Climate Change Data

Servizi Italia S.p.A.

Climate Impact & Sustainability Data (2018, 2020, 2021)

Reporting Period: 2018

Environmental Metrics

Total Carbon Emissions:44,415 tCO2e/year (Scope 1)
Scope 1 Emissions:44,415 tCO2e/year
Scope 2 Emissions:11,049 tCO2e/year (location based)
Scope 3 Emissions:3,364 tCO2e/year
Renewable Energy Share:28.65%
Total Energy Consumption:1,152,313 GJ/year
Water Consumption:1,899,089 m3/year
Waste Generated:2,804 tons/year

ESG Focus Areas

  • Integrità ed etica aziendale
  • Creazione di valore
  • Impatti ambientali diretti
  • Attenzione verso i Dipendenti
  • Diversità e pari opportunità
  • Qualità del servizio
  • Pratiche di approvvigionamento
  • Coinvolgimento e sviluppo delle comunità

Environmental Achievements

  • Launched EMAS registration process for Italian production sites. Arco di Trento registered February 2019, Castellina di Soragna and Pavia di Udine in March 2019. Aim to register Bolzaneto, Ariccia, Travagliato and Montecchio Precalcino by end of 2019.
  • 8% reduction in energy consumption in 2018 compared to 2017.
  • 22.08% reduction in NOx emissions in 2018 compared to 2017.
  • 10.9% reduction in Scope 1 CO2 equivalent emissions in 2018 compared to 2017.
  • 9.6% reduction in Scope 2 (location based) CO2 equivalent emissions in 2018 compared to 2017.

Social Achievements

  • Launched SA 8000 certification process for the parent company, completion expected in the first half of 2019.
  • Adopted a Supplier Code of Conduct in 2018.
  • Implemented a process for evaluating suppliers based on social and environmental criteria, completion expected in 2019.
  • 874 new hires across the Group in 2018, with a 24% entry turnover rate and a 21% exit turnover rate.

Governance Achievements

  • Launched UNI ISO 37001:2016 certification process for anti-corruption management systems, expected completion in 2019.

Climate Goals & Targets

Medium-term Goals:
  • Study and certification of Carbon Footprint (according to ISO 14067) and Water Footprint (according to ISO 14046) by 2019.
  • Study and certification UNI EN ISO 50001 (Energy Management System) by 2019.
Short-term Goals:
  • Obtain SA 8000 certification by first half of 2019.
  • Complete EMAS registration for all Italian sites by end of 2019.
  • Complete supplier evaluation system based on social and environmental criteria by 2019.
  • Implement a company welfare platform by 2019.

Environmental Challenges

  • Risks related to health and safety in the workplace
  • Environmental risks (air, soil, and water pollution)
  • Risks related to corruption
  • Compliance with regulations in different countries
  • Economic downturn impacting demand for services
Mitigation Strategies
  • Full compliance with health and safety regulations in each country, OHSAS 18001 certification for Italian production sites, SA 8000 certification process initiated.
  • Insurance policies covering environmental risks, continuous monitoring of environmental aspects, EMAS registration process initiated.
  • Code of Ethics and Organizational Model ex D. Lgs 231/2001 in Italy, promotion of a Code of Ethics and anti-corruption Group Policy in foreign subsidiaries, UNI ISO 37001:2016 certification process initiated.
  • Continuous monitoring of compliance with regulations, adoption of management systems.
  • Diversification of services, efficient organizational and management structure to maintain profitability.

Supply Chain Management

Supplier Audits: Approximately 4,000 suppliers, questionnaire used to evaluate ethical and sustainability performance.

Responsible Procurement
  • Supplier Code of Conduct
  • Supplier evaluation system based on social and environmental criteria

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards (in accordance - core), D. Lgs. 254/16

Certifications: UNI EN ISO 9001, UNI EN ISO 13485, UNI EN ISO 14001, UNI EN 14065, UNI EN 20471, OHSAS 18001, EMAS (in progress)

Third-party Assurance: Deloitte & Touche S.p.A. (limited assurance)

UN Sustainable Development Goals

  • SDG 3
  • SDG 4
  • SDG 5
  • SDG 8
  • SDG 13

Initiatives contribute to these goals through various actions related to health and safety, education, gender equality, economic growth, and climate change mitigation.

