Doha Bank Q.P.S.C.
Climate Impact & Sustainability Data (2019)
Reporting Period: 2019
Environmental Metrics
Total Carbon Emissions:9,869 tCO2e/year (Scope 1 and 2)
Renewable Energy Share:0%
Total Energy Consumption:19,192 MWh/year
Water Consumption:34,942 m3/year
Waste Generated:600 tons/year
ESG Focus Areas
- Customers
- Environment
- Employees
- Shareholders
- Communities
- Suppliers
Environmental Achievements
- Launched ECO-Schools Program Awards, recognizing 14 schools for environmental activities.
- Hosted a beach clean-up event in partnership with Qatar’s Ministry of Municipality and Environment and Al Wakra Municipality.
- Introduced Green Car Loan offer to encourage environmentally-friendly vehicle choices.
- Implemented paperless banking initiatives, resulting in nearly 2 million e-statements and saving 529 trees.
Social Achievements
- Launched "Taeleem," an e-learning application for employees.
- Launched Doha Bank Toastmasters club to support talent development.
- Implemented various initiatives to attract and retain Qatari resources.
- Organized health awareness sessions and staff-related events (Breast Cancer Awareness, World Diabetes Day, Cervical Cancer Awareness).
Governance Achievements
- Achieved ISO27001 certification for information security.
- Achieved recertification to ISO20000-2011 for IT Service Management System.
- Achieved accredited certification for ISO 9001:2015 for Quality Management systems.
Climate Goals & Targets
Environmental Challenges
- Data limitations in comprehensive reporting of energy consumption and emissions beyond two main office buildings.
- Absence of sustainability criteria for vendor selection (being addressed).
Mitigation Strategies
- Plans to report on consumption on a more complete basis from 2020 onwards.
- Incorporating sustainability criteria into vendor selection process.
Supply Chain Management
Responsible Procurement
- Purchasing and Expenses Policy
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI G4 guidelines, ‘in accordance’ option Core, Qatar Stock Exchange (QSE) ESG reporting methodology, UN Global Compact
Certifications: ISO 27001, ISO 20000-2011, ISO 9001:2015
Third-party Assurance: None, but may consider external independent assurance in the future
Sustainable Products & Innovation
- Green Account
- Go Green Credit Cards
- Green Mortgage program
- Green Car Loan
Awards & Recognition
- Business Excellence Awards
- The Golden Peacock Global Award for Corporate Governance
- Best Bank in Capital Position
- Best Wholesale Banking Group in Qatar
- US Dollar Payments Straight Through Processing Excellence Award
- Corporate Excellence Awards
- The BIZZ – World Business Leader Award
- Best Customer Services & Alternative Banking Channels
- Best Trade Finance Bank in Qatar
- 3G Financial Services Award
- Best Talent Acquisition Team
- Best Partner Bank
- Qatar Domestic Cash Management Bank of the Year
- Corporate & Investment Bank of the Year – Qatar
- Best Trade Finance Bank in Qatar
- Qatar Domestic Trade Finance
- Best Arab Customers Services