Climate Change Data

Environmental Metrics

ESG Focus Areas

• Corporate Social Responsibility (CSR)
• Green initiatives
• Social initiatives

Environmental Achievements

• Rolling-out of a new 3D packing machine, reduced parcel wasted space and cardboard usage (-30% in shipping truck traffic)
• 85% parcels now packed without any empty space
• Agrikolis: farming pickup points for heavy products

Social Achievements

• FACIL’iti: adapation of Cdiscount’s websites for disabled people
• Un Rien c’est Tout: donation option when proceeding to payment
• envie: repair, donation or recycling of non-sold and returned products
• geev: donation of unused objects

Governance Achievements

• Not disclosed

Climate Goals & Targets

Environmental Challenges

• Not disclosed

Mitigation Strategies

• Not disclosed

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Environmental impact reduction
• Circular economy
• Supply chain sustainability
• Local economy support
• Diversity and inclusion

Environmental Achievements

• Sold more than €100m of refurbished products in 2021 (more than 25% of mobiles sold are refurbished)
• Avoided 1.3m packaging in 2021 (mutualization of parcels, program dedicated to zero overpacking)
• C-Logistics committed to an additional 7% reduction of Cdiscount.com GHG emissions by 2023, based on 2020 emissions.
• C-Logistics and C Chez Vous renewed support to the endowment fund “Plantons pour l’Avenir” to sequestrate residual emissions and keep Cdiscount.com deliveries and returns carbon neutral.
• Customers can choose reusable packaging (partnership with Hipli)

Social Achievements

• Cdiscount reinforced its positioning on “Made In France” thanks to new sellers and partnerships with certification organisms
• Cdiscount and Octopia contribute to small and medium-sized enterprises (SMEs) development, with more than 5,000 French SME sellers onboarded
• Cnova’s business accounts for 47k jobs in France and 92k in Europe in 2021
• Great Place to Work certification in 2021
• Financial Times award as a Diversity Leader

Governance Achievements

• Not disclosed

Climate Goals & Targets

Environmental Challenges

• Supply chain disruptions (semiconductor crisis, etc.)
• Exceptional shortages at the end of 2020

Mitigation Strategies

• Additional strategic inventories purchased at the end of 2021

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Great Place to Work

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Refurbished products

Awards & Recognition

• Great Place to Work
• Financial Times Diversity Leader

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• Sales of high-tech refurbished products enabled to avoid the emission of 8,600 tons of C02.
• 100% of deliveries and returns for Cdiscount.com contributed to carbon-neutrality
• More than 1 out of 4 parcels was shipped without packaging.
• 100k orders per month were also eligible for reusable packaging on Cdiscount.com.

Social Achievements

• For the 3rd time, Cdiscount was awarded by the Financial Times as a Diversity Leader for its commitment to promote diversity within the company.
• The share of women in each subsidiary of Cnova has been increasing in 2022. At Cnova level, 52% of promotions for executives and top executives are involving women.
• 8 projects related to the environment protection, fighting inequalities, protecting childhood and health care were financed thanks to the donation to the basket tool on Cdiscount.com.

Governance Achievements

• Not disclosed

Climate Goals & Targets

Environmental Challenges

• Decreasing GMV driven by direct sales, marketplace, and B2C services.
• Intense competition in the e-commerce sector.
• Changing consumer preferences and industry conditions.
• Dependency on merchants and suppliers.
• Difficulty in retaining and attracting high-quality management and key employees.
• Risks related to IT service interruptions and security breaches.
• Risks related to instalment payments.
• Risks related to fraud and unpaid receivables.
• Risks related to the relationships with Casino Entities.
• Risks related to the volatility of share price.
• Risks related to corporate responsibility and sustainability.

Mitigation Strategies

• Launched an Efficiency Plan to recalibrate cost structure and capex level, generating €47m of savings in 2022.
• Focus on marketplace expansion, advertising services, and B2B activities acceleration.
• Continuous improvement and upgrade of technology systems and infrastructure.
• Efforts to create a quality customer experience and customer loyalty programs.
• Investments in optimizing and localizing customer experience, fulfilment, IT infrastructure, and mobile applications.
• Implementation of various measures to protect confidential data.
• Maintaining liability insurance.
• Internal compliance policies and procedures to prevent fraud, money laundering, bribery, and corruption.
• Strengthening relationships with customers, clients, suppliers, merchants, employees, investors, and communities.
• Development and promotion of a “more sustainable” product offer.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: IFRS

Certifications: Null

Third-party Assurance: Ernst & Young Accountants LLP

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Refurbished products

Awards & Recognition

• Financial Times Diversity Leader

Environmental Metrics

ESG Focus Areas

• Climate Change
• Ethical Practices
• Human Capital

Environmental Achievements

• Reduced energy consumption by -31% in 2023 compared to 2019 (exceeding its 2022 commitment of -21% by 2023).
• Increased share of sustainable products sales to 17.1% (+3.9pts vs. 2022), reaching 18.7% during Black Friday.
• Increased share of alternative transportation means on last kilometers by 24% vs. 2022, increased bulk loading by 47% vs. 2022.
• Achieved 100% carbon-neutral deliveries and returns for Cdiscount.com.
• More than 88% of parcels targeted by an action of void reduction.

Social Achievements

• Cdiscount awarded for the 5th time by the Financial Times as Diversity Leader.
• 41% of senior officers are women in 2023, with a gender pay gap of 0.9%.

Governance Achievements

• Established a Diversity and Inclusion Policy with targets for Board and senior management diversity.
• Implemented an Efficiency Plan, exceeding its €90m target by €39m.

