Maisons du Monde
Climate Impact & Sustainability Data (2020, 2021)
Reporting Period: 2020
Environmental Metrics
Scope 1 Emissions:2,041 tCO2e/year
Scope 2 Emissions:4,168 tCO2e/year (market-based)
Scope 3 Emissions:>538,000 tCO2e/year
Renewable Energy Share:97% of stores, 100% of admin and logistics sites
Total Energy Consumption:70,753,811 MWh/year
Water Consumption:8,590.45 m3/year
Waste Generated:19,535 tons/year
Carbon Intensity:1.3 kgCO2eq./m2 (Scopes 1 & 2, non-production)
ESG Focus Areas
- Sustainable management of resources
- Social and environmental impacts in the supply chain
- Ecodesign
- Circular economy
- Waste management
- Energy consumption and use of renewable energies
- Greenhouse gas emissions
- Employee well-being
- Safety
- Training and employability
- Diversity and inclusion
- Philanthropy
- Biodiversity
Environmental Achievements
- Reduced energy intensity of store base by >30% since 2016
- 68% of wooden furniture from responsible sources
- 60% of waste sorted for recycling (excluding production)
- 97% of Maisons du Monde stores and 100% of administrative and logistics sites supplied with renewable electricity
- 20% of 2020 product offering meets a sustainability criterion
- 11 ecodesigned flagship products marketed between 2016 and 2020
Social Achievements
- 61% of Store Managers and logistics managers in post as a result of internal promotion
- 80.6% of permanent contract employees received training during the year
- 3.2 million micro-donations collected for projects selected by the Foundation through ROUNDING-UP at check-out
- 103 permanent contract employees in stores opened in 2020
Governance Achievements
- Formalized vigilance plan since 2018
- Anticorruption risk map updated in 2020
- Maisons du Monde professional Code of Conduct
- Whistle-blower’s charter and ethics hotline
Climate Goals & Targets
Medium-term Goals:
- Reduce surface area energy intensity by 45% by 2024
- Achieve 100% renewable energy by 2024
- Reduce CO2 emissions per parcel transported by 20% by 2024
- 80% of waste sorted for recycling by 2024
- 100% recyclable packaging by 2024
- 50% of textiles and furniture coverings GOTS or Oeko-Tex certified by 2024
Environmental Challenges
- Supply chain disruptions due to Covid-19 pandemic
- Competition in a fragmented market
- Anticipating market developments and consumer preferences
- Risks related to logistics chain
- Upstream supply disruptions
- Product quality, safety and compliance risks
- Information systems and cybercrime risks
- Major incidents or non-conformity at third-party suppliers
- Risks related to subsidiary management
- Corruption or fraud risks
- Talent and employee management risks
- Risks of theft/misappropriation of inventories
- Risks related to personal data protection
- Intellectual property risks
- Non-compliance with laws and regulations
- Currency risks
Mitigation Strategies
- Diversification of activities, geographically and by category, and distribution channels
- Strengthened digital strategy (click and collect, mobile platform, marketplace)
- Proactive cost reduction plan
- Product differentiation, responsible offer, strong brand
- Price positioning balancing
- New activities/services (Rhinov)
- Omnichannel model
- CRM system
- Annual assessment of customer satisfaction
- New logistics center opening in 2022
- Annual bidding process with freight forwarders
- Early container space booking
- Internal distribution capabilities
- Social dialogue
- Warehouse security measures
- Strengthened supplier management
- Rebalancing sourcing strategy
- Quality control procedures
- Information systems security strategy
- Disaster recovery plan
- Suppliers Code of Conduct
- Supplier support program
- Social audits
- Supplier training
- Worker voices program
- Covid-19 checklist
- Direct Workers’ Reporting Tool
- Resources for successful integration of acquired companies
- Shareholders’ agreements
- Anticorruption risk map
- Code of Conduct
- Whistle-blower charter and ethics hotline
- Anticorruption training
- Talent management plan
- Attractive compensation policy
- Training programs
- People reviews
- Theft prevention and control systems
- GDPR compliance program
- Data protection measures
- Legal measures to protect intellectual property
- Awareness-raising among employees
- Monitoring of regulations
- Currency hedging contracts
Supply Chain Management
Supplier Audits: 150 social audits in 2020 (89% of strategic suppliers)
Responsible Procurement
- Suppliers Code of Conduct
- Social audit policy
- Traceability program
- Substance specifications
- Oeko-Tex Standard 100 certification
- FSC and PEFC certifications
Climate-Related Risks & Opportunities
Physical Risks
- Extreme climate events
- Scarcity of raw materials
Transition Risks
- Rises in energy prices
- Strengthening energy performance obligations
- Environmental product labelling requirements
Opportunities
- Increased customer demand for responsible products
UN Sustainable Development Goals
- SDG 8
- SDG 12
- SDG 15
- SDG 5
- SDG 7
- SDG 13
- SDG 4
- SDG 10
- SDG 17
See Section 3.1.5
Sustainable Products & Innovation
- Ecodesigned products
- Products made from recycled and certified timber
- Products made from responsible leather and textiles
Awards & Recognition
- Responsible Retailer Label from the Génération Responsable Club
Reporting Period: 2021
Environmental Metrics
Renewable Energy Share:97%
ESG Focus Areas
- Sustainability
- Diversity and Inclusion
- Supply Chain Responsibility
Environmental Achievements
- Increased sustainable wood offer (certified, traced or recycled) by 31% yoy
- Increased sustainable textiles offer (certified or recycled) by 36% yoy
- ISO 50001 certification of all French stores
- 97% of stores powered by renewable electricity
- Products repaired or reconditioned increased by 85% yoy
- Member of the FRET 21 initiative to reduce GHG emissions of Scope 3 freight activities
- Signature of the French e-commerce federation FEVAD’s responsible e-commerce charter
Social Achievements
- Active customer base reached 7.5 million at end-2021, 22% growth yoy
- Number of new customers grew by 30% compared to 2020
- Signature of the diversity charter (Entreprises pour la Cité)
- Launch of a mentoring program (Dema1n.org) to support young people with underprivileged backgrounds in their access to the labour market
- Exceptional EUR 500 bonus to all Group employees
Governance Achievements
- Appointment of Alexandra Palt to the Board of Directors as an independent director
Climate Goals & Targets
Long-term Goals:
- Revenues of between EUR 1.8 and EUR 1.9 billion
- An EBIT margin of around 11%
- Cumulative free cash flow of more than EUR 350 million during the 2022-2025 period
Medium-term Goals:
- Increase of the Group’s sustainable offer of products to reach 40% of Maisons du Monde products included in our "Good is Beautiful" selection by 2025
Short-term Goals:
- Reduction of the Group’s carbon intensity: CO2 neutrality for scopes 1 and 2
Environmental Challenges
- Continued pressure on the global supply chain
- Increased macro uncertainties
- Heavy freight disruptions and pressure on the supply chain
- Limited availability and longer delivery times for furniture
- Soft consumption partly due to the global inflationary context
- Material geopolitical uncertainties
Mitigation Strategies
- Rigorous and agile management of sourcing
- Improved operational efficiencies in transportation
- Replenishment of inventories
- Opening the Northern France distribution centre
- Increase product traceability ratio
- Further enhance supplier governance
- Rationalising its French store network
Supply Chain Management
Responsible Procurement
- Increase product traceability ratio
- Further enhance supplier governance
Climate-Related Risks & Opportunities
Sustainable Products & Innovation
- Increased sustainable wood and textile offerings