Reporting Period: 2020

Environmental Metrics

Total Carbon Emissions:40,824 tCO2e (Scope 1) + 10,347 tCO2e (Scope 2 Location based) + 3,802 tCO2e (Scope 3)
Scope 1 Emissions:40,824 tCO2e
Scope 2 Emissions:10,347 tCO2e
Scope 3 Emissions:3,802 tCO2e
Renewable Energy Share:34.26%
Water Consumption:1,869 megaliters (ML)
Waste Generated:2,833 tons

ESG Focus Areas

  • Environment
  • Social
  • Governance
  • Economic

Environmental Achievements

  • Obtained ISO 50001 energy certification.
  • Completed WTF study according to ISO 14067.
  • Completed CFP study according to ISO 14046.
  • 8.77% reduction in energy consumption compared to 2019.
  • 13% reduction in overall NOx emissions compared to 2019.

Social Achievements

  • 11,228 hours of training provided.
  • 14% reduction in workplace accidents for employees compared to 2019.
  • 67% reduction in workplace accidents for external personnel compared to 2019.
  • Maintained benefit package in Servizi Italia S.p.A. and Italian subsidiaries.
  • Maintained company welfare platform “FlexBenefit” in Servizi Italia S.p.A.

Governance Achievements

  • Adopted diversity policy in the Board of Directors and Board of Statutory Auditors with statutory amendment.
  • Implemented the Servizi Italia Compliance Program in Italian subsidiaries and expanded it to foreign subsidiaries.
  • Initiated the process for ISO 37001 anti-corruption certification (completed positively in March 2021).

Climate Goals & Targets

Long-term Goals:
  • Replacement of obsolete washing machines with newer models for greater water recovery.
Medium-term Goals:
  • Renewal of EMAS registrations.
  • LCA study for cotton laundry service and obtain EDP certification.
  • Compliance with Minimum Environmental Criteria (CAM).
  • Investments in cogeneration plants for electricity production.
Short-term Goals:
  • Obtain Water footprint (ISO 14067) and Carbon footprint (ISO 14046) certifications.
  • Implement environmental policy for uncertified Group companies.
  • Extend the “Plastic free” project to all Group sites/offices.
  • Implement LED lighting (following 2019 investment).

Environmental Challenges

  • Increasingly restrictive environmental regulations.
  • Risks related to climate change (physical and transition risks).
  • Risks related to health and safety in the workplace.
  • Risks related to the prolongation of the COVID-19 pandemic.
  • Risks related to corruption.
Mitigation Strategies
  • Adoption of certified management systems in Italian plants.
  • Disaster assessment for potentially hazardous chemicals.
  • Insurance coverage related to climate events.
  • Implementation of organizational and preventive measures to combat COVID-19.
  • Adoption of the Code of Ethics and the Organizational, Management and Control Model ex D. Lgs 231/2001 in Italy; promotion of a Code of Ethics and an anti-corruption Group Policy in foreign subsidiaries.

Supply Chain Management

Supplier Audits: 100% of suppliers critical to business activities were qualified.

Responsible Procurement
  • Supplier Code of Conduct
  • Integrated Corporate Policy for Quality, Health & Safety, Social Responsibility, Environment & Energy, Corruption Prevention, Antitrust Conduct, and Tax Strategy

Climate-Related Risks & Opportunities

Physical Risks
  • Extreme weather events and natural disasters
Transition Risks
  • Regulatory changes
  • Market shifts
  • Increased costs of raw materials
Opportunities
  • Development of energy-efficient products and services

Reporting Standards

Frameworks Used: GRI Standards (in accordance - core)

Certifications: UNI EN ISO 9001:2015, UNI EN ISO 13485:2016, UNI EN ISO 14001:2015, UNI EN ISO 50001, UNI ISO 45001:2018, EMAS, SA8000

Third-party Assurance: Deloitte & Touche S.p.A. (Limited Assurance)

UN Sustainable Development Goals

  • SDG 5
  • SDG 8
  • SDG 13

The Sustainability Plan 2021-2023 aligns with several UN SDGs.