Climate Goals & Targets

Environmental Challenges

• Macro-economic uncertainties and disruptions.
• Inflation impacting purchasing power.
• Overall e-commerce market decline (-1.8% in FY23 vs. 2022).
• Unfavorable trends for technical goods (-9%) and furniture & decoration equipment (-1%).
• Negative conjunctural change in working capital due to Casino group’s financial situation in 2023.
• Decrease in trade payables driven by credit insurers guarantees reductions and earlier payments.
• Stronger constraints regarding receivables factoring programs.

Mitigation Strategies

• Continuous development of marketplace and advertising services.
• Recalibration of cost structure to preserve cash and improve profitability.
• Expansion of B2B platform (C-Logistics B2B and Octopia B2B).
• Actions towards inventories optimization and destocking.
• Efficiency Plan to recalibrate SG&A and capital expenditures.
• Refocusing on services and cash initiatives.
• Sale of subsidiary Carya SAS.

Supply Chain Management

Supplier Audits: 100% of plants manufacturing Cdiscount’s private-labeled products were audited.

Responsible Procurement

• ESG evaluation of main suppliers and marketplace sellers (50% of GMV targeted).

Climate-Related Risks & Opportunities

Sustainable Products & Innovation

• Energy-efficient and more repairable products, products certified by recognized labels, Made in France and refurbished products.

Awards & Recognition

• Cdiscount awarded for the 5th time by the Financial Times as Diversity Leader.

Environmental Metrics

ESG Focus Areas

• Sustainable Products
• Greenhouse Gas Emissions
• Gender Parity

Environmental Achievements

• C-Logistics greenhouse gas emissions: -19.2% on the 22 vs. 21 reporting period
• Cnova’s electricity and gas consumption has decreased by -25% in 22 vs. 19 (15.9% vs. 21)

Social Achievements

• Increase in Cnova’s gender equality index by +0.2pts vs. 21
• Cdiscount, recommitted to consumer protection and signed the new version of the Product Safety Pledge

Governance Achievements

• Not disclosed

Climate Goals & Targets

Environmental Challenges

• Still challenging market
• Strong inflation headwinds and macro-economic uncertainties

Mitigation Strategies

• Accelerated shift towards marketplace
• Efficiency plan to swiftly recalibrate SG&A & CAPEX level by end 2023
• Transformation Plan with a €15m additional savings objective

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Sustainable Products
• Energy Consumption
• Gender Parity
• Responsible Consumption
• Packaging Waste Reduction

Environmental Achievements

• C-Logistics decreased energy consumption by -26% vs. last year (January to April)
• "More sustainable products" SKUs: 15.8% of Cdiscount’s Product GMV in 2Q23 (+4.7pts vs. 22)
• Reduction of parcel emptiness on more than 86% of less than 30kg shipments in the first half of 2023 due to actions/investments in reducing packaging

Social Achievements

• 3-year partnership with Make.org to tackle inequalities suffered by women, resulting in job mentoring for women in the tech sector
• Sponsorship of the "Quartiers Numériques" program to develop training in computer tools for people in difficulty

Governance Achievements

• Not disclosed

Climate Goals & Targets

Environmental Challenges

• Challenging market environment marked by a decreasing trend in High Tech and Domestic Appliances categories
• Strong inflation headwinds
• Conciliation proceedings for French subsidiaries
• Negative equity of €442m as of June 30, 2023
• Significant impact on working capital due to reductions by credit insurers

Mitigation Strategies

• Shifting towards a more profitable model (marketplace revenues)
• Efficiency plan to recalibrate SG&A and CAPEX (€75m savings target vs. 21, reinforced by €15m ad-on savings plan)
• Inventory reduction plan
• Request of the standstill of the state guaranteed loan accepted for the conciliation period
• Dedicated offers and discounts to fight inflation

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• More sustainable products
• Reconditioned electric scooters

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Sustainable Products
• Energy Consumption Reduction
• Sustainable Logistics

Environmental Achievements

• C-Logistics decreased energy consumption by -25% vs. the same period last year (January to August).

Social Achievements

• Not disclosed

Governance Achievements

• Not disclosed

Climate Goals & Targets

Environmental Challenges

• Downward trends in High Tech & Home equipment categories.
• Difficult market environment for e-commerce.

Mitigation Strategies

• Transformation towards a more profitable model (marketplace-oriented).
• Rationalization of direct sales offer.
• Efficiency Plan of €90m SG&A and CAPEX annual savings vs. 21.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed

Environmental Metrics

Governance Achievements

• New board of directors appointed, including a Governance and CSR committee.

Climate Goals & Targets

Supply Chain Management

Climate-Related Risks & Opportunities

Environmental Metrics

ESG Focus Areas

• Sustainable Consumption
• Sustainable Logistics

Environmental Achievements

• Increased share of deliveries with alternative transportation for last-kilometer delivery by 20% for light parcels and 62% for heavy parcels vs. 2023.
• “More sustainable” products represented 27% of Product GMV (+8pts vs. 2023).

Social Achievements

• Strong overall NPS growing by +5pts in the 3rd quarter 2024 compared to last year, driven by both Marketplace NPS (+6pts vs. 23) and Direct sales NPS (+4pts vs. 23).
• Growing client acquisition by +4.4% in 3Q24 vs. 23

Governance Achievements

• Not disclosed

Climate Goals & Targets

Environmental Challenges

• Declining direct sales GMV in line with the strategic turnaround towards Marketplace.
• Challenging environment for Cdiscount’s core markets such as Home and Technical Goods

Mitigation Strategies

• Strategic turnaround towards Marketplace, representing 67% of Product GMV in 3Q24 (+5pts vs. 23).
• Focus on profitability and high-margin services.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• “Made-to-order” for home furnitures and “Refurbished in France” for high-tech products

Awards & Recognition

• Not disclosed