Climate Change Data

Environmental Metrics

ESG Focus Areas

• Food safety and quality
• Compliance management and anti-corruption
• Employee concerns (diversity, training, satisfaction, occupational health and safety)
• Environmental concerns (packaging, waste management, energy saving)

Environmental Achievements

• Large proportion of take-away paper and cardboard packaging certified by the Forest Stewardship Council (FSC) since 2017.
• Replaced plastic containers for portioning pasta with bags made from renewable raw materials in 2014.
• All out-of-house packaging free of chemical additives such as BPA, BPS or polyfluorinated chemicals since mid-2017.
• Group-wide directive issued in 2017 that bread should no longer be added by default, but only on request.

Social Achievements

• Increased length of service by 10% in 2018.
• Achieved 83% of restaurant management developed from within own ranks in 2018 (target was 80%).
• Introduced barn eggs as the minimum standard in all 33 countries in 2018.
• Around 75% of Vapiano restaurants worldwide do not use eggs from battery hens.

Governance Achievements

• Implemented a compliance and risk management system since 2017.
• Revised the Vapiano Code of Conduct (CoC) in 2018 and implemented it worldwide.
• Implemented an ombudsman system in Germany, England, Austria, and the USA.

Climate Goals & Targets

Environmental Challenges

• Operational difficulties in 2018 hindered deeper sustainability reporting.
• Growing waste volumes, especially in the out-of-house business.
• Potential for optimization in packaging.
• High employee turnover rate.

Mitigation Strategies

• Focus on customer satisfaction as the core of the new "Focus to Grow" strategy.
• Working towards using packaging more efficiently and increasing recycling rate.
• Developing new packaging concepts for out-of-house sales.
• Continuously striving for high employee satisfaction to reduce fluctuation rate.

Supply Chain Management

Responsible Procurement

• Code of Conduct for business partners.
• Supplier questionnaires.
• Quality management checks.

Climate-Related Risks & Opportunities

Sustainable Products & Innovation

• Vegan dishes
• Gluten-free dishes
• Lactose-free dishes
• Zucchini "Zoodles"

Awards & Recognition

• First place in a ranking list of vegetarian-friendly fast food and fast casual restaurants in 2016.
• Third place in the category "Vegan pizzas in system gastronomy" in 2018.