NATURAL COOL HOLDINGS LIMITED
Climate Impact & Sustainability Data (2023)
Reporting Period: 2023
Environmental Metrics
Total Carbon Emissions:7,098 tCO2e
Scope 1 Emissions:6,297 tCO2e
Scope 2 Emissions:801 tCO2e
Scope 3 Emissions:Not disclosed
Renewable Energy Share:Not disclosed
Total Energy Consumption:104,579 GJ
Water Consumption:24,948 m3
Waste Generated:Not disclosed
Carbon Intensity:49.2 tCO2e/S$ million revenue (Scope 1 & 2)
ESG Focus Areas
- Sustainable Business Performance
- Total Customer Satisfaction
- Water Conservation
- Energy conservation and GHG emissions reduction
- Waste management
- Employment
- Employee development
- Occupational health and safety
- Ongoing community engagement
- Corporate governance and code of ethics
Environmental Achievements
- Replaced less energy-efficient and obsolete cargo lift with modern lifts, leading to electricity savings.
- 19% of Aircon and Engineering Division's vehicle fleet transitioned to EVs by 31 December 2023.
- Invested in EV charging points at premises.
- 3,243 used refrigerant gas cylinders recycled (2022: 2,511).
- 2,128 liters of used cooking oil collected and processed (2022: Not available).
Social Achievements
- Zero incidents of unlawful discrimination against employees.
- Average training hours per employee: 4.0 (2022: 4.6).
- Participated in Let’s Take A Walk and donated exercise books to Sri Lankan students.
- Donated over S$40,000 to various charitable organizations.
Governance Achievements
- Zero confirmed incidents of corruption.
- Zero incidents of non-compliance with laws and regulations resulting in significant fines or sanctions.
- Singapore Governance and Transparency Index (SGTI) score: 89 (2022: 82).
Climate Goals & Targets
Long-term Goals:
- Not disclosed
Medium-term Goals:
- Reduce absolute Scope 1 and Scope 2 GHG emissions by 30% by FY2035 (FY2022 as baseline).
Short-term Goals:
- Maintain or reduce GHG emissions intensity.
- 5% increase in number of gas cylinders recycled.
- Maintain or reduce water consumption intensity.
- Maintain overall turnover rate at 20% or less.
- Achieve an average of 5 training hours per employee.
Environmental Challenges
- Decline in revenues at Aircon and Engineering Division (5% decrease compared to 2022).
- Delays in some projects.
- High interest rates and business costs.
- Weak consumer confidence.
- Stiff competition in the ACMV industry.
- Escalating raw material prices and labor shortages in Paint and Coatings Division.
- Losses in Huat Kueh business (Hong Huat) in F&B Division.
Mitigation Strategies
- Commercial Installation Department accepted smaller projects with faster turnaround times.
- Improved sales through creative promotions and marketing initiatives.
- Implemented the “CoolHub” mobile app.
- Tailored color customization solutions, service-oriented mindset, and productivity enhancements in Paint and Coatings Division.
- Restructuring exercise in F&B Division to reduce underperforming product lines.
- Expanded collaboration with NTUC FairPrice supermarket chain.
Supply Chain Management
Supplier Audits: Regular evaluation of suppliers based on product quality, safety, and adherence to specifications.
Responsible Procurement
- Quality assurance certifications, supply chain management, occupational health safety practices.
Climate-Related Risks & Opportunities
Physical Risks
- Increased severity of extreme weather events
Transition Risks
- Shifting consumer preferences for environmentally friendly products
- Mandates on and regulations of products and services
- Enhanced emissions-reporting obligations
Opportunities
- Review and assessment of value chain
- Promotion of energy-efficient air conditioners and environmentally friendly cooling coatings
- Sourcing and distribution of air-conditioning equipment using refrigerants with lower GWP
Reporting Standards
Frameworks Used: GRI Standards, UN Sustainability Agenda, TCFD recommendations
Certifications: ISO 9001:2015, SFA license, Halal certification, ISO 45001:2018 (NCAE, JAD Solutions, Nam Fang), bizSAFE Star (NCAE), bizSAFE 3 (iFocus)
Third-party Assurance: Internal review; working towards external assurance
UN Sustainable Development Goals
- Goal 3 (Good Health and Well-being)
- Goal 4 (Quality Education)
- Goal 6 (Clean Water and Sanitation)
- Goal 8 (Decent Work and Economic Growth)
- Goal 11 (Sustainable Cities and Communities)
- Goal 13 (Climate Action)
Initiatives contribute to these goals through workplace safety, employee training, water conservation, economic value creation, community engagement, and GHG emissions reduction.
Sustainable Products & Innovation
- Energy-efficient air conditioners using R-32 refrigerant, environmentally friendly cooling coating (SolCold partnership).
Awards & Recognition
- Not disclosed