TATA CONSUMER PRODUCTS LIMITED
Climate Impact & Sustainability Data (2020-2021, 2020-21, 2021-06 to 2021-09, 2021-07 to 2021-09, 2021-22, 2022-2023, 2023-04 to 2024-03, 2023-2024)
Reporting Period: 2020-2021
Environmental Metrics
ESG Focus Areas
- Climate Change
- Water Management
- Sustainable Sourcing
- Waste Management
- Community Development
- Education and skills
- Healthcare
- Women empowerment
- Affirmative Action
Environmental Achievements
- Project Jalodari: Water management program aimed at creating sustainable water sources and raising awareness on water and sanitation.
Social Achievements
- Livelihood and skill development programs for differently-abled youth through collaborations with NGOs like Srishti Trust and Unnati.
- Affordable healthcare provided through the Referral Hospital and Research Centre (RHRC) in Assam, with the lowest infant mortality rate in the industry.
- Women empowerment initiatives through the UNICEF-ETP Improving Lives program, exceeding initial targets in child protection, education, health, nutrition, and water & sanitation.
- Support for cancer-affected children through St. Jude’s India Child Care Centres.
Governance Achievements
- Established a robust CSR governance structure headed by a CSR Committee, complying with Section 135 of the Companies Act, 2013.
Climate Goals & Targets
Supply Chain Management
Climate-Related Risks & Opportunities
Reporting Period: 2020-21
Environmental Metrics
ESG Focus Areas
- Ethics, Transparency and Accountability
- Safe and Sustainable Goods and Services
- Employee Well-being
- Stakeholder Engagement
- Human Rights
- Environmental Protection
- Responsible Policy Influence
- Inclusive Growth
- Responsible Customer Engagement
Environmental Achievements
- Tea Packeting Centers in India reduced energy consumption (Kwh/kg) by 11.41% in FY 2020-21 compared to FY 2019-20
- Tea Packeting Centers generated 9.94 lakh Kwh of solar energy in FY 2020-21 (11.16% higher than FY 2019-20)
- All beverage factories worldwide are now zero waste to landfill
- 53% of all Tata Salt packaging was recyclable in FY 2020-21
Social Achievements
- Launched Tata Salt Plus, a double-fortified salt addressing iron deficiency
- Offered high-protein pulses and spices through Tata Sampann
- Supported tea tribes in Assam through the trustea program
- Supported persons with disabilities through Srishti Trust and Coorg Foundation
Governance Achievements
- 15 out of 16 stakeholder complaints were resolved in FY 2020-21
- CSR Committee of the Board meets at least twice annually to review sustainability and CSR performance
Climate Goals & Targets
- Not disclosed
- Not disclosed
- Not disclosed
Environmental Challenges
- Not disclosed
Mitigation Strategies
- Not disclosed
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- truste program for sustainable tea sourcing; Vendor selection process ensures social, ethical, and environmental performance factors
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: GRI
Certifications: Null
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Tata Salt Plus
- Tata Sampann pulses and spices
- Tetley Green Tea
Awards & Recognition
- Not disclosed
Reporting Period: 2021-06 to 2021-09
Environmental Metrics
ESG Focus Areas
- Sustainability
- Women Empowerment
- Circular Economy
- Nutrition
Environmental Achievements
- Partnered with Tata Trusts for Menstrual Hygiene Management (MHM) program in Jharkhand.
- Signed up as a founding member of India Plastic Pact to transform the plastics system into a circular economy.
- Signed an MOU with Indian Institute of Millets Research (IIMR) to strengthen R&D efforts in millets.
- Theni plant won the Greentech Energy Conservation Award -2021
Social Achievements
- Partnered with Tata Trusts for Menstrual Hygiene Management (MHM) program in Jharkhand.
- Tata Starbucks awarded India’s Best Workplace for Women 2021
- Celebrating 20 years of Breast Cancer Support in Canada.
