Climate Change Data

Environmental Metrics

ESG Focus Areas

• Not disclosed

Environmental Achievements

• Not disclosed

Social Achievements

• Launched Inclusion Advisory Council

Governance Achievements

• Not disclosed

Climate Goals & Targets

Environmental Challenges

• Maintaining competitive position in pest control industry
• Successfully integrating acquisitions
• Expanding into international markets
• Maintaining and enhancing brands
• Actions taken by franchisees, subcontractors, or vendors
• Economic downturns
• Cybersecurity incidents
• Labor shortages
• Protecting intellectual property
• Compliance with environmental, public health, and safety regulations
• Climate change and unfavorable weather conditions
• Global economic and public health crises
• Maintaining adequate liquid assets, funding sources, and insurance accruals

Mitigation Strategies

• Investing in technology and innovation
• Developing a strong, positive, and enduring culture
• Focusing on employee engagement and customer loyalty
• Maintaining and enhancing brands
• Monitoring co-worker engagement and customer loyalty
• Managing cost structure
• Maintaining cybersecurity insurance
• Monitoring delinquencies of accounts
• Maintaining strong brands
• Managing risks through high deductible insurance or non-cancelable operating leases
• Managing climate-related risks
• Maintaining adequate liquid assets, funding sources, and insurance accruals

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather, drought

Transition Risks

• Regulatory changes

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Safety
• Workforce Development
• Workplace Inclusion
• Community Involvement

Environmental Achievements

• Hosted first ever Supplier Summit to enhance collaboration and strategic relationships with over 30 top suppliers.

Social Achievements

• Rollins was recognized for the first time nationally as a 2023 Top Workplace by Energage.
• Launched several Employee Resource Groups (ERGs) focusing on inclusivity and employee engagement.
• Improved average driver safety score by more than 30 percent from the beginning of the year through implementation of a driver safety app.
• Partnered with Everside Health to build an on-site medical clinic providing no-cost primary care to Rollins team members in Georgia, with virtual or nationwide access for all US team members.

Governance Achievements

• Modernized back-office and support functions through a restructuring program in August 2023.
• Modernized capital structure with expansion of credit facility, enabling a balanced capital allocation strategy.

Climate Goals & Targets

Environmental Challenges

• Highly competitive industry with fragmented markets and low barriers to entry.
• Labor shortages and increased labor costs.
• Difficulties integrating information technology systems and processes.
• Distributor or supply chain issues resulting in potential product shortages.
• Climate change and unfavorable weather conditions impacting operations.
• Potential for unsuccessful execution of business strategies.
• Challenges of expanding into international markets.
• Actions of franchisees, subcontractors, and vendors potentially harming the business.
• Cybersecurity incidents and data breaches.
• Adverse economic conditions, including inflation and interest rate increases.
• Termite claims and lawsuits.
• Inadequate insurance coverage for significant risk exposures.

Mitigation Strategies

• Focus on quality service, customer experience, and brand reputation.
• Disciplined acquisition strategy targeting high-quality businesses.
• Investment in proprietary technology for operations optimization and customer experience.
• Strong direct partnerships with product manufacturers and distributors.
• Proactive strategies to mitigate economic disruptors.
• Investment in employee training and development.
• Implementation of a driver safety application.
• Restructuring program to modernize workforce and support functions.
• Expansion of credit facility for financial flexibility.
• Ongoing safety and risk management programs.
• Cybersecurity incident response policies and procedures.
• Proactive safety and risk management programs to reduce and prevent incidents and claims.

Supply Chain Management

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather (hurricanes)
• Drought

Transition Risks

• Regulatory changes limiting greenhouse gas emissions
• Increased compliance costs

Awards & Recognition

• 2023 Top Workplace by Energage