procurement
- Local sourcing of raw materials (corn)
- Seeking alternative suppliers for critical materials and services
- Assessing suppliers’ business continuity plans
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events
- Natural disasters
- Changes in water availability, sourcing and quality
- Food security
- Extreme temperature changes
Transition Risks
- Policy and legal changes
- Market changes
- Technological changes
- Changes in customer preferences
Opportunities
- Providing food safety and quality management
- Accessing new market trends
- Pursuing lower emission goods and energy resources
- Pursuing enhanced resilience within the supply chain and material procurement
Reporting Standards
Frameworks Used: SASB, TCFD
Certifications: ISO 22000, HACCP, ISO 10002
Sustainable Products & Innovation
- Pizzetta (using less product and paper bags instead of pizza boxes)
- Green COFFY (preventing paper cup waste with thermos cups)
Awards & Recognition
- Lovemark Award
- Two Silver Awards in Hammers Awards
- Two bronze awards in Brandverse Awards
- Bronze award from Effie