China Airlines
Climate Impact & Sustainability Data (2018, 2020, 2021, 2022, 2023, 2024-01 to 2024-03)
Reporting Period: 2018
Environmental Metrics
ESG Focus Areas
- Flight Safety
- Environmental Sustainability
- Human Resources
- Cooperation
- Social Responsibility
- Governance
Environmental Achievements
- Reduced carbon emissions by 144,000 tons of CO2e
- Reduced electricity consumption and carbon emissions in Taiwan offices for 9 consecutive years
- Crew Training Building awarded Diamond-Level Green Building Label
- First Taiwanese airline to organize a seminar on sustainable aviation fuels
- First Taiwanese airline to sign the Task Force on Climate-related Financial Disclosures (TCFD)
- Initiated ECO Travel, a voluntary carbon offset program
Social Achievements
- Invested TWD 35,904,946 in charity activities
- Won Taiwan Corporate Sustainability Awards (TCSA) - Social Inclusion Award
- Love All Around team visited 12 cities/counties in Taiwan, helping over 2,700 students
- Sponsored textbook programs for 90 schools, helping approximately 40,000 students
Governance Achievements
- Ranked in the top 5% of TWSE/TPEx listed companies in Corporate Governance Evaluation
- Three female directors recruited to enhance board diversity
- Only Taiwanese airline in IATA’s Nominating Committee
- Passed IATA Operational Safety Audit (IOSA) for the eighth consecutive time
Climate Goals & Targets
- Disclosing sustainable development of airline transport affiliates
- Supporting global sustainability initiatives to expand the industry influence
- Creating a corporate culture of personal information security, encouraging employees to propose for innovation or improvement, improving customer trust, and maximizing privacy protection
- Increasing the freight customer satisfaction rate to 90%
- Improving annual aviation fuel efficiency by 1.5% (flight operations)
- Reducing carbon emissions by 38% compared with 2009 (ground operations)
- Improving the quality of education in underdeveloped areas/developing countries
- Promoting economic growth and employment assistance in underdeveloped areas/developing countries
- Enhancing the benefits of sponsorships regarding improving society
- Regularly reporting the progress of CSR tasks to the Corporate Sustainability Committee and holding at least two CSR training sessions for affiliates
- Assisting industry partners in building up capacity for sustainable development
- Including all CAL employees in training on personal information management
- Increasing the freight customer satisfaction rate to 89%
- Improving annual aviation fuel efficiency by 1.5% and maintaining carbon-neutral growth from 2020 (flight operations)
- Reducing carbon emissions by 42.34% compared with 2009 (ground operations)
- Developing opportunities for students to receive international education
- Achieving 100% of sustainability tasks for the year and establishing the employee awareness improvement plan
- Enforcing the operating mechanism for SDGs
- Implementing the personal information management system and obtaining certification of BS10012 personal information management system
- Increasing the freight customer satisfaction rate to 88%
- Improving annual aviation fuel efficiency by 1.5% and maintaining carbon-neutral growth from 2020 (flight operations)
- Reducing carbon emissions by 40.43% compared with 2009 (ground operations)
- Increasing the proportion of educational sponsorships
Environmental Challenges
- Increasing tension of the China-US trade war
- Volatility in global financial markets
- Rises in global oil prices
- Climate anomalies
- Reduced revenue due to market competition
- Clouded cross-strait relations
- Limited capacity of Taiwan Taoyuan International Airport
- Increasing awareness of labor rights
- Global trade tensions caused by protectionism
- Fluctuations in oil prices
- Intense competition and emerging airlines
- Congested airport capacity
Mitigation Strategies
- Strengthened operation of 4 pillars (passenger transport, freight transport, maintenance, and e-commerce)
- Optimized passenger/cargo service network
- Developed customer base with group resources
- Implemented sustainable development strategies covering safety, governance, fleet and network, product and service, group business, and brand awareness
- Incorporated sustainability into corporate culture and value
- Implemented risk management mechanisms
- Adjusted Sustainability Strategy by reviewing the business environment of the aviation industry, stakeholder engagement and materiality analysis
Supply Chain Management
Supplier Audits: Sustainability audits performed on 42 suppliers (62.5% response rate)
Responsible Procurement
- Supplier Code of Conduct
- Sustainability Assessment Questionnaire (SAQ)
- Annual supplier conference
- Green procurement practices
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather (typhoons, heavy rainfall, snowstorms)
- Rise in average temperature
- Uneven rainfall intensity
Transition Risks
- International regulations pertaining to environmental protection and carbon management (CORSIA, EU ETS)
- Energy transformation
- Corporate reputation and low-carbon image
Opportunities
- Improve fuel efficiency and reduce costs of energy purchase, offsets, and compliance
- Gain extra earnings derived from the sale of carbon rights
- Increase energy efficiency and reduce energy expenditure
- Introduce new fleets and facilities to enhance brand competitiveness and revenue
- Use alternative fuels to enhance brand efficiency and revenue
- Facilitate communication with stakeholders about CAL's concept and practice of environmental protection to pursue recognition and support and improve corporate reputation and brand value
Reporting Standards
Frameworks Used: GRI Standards Core Option, UN Global Compact
Certifications: ISO 9001, ISO 14001, ISO 50001, ISO 14064-1, ISO 27001
Third-party Assurance: KPMG Taiwan
UN Sustainable Development Goals
- Goal 4 (Quality Education)
- Goal 7 (Affordable and Clean Energy)
- Goal 8 (Decent Work and Economic Growth)
- Goal 9 (Industry, Innovation and Infrastructure)
- Goal 12 (Responsible Consumption and Production)
- Goal 13 (Climate Action)
Initiatives aligned with SDGs through the SDG Compass and related sustainability reports of ICAO, ATAG, and the international transportation industry.
