Ronshine Service Holding Co., Ltd (融信服務集團股份有限公司)
Climate Impact & Sustainability Data (2023)
Reporting Period: 2023
Environmental Metrics
Total Carbon Emissions:41,257.79 tCO2e/year
Scope 1 Emissions:20.77 tCO2e/year
Scope 2 Emissions:41,237.02 tCO2e/year
Total Energy Consumption:70,666.86 MWh/year
Water Consumption:129,131.02 m3/year
Waste Generated:62,206.81 tons/year (hazardous and non-hazardous combined)
Carbon Intensity:11.88 tonnes of CO2e per ten thousand square metres of area under management
ESG Focus Areas
- Emissions
- Resource use
- Employee recruitment
- Employee’s physical and mental health
- Employees’ rights
- Anti-corruption and anti-money laundering
- Information security protection
- Quality of products and services
- Business compliance and standardization
- Customer/property owner’s health and safety
Environmental Achievements
- Reduced greenhouse gas emissions to 41,257.79 tonnes of CO2 equivalent in 2023. Greenhouse gas emissions per unit of area under management was 11.88 tonnes/ten thousand square metres.
Social Achievements
- Achieved a customer service satisfaction rate of 82.5% in 2023.
- Conducted 13 specialized training sessions on talent development for 318 participants in 2023, with a comprehensive training satisfaction rate of 98.78%.
- Held two rounds of anti-corruption training in 2023, with 545 participants and a training satisfaction rate of 98.86%.
Governance Achievements
- Established a robust framework for the disclosure of inside information in compliance with the SFO.
- Adopted a whistleblowing policy to allow employees to raise concerns about possible improprieties.
Climate Goals & Targets
Short-term Goals:
- Control the greenhouse gas emissions per unit of area under management within 10 tonnes/ten thousand square metres in 2024.
- Ensure that energy and water consumption per unit area does not exceed the indicators for 2023 in 2024.
Environmental Challenges
- Continued downturn in the real estate market resulting in decreased demand for services by property developers.
- Sluggish Hong Kong stock market and adverse impact from real estate enterprises on the property management sector.
Mitigation Strategies
- Adjusted strategy to focus on core property services, refining operations and innovating.
- Shifting focus from nationwide expansion to regional cultivation and leveraging value-added services to create a second growth curve.
- Implementing a “1+N” strategy to diversify revenue streams.
- Investing in technology innovation and upgrading intelligent information technology systems to maximize operational efficiency.
Supply Chain Management
Supplier Audits: 1,405 suppliers in 2023; pre-qualification review and on-site assessment of new suppliers.
Responsible Procurement
- Supplier Management System
- Supply Chain Management System
- Bidding Procedure Management System
- Agreement on Clean Cooperation
Climate-Related Risks & Opportunities
Physical Risks
- Strong winds
- Cyclones
- Floods
- Heavy rainfall
- Power supply interruptions
- Urban flooding
Reporting Standards
Frameworks Used: Appendix 27 (renumbered to Appendix C2 with effect from 31 December 2023) to the Rules Governing the Listing of Securities on the Main Board of The Stock Exchange of Hong Kong Limited
Awards & Recognition
- Top 100 Property Service Enterprises in East China 2023
- A Two-Star Enterprise rated by Shanghai Property Service Comprehensive Ability Star Evaluation 2023
- Best Employer of the Year 2023
- Excellent Member of Property Service 2023
- Certificate of Honorable Member of Fujian Property Management Association