Governance Achievements
- Rated “A” by MSCI ESG ratings
- Sustainalytics upgraded TCPL’s ESG risk rating from Severe to Medium
- TPCL is amongst the top scoring FMCG companies in CRISIL India’s ESG Report
Climate Goals & Targets
Environmental Challenges
- Tea cost inflation
- Inflationary trends in packaging, freight & fuel in India
- Disruption in global supply chains and consequent inflation
- Lower sales of tea and pepper in Tata Coffee Plantations
Mitigation Strategies
- Driving efficiencies in working capital
- Cost optimization, productivity focus and revenue management
- Streamlining operations and simplification of the International business
- Focusing on operating efficiencies to mitigate cost pressures from freight, power and fuel costs
Supply Chain Management
Climate-Related Risks & Opportunities
Sustainable Products & Innovation
- Tata Soulfull – Millet Muesli
- Tetley-UK – Reusable tins containing biodegradable tea bags
- Tata Coffee Sonnets – New season coffees from 12 estates
Awards & Recognition
- Rated “A” by MSCI ESG ratings
- Sustainalytics upgraded TCPL’s ESG risk rating from Severe to Medium
- TPCL is amongst the top scoring FMCG companies in CRISIL India’s ESG Report
- Theni plant won the Greentech Energy Conservation Award -2021
Reporting Period: 2021-07 to 2021-09
Environmental Metrics
ESG Focus Areas
- Sustainable Packaging
- Menstrual Hygiene
- Circular Economy
Environmental Achievements
- Signed up as a founding member of the India Plastics Pact to transform the plastics system into a circular economy.
- Tetley in the UK is taking part in a 10-store trial with Tesco and Loop, offering tea bags in reusable tin cannisters.
Social Achievements
- Partnered with Tata Trusts to scale its menstrual hygiene programme in Jharkhand.
- Strong growth in NourishCo (121% revenue growth).
Governance Achievements
- Tata Consumer Products is amongst the top scoring FMCG companies in CRISIL India’s ESG Report.
- Rated ‘A’ by MSCI ESG ratings and Sustainalytics upgraded the Company’s risk rating.
Climate Goals & Targets
Environmental Challenges
- Inflationary trends in packaging and freight costs.
Mitigation Strategies
- Further strengthening operating efficiencies and driving net revenue management.
Supply Chain Management
Climate-Related Risks & Opportunities
Awards & Recognition
- Best Growth Performance –F&B at India’s top 500 Companies 2021
Reporting Period: 2021-22
Environmental Metrics
ESG Focus Areas
- Ethics, Transparency and Accountability
- Sustainable Product Lifecycle
- Employee Well-being
- Stakeholder Engagement
- Human Rights
- Environmental Protection
- Responsible Policy Influence
- Inclusive Growth
- Responsible Customer Engagement
Environmental Achievements
- All beverage factories worldwide are now zero waste to landfill.
- 24% renewable energy in its energy mix for India operations.
- 47% increase in renewable energy from last year in tea packeting units.
- 80% of Tata Salt packaging (in major SKUs) was recyclable in FY 2021-22.
Social Achievements
- Launched Global Women’s Inclusion Network (WIN).
- Support for tea tribes in Assam through the trustea program.
- Support for persons with disabilities through Srishti Trust and Coorg Foundation.
- UNICEF-Ethical Tea Partnership Program promoting multi-sectoral development of adolescent girls and women in Assam tea estates.
Governance Achievements
- Corporate Social Responsibility & Sustainability Committee meets at least twice a year.
- Board reviews sustainability and ESG performance at least four times a year.
- Implementation of Extended Producer Responsibility (EPR) Plan for 100% plastic packaging waste.
Climate Goals & Targets
Environmental Challenges
- High salt consumption in India exceeding WHO recommendations.
- Need to improve sustainable sourcing across the value chain.
- Addressing stakeholder complaints and ensuring timely resolution.
Mitigation Strategies
- Launched Tata Salt Lite and Tata Salt Super Lite (low-sodium options).
- Trustea program for sustainable tea sourcing (59% of tea purchased in India is trustea certified).
- Established grievance redressal mechanisms to address stakeholder concerns.
Supply Chain Management
Responsible Procurement
- Trustea program
- Sustainable sourcing norms for packaging vendors
- Adherence to human rights requirements from logistics partners
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI
Sustainable Products & Innovation
- Tata Salt Lite/Super Lite
- Tata Sampann Dals
- Tata Tea Teavada
Reporting Period: 2022-2023
Environmental Metrics
ESG Focus Areas
- Climate Change
- Water Management
- Sustainable Sourcing
- Waste Management
- Community Development
- Education and skills
- Healthcare
- Women empowerment
Environmental Achievements
- Project Jalodari (Assam & Himachal Pradesh): Focused on creating sustainable water sources, raising awareness, and building capacities around water and sanitation issues. Included Menstrual Hygiene Management (MHM) initiatives.
