Climate Change Data

Environmental Metrics

ESG Focus Areas

• Climate Change
• Modal Shift
• Safety
• Customer Satisfaction
• Employee Well-being
• Community Engagement
• Diversity & Inclusion

Environmental Achievements

• 130 new double-decker zero-emission buses operational in Coventry by September 2023
• 20% of vehicles in UK Bus will be ZEV when current orders are delivered
• Over 2.5 million miles operated by National Express Coventry's electric buses, saving 4,000 tonnes of carbon dioxide
• SBTi validated near-term emissions reduction targets for Scope 1, 2, and 3, and a net-zero target approved in January 2024

Social Achievements

• Record high of over 1 billion passenger journeys in 2023
• Won 43 new contracts to expand public transport networks
• Launched a new People strategy, 'Be Part of the Future Today', focusing on inclusion, diversity, and employee well-being
• Increased female representation at executive level from 28% to 30%
• ALSA certified as a Top Employer in Spain, Bahrain gained a Great Place to Work certification
• £1.5 million funding provided by the National Express Foundation to community organizations
• Support for Moroccan earthquake disaster fund with €1 million donation

Governance Achievements

• Compliance with all 11 TCFD recommendations
• Sustainability Committee met three times in 2023
• Appointment of a new director with significant environmental experience to the Sustainability Committee
• ESG targets included in Executive Directors’ and senior management remuneration

Climate Goals & Targets

Environmental Challenges

• Transitioning to a zero-emission vehicle (ZEV) fleet
• Availability of ZEVs in the market
• Infrastructure requirements for ZEV operation (electricity and hydrogen)
• Commercial viability of ZEVs
• Requirement for accelerated transition due to increased regulation
• Extreme weather events impacting operations

Mitigation Strategies

• Proactive engagement with suppliers, partners, and customers
• Securing orders for over 141 electric school buses through EPA grants
• Exploring hydrogen-powered coaches for long-haul operations
• Negotiating extended warranties on battery performance
• Engagement with public bodies to improve infrastructure
• Maintaining a diverse portfolio of geographical locations
• Relocating assets away from high-risk areas
• Adjustments built into contracts for reimbursement and penalty reductions
• Evolving insurance policies to cover physical damage and business interruption

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Engagement with key suppliers to obtain supplier-specific emissions data
• Embedding climate elements into contracts and policies

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events (flooding, fires, extreme temperatures)
• Disruption to operations

Transition Risks

• Availability of ZEVs
• Infrastructure requirements
• Commercial viability of ZEVs
• Accelerated transition due to regulation

Opportunities

• Modal shift
• Operational efficiencies from ZEVs

Reporting Standards

Frameworks Used: TCFD, SBTi

Certifications: AENOR (ALSA road safety)

Third-party Assurance: Carbon Responsible Limited (limited assurance to ISO 14064-3)

UN Sustainable Development Goals

• SDG 11 (Sustainable Cities and Communities)
• SDG 12 (Responsible Consumption and Production)
• SDG 13 (Climate Action)
• SDG 3 (Good Health and Well-being)
• SDG 8 (Decent Work and Economic Growth)

Initiatives contribute to these goals through modal shift, ZEV transition, community engagement, and employee well-being programs

Sustainable Products & Innovation

• Zero-emission buses and coaches

Awards & Recognition

• ALSA's AENOR certification for road safety