Caesars Entertainment, Inc.
Climate Impact & Sustainability Data (2015, 2018-2019, 2019-2020, 2020-2021, 2021-2022, 2022, 2023)
Reporting Period: 2015
Environmental Metrics
ESG Focus Areas
- Responsible Gaming
- Environmental Stewardship (CodeGreen)
- Community Engagement (HEROs)
- Employee Well-being
- Diversity and Inclusion
- Compliance
Environmental Achievements
- -23.4% cumulative reduction in energy use per 1,000 sq.ft. since 2007
- -28.3% cumulative reduction in greenhouse gas emissions per 1,000 sq.ft. since 2007
- -20.4% cumulative reduction in water use per 1,000 sq.ft. since 2008
- 38% of waste diverted from landfills in 2015
- 100% of hotel properties Green Key eco-rated
Social Achievements
- 260,000 employee volunteer hours
- 42% women in management (U.S.)
- 34% minorities in management (U.S.)
- $67.2 million total community giving
- 100% perfect score in Human Rights Campaign Corporate Equality Index for the 9th consecutive year
- 3% increase in guest satisfaction
Governance Achievements
- Enhanced anti-money-laundering (AML) compliance activities
- New industry-leading practices in AML compliance
- Increased number of qualified staff in dedicated AML compliance roles
Climate Goals & Targets
- Not disclosed
- Reduce energy consumption by 30% by 2020 and 40% by 2025 (baseline 2007)
- Reduce greenhouse gas emissions by 30% by 2020 and 40% by 2025 (baseline 2007)
- Reduce water consumption by 20% by 2020 and 25% by 2025 (baseline 2008)
- Divert 50% of total waste from landfill by 2020 and 60% by 2025
- Not disclosed
Environmental Challenges
- Financial restructuring challenges
- AML compliance-related matters resulting in fines
Mitigation Strategies
- Strong financial performance despite restructuring
- Agreements with regulators to address AML deficiencies
- Significant investment in technology and personnel to improve AML compliance
Supply Chain Management
Supplier Audits: 150 suppliers invited to respond to CDP climate change disclosure
Responsible Procurement
- Responsible Supplier Statement outlining ethical and responsible business practices
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: GRI G4 guidelines, core option
Certifications: Null
Third-party Assurance: Independent verification of energy consumption and carbon emissions
UN Sustainable Development Goals
- Goal 7 (Affordable and Clean Energy)
- Goal 8 (Decent Work and Economic Growth)
- Goal 11 (Sustainable Cities and Communities)
- Goal 13 (Climate Action)
- Goal 17 (Partnerships for the Goals)
Caesars' initiatives align with these SDGs through responsible business practices, community engagement, environmental stewardship, and partnerships
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- Civic 50, Loyalty360 CX Bronze Award, Casino Operator of the Year (Europe), PR News CSR Professional of the Year, CDP Climate Disclosure Leadership Index
Reporting Period: 2018-2019
Environmental Metrics
ESG Focus Areas
- Health and wellness
- Great place to work
- Positive economic contribution
- Supporting local communities
- Science Based Goals
- Reducing energy consumption
- Reduce and recycle waste
- Responsible business
- Diversity, equity and inclusion
- Creating memorable guest experiences
- Responsible Gaming
Environmental Achievements
- Reduced absolute Scope 1 & 2 emissions by 23.7% versus 2011, reaching 79% of the 2025 Science Based Target.
- Inaugurated a new solar project at Harrah’s Cherokee Valley River Casino and Hotel, reducing GHG emissions.
- Hosted Nevada’s largest electric vehicle super-charging station with 39 charging stations, promoting low-carbon transportation.
- Achieved 49% total waste diverted from landfill in 2018.
Social Achievements
- Increased guest service scores to a new record.
- 91% participation in the U.S. Wellness Rewards program.
- 343,050 hours of volunteer work by Caesars HEROs in 2018.
- Launched a mentorship program for veteran team members.
- Economic Equity Tour planned to address social issues.
- Created the Shared Future Fund to support victims of human trafficking.
- Expanded Business Impact Groups (BIGs) with 20 new groups in 2018.
Governance Achievements
- Improved Board diversity with two women directors (18%).
- Invested almost $7 million in enhancing BSA/AML and OFAC technology.
- Enhanced BSA/AML risk assessment methodology.
- Invested close to 3,000 hours in BSA/AML training in 2018.
Climate Goals & Targets
- Reduce absolute Scope 1 and 2 emissions by 95% by 2050 from a 2011 base-year.
- 50% of leadership roles held by women by 2025 in U.S.
- 50% of manager roles and above held by team members of color by 2030.
- Reduce absolute Scope 1 and 2 emissions by 30% by 2025.
- Achieve 85% employee wellness program participation by 2020.
- Achieve 67% “strongly agree” scores by 2020 on guest perception that Caesars “does what’s right no matter what”.
- Have 60% of suppliers by spend institute science based GHG reduction targets for their operations by 2023.
- 100% of customer contact employees feel empowered to proactively report RG concerns at Caesars by 2020.
Environmental Challenges
- Not disclosed
Mitigation Strategies
- Not disclosed
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Engagement with suppliers committed to responsible practices.
- Focus on mitigating climate change in the supply chain.
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: GRI, UN Sustainable Development Goals
Certifications: LEED, Green Key
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Goal 3
- Goal 8
- Goal 11
- Goal 13
The report highlights how Caesars' initiatives contribute to these goals through health and wellness programs, economic contributions, community development, and environmental protection.
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- 100 Best Corporate Citizens 2019
- America’s Most Just Companies 2019
- Most Community-Minded Companies (Civic 50)
- Top 100 Best Places to Work in IT
- Human Rights Campaign Corporate Equality Index (perfect score)
- LGBTQ Business Equality Excellence Award
- Bronze Awards (Loyalty 360 Magazine)
- Best Customer Service Award (Freddie Awards)
- TripAdvisor Hall of Fame Awards
- TripAdvisor Certificate of Excellence Awards
- CDP Supplier Engagement Leader Board
Reporting Period: 2019-2020
Environmental Metrics
ESG Focus Areas
- Responsible business
- Diversity, Equity and Inclusion
- Creating memorable guest experiences
- Responsible Gaming
- Health and wellness
- Empowering workplace
- Positive economic contribution
- Supporting local communities
- Science Based Goals
- Reducing energy consumption
- Reduce and recycle waste
Environmental Achievements
- Reduced absolute carbon footprint (greenhouse gas emissions) by 29% since 2007 in the U.S.
- Scope 1 & 2 emissions were 19.7% lower than 2011, bringing us to 64% of our 2025 Science Based GHG Reduction Target.
- Invested more than $80 million over the past 10 years to bring major lighting improvements and carbon savings to many of our properties, saving more than 86 million lbs. of carbon emissions.
- Harrah’s Cherokee Valley River completed a 700-kilowatt solar energy project.
- Harrah’s Southern California installed a 2MW solar array.
- Savings of over 40 million gallons of freshwater annually through advanced water treatment monitoring and controls of cooling towers.
Social Achievements
- Total community reinvestment amounted to $66.6 million in 2019.
- Team members volunteered more than 370,000 hours in 2019.
- Raised $603,564 during the 2019 Campaign for the Cause.
- Launched Caesars Cares, an assistance fund to support team members across the U.S. who suffer hardships related to COVID-19.
- Donated more than 450,000 pounds of food during the COVID-19 pandemic.
- Donated more than $400,000 to organizations in Nevada and other regions during the COVID-19 pandemic.
- Economic Equity Tour provided practical support for diverse members of our communities.
Governance Achievements
- Implemented measures to align the governance of the new Caesars Entertainment Inc. with regulatory requirements and corporate responsibility.
- Formed a new CSR Committee of the Board of Directors.
- Maintained comprehensive training programs for compliance professionals and team members.
Climate Goals & Targets
- Reduce absolute Scope 1 and 2 emissions by 100% by 2050
- Have 60% of suppliers by spend institute science-based GHG reduction targets by 2023
- Reduce absolute Scope 1 and 2 emissions by 35% by 2025
Environmental Challenges
- COVID-19 pandemic and its impact on operations and stakeholders.
- Merger of Caesars Entertainment Corporation and Eldorado Resorts, Inc., requiring revised governance structure and policies.
- Merging of cultures throughout the organization following the merger.
Mitigation Strategies
- Implemented robust health and safety protocols.
- Provided financial and other support for furloughed team members.
- Established a revised compliance structure framework.
- Synthesizing a plan for Anti-Money Laundering (AML) across the entire organization.
Supply Chain Management
Supplier Audits: 53% of suppliers by spend invited to submit climate data through CDP Supply Chain program (2019)
Responsible Procurement
- Inclusive procurement, seeking to source quality goods and services while strengthening local businesses and economies.
- Focus on MWDBEs (minority and women-owned or disadvantaged business enterprises).
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI Standards: Core option
Third-party Assurance: External expert verification for energy and GHG emissions data
UN Sustainable Development Goals
- Goal 3
- Goal 8
- Goal 11
Goals 3 (good health and well-being), 8 (decent work and economic growth), and 11 (sustainable cities and communities).
Reporting Period: 2020-2021
Environmental Metrics
ESG Focus Areas
- Responsible conduct
- Memorable guest experiences
- Responsible Gaming
- Positive economic contribution
- Supporting local communities
- Health and wellness
- Diversity and inclusion
- Great place to work
- Reducing energy consumption
- Science-based carbon goal reduction
- Reduce and recycle waste
- Water conservation
Environmental Achievements
- Reduced Scope 1 and 2 GHG emissions by 21% from 2019 to 2020
- Reduced water consumption by 33% from 2019 to 2020
- 45% of waste diverted from disposal in 2020
Social Achievements
- 100% of U.S. properties have local engagement programs
- Developed a revised Wellness Rewards program (to be implemented in 2021 or 2022)
- Raised minimum wage in 2020
Governance Achievements
- Established anti-corruption training for all employees and suppliers
- Board of Directors and senior executives view Corporate Social Responsibility as an integral element in the way the company does business
Climate Goals & Targets
- Reduce absolute Scope 1 and 2 emissions by 100% by 2050 from a 2011 base-year
- 60% of suppliers by spend will institute Science Based GHG reduction targets for their operations by 2023
- Reduce absolute Scope 1 and 2 emissions by 35% by 2025 from a 2011 base-year
Environmental Challenges
- COVID-19 pandemic materially impacted environmental performance in 2020
- Cost and availability of reliable electricity sources
- State RPS requirements
- Local and federal legislation
- Emissions requirements
- Reputational impacts of sustainability programs
Mitigation Strategies
- Periodic Climate Change Risk Assessment encompassing strategic, financial, legal, regulatory, reputational and operational risks and opportunities
- On-site audits and monthly energy and water data review to identify risks and opportunities at the property level
- CodeGreen strategy with targets and standard operating procedures related to food & beverage, Housekeeping and Responsible Meetings
- Capital allocation incorporated into facilities’ operating budgets for mitigation actions
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Supplier Code of Conduct
Climate-Related Risks & Opportunities
Physical Risks
- Flooding
- Hurricane damage
- Extreme weather events
Transition Risks
- Cost and availability of reliable electricity sources
- State RPS requirements
- Local and federal legislation
- Emissions requirements
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: GRI, SASB, TCFD
Certifications: Null
Third-party Assurance: External party verification to a limited level of assurance (2019 and 2020 environmental data)
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- Not disclosed
Reporting Period: 2021-2022
Environmental Metrics
ESG Focus Areas
- People
- Planet
- Play
Environmental Achievements
- 33.9% absolute reduction in Scope 1+2 emissions from 2011
- 13,000 LED lamps installed, yielding an annualized energy saving of more than 4.2 million kWh
- Atlantic City solar initiative is expected to avoid more than 8,000 metric tons of CO2 emissions annually
- 40% of total waste generated was diverted from landfills
Social Achievements
- 82% of Team Members confirm they are proud to work for Caesars Entertainment
- More than 1.3 million hours of training, averaging more than 26 hours per Team Member
- 43% racial/ethnic diversity in all leadership roles and 19% in senior leadership roles
- New education assistance program—All-In On Education—providing Team Members with significant tuition funding
- Total community reinvestment amounted to over $74.5 million
Governance Achievements
- 100% of Team Members required to complete annual training for our Code of Ethics and Business Conduct
- Published new pathway to achieve our 2050 GHG emissions target
- Completed a comprehensive ESG risk assessment
Climate Goals & Targets
- Reduce 100% of our 2011 emissions by 2050
- Reduce water consumption per square foot by 20% by 2035
- Divert from landfills 65% of waste generated at our properties by 2030
- Reduce absolute Scope 1 and 2 emissions by 35% by 2025
- 60% of suppliers by spend will institute Science Based GHG reduction targets for their operations by 2023
Environmental Challenges
- Climate Change
- Data Privacy & Security
- Ethics & Compliance
- Guest Health & Safety
- Health & Safety
- Human Rights
- Responsible Gaming
- Anti-Corruption
Mitigation Strategies
- Aggressive energy efficiency programs including property lighting and HVAC retrofits, building energy management systems improvements and green construction programs for all renovations and new properties.
- Increasing use of renewable electricity through PPAs and in-house solar energy generation.
- Emissions reductions to be considered through nature-based solutions to offset residual emissions.
- Dedicated cyber team that ensures complete embedding of core security processes in all our systems architecture
Supply Chain Management
Supplier Audits: 164 suppliers were invited to submit their climate data to the CDP Climate Change through the CDP Supply Chain program in 2021; 63% responded.
Responsible Procurement
- CDP Supply Chain program
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI, SASB, TCFD
Awards & Recognition
- Disability Equality Index® – Best Places to Work for Disability Inclusion – Top score of 100 in 2022
- Human Rights Campaign Corporate Equality Index 2022 – Best Places to Work for LGBTQ+ Equality
- Newsweek Most Responsible Company 2022
- Points of Light Honoree for The Civic 50 2022
- Caesars Rewards named “Customer Loyalty Program of the Year” at the Global Gaming Awards
- Named to the Women’s Business Enterprise National Council America’s Top Corporations for Women’s Business Enterprises
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- Employee Experience
- Health & Safety
- Diversity, Equity and Inclusion
- Economic Contribution
- Community Impacts
- Human Rights
- Climate Change
- Water Stewardship
- General and Food Waste
- Responsible Sourcing
- Guest Experience
- Guest Health and Safety
- Responsible Gaming
- Sustainable Tourism
- Ethics & Compliance
- Anticorruption
- Taxation
- Public Policy
- Data Privacy & Security
Environmental Achievements
- Reduced absolute Scope 1 and 2 emissions by 12% from 2021 to 2022 (market-based).
Social Achievements
- Increased percentage of direct U.S. workforce receiving a performance review to 47% in 2022.
- Invested $33.3 million in employee training in 2022.
Governance Achievements
- Established a Corporate Social Responsibility Committee (CSRC) of the Board to oversee climate-related issues and ESG performance.
Climate Goals & Targets
- Reduce absolute Scope 1 and 2 emissions by 100% by 2050 from a 2011 base-year.
- Not disclosed
- Reduce absolute Scope 1 and 2 emissions by 35% by 2025 from a 2011 base-year.
Environmental Challenges
- Cost and availability of reliable electricity sources
- State RPS requirements
- Local and federal legislation
- Emission requirements
- Reputational impact of sustainability programs
Mitigation Strategies
- Periodic Climate Change Risk Assessment
- Onsite property audits
- Capital allocation incorporated into facilities’ operating budgets for mitigation
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Not disclosed
Climate-Related Risks & Opportunities
Physical Risks
- Flooding
- Hurricane damage
- Extreme weather events
Transition Risks
- Cost and availability of reliable electricity sources
- State RPS requirements
- Local and federal legislation
- Emission requirements
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: GRI Standards, SASB Standards, TCFD Framework
Certifications: Null
Third-party Assurance: External expert verification for energy and GHG emissions data.
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- Not disclosed
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Team Member Experience
- Health, Safety and Wellness
- Diversity, Equity and Inclusion
- Economic Contribution
- Community Impact
- Human Rights
- Responsible Sourcing
- Climate and Environmental Management
- Water Stewardship
- General and Food Waste
- Guest Health and Safety
- Guest Experience
- Responsible Gaming
- Sustainable Tourism
- Ethics & Compliance
- Anti-Corruption
- Corporate Tax Strategy
- Public Policy
- Data Privacy & Security
- Code of Ethics and Business Conduct
- Political contributions
Environmental Achievements
- Updated Scope 1 & 2 GHG emission reduction goals to align with a 1.5-degree Celsius limit to global warming, measured against a 2019 base-year.
- Reaffirmed publicly stated goal to become carbon neutral by 2050 with an interim absolute GHG emission reduction goal of 46.2% by 2030 measured against a 2019 base year.
- Updated Scope 3 target is to reduce all material emissions by 37.5% by 2035 from a 2022 base year.
Social Achievements
- Improved employee training programs resulting in an average of 779 training hours per employee in 2023.
- Increased percentage of direct U.S. workforce receiving a performance review to 50% in 2023.
- Initiatives to decrease freshwater withdrawal through water-efficient technologies, employee education, and guest communications.
Governance Achievements
- All properties conform to Responsible Gaming standards and criteria.
- No confirmed incidents of corruption.
Climate Goals & Targets
- Achieve carbon neutrality by 2050.
- Reduce Scope 3 material emissions by 37.5% by 2035 from a 2022 baseline.
- Reduce absolute Scope 1 and 2 emissions by 46.2% by 2030 against a 2019 base year.
Environmental Challenges
- Transition risks from carbon legislation, access to and the cost of capital and physical risks due to changing weather patterns.
- Difficulty in accurately determining water consumption due to limitations in measuring water discharge.
Mitigation Strategies
- Allocated resources to mitigate, prepare and respond to the identified risks of flooding, hurricane damage and other extreme weather events at high-risk sites.
- Ongoing study to evaluate evaporative cooling loss and refine water consumption estimates.
Supply Chain Management
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events
- Flooding
Transition Risks
- Carbon legislation
- Access to and cost of capital
Reporting Standards
Frameworks Used: GRI Standards, SASB Standards (Casinos & Gaming Industry Standard and Hotels & Lodging Industry Standard), TCFD framework
Third-party Assurance: Internal verification; energy and GHG emissions data verified by an external expert.