- TCSRD Mithapur: Initiatives in water conservation (96 farm ponds constructed).
Social Achievements
- Affordable healthcare provided through RHRC Chubwa and St. Jude's India Childcare Centre.
- Empowerment of differently-abled individuals through Srishti Charitable Trust and Swastha Center for Special Education & Rehabilitation.
- Rural development initiatives through TCSRD at Mithapur (agriculture, livestock, health, nutrition, education, skill development).
- Skilling of underprivileged youth through Tata Strive.
- Scholarships to underprivileged youth through FAEA.
Governance Achievements
- Established a CSR & Sustainability Committee to oversee CSR programs and expenditure. The committee reports to the Board of Directors.
Climate Goals & Targets
Supply Chain Management
Climate-Related Risks & Opportunities
UN Sustainable Development Goals
- Various SDGs are mentioned but not explicitly listed.
The CSR projects contribute to the Sustainable Development Goals (SDGs).
Reporting Period: 2023-04 to 2024-03
Environmental Metrics
ESG Focus Areas
- Better Sourcing
- Better Planet
- Better Communities
- Better Nutrition
Environmental Achievements
- All beverages’ factories worldwide have achieved zero waste to landfill
- 302 million liters of water recharged
- 85% recyclable laminations used in salt packaging
- 100% compliance to EPR commitments in India
- 12% decrease in intensity in scope 1 and 2 emissions till FY 2023-24 from baseline year FY 2020-21
- 44% of our energy needs are met by renewable energy sources
Social Achievements
- Positively impacted 1.39 million lives through CSR endeavors
- 34% gender diversity achieved in India
- 25% of open positions filled by internal candidates
- 72 overall employee engagement score
- Named one of ‘India’s Best Workplaces for Women’ by the Great Place to Work Institute
Governance Achievements
- 100% compliance to regulatory requirements
- Introduced several new policies, including the ‘For Better’ Nutrition Policy, the Energy Conservation Policy, Environment Policy, Marketing and Communication Policy, and Green Procurement Policy
Climate Goals & Targets
- Achieve Net Zero by 2040 across all geographies
- 100% of packaging material to be recyclable, compostable, or reusable across all geographies by 2030
- Reach 250 million households in India by 2030
- 100% Sustainable products by volume by 2040
- 100% Critical supplier assessments across all geographies by 2030
- 100% Sustainably sourced critical raw materials by 2040
- Achieve water neutrality across all operations by 2030
- 2 million community beneficiaries by 2030
- 50% diverse workforce across all geographies by 2030
- Achieve carbon neutrality for Scope 1 and Scope 2 emissions globally by FY 2025-26
- Source 35 percent of power needs from renewable sources by FY 2025-26
- Achieve zero-waste-to-landfill across all global operations by FY 2025-26
- Ensure that 70% of packaging materials are recyclable, compostable, or reusable by FY 2025-26
- Increase women’s participation in global workforce to above 35% by FY 2025-26
- Positively impact 1.75 million lives through community initiatives by FY 2025-26
Environmental Challenges
- Shifting consumer preferences
- Sustainability challenges
- People-related issues
- Commodity sourcing volatility
- Limited distribution expansion
- Compliance with regulations
- Cybersecurity threats
- Macroeconomic and geopolitical uncertainties
- Maintaining brand equity
- Integration of acquired businesses
- Attracting and retaining talent
Mitigation Strategies
- Comprehensive mitigation plans and associated target KPIs
- Strategic inventory management
- Strategic partnerships with key producers
- Expanded vendor network and diversified sourcing geographies
- Next-generation Distributor Management System (DMS)
- Stringent code of conduct policy
- Global Data Privacy plan
- Regular food safety audits
- Cloud Scale Zero Trust Network architecture
- Awareness sessions and simulated phishing campaigns
- Continuous evaluation of market volatility and long-term scenarios
- Active engagement with governments and regulators
- Analysis of consumer trends and adaptation to market dynamics
- Maximising media investments to elevate brand equity
- Social listening systems to track brand sentiment
- Business Integration team for acquired businesses
- Initiatives to foster a progressive culture and engaged workforce
- Succession planning model
Supply Chain Management
Supplier Audits: 100% critical supplier assessments by 2030
Responsible Procurement
- Supplier Code of Conduct
- Sustainable Supplier Policy
- Green Procurement Policy
- ESG parameters incorporated into supplier assessment process
- ISO and BRC certifications for strategic suppliers
Climate-Related Risks & Opportunities
Physical Risks
- Water scarcity
- Extreme weather events
Transition Risks
- Regulatory changes
- Market shifts
Opportunities
- Development of energy-efficient products
- Renewable energy investments
Reporting Standards
Frameworks Used: International Integrated Reporting (IR) framework, GRI, TCFD, CDSB
Certifications: ISO 45001, ISO 50001, SA8000, Rainforest Alliance, trustea
Third-party Assurance: British Standards Institution (BSI)
UN Sustainable Development Goals
- Goal 2: Zero Hunger
- Goal 3: Good Health and Well-being
- Goal 6: Clean Water and Sanitation
- Goal 7: Affordable and Clean Energy
- Goal 8: Decent Work and Economic Growth
- Goal 12: Responsible Consumption and Production
- Goal 13: Climate Action
- Goal 15: Life on Land
Initiatives related to nutrition, sustainable sourcing, water management, renewable energy, community development, and waste management contribute to these goals.
