Climate Change Data

TeamViewer SE

Climate Impact & Sustainability Data (2020, 2023)

Reporting Period: 2020

Environmental Metrics

ESG Focus Areas

  • Climate change
  • Social responsibility
  • Governance

Environmental Achievements

  • Defined climate neutrality targets and measures
  • Reduced CO2e emissions through remote work solutions

Social Achievements

  • Made products available to private individuals free of charge
  • Joined the UN Global Compact

Governance Achievements

  • Complied with all recommendations of the German Corporate Governance Code 2020
  • Established a comprehensive Compliance Management System

Climate Goals & Targets

Medium-term Goals:
  • Reach EUR 1 billion billings by 2023
Short-term Goals:
  • Increase billings to EUR 585 to 605 million in 2021

Environmental Challenges

  • Macroeconomic risks (economic downturn, impact of the coronavirus pandemic, geopolitical environment, competitive environment)
  • Operational risks (product risks, product and IT security, distribution risks, migration of the heterogeneous IT system landscape, personnel risks)
  • Compliance-related risks (general legal and regulatory risks, data protection, corporate governance risks)
  • Financial risks (foreign currency risk)
Mitigation Strategies
  • Close monitoring of regional markets and offering market-specific solution portfolios
  • Contingency planning, virtual selling processes, remote product installation, expanded router capacity
  • Comprehensive compliance mechanisms, internal training programs, Compliance Management System, Code of Conduct
  • Derivative financial instruments to hedge currency risk

Supply Chain Management

Responsible Procurement
  • Business Partner & Supplier Code of Conduct

Climate-Related Risks & Opportunities

Opportunities
  • Reducing emissions by facilitating remote interactions and device control

Reporting Standards

Frameworks Used: GRI, UNGC

Reporting Period: 2023

Environmental Metrics

ESG Focus Areas

  • Climate change
  • Social issues
  • Governance

Environmental Achievements

  • Reduced CO₂ emissions by 90% by 2040 (vs. 2021 baseline), sourcing electricity from renewable energy sources.
  • Investing in long-term carbon dioxide storage (Carbon Removal).

Social Achievements

  • Providing a free version of its software for non-commercial use.
  • Supporting training and education of young people in STEM subjects.
  • Respecting international human rights standards in the workplace (UDHR, European Convention on Human Rights, ILO Declaration).

Climate Goals & Targets

Long-term Goals:
  • Reduce CO₂ emissions by 90% by 2040 (vs. 2021 baseline).
Medium-term Goals:
  • Increase the proportion of women in management positions.

Environmental Challenges

  • General macroeconomic environment (inflation, economic downturn, reduced subscriptions, longer sales cycles, price competition).
  • Geopolitical environment (Russia-Ukraine war, Middle East conflict, China-Taiwan tensions).
  • Competitive environment (increased competition, price pressure, reduced profit margins).
  • Personnel risks (attracting and retaining highly qualified employees).
  • Product risks (infrastructure damage, operating system updates, loss of innovative edge).
  • Product and IT security (unauthorized access, cyberattacks, product misuse).
  • Sales risks (customer cancellations, reduced service scope).
  • Compliance-related risks (legal and regulatory changes, contractual liability).
  • Financial risks (foreign currency risk, inflation risk).
Mitigation Strategies
  • Closely monitoring regional markets and offering tailored solutions.
  • Geographical diversification.
  • Maintaining strategic partnerships (Microsoft, SAP, Google).
  • Investing in continuous improvement of solutions portfolio.
  • Various measures to retain and recruit staff (flexible work schedules, attractive workplace models, market-driven remuneration, employee share participation program).
  • Continuously monitoring operating systems updates and working with customer support.
  • Using agile software development methods.
  • Improving product security and infrastructure (threat modeling, penetration tests, security operations center).
  • Disabling older product versions.
  • Working with external specialist bodies to identify and address misuse.
  • In-depth scrutiny of enterprise and service agreements.
  • Establishing comprehensive compliance mechanisms.
  • Using derivative financial instruments to hedge currency risks.

Supply Chain Management

Responsible Procurement
  • Business Partner & Supplier Code of Conduct

Climate-Related Risks & Opportunities

Opportunities
  • Reducing emissions by enabling remote interactions and device management.

Reporting Standards

Frameworks Used: GRI

Certifications: ISO 27001