Sustainable Products & Innovation
- Eco-friendly in-flight supplies
- Use of sustainable aviation fuels
Awards & Recognition
- Taiwan Corporate Sustainability Awards (TCSA) - Climate Leadership Award (5 times), Social Inclusion Award
- Dow Jones Sustainability Index (DJSI) Emerging Markets (3 times)
- FTSE4Good Emerging Index (3 times)
- FTSE4Good TIP Taiwan ESG Index
- CDP A-/Leadership (2 times)
- Reader's Digest Trusted Brand
- APEX Awards for Publication Excellence
- Onboard Hospitality Award
- Golden Wingspan Award
Reporting Period: 2020
Environmental Metrics
ESG Focus Areas
- Environment
- Social
- Economic/Governance
Environmental Achievements
- Reduced carbon emissions from ground operations by 39% compared to 2009
- Mandarin Airlines received Taiwan EPA's "carbon label" and "carbon reduction label" with over 30% carbon reduction
- Reduced water consumption by 13.46% from 2019
Social Achievements
- Invested TWD 7,162,191 in charity activities
- 99.43% of employees participating in labor unions
- Helped transport over 1,200 expats back to Taiwan and transported 2,278 cases of medical supplies
Governance Achievements
- Successfully passed the IATA Operational Safety Audit (IOSA) for the ninth time
- Selected for the DJSI Emerging Markets Index for the fifth consecutive year
- Received the highest scores in supply chain management criteria of DJSI for three consecutive years
Climate Goals & Targets
- Improve annual aviation fuel efficiency by 1.5%
- Reduce carbon emissions from ground operations by 50% compared to 2009
- Maintain SAQ score at 89 points
- Improve annual aviation fuel efficiency by 1.5%
- Reduce carbon emissions from ground operations by 50% compared to 2009
- Maintain SAQ score at 87 points
- Improve annual aviation fuel efficiency by 1.5%
- Reduce carbon emissions from ground operations by 44% compared to 2009
- Maintain SAQ score at 86 points
Environmental Challenges
- COVID-19 pandemic severely impacted passenger transport (78% drop)
- Supply chain disruptions due to the pandemic
- Uncertainty in the global airline industry
Mitigation Strategies
- Increased cargo transport (79% increase)
- Applied for government relief programs
- Adjusted flight schedules and capacity allocation
- Optimized fleet size
Supply Chain Management
Supplier Audits: 30% of critical tier-1 suppliers audited in 2020
Responsible Procurement
- Sustainable Supply Chain Management Policy Statement
- Supplier Code of Conduct
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events
- Rising sea levels
- Shortage of water resources
Transition Risks
- Stricter carbon emissions regulations
- Increased demand for sustainable aviation fuel
- Carbon pricing
Opportunities
- Increased fuel efficiency
- Development of sustainable aviation fuel
- Investment in renewable energy
Reporting Standards
Frameworks Used: GRI Standards Core Option, SASB, UN Global Compact, IIRC
Certifications: ISO 9001, ISO 27001, ISO 45001, ISO 14001, ISO 50001, ISO 14064-1
Third-party Assurance: KPMG Taiwan
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- CAL Foldable Platinum Silicone Cