Climate Change Data

Environmental Metrics

ESG Focus Areas

• Climate Change
• Diversity & Inclusion
• Responsible Purchasing & Ethics
• Talent Development
• Environmental Performance
• Social Impact
• Governance

Environmental Achievements

• 37% of products are eco-labelled (up from 31% in 2022)
• 16 customer sites certified with “European Ecolabel” for interior cleaning services (France and Italy)
• Deployment of an environmental performance calculator for cleaning services at 30 customer sites (100% satisfaction rate)
• 15% reduction in plastic bin bag use in Poland
• 20,000 fewer plastic bottles used annually in Poland
• Zero landfill waste achieved at Mondelez’s Viana site in Spain in 5 months
• Samsic Airport Assistance: 35% of its baggage loading, pushback and drinking water supply fleet electrified or using plant-based fuels by 2023; 72% for staff and passenger transport fleet.
• First honey harvest at Samsic headquarters (over 100 pots)

Social Achievements

• 77 employees supported in France through the #StopIllettrisme program (over 600 since 2015)
• 86 people maintained in employment in France (21% increase compared to 2022)
• 3,318 employees with disabilities in France in 2023
• 184 people with disabilities recruited on permanent contracts in France
• Over 100 internal transfers facilitated in France through the “Unleash your talents” program
• Over 1,000 employees completed Compliance training in France
• 68 employees in Italy benefited from inclusive digital skills training
• SamsiCafè communication application in Italy boasts over 60% readership
• Samsic RH in Angoulême supported 6 people in finding employment through partnerships with local schemes
• Sellick Partnership (UK) donated over £15,000 to charities and logged over 100 hours of volunteering
• Samsic Airport PACA region provided wheelchairs to earthquake victims in Turkey
• Samsic Facility Hauts-de-France awarded the “Les Entreprises s’engagent” label for inclusion
• Samsic Facility in Portugal awarded Infraspeak prize in “Efficient Operation” category

Governance Achievements

• Strengthened CSR governance at group and business unit levels
• Dual materiality analysis conducted to identify priority issues and their impact
• Implementation of a Compliance roadmap with code of conduct, whistleblowing system, and training
• ESG compliance questionnaire and supplier risk matrix co-constructed in France
• Sellick Partnership (UK) won Platinum Award and “Support Services Team of the Year” prize for compliance
• Samsic Mobility awarded ISO 9001 and ISO 45001 certifications
• Over 80 Samsic Facility sites in France are ISO 9001 certified
• Samsic Facility in Germany signed the Charta der Vielfalt e.V. for diversity promotion

Climate Goals & Targets

Environmental Challenges

• Global economic downturn
• Increased social costs (80% of expenditure linked to payroll)
• Economic fragility of companies and turbulent competitive environment
• Major budget cuts and changing business practices of customers
• Increased customer demand for CSR commitments and tangible results
• Uncertainty and stagnation in the air transport market
• Restrictive measures in air transport (reduced slots, passenger limits)
• Strong growth of low-cost airlines impacting contract economics
• Unprecedented recruitment difficulties
• Economic slowdown impacting temporary work
• Changes in the labor market due to economic climate
• Need for agility and responsiveness in a fragmented market
• Need for transition in the air transport industry
• High customer and employee expectations regarding CSR

Mitigation Strategies

• New brand positioning (“So well together”) for Samsic Facility
• Investment in innovation and technology to adapt services
• Development of the attractiveness of jobs and employee skills
• Development of the Cockpit digital tool for data management
• Pooling recruitment and training resources
• Appointment of managers focused on workplace health and safety
• Strengthening CSR governance and standardizing actions
• Implementation of practical measures to meet CSR challenges
• Development of new key accounts and refocusing on buoyant sectors
• Digitalization of activities and creation of new digital services
• Development of Brainfield executive recruitment brand
• Seeking solutions collaboratively with industry players
• Pooling recruitment and training resources across different activities
• Development of eco-friendly solutions at CERN (electric vehicles, ozonated water cleaning)
• Installation of connected objects at CERN sites
• Development of local partnerships for sourcing consumables
• Extension of “European Ecolabel” certifications
• Deployment of Compliance roadmap and training
• Co-construction of ESG compliance questionnaire and supplier risk matrix
• Implementation of an integrated cleaning management system in Romania
• Use of Siteflow digital solution for nuclear site operations
• Use of Tork Vision Cleaning system in Romania for optimized cleaning management
• Implementation of a new waste management system in Luxembourg
• Launch of “ECObySAMSIC” program in Poland
• Introduction of QR codes in Ireland for paperless operations
• Implementation of a mobility survey in Rennes to understand employee commuting habits
• Development of a Low Carbon Trajectory with a 26% emission reduction target by 2030

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Ethical partnerships
• ESG audits of suppliers
• Responsible purchasing training
• Increased use of local suppliers (76% in France)
• Use of concentrated products and reconditioned materials
• ESG compliance questionnaire and supplier risk matrix

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Regulatory changes
• Market shifts

Opportunities

• Development of energy-efficient products and services
• Reduction of carbon footprint

Reporting Standards

Frameworks Used: UN Global Compact, Decree No. 2017-1265, ISO 26000, CSRD, European Sustainability Reporting Standards

Certifications: ISO 9001, ISO 14001, ISO 45001, MASE, CERFI, European Ecolabel, Green Seal

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Goal 7 (Affordable and Clean Energy)
• Goal 8 (Decent Work and Economic Growth)
• Goal 10 (Reduced Inequalities)
• Goal 12 (Responsible Consumption and Production)
• Goal 13 (Climate Action)
• Goal 17 (Partnerships for the Goals)

Samsic's initiatives contribute to these goals through various actions related to renewable energy, job creation, social inclusion, waste reduction, emission reduction, and collaborations with stakeholders.

Sustainable Products & Innovation

• Ozonated water cleaning system
• Eco-friendly cleaning products
• Connected objects for traceability and efficiency

Awards & Recognition

• Infraspeak prize (Portugal)
• Platinum Award and “Support Services Team of the Year” (Sellick Partnership, UK)
• Green Apple Awards (JPC by Samsic, UK)
• “Nature-Friendly Company” certificate (Poland)
• Les Entreprises s’engagent label (Samsic Facility, Hauts-de-France)