Sustainable Products & Innovation
- Plant-based tea bags
- Recyclable packaging
- Millet-based products
Awards & Recognition
- Three Silver Sharks 2023
- Indian Digital Marketing Awards (IDMA) 2023
- E4M Indian Marketing Awards 2023
- Effie India Awards 2023
- National Awards for Manufacturing Competitiveness
- Apex India Safety Awards 2023
- India Logistics and Supply Chain Awards
- CII Food Safety Awards
- BW Businessworld Annual ranking of India’s Most sustainable Companies
- National Energy Awards
- India Green Manufacturing Challenge 2023
- FICCI Sustainable Agriculture Awards
- Ernesto Illy International Coffee Award 2023
- Nielsen BASES Breakthrough Innovation Winner
- Tata Innovation Edge Best Practices Award
- SIES School of Packaging awards
Reporting Period: 2023-2024
Environmental Metrics
ESG Focus Areas
- Climate Change
- Water Management
- Sustainable Sourcing
- Waste Management
- Community Development
- Healthcare
- Education and Skills
- Women Empowerment
Environmental Achievements
- Project Jalodari (Assam & Himachal Pradesh): Improved water sustainability and sanitation; promoted menstrual hygiene management; increased water level and greenery through engineering measures and plantation.
- TCSRD, Mithapur: Improved water retention in wells; increased crop productivity through rainwater harvesting and micro-irrigation systems; better cattle health through deworming.
Social Achievements
- RHRC (Referral Hospital & Research Centre), Chubwa: Provided affordable medical facilities to 75683 patients, including e-healthcare services; served economically disadvantaged communities.
- St. Jude’s India Childcare Centre: Provided affordable healthcare services to 140 children undergoing cancer treatment; offered accommodation and support to families.
- Srishti Charitable Trust, Munnar: Provided holistic education and vocational training to differently-abled children and young adults; improved community acceptance of individuals with disabilities.
- Swastha Center for Special Education & Rehabilitation: Provided special education, vocational rehabilitation, and community-based rehabilitation programs; improved the lives of children with mental and physical disabilities.
- Supporting millet farmers by SVYM: Promoted sustainable agricultural practices among tribal communities; improved nutrition and health; enhanced the quality of lives of about 400+ farmers, 1000+ tribal community members, and about 2.5 lakh dependent individuals.
- Skilling of underprivileged youth by Tata Strive: Equipped underprivileged youth with relevant skills for jobs or self-employment; covered 130 youth with skill-based training.
- Scholarships to underprivileged youth (FAEA): Empowered socially and economically disadvantaged students through access to higher education.
- Maa ki Roti: Addressed malnutrition and supported livelihoods for women; provided subsidized meals and skills training.
- Suposhit Tirupathi: Addressed poor nutritional status among women and children; aimed to reduce undernutrition by 10%.
Governance Achievements
- Established a robust governance structure to oversee the implementation of CSR projects, in compliance with Section 135 of the Companies Act, 2013.
Climate Goals & Targets
- Not disclosed
- Not disclosed
- Not disclosed
Environmental Challenges
- Not disclosed
Mitigation Strategies
- Not disclosed
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Not disclosed
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: Null
Certifications: SA8000 (RHRC Chubwa)
Third-party Assurance: Soulace Consulting Private Limited (for FY 2022-23 impact assessment)
UN Sustainable Development Goals
- Not disclosed
The CSR projects are directly linked to the 17 Sustainable Development Goals (SDGs).
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- Not disclosed