Wellpath
Climate Impact & Sustainability Data (2020, 2021)
Reporting Period: 2020
Environmental Metrics
Waste Generated:436,910 lbs recycled (paper)
ESG Focus Areas
- Patient Care
- Team Member Wellbeing
- Partnerships
- Environmental Sustainability
- Governance & Compliance
Environmental Achievements
- 436,910 pounds of paper recycled
- Efforts to reduce carbon emissions through telehealth, onsite care optimization, and mail-based hazardous waste disposal.
Social Achievements
- 232 lives saved from drug overdose using Narcan in 2020
- Improved patient care exceeding community standards in several key metrics (e.g., time to physical, blood pressure control)
- 82.9% retention rate for team members with over one year of tenure
- Over $1.3M disbursed through Dare2Care team member assistance fund since inception.
- Donated over $1 million to non-profit organizations in 2021 (planned).
Governance Achievements
- 100% success rate in obtaining and maintaining accreditation status for medical services.
- 21 of 21 sites successfully completed third-party reaccreditations in 2020.
- 169 internal site audits conducted by Wellpath’s compliance team in 2020.
- No data breaches in 2020.
Climate Goals & Targets
Medium-term Goals:
- Achieve $15/hour minimum wage across the company by 2024.
Short-term Goals:
- Implement patient experience surveys in select jails and prisons.
Environmental Challenges
- COVID-19 pandemic impacting operations and requiring significant PPE and testing resources.
- Serving a vulnerable patient population in challenging environments.
- Addressing public perception of correctional healthcare.
- Managing risks associated with data security and privacy.
Mitigation Strategies
- Established COVID-19 Executive Task Force and implemented comprehensive response plan (including PPE procurement, testing, and vaccination efforts).
- Developed and implemented telehealth services to improve access and safety.
- Addressed public misconceptions through transparency and data-driven communication.
- Implemented robust cybersecurity program and achieved zero data breaches in 2020.
Supply Chain Management
Responsible Procurement
- Working with best-in-class vendor partners
- Developing a supplier code of conduct (future plan)
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: SASB (Health Care Delivery and Managed Care industries), TCFD, UN SDGs
UN Sustainable Development Goals
- Goal 3: Good Health and Well-being
- Goal 4: Quality Education
- Goal 5: Gender Equality
- Goal 8: Decent Work and Economic Growth
- Goal 9: Industry, Innovation and Infrastructure
- Goal 10: Reduced Inequalities
- Goal 13: Climate Action
- Goal 11: Sustainable Cities and Communities
- Goal 16: Peace, Justice and Strong Institutions
Wellpath's mission and initiatives contribute to these SDGs through improved healthcare access, team member development, diversity and inclusion efforts, economic growth in communities, technological innovation, and social justice initiatives.
Reporting Period: 2021
Environmental Metrics
ESG Focus Areas
- Patient Care
- Team Member Well-being
- Diversity & Inclusion
- Reducing Recidivism
- Environmental Sustainability
- Corporate Governance
- Compliance
Environmental Achievements
- Implemented practices to minimize expired pharmaceuticals destroyed and implemented responsible electronic recycling, saving 371,045 pounds of paper, 557 cubic yards of landfill space, 3,171 trees, 70,499 gallons of oil, and 1,298,658 gallons of water.
- Reduced carbon emissions through optimization of on-site care and fewer deliveries.
Social Achievements
- 74.6% team member vaccination rate as of September 2021.
- Invested $21.3M in team member compensation and benefits.
- Launched F.O.C.U.S. initiative to increase pay differentials and bonuses to nurses in hardest-hit communities.
- Implemented alternative staffing models, including a travel nurse program.
- Expanded telehealth capabilities, conducting over 480,000 telehealth interactions.
- Improved HIV viral suppression rates 30% higher than the national average.
- 401 lives saved with Narcan®.
- 700+ incumbent team members retained from new contracts.
- 1,000+ internal promotions.
- Donated $1 million to the Wellpath Cares Foundation.
Governance Achievements
- Established the Wellpath Cares Foundation.
- Signed the CEO Action for Diversity & Inclusion™.
- Investigated and closed more than 105 compliance incident reports.
- Achieved 100% reaccreditation rate.
- Implemented a robust Corporate Compliance Program.
Climate Goals & Targets
Medium-term Goals:
- Achieve NCQA accreditation for Wellpath Centers of Excellence.
Short-term Goals:
- Increase minimum wage to $13/hour in 2022 and $15/hour by 2024.
Environmental Challenges
- COVID-19 pandemic and its impact on staffing and supply chains.
- The Great Resignation and competition for healthcare workers.
- Opioid epidemic.
- Kronos outage affecting payroll processing.
Mitigation Strategies
- Invested $28.7M in COVID-19 relief initiatives, including bonuses, pay increases, and PPE.
- Developed alternative staffing models and expanded telehealth capabilities.
- Opened a centralized warehouse for PPE distribution.
- Implemented alternative payroll systems during the Kronos outage.
- Expanded MAT programs and prepared to open new WCCCs.
Supply Chain Management
Responsible Procurement
- Partnership with McKesson, a recognized ESG leader in healthcare.
- Centralized warehouse for efficient distribution.
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: SASB standards for Health Care Delivery and Managed Care industries, UN SDGs
UN Sustainable Development Goals
- Goal 3: Good Health and Well-being
- Goal 5: Gender Equality
- Goal 10: Reduced Inequalities
- Goal 4: Quality Education
- Goal 8: Decent Work and Economic Growth
- Goal 16: Peace, Justice and Strong Institutions
Wellpath's initiatives contribute to these goals through various programs and services.