No Signboard Holdings Ltd.
Climate Impact & Sustainability Data (2018-10 to 2019-09, 2022)
Reporting Period: 2018-10 to 2019-09
Environmental Metrics
ESG Focus Areas
- Food Hygiene
- Customer Relationship Management
- Workplace Health & Safety
- Staff Welfare & Training
- Staff Remuneration & Benefits
Social Achievements
- Provided 1,410 hours of training to employees, averaging 12.59 hours per employee.
- Kept staff turnover low and hired 60 new employees.
- Hired 10 new employees over 50 years old.
- Implemented an Employee Referral Scheme.
- Rolled out Outpatient Medical, Dental and Specialist Benefit policy.
- Provided Group Hospitalisation and Surgical Insurance to all confirmed employees.
- Provided welfare benefits for important occasions (maternity leave, bereavement support, etc.).
- Organized company events and bonding activities.
Governance Achievements
- Established Standard Operating Procedures (SOPs) for inventory management.
- Implemented a process for purchase requisition using Sourcing Request Form and Vendor Suitability Check Form.
- Prioritized suppliers conforming to Marine Stewardship Council (MSC) Chain of Custody Default Standard (v4.0).
Climate Goals & Targets
Medium-term Goals:
- Maintain or increase average training hours per employee by 5%.
Short-term Goals:
- Obtain ISO 22000 certification (Food Hygiene).
Environmental Challenges
- Labour shortage in the F&B industry.
- Maintaining high food hygiene standards.
- Ensuring workplace safety.
Mitigation Strategies
- Regular training for all food handlers.
- Review of HR policies annually to maintain competitive remuneration and benefits package.
- Workplace safety briefings for new employees.
- Regular safety inspections and audits.
- Fire drills and safety measures in place.
- Partnership with governmental authorities for employee transition assistance.
Supply Chain Management
Responsible Procurement
- Sourcing from pre-qualified suppliers based on pricing, reliability, and quality.
- Regular updates to approved supplier list.
- Use of Sourcing Request Form and Vendor Suitability Check Form.
- Prioritization of suppliers conforming to MSC Chain of Custody Default Standard.
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI Standards 2016, SGX-ST Listing Manual (Rules 711B)
Awards & Recognition
- SG50 Prestige Enterprise Award 2015/2016
- Singapore’s Top F&B Brand for Seafood Category
- Outstanding Brands – Beer 2016
Reporting Period: 2022
Environmental Metrics
Total Carbon Emissions:351.7 tonnes CO2e
Scope 1 Emissions:133.4 tonnes CO2e
Scope 2 Emissions:218.3 tonnes CO2e
Total Energy Consumption:1129225 kWh
Water Consumption:6777 Cu M
ESG Focus Areas
- Customer-centricity
- Sustainable Business Performance
- Water Conservation
- Energy Conservation and Emissions Reduction
- Occupational Health and Safety
- Employee Retention and Development
- Equality and Diversity in the Workplace
- Food Quality and Hygiene
- Robust Corporate Governance Framework
Environmental Achievements
- Reduced GHG emissions to 351.7 tonnes CO2e (from 411.3 tonnes CO2e in FY2021)
- Reduced water consumption intensity to 1.4 Cu M/ revenue S$’000 (from 1.3 Cu M/ revenue S$’000 in FY2021)
Social Achievements
- Maintained zero work-related injuries and ill-health cases
- Maintained zero reported incidents of unlawful discrimination against employees
Governance Achievements
- Maintained zero incidents of reported corruption
- Maintained zero incidents of serious non-compliance with applicable laws and regulations
Climate Goals & Targets
Short-term Goals:
- Continue to engage customers through various channels on product and service initiatives.
- Reduce water consumption intensity
- Maintain zero work-related injuries and ill-health cases
- Improve average training hours per employee
- Maintain zero reported incidents of unlawful discrimination against employees
- Maintain the ISO 22000 certification
- Maintain zero incidents of reported corruption
- Maintain zero incidents of serious non-compliance with applicable laws and regulations
Environmental Challenges
- Closure of several outlets impacting revenue
- Significant reduction in tourist footfall
- Slow recovery in tourism
- Management of raw ingredients and fresh food prices
- Restructuring exercise
- Suspension of share trading
Mitigation Strategies
- Implemented tight controls over cash outflows
- Regularly reviewed financial reports
- Conducted regular management meetings
- Court-supervised restructuring exercise
- Investment with Gazelle Ventures
- Submitted trading resumption proposal to SGX-ST
- Acquisition of Eat What Pte. Ltd.
Supply Chain Management
Responsible Procurement
- Sourcing key ingredients from pre-qualified suppliers based on pricing competitiveness, reliability, quality of ingredients and service
Climate-Related Risks & Opportunities
Transition Risks
- Reputational and financial risks for not meeting the demands of regulators and shareholders amidst the enhanced emissions reporting requirements
Opportunities
- Review and assessment of its value chain to identify new products and services
Reporting Standards
Frameworks Used: GRI Standards, UN Sustainable Development Goals (SDGs), Taskforce on Climate-related Financial Disclosures (TCFD)
Certifications: ISO 22000 (Little Sheep Hot Pot)
UN Sustainable Development Goals
- 3
- 4
- 6
- 7
- 8
- 10
- 16
- 17
See section 10 of the Sustainability Report