Climate Change Data

Environmental Metrics

ESG Focus Areas

• Health system strengthening
• Patient empowerment and well-being
• Sustainable supply chain
• Environmental performance
• Employee engagement & well-being

Environmental Achievements

• Technologically advanced fulfillment center in Bleiswijk uses 17,000 m2 of solar panels, making it largely self-sufficient in terms of energy. All lighting is LED with motion sensors. More mechanized packaging methods reduce filling material and cardboard usage.
• 40% less ink usage for incontinence material packaging and 60% savings on production waste achieved with Absorin Comfort.
• Use of SUP-proof packaging based on natural materials with Pacombi Group.
• Supply of sustainable cleaning products with European Ecolabel or Nordic Swan Ecolabel.

Social Achievements

• Played a key role in sourcing and distributing medical aids and protective equipment during the COVID-19 pandemic.
• Roll-out of the Aitta app in Finland to over 100 locations, assisting healthcare professionals with assortment, storage, and logistics.
• Patient self-management programs (DiaCare, StomaLife, Pien) help people with chronic illnesses.
• High employee engagement scores in 2020 survey; employees proud of their work.
• Gender-equal workforce and focus on diversity and inclusion.
• Significant investment in digital, transformation, commercial, and category management training and development.

Governance Achievements

• Suppliers sign Mediq’s supplier code of conduct; most are certified for environmental management standards such as ISO 14001.

Climate Goals & Targets

Supply Chain Management

Responsible Procurement

• Supplier code of conduct
• Selection of materials to avoid adverse environmental effects

Climate-Related Risks & Opportunities

UN Sustainable Development Goals

• SDG 3

Health system strengthening and patient empowerment and well-being contribute to SDG 3: Ensure healthy lives and promote well-being for all at all ages.

Environmental Metrics

ESG Focus Areas

• Health system strengthening
• Patient empowerment and well-being
• Sustainable supply chain
• Environmental performance
• Employee engagement and well-being

Environmental Achievements

• Implemented a new packaging machine in Sweden saving 30,000 kg of cardboard annually.
• Optimized packaging process in the Netherlands, saving 10-15% cardboard annually.
• Implemented a new waste management system in the Netherlands, saving 6,000 plastic waste bags and 260 truck drives annually.
• Reduced CO2 emissions by 5% in Denmark in 2020 (Note: this achievement is from the previous year, mentioned in the 2021 report).

Social Achievements

• Launched Mediq Health Coach, a fully reimbursed lifestyle intervention program with an average weight loss of six kilograms after six months.
• Opened the twentieth wound care center in Hungary, providing over 22,000 treatments in 2021.
• Collaborated with the Dutch 'Met je Hart' foundation to combat loneliness among the elderly.
• Donated 6.4 tons of medical supplies to Human Bridge in Sweden for distribution to vulnerable countries.

Governance Achievements

• Developed CSR KPIs for sustainable supply chain, environmental performance, and employee engagement and well-being.

Climate Goals & Targets

Environmental Challenges

• Slightly lower employee engagement scores compared to the previous year, potentially due to the ongoing effects of the COVID-19 pandemic.
• Higher perceived workloads among employees.

Mitigation Strategies

• Strengthening the embedding of engagement measurements and follow-up.
• Focusing on how to best combine strong ambitions with effective and efficient ways of working.

Supply Chain Management

Responsible Procurement

• Detailed questionnaire on labor standards for all direct suppliers; risk assessment of suppliers; SA8000 accreditation for UK supply chain.

Climate-Related Risks & Opportunities

UN Sustainable Development Goals

• SDG 3: Good health and well-being

Mediq's strategic pillars align with SDG 3 by focusing on health system strengthening and patient empowerment.

Sustainable Products & Innovation

• Alberta patient platform
• Mediq Health Coach

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• Cardboard consumption decreased by 1.8% per order.
• Plastic consumption decreased by 7.01% per order.
• Emissions related to parcel transport decreased by 29% per parcel.
• Emissions related to pallet transport decreased by 16.1% per pallet.
• Electricity consumption decreased by 4.48%.
• Gas consumption decreased by 21.32%.

Social Achievements

• Employee engagement remained strong at 71%.
• Introduced an Employee Assistance Program in the Netherlands.
• Trained Mental Health First Aid ambassadors in the UK.
• Launched a DE&I education module.
• Established three employee resource groups: LGBTQIA+, ethnic background, and women empowerment.

Governance Achievements

• Established an ESG committee to steer ESG strategy development and implementation.
• Established a CSRD SteerCo to prepare for Corporate Sustainability Reporting Directive (CSRD) compliance.

Climate Goals & Targets

Environmental Challenges

• Residual waste increased by 4 percentage points, mainly due to increased residual waste in Finland.
• Scrap waste increased slightly due to obsolete COVID stock.
• Data quality issues in 2022 and 2023 related to KPI reporting, requiring restatements.

Mitigation Strategies

• Implemented recommendations from an internal audit to improve data quality.
• Working with suppliers to replace black wrapping foil with recyclable transparent foil.
• Optimizing packaging processes and reevaluating sterile packaging to reduce plastic use.
• Collaborating with transport partners to improve data quality and utilize environmentally friendly transport options.

Supply Chain Management

Supplier Audits: 15 private label, 41 direct, 19 indirect suppliers assessed via self-assessment questionnaires in 2023.

Responsible Procurement

• Supplier Code of Conduct signed by 99% of private label spend, 80% of direct spend, and 77% of indirect spend.

Climate-Related Risks & Opportunities

UN Sustainable Development Goals

• SDG 3
• SDG 8
• SDG 10
• SDG 12
• SDG 13

Aligned with UN SDGs through focus on responsible consumption and production, climate action, decent work and economic growth, good health and well-being, and reduced inequalities.

Sustainable Products & Innovation

• Care to Care selection