Sustainable Products & Innovation

  • Technological advancements in washing machines and energy distribution systems.

Reporting Period: 2021

Environmental Metrics

Total Carbon Emissions:62,241 tCO2e/year (Scope 1+2+3)
Scope 1 Emissions:44,878 tCO2e/year
Scope 2 Emissions:10,443 tCO2e/year (location based), 5,024 tCO2e/year (market based)
Scope 3 Emissions:6,920 tCO2e/year
Renewable Energy Share:36.31%
Water Consumption:2,209 ML/year
Waste Generated:3,039 tons/year

ESG Focus Areas

  • Environmental
  • Social
  • Governance
  • Economic

Environmental Achievements

  • Reduced CO2 emissions by 8,135 tCO2e through the purchase of green energy (Servizi Italia S.p.A.)
  • Recovered 71,993 m3 of water (6.92% of total water withdrawn) at Bolzaneto.
  • Increased the use of recycled plastic in packaging by 11%, reaching 82% of total plastic packaging used.
  • Replaced a coal-fired steam generator in Izmir with a new gas-fired system, reducing specific NOx emissions.
  • Installed a new, more efficient steam generator in Arco (TN), reducing NOx production.

Social Achievements

  • Achieved Family Audit certification.
  • Provided 14,825 hours of training (4.03 hours per employee).
  • Maintained SA8000 certification (Servizi Italia S.p.A.).
  • Renewed second-level agreements with labor unions.

Governance Achievements

  • Obtained ISO 37001 anti-corruption certification.
  • Renewed the composition of the Board of Directors in accordance with diversity policy.
  • Implemented the "Servizi Italia Compliance Program" across Italian subsidiaries and expanded it to foreign subsidiaries.

Climate Goals & Targets

Long-term Goals:
  • Not disclosed
Medium-term Goals:
  • Achieve carbon neutrality through green energy purchases, renewable energy production, and carbon offsetting.
  • Equip all industrial laundries with fully managed water treatment plants.
  • Continue investments in LED lighting and energy-efficient technologies.
  • Implement actions for circular economy alignment.
Short-term Goals:
  • Water footprint study according to ISO 14046.
  • Carbon footprint study according to ISO 14067.
  • Obtain "Made Green in Italy" certification.
  • Implement environmental policies for uncertified Group companies.

Environmental Challenges

  • Increasingly stringent environmental regulations.
  • Physical risks related to climate change (extreme weather events).
  • Transition risks related to climate change (regulatory changes, market shifts).
  • Risks related to health and safety in the workplace.
  • Risks related to corruption.
Mitigation Strategies
  • Adoption of certified management systems (ISO 14001, EMAS, ISO 50001).
  • Implementation of prevention and protection strategies.
  • Investment in infrastructure to mitigate the impact of extreme weather events.
  • Implementation of a health and safety management system (ISO 45001).
  • Implementation of an anti-corruption management system (ISO 37001).

Supply Chain Management

Responsible Procurement
  • Supplier qualification process
  • Sharing of integrated corporate policy for Quality, Health & Safety, Social Responsibility, Environment & Energy, Corruption Prevention, Antitrust Illicit Prevention, and Tax Strategy.

Climate-Related Risks & Opportunities

Physical Risks
  • Extreme weather events and natural disasters
Transition Risks
  • Regulatory changes, market shifts, increased energy costs
Opportunities
  • Development of energy-efficient products and services

Reporting Standards

Frameworks Used: GRI Standards

Certifications: ISO 14001, EMAS, ISO 50001, ISO 45001, SA8000, ISO 37001, Family Audit

Third-party Assurance: Deloitte & Touche S.p.A. (Limited Assurance)

UN Sustainable Development Goals

  • SDG 3
  • SDG 4
  • SDG 5
  • SDG 6
  • SDG 8
  • SDG 13
  • SDG 16

The Sustainability Plan 2022-2024 aligns initiatives with several UN SDGs.