Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• Minimized environmental footprint by working with ISO:14001 accredited facilities management companies; used renewable energy suppliers and green lighting solutions; used ISO:14001 accredited data centre providers and members of the Climate Neutral Data Centre Pact (CNDCP); used IT recycling companies; provided recycling stations and used FSC approved paper; operated a “no plastic cups” policy; encouraged public/shared transport and offered participation in the Government-backed “Cycle to Work” scheme; software products supported energy reduction and greater energy efficiency.

Social Achievements

• Treated all employees and applicants equitably, regardless of gender, ethnic origin, race, religion, sexual orientation or disability; fostered employee growth and development; engaged with employees to promote dialogue and teamwork (intranet, regular updates, newsletters, company meetings, annual surveys, social events); prioritized employee physical and mental wellbeing (EAP, mental health first aiders, private medical health insurance); provided financial support (income protection insurance, interest-free loans); supported charity fundraisings.

Governance Achievements

• Adopted the Quoted Companies Alliance Corporate Governance Code; assigned clear responsibilities to executives for risk management; annually reviewed anti-bribery and anti-corruption policy; operated an independent whistleblowing service; ensured services complied with data privacy rules and were ISO:27001 compliant.

Climate Goals & Targets

Environmental Challenges

• Dependence on key personnel; competition for skilled employees; fluctuations or devaluations in foreign currencies; changes in demands in the telecoms industry market; rapid technological change and evolving industry standards; reliance on a relatively small number of customers; potential customer financial difficulties; volatility in cash receipts due to project milestones; high exposure with a small number of customers resulting in significant debtors.

Mitigation Strategies

• LTIP and SAYE share option schemes, retention bonuses; continual review of contract denominations and exchange rates, hedging currency contracts, balancing international currency accounts; maintaining good customer relationships, adapting to changing market demands by investing in 5G and fibre broadband infrastructure; heavy investment in research and development; monitoring credit risk, setting credit limits, restricting service access, appointing legal representation.

Supply Chain Management

Responsible Procurement

• Working with suppliers with high regard for quality, ethics, rights, environment, and customer commitment.

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: QCA Code

Certifications: ISO:14001, ISO:27001

Sustainable Products & Innovation

• Web-based software reducing travel, digital alternatives to paper bills and contracts, pre-integrated solutions reducing travel for implementation, single platform solutions reducing energy consumption.

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• Reduced carbon emissions by 0.5% compared with the prior year (Cerillion Technologies Limited, UK operations only).

Social Achievements

• High level of staff satisfaction, and an improvement year-on-year (based on an annual employee survey conducted in June 2024).
• Provides several resources to ensure that employees have access to additional support, including an Employee Assistance Programme, trained mental health first aiders, and private medical health insurance.

Governance Achievements

• Adopted the Quoted Companies Alliance Corporate Governance Code for Small and Mid-Size Quoted Companies (the “QCA Code”).
• Operates an independent whistleblowing service.

Climate Goals & Targets

Environmental Challenges

• Success of the Group’s business is dependent on key personnel.
• Fluctuations or devaluations in foreign currencies could adversely affect the Group’s financial condition.
• Changes in demands in the telecoms industry market are expected to impact the Group’s customers.
• The telecommunications industry is characterised by rapid technological change and continually evolving industry standards.
• The Group is reliant on a relatively small number of customers.
• A large proportion of the Group’s cash receipts are driven by project milestones (plus payment terms), resulting in volatility over any given year.

Mitigation Strategies

• The Group has LTIP and SAYE share option schemes in place, as well as retention bonuses, to further incentivise and retain key personnel.
• The Group continually reviews contract denominations and exchange rates and has the ability to enter into hedging currency contracts, where deemed appropriate.
• The Group maintains good relationships with its customers to ensure that its products and services meet their needs.
• The Group continues to invest heavily in research and development in order to keep pace with the changing market.
• The Group monitors the credit risk associated with having high exposure with a small number of customers and continually monitors working capital exposures, setting credit limits, restricting access to services and appointing legal representation when deemed necessary.

Supply Chain Management

Responsible Procurement

• works with ISO:14001 accredited facilities management companies
• uses ISO:14001 accredited data centre providers
• uses IT recycling companies

Climate-Related Risks & Opportunities

Sustainable Products & Innovation

• Software products support energy reduction and greater energy efficiency; fully web-based solutions enabling customers to work from anywhere, reducing unnecessary travel; software helps customers reduce paper consumption; pre-integrated product solutions reduce travel to customer sites; solutions enable customers to consolidate multiple systems, reducing energy consumption; solutions support sustainable and efficient smart cities.