Climate Change Data

Environmental Metrics

ESG Focus Areas

• Anti-Corruption
• Diversity
• Energy Management
• Health and Safety
• Data privacy and security
• Water
• Waste management

Environmental Achievements

• Reduced paper consumption through digital transformation; Recycled all wastepaper

Social Achievements

• No confirmed corruption-related incidents, employee dismissals due to corruption, or public legal cases against the Group related to corruption; Promoted diversity and equal opportunity for all employees; No work-related fatalities or lost time incident rate.

Governance Achievements

• Implemented a comprehensive anti-fraud framework and a whistle-blowing policy; Established a Whistleblowing Committee; Enhanced its sustainability disclosures; Continued enhancement and digitalization of its Anti-Corruption Programme.

Climate Goals & Targets

Environmental Challenges

• Increased competition in the motorcycle and private car insurance business; Challenging business environment due to global uncertainties; Delay in construction financing for property development project.

Mitigation Strategies

• Improving distribution channels to drive higher volumes; Enhancing after-sales services to insured; Establishing a Marketing and Advertising Strategy; Focusing on expanding the Group’s portfolio of motor and non-motor products; Enhancing customer interactions through improved service quality and responsiveness; Underwriting of construction financing is underway.

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: Bursa Malaysia's enhanced sustainability reporting requirements