Climate Change Data

LINK Mobility Group Holding ASA

Climate Impact & Sustainability Data (2022)

Reporting Period: 2022

Environmental Metrics

Total Carbon Emissions:308.4 tCO²e/year (location-based); 369.2 tCO²e/year (market-based)
Scope 1 Emissions:40.9 tCO2e/year
Scope 2 Emissions:267.5 tCO2e/year (location-based); 328.3 tCO2e/year (market-based)

ESG Focus Areas

  • Anti-Corruption
  • Human Rights
  • Environment
  • Labor

Environmental Achievements

  • Collected carbon data for the first time in 2022; GHG report available on webpage.
  • Implemented at least one climate change action in each affiliate's local setting.
  • Organized a Climate Awareness Day and a Climate Championship to raise employee awareness.

Social Achievements

  • Board of LINK Mobility Group Holding ASA has 50% male and 50% female members.
  • Implemented an organization-wide HR system to map gender representation and compensation.
  • Achieved an all-time high LINK Voice participation rate of ~90% with an employee engagement score of 67%.

Governance Achievements

  • Became a signatory to the UN Global Compact in 2021 and continued participation in 2022.
  • Implemented a Compliance Management System (CMS) for systematic follow-up of defined standards and objectives.
  • Established a global whistleblowing system in May 2021.

Climate Goals & Targets

Long-term Goals:
  • Become a top 5 global CPaaS player with 20% annual organic revenue growth.
  • Achieve pro forma annual revenue of NOK 10 billion and a pro forma adjusted EBITDA margin of 15-17% by 2025.
Medium-term Goals:
  • Securing an employee engagement score of 75 by 2025.
  • Expand the supplier due diligence process to further groups of suppliers and business partners in 2023.
Short-term Goals:
  • Conduct a detailed analysis of gender representation, compensation, and benefits in 2023.
  • Strengthen initiatives to increase employee engagement in 2023.
  • Prioritize automation of data retention and data deletion processes in 2023.

Environmental Challenges

  • Slower growth in 2022 in the CPaaS industry with lagging market adoption for more advanced products.
  • Increased macroeconomic uncertainty impacted the digital messaging industry differently depending on use case.
  • Maintaining high ethical standards and responsible business conduct in a rapidly changing and complex industry.
Mitigation Strategies
  • Implemented commercial changes and cost reduction initiatives to improve growth and profitability.
  • Prioritized development and sales of products on preferred customer channels (SMS, RCS, WhatsApp).
  • Enhanced focus on execution of existing commercial opportunities by prioritizing mature products and selected CPaaS solutions.

Supply Chain Management

Responsible Procurement
  • Supplier Code of Conduct based on UN Global Compact principles, OECD Guidelines, and UN Guiding Principles on Business and Human Rights.
  • Supplier due diligence process based on OECD Due Diligence Guidance for Responsible Business Conduct.

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: UN Sustainable Development Goals (SDGs), Ten Principles of the UN Global Compact, OECD Guidelines for Multinational Enterprises, EU non-financial reporting directive, Norwegian Accounting Act Section 3-3C

Awards & Recognition

  • Best RCS Provider by Juniper Research