Randstad N.V.
Climate Impact & Sustainability Data (2021, 2022, 2023)
Reporting Period: 2021
Environmental Metrics
ESG Focus Areas
- Employability
- Equal Opportunities
- Diversity & Inclusion
- Health & Safety
- Corporate Citizenship
- Sustainable Supply Chain Management
- Environmental Care
Environmental Achievements
- Reduced paper consumption through digitalization initiatives (e.g., DocuSign, electronic remuneration statements)
- Increased use of renewable energy sources (e.g., 100% renewable energy in some offices)
- Reduced business travel due to increased use of video conferencing
Social Achievements
- Reached 10,900 refugees through various training and mentoring programs (surpassing the target of 1,000)
- Provided customized vocational training to almost 13,000 people through Randstad Boost
- Launched various initiatives to improve employability in different countries (e.g., Randstad Impulsa in Spain, Transcend in the US)
- Supported women survivors of homelessness and human trafficking through the Hire Hope program
- Implemented various diversity and inclusion initiatives across different countries (e.g., Business Resource Groups, diversity training, partnerships with NGOs)
Governance Achievements
- Established a Global EDI&B Council to drive the EDI&B agenda
- Signed various charters and commitments related to diversity and inclusion (e.g., Diversity Charter, Talent to the Top charter)
- Implemented policies to promote gender equality and women's empowerment
Climate Goals & Targets
- Net Zero emissions by 2050
- Net Zero CO2 emissions by 2030 (Belgium)
Environmental Challenges
- Youth unemployment, particularly in countries like Italy
- Finding the right talent for vacancies
- Addressing systemic racism and discrimination
- Integrating refugees and immigrants into the labor market
- Climate change and its impact on the supply chain
Mitigation Strategies
- Developed various programs to improve employability and skills development (e.g., Randstad Boost, Randstad Impulsa, Transcend)
- Partnered with NGOs and government agencies to support vulnerable groups
- Implemented diversity and inclusion initiatives to create a more equitable workplace
- Developed sustainable supply chain management practices
- Committed to net-zero emissions by 2050 and implemented various environmental initiatives
Supply Chain Management
Responsible Procurement
- Randstad Group Supplier Code
- Global Supplier Code (Argentina)
- Supplier Code (Germany)
- US Supplier Code (US)
Climate-Related Risks & Opportunities
Awards & Recognition
- Global Business Alliance Award (GBA)
- American Staffing Association (ASA) Elevate Award Honorable Mention Distinction
- Freedom Council Impact Award in Excellence and Commitment by the Alliance for Freedom, Justice, and Restoration (AFRJ)
- Disability:IN Best Places to Work Award
- National Organization on Disability Leading Disability Employer Award
- Randstad Employer Brand Award
- Fair-ON-Pay+ certificate (Switzerland)
- Employer with Heart (Poland)
- Bronze employer in the India Workplace Equality Index 2021
- 100 on the Human Rights Campaign Corporate Equality Index
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- Improving Employability
- Promoting Equal Opportunities
- Contributing to Sustainable Labor Markets
- Sustainability Fundamentals (Health and Safety, Corporate Citizenship, Environmental Protection)
Environmental Achievements
- Reduced Scope 2 emissions by 84% (2021-2022)
- Increased Scope 3 emissions by 12% (2021-2022)
- Achieved 100% renewable energy in Belgium
Social Achievements
- Placed 13,024 candidates with disabilities (2022)
- Provided job support to 18,818 refugees (2022)
- Launched Randstad RiseSmart’s contemporary solutions to workforce challenges, impacting over 60,000 participants
- Launched Randstad US Transcend program, providing reskilling, mentorship, and job placement services to over 100 participants
- Launched Randstad Argentina's program in Barrio Mugica, adding more than 70 new employees from the community
- Randstad India recognized as one of the top 50 best workplaces for women
- Randstad Offshore, India recognized as one of the top 50 best workplaces for women
Governance Achievements
- Published gender and ethnicity pay gaps and developed action plans to tackle underrepresentation in the UK
- Implemented a global roadmap with several initiatives focusing on various ED&I pillars
- Established an anti-harassment procedure in France
- Achieved 94 points out of 100 on the French equality thermometer
Climate Goals & Targets
- Net Zero emissions by 2050
- Reduce emissions by over 50% across scope 1 & 2 and over 30% in scope 3 by 2030
Environmental Challenges
- Supply chain disruptions
- High unemployment rate for people with disabilities in Australia
- High youth unemployment in Italy
- Challenges in supporting Hungarian immigrants due to work permit issues
- High suicide rate among Australian construction workers
Mitigation Strategies
- Developed alternative sourcing strategies
- Partnered with Get Skilled Access in Australia to remove barriers to employing people with disabilities
- Launched Randstad Education in Italy to focus on the transition from education to work
- Created a Ukrainian subsite with relevant jobs and hired a Ukrainian-speaking colleague in Hungary
- Partnered with Mates in Construction in Australia to reduce suicide rates in the construction industry
Supply Chain Management
Responsible Procurement
- Supplier code of conduct (Germany)
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: UN Sustainable Development Goals (SDGs), Science Based Targets initiative (SBTi)
Certifications: ISO 14001 (Italy, Spain, Norway), BREEAM (Belgium)
UN Sustainable Development Goals
- SDG 8 (Decent Work and Economic Growth)
- SDG 10 (Reduced Inequalities)
Initiatives contribute to these goals through improved employability, equal opportunities, and sustainable labor markets.
