Climate Change Data

Environmental Metrics

ESG Focus Areas

• Customer satisfaction
• Direct GHG emissions
• Employee engagement
• Employee safety and well-being
• Energy consumption and intensity
• Energy efficiency
• Impact mitigation of products
• Local community impact and engagement
• Materials recycled
• Organizational diversity
• Privacy of stakeholders
• Product and service safety
• Training and education

Environmental Achievements

• Reduced GHG emissions intensity from 47 to 51 metric tons CO2e/$M revenue (Note: this is an increase, not a reduction)
• Saved over $90,000 in resources through reuse and recycling
• Processed 24,012 pounds of recycled IT equipment
• Avoided emitting 8,248 metric tons of CO2e through used oil re-refining
• Spent $1.9M on upgrading lighting, saving more than 3 million kWh or 4.9 million pounds of CO2e

Social Achievements

• 92% of branches were injury-free
• Over 120,000 people trained through United Academy®
• Average annual training hours per employee: 42
• $200M+ purchasing budget spent with diverse suppliers (18% increase from 2015)
• Assisted 1,200 stranded motorists during Fort McMurray fires
• United Compassion Fund assisted 26 Fort McMurray employees and 94 families in total
• Launched a new career site
• Completed Military Employment Transition Spouse (METSpouse) Program’s Employer Partner Certification

Governance Achievements

• Improved supplier scorecard to include sustainability considerations
• Assessed suppliers based on occupational incident rate, compliance policies, and sustainability programs

Climate Goals & Targets

Environmental Challenges

• Slight increase in Total Recordable Incident Rate (TRIR) from 0.71 to 0.83
• Increased GHG emissions (272,600 to 291,465 metric tons CO2e)
• Managing hazardous waste and spills

Mitigation Strategies

• Implemented corrective actions with a 91% closure rate
• Energy scorecards provided to branches to track energy use and identify savings
• Close monitoring of materials use and waste generation
• Strategic partnerships with waste management companies for recycling
• Closed-loop water recycling systems in branches not connected to sewer

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Sustainability considerations in supplier scorecard
• Assessment of supplier occupational incident rates and compliance policies

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: GRI Standards

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Top Veteran-Friendly Company (U.S. Veterans Magazine)
• Most Valuable Employer: For Military® (CivilianJobs.com)
• Best for Vets (Military Times)
• Top 100 Military Friendly® Spouse Employer (G.I. Jobs)
• Top Military Friendly® Employer (G.I. Jobs)

Environmental Metrics

ESG Focus Areas

• Operational Excellence
• People & Community
• Environmental Stewardship
• Responsible Business
• Governance
• Ethics and Compliance
• Human Rights
• Responsible Procurement
• Data Privacy and Cybersecurity
• Climate Adaptation and Strategy

Environmental Achievements

• Used-oil refining kept 11,809 metric tons of CO2e from being emitted
• 2019 emissions intensity decreased 10.6% from 2018
• Energy intensity decreased 6.2% over 2018

Social Achievements

• Total recordable incident rate of 0.78
• 91% of branches were injury-free
• 716,000+ hours of employee training
• $738,011 distributed to employees through the United Compassion Fund
• 50% of employees took part in a health and wellness program
• Increased diverse supplier spending from 2018 to 2019 by 62% representing 9% of our overall spend in North America

Governance Achievements

• Adopted a Human Rights Policy Statement and a Statement on Modern Slavery and Human Trafficking
• Established anti-corruption training for all relevant employees
• Published United Rentals Lobbying Report

Climate Goals & Targets

Environmental Challenges

• Increased spill rate in 2019 due to increased business and headcount
• Cybersecurity risks

Mitigation Strategies

• Safety training and emphasis on compliance to decrease spills
• Robust, externally audited cybersecurity program

Supply Chain Management

Responsible Procurement

• Master Sourcing Agreement including compliance with United Rentals’ Code of Ethical Conduct and Supplier Code
• Supplier Diversity Program

Climate-Related Risks & Opportunities

Physical Risks

• Severe weather events, natural disasters

Transition Risks

• Regulatory changes, market shifts

Opportunities

• Development of energy-efficient products

Reporting Standards

Frameworks Used: GRI, SASB, TCFD

UN Sustainable Development Goals

• 5. Gender Equality
• 8. Decent Work and Economic Growth
• 10. Reduced Inequalities
• 11. Sustainable Cities and Communities
• 12. Responsible Consumption and Production
• 13. Climate Action

Through the management of our operations, supplier diversity program and partnerships, and through the ways our products and services promote a sharing economy and improve efficiency and resource conservation for our customers.

Sustainable Products & Innovation

• Solar-powered lighting

Awards & Recognition

• Large-employer platinum award by the HIRE Vets Medallion Program
• Diversity and Inclusion Excellence Award by the Associated General Contractors of America
• ABC National Diversity Excellence Award by Associated Builders and Contractors
• Supplier of the Year award to JCB North America

Environmental Metrics

ESG Focus Areas

• Safety
• Customer satisfaction
• Operational efficiency
• Responsible supply chain management
• Workforce health, safety and wellness
• Inclusion and diversity
• Employee engagement
• Community support
• Environmental compliance
• Climate action
• Water
• Materials and waste
• Governance
• Ethics and compliance
• Human rights
• Responsible procurement
• Data privacy and cybersecurity
• Climate adaptation and strategy

Environmental Achievements

• Set target to reduce GHG emissions intensity 35% by 2030 from 2018 baseline
• Conducted external evaluation and inventory of our full value chain (scope 3) GHG emissions
• Increased transparency of our climate-related risks and opportunities
• Updated CDP Climate Change questionnaire responses to reflect enhanced environmental practices and performance
• Lighting retrofit measures saved 2,127 metric tons of CO2e

Social Achievements

• Safety recordable incident rate remained below 1.0 for all four quarters of 2020
• Successfully managed COVID-19 response, maintaining scale and scope of operations and ensuring no pandemic-related employee layoffs or furloughs
• Maintained high levels of employee engagement and retention, with total turnover below 12%
• Increased minimum hourly wage to $15
• Launched culture workshops and roundtable series designed to encourage greater dialogue and collective action on racial justice and social equity
• Over $750,000 distributed to employees through the United Compassion Fund
• Employees received 10 shares of United Rentals stock

Governance Achievements

• Named one of America’s Most Responsible Companies by Newsweek for 2nd consecutive year
• Improved CDP score from D- in 2019 to B- in 2020
• Six of the 12 Board members were female and/or ethnically diverse. Ten were independent.

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic
• Supply chain disruptions
• Increased cybersecurity risks due to remote work
• Climate change related risks (regulations, fossil fuel prices, extreme weather events)

Mitigation Strategies

• Implemented enhanced safety protocols and virtual training during COVID-19
• Worked closely with suppliers to navigate shared challenges
• Implemented new data privacy and cybersecurity measures
• Developed emergency preparedness and response system
• Developed a climate strategy and action plan including fleet optimization, energy efficiency improvements, and renewable energy strategy

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Master Sourcing Agreement (MSA)
• Supplier Code
• Code of Ethical Conduct
• Supplier Diversity program

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events

Transition Risks

• Regulatory changes
• Market shifts
• Fossil fuel price volatility

Opportunities

• Development of energy-efficient products and services
• Increased demand for low- and zero-emissions services

Reporting Standards

Frameworks Used: GRI, SASB, TCFD

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Goal 5
• Goal 8
• Goal 9
• Goal 10
• Goal 11
• Goal 12
• Goal 13

United Rentals supports the UN Sustainable Development Goals through its various ESG initiatives.

Sustainable Products & Innovation

• Electric and hybrid rental equipment

Awards & Recognition

• America’s Most Responsible Companies by Newsweek
• 2020 Innovations in Diversity Award of Excellence from Profiles in Diversity Journal
• Various other diversity and inclusion awards

Environmental Metrics

ESG Focus Areas

• Climate Change
• Diversity, Equity & Inclusion
• Governance
• Health and Safety
• Community Support
• Supply Chain Responsibility

Environmental Achievements

• 9% reduction in greenhouse gas emissions intensity toward a 35% reduction goal by 2030 (from a 2018 baseline)
• ~25,000 MWh of renewable energy credits purchased
• 43% of waste diverted from landfills

Social Achievements

• 17% reduction in OSHA recordable incident rate
• Increased scores in nearly all categories on employee experience survey, with no declines
• $1B+ spent with diverse suppliers
• 31.3% of sales and management roles held by diverse employees
• Employee retention approached pre-pandemic levels

Governance Achievements

• Expanded list of ESG metrics used to determine executive compensation to include GHG intensity reduction goal
• Established a Sustainability Steering Committee

Climate Goals & Targets

Environmental Challenges

• Increased severity and frequency of extreme weather events causing business interruption, supply chain disruption, and increased indirect operating costs
• Transition to low- and zero-emissions technology increasing costs and stressing the supply chain
• Compliance with existing and emerging regulations (e.g., carbon pricing)

Mitigation Strategies

• Developed an Emergency Operations Center (EOC) and Emergency Response Team (ERT)
• Investing in low- and zero-emissions equipment for rental and non-rental fleets
• Developing a renewable energy strategy
• Engaging with OEMs and customers on low- and zero-emission equipment

Supply Chain Management

Responsible Procurement

• Supplier Code of Conduct (including environmental responsibility since 2021)
• Seven-step supplier screening process
• Master Sourcing Agreements (MSAs)

Climate-Related Risks & Opportunities

Physical Risks

• Increased severity and frequency of extreme weather events

Transition Risks

• Transition to low- and zero-emissions technology
• Compliance with existing and emerging regulations

Opportunities

• Growth of low- and zero-emissions equipment market
• Cost savings from energy efficiency and renewable energy

Reporting Standards

Frameworks Used: GRI, SASB, TCFD

UN Sustainable Development Goals

• Goal 7 (Affordable and Clean Energy)
• Goal 8 (Decent Work and Economic Growth)
• Goal 9 (Industry, Innovation and Infrastructure)
• Goal 11 (Sustainable Cities and Communities)
• Goal 13 (Climate Action)

United Rentals' initiatives contribute to these goals through low-emission equipment, employee well-being programs, community support, and climate action plans.

Sustainable Products & Innovation

• Low- and zero-emissions equipment (electric forklifts, excavators, vans)
• POWRBANK battery systems
• WEDGE remote monitoring solution

Awards & Recognition

• Newsweek's America's Most Responsible Companies
• Newsweek's America's Most Trustworthy Companies
• Forbes' America's Best Large Employers

Environmental Metrics

ESG Focus Areas

• Climate Change
• Diversity, Equity and Inclusion
• Governance
• Health and Safety
• Community Support
• Supply Chain Responsibility

Environmental Achievements

• 16.8% reduction in greenhouse gas emissions intensity across Scopes 1, 2 and third-party hauling within Scope 3 compared to a 2018 baseline
• 79% of North American operations had lighting retrofits completed (progressing toward 95% by 2025)
• 31% of rental fleet was electric or hybrid (as of May 30, 2023)
• Launched a proprietary emissions estimation tool for customers on Total Control® platform
• Added an Emissions Option Chooser to the website

Social Achievements

• 65,000 hours of volunteerism by team members (more than doubling the initial 25th-anniversary goal)
• 33.5% of sales and management positions held by diverse employees (a 7% increase compared to 2021)
• 3.8% reduction in total recordable incident rate compared to 2021
• 3% decrease in voluntary turnover compared to 2021
• Launched a recycling initiative to ensure all branches have access to recycling services
• Added 4 employee resource groups (ERGs) in 2023, bringing the total to seven

Governance Achievements

• 98% of employees and 96% of new hires completed Code of Conduct training (as of March 31, 2023)
• Expanded TCFD climate risk analysis disclosure in 2023, including scenario analysis
• ESG factors incorporated into executive compensation

Climate Goals & Targets

Environmental Challenges

• Insufficient data from certain suppliers regarding carbon emissions
• Some suppliers unwilling or incapable of monitoring carbon emissions
• Supply chain disruptions

Mitigation Strategies

• Developed alternative sourcing strategies
• Streamlined approach to updating environmental and social standards of acquired companies
• Increased purchasing of RECs
• Exploring a mix of renewable energy credits, virtual power purchase agreements, and installing solar panels

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Seven-step supplier screening process
• Master Sourcing Agreement (MSA)
• Supplier Code and Code of Ethical Conduct
• Annual MSA re-signing
• Quarterly review of public reporting by major suppliers
• Unannounced audits or inspections
• New Supplier Checklist in 2023

Climate-Related Risks & Opportunities

Physical Risks

• Severe weather events

Transition Risks

• Regulatory changes
• Market shifts

Opportunities

• Development of energy-efficient products

Reporting Standards

Frameworks Used: GRI, SASB, TCFD

Certifications: ISO (select sites)

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Goal 3: Good Health and Well-being
• Goal 8: Decent Work and Economic Growth
• Goal 9: Industry, Innovation and Infrastructure
• Goal 10: Reduced Inequalities
• Goal 11: Sustainable Cities and Communities
• Goal 12: Responsible Consumption and Production
• Goal 13: Climate Action

Contributions to SDGs are detailed in the report, aligning with various initiatives

Sustainable Products & Innovation

• Electric and hybrid equipment
• Hydrogen fuel cell generator

Awards & Recognition

• JUST 100 company
• Newsweek’s America’s Most Responsible Companies
• Newsweek’s America’s Most Trusted Companies
• Forbes America's Best Large-sized Employers
• Military TIMES Best for Vets
• Wall Street Journal Best Managed Companies
• Glassdoor’s Best Places to Work

Environmental Metrics

ESG Focus Areas

• Climate Change
• Diversity & Inclusion
• Safety
• Community Investment
• Supply Chain Responsibility
• Governance
• Ethics

Environmental Achievements

• Reduced greenhouse gas emission intensity across Scopes 1 and 2 as well as third-party hauling under Scope 3 by 25.6% compared to the 2018 baseline, toward an aspirational goal of 35% by 2030.
• Achieved a 57.4% waste diversion rate from landfills, toward an aspirational goal of 70% by 2025.
• 84% of North American operations upgraded with LED lighting, toward an aspirational goal of 95% by 2025.

Social Achievements

• Increased gender and ethnic diverse representation in sales and management to nearly 35%, toward an aspirational goal of 40% by 2030.
• Maintained strong employee retention rates with a 12.4% voluntary turnover rate (a 0.7 percentage point decrease from 2022).
• Achieved an outstanding recordable incident rate of 0.75.
• Spent over $1.3 billion with diverse suppliers, representing 23% of total supplier spend.
• Launched an app to support employee mental health.

Governance Achievements

• Updated Code of Ethical Conduct to further integrate existing safety policies.
• Updated Corporate Governance Guidelines to better align with current Board practices.
• Executive compensation linked to ESG performance metrics (GHG emission intensity reduction, employee safety, diversity).

Climate Goals & Targets

Environmental Challenges

• Supply chain disruptions due to various factors (including extreme weather events).
• Data limitations and evolving methodologies for calculating Scope 3 emissions.
• Challenges in reducing emissions from customer use of rented equipment (Scope 3).

Mitigation Strategies

• Rigorous supplier screening process.
• Improved methodologies for calculating Scope 3 emissions.
• Partnerships with OEMs and customers to identify and pursue low- and zero-emission equipment.
• Providing customers with data-driven tools (Total Control®) to track and manage emissions.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Master Sourcing Agreement (MSA)
• Supplier Code of Conduct
• Code of Ethical Conduct
• Supplier Diversity program
• Seven-step supplier screening process
• Supplier Checklist

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events
• Natural disasters

Transition Risks

• Regulatory changes
• Market shifts

Opportunities

• Development of energy-efficient products and services
• Increased demand for low-emission equipment

Reporting Standards

Frameworks Used: GRI, SASB, TCFD

Certifications: ISO (select locations in France), MASE (select locations in France), EcoVadis Silver (select locations in France)

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Goal 5: Gender equality
• Goal 8: Decent work and economic growth
• Goal 9: Industry, innovation, and infrastructure
• Goal 11: Sustainable cities and communities
• Goal 12: Responsible consumption and production
• Goal 13: Climate action

United Rentals' contributions to these goals are detailed in the UN Sustainable Development Goals section of the report.

Sustainable Products & Innovation

• TREE 500 kW battery system
• Site Hubs (solar-power enabled)
• Electric excavators
• Hybrid vehicles
• Electric vehicles

Awards & Recognition

• Time's World's Best Employers 2023
• Forbes' Best Employers for Women
• Newsweek's America's Most Responsible Companies 2024
• Glassdoor's 100 Best Places to Work
• Green Award from MATEXPO 23
• Newsweek and Statista's Most Trustworthy Companies in America 2024
• USA Today and Statista's America's Climate Leaders 2024
• Forbes' Best Employers for New Grads 2024
• GI Jobs Gold Award for Military Friendly Employers 2023
• Vets Indexes 5 Star Employer 2023