Arab Investment Bank (S.A.E)
Climate Impact & Sustainability Data (2023)
Reporting Period: 2023
Environmental Metrics
Total Carbon Emissions:2482 mtCO2e (2022)
Scope 1 Emissions:450 tCO2e (2022)
Scope 2 Emissions:963 tCO2e (2022)
Scope 3 Emissions:1069 tCO2e (2022)
Renewable Energy Share:Not disclosed
Total Energy Consumption:963 MWh (2022)
Water Consumption:15018 m3 (2022)
Waste Generated:12 tons (2022)
Carbon Intensity:2.24 (2022)
ESG Focus Areas
- Sustainable Finance
- Risk Management
- Customer Satisfaction
- Digital Transformation and Cybersecurity
- Charitable Contributions and Community Involvement
- Talent Attraction and Retention
- Capacity Building
- Sustainable Supply Chain Management
- Corporate Governance
- Financial Inclusion and Diversity
- Responsible Consumption
- Emission Reductions
Environmental Achievements
- Reduced GHG emissions from 2,508 mtCO2e in 2021 to 2,482 mtCO2e in 2022. Reduced paper consumption by 14% in 2022.
- Implemented various energy-saving measures in head offices and branches (LED lighting, VRF air conditioning, solar panels, solar heaters).
- Sent six tons of waste to Tadweer for recycling and recycled 165 tons of documents and cardboard.
Social Achievements
- Launched a financial literacy campaign reaching 690 consumers and 299 staff.
- Implemented accessibility enhancements for disabled customers in branches and ATMs.
- Increased SME direct portfolio by 27.5% from EGP 2.9 bn in 2022 to EGP 3.8 bn in 2023.
- Reduced employee turnover between 2022 and 2023.
- Increased workforce by 171 new employees in 2023 (26.3% female).
Governance Achievements
- Established a Sustainability & Sustainable Finance Committee in 2023.
- Implemented a robust Grievance Mechanism.
- Implemented an Environmental and Social Management System (ESMS) integrated into credit decision processes.
- Board of Directors convened 14 meetings in 2023, with each director attending over 85% of meetings.
Climate Goals & Targets
Long-term Goals:
- Not disclosed
Medium-term Goals:
- Not disclosed
Short-term Goals:
- Not disclosed
Environmental Challenges
- Network stability impacting call center service levels.
- High call center employee turnover.
- Credit card and loan retention rates.
Mitigation Strategies
- Relocating the call center to improve connectivity.
- Implementing strategic new product campaigns to improve retention.
- Improving products and SLAs following the launch of the LOS workflow system.
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Supplier Code of Conduct
Climate-Related Risks & Opportunities
Physical Risks
- Climate change impacts on retail customers and clients
Transition Risks
- Changing regulatory environment
Opportunities
- Development of energy-efficient products and services
Reporting Standards
Frameworks Used: GRI 2021, SASB, Integrated Reporting (IR), Sustainable Development Goals (SDGs), Egypt Vision 2030
Certifications: Null
Third-party Assurance: DCarbon
UN Sustainable Development Goals
- Goal 1
- Goal 2
- Goal 3
- Goal 4
- Goal 7
- Goal 13
- Goal 15
- Goal 17
Various initiatives aligned with these SDGs.
Sustainable Products & Innovation
- Electric car loans
- Solar power loans
Awards & Recognition
- Fastest Growing Bank in the Arab Region
- Best Emerging CEO in Business Banking—Egypt 2023
- Most Innovative SMEs Financing Campaign
- Best SMEs Financier
- Certificate of appreciation from President Abd El Fattah El Sisi