Awards & Recognition
- Global Business Alliance Award (GBA)
- American Staffing Association (ASA) Elevate Award Honorable Mention Distinction
- Freedom Council Impact Award in Excellence and Commitment by the Alliance for Freedom, Justice, and Restoration (AFRJ)
- QLD Minister of Multicultural Affairs Award (Australia)
- Disability:IN Best Places to Work Award (US)
- National Organization on Disability Leading Disability Employer Award (US)
- Diversity Inc’s Top Companies for People With Disabilities (PWD) #5 (US)
- Fair-ON-Pay+ certificate (Switzerland)
- Inclusive Employer Brand 2021-2023 (Portugal)
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Climate Change
- Diversity & Inclusion
- Occupational Health & Safety
- Working Conditions
- Training & Education
- Other Work-Related Rights
- Business Ethics
- Policy & Industry Involvement
- Data Security & Privacy
Environmental Achievements
- 99% of electricity came from sustainable sources (2022: 96%)
- 15% of company car fleet are sustainable vehicles (2022: 8%)
- 12% decrease in total CO2e footprint (compared to 2019)
Social Achievements
- Improved the work lives of 20,000 refugees through job placements or training (2022-2024 target met)
- Placed 12,200 people with disabilities in meaningful employment (2022: 13,000)
- Launched six new global business resource groups (BRGs) to promote EDI&B
Governance Achievements
- Included in the Dow Jones Sustainability Index (DJSI) for the ninth year in a row
- Updated misconduct reporting procedure to align with the EU Whistleblower Directive
- Implemented a data ethics governance process, including a Data Ethics Board
Climate Goals & Targets
- Net zero emissions by 2050
- 50% or more women in senior leadership positions by 2030
- 50% reduction in Scope 1 and 2 and 30% reduction of Scope 3 CO2e emissions by 2030 vs 2019
- Improve the work lives of 50,000 refugees by training 10,000 and placing 40,000 in jobs (2023-2025)
Environmental Challenges
- Moderating client demand
- Talent scarcity
- Challenging macroeconomic conditions
- Geopolitical tensions
- Data privacy breaches
- Complex and changing tax and labor regulations
- Climate change impacts on operations and talent availability
Mitigation Strategies
- Adjusted teams and cost base
- Partner for Talent strategy focusing on specialization and equity
- Activity-based field steering (ABFS) model for operational excellence
- Investments in global front office systems and talent platform
- Rigorous policies and procedures for data protection
- Global Risk & Control framework
- Net-zero ambition with science-based targets
- Business continuity plan for extreme weather events
- Global health & safety policy
Supply Chain Management
Supplier Audits: 43% of procurement expenditure covered by supplier code (2022: 31%)
Responsible Procurement
- Supplier Code of Conduct
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather conditions impacting service delivery, employee health & safety, and talent availability
Opportunities
- Expansion of service offerings in green economy sectors
Reporting Standards
Frameworks Used: IIRC Integrated Reporting (IR) framework, GRI Universal Standards, UN Global Compact
Third-party Assurance: Limited assurance report by auditors (excluding EU Taxonomy disclosures)
UN Sustainable Development Goals
- SDG 4
- SDG 5
- SDG 8
- SDG 10
- SDG 13
Randstad's initiatives contribute to these SDGs through various programs and activities related to education, gender equality, economic growth, reducing inequality, and climate action.
Awards & Recognition
- Included in DJSI World and Europe indices for ninth consecutive year
- Gold sustainability rating by EcoVadis
- AA rating by MSCI ESG
- Awarded as a top 50 company for diversity by Fair360 (formerly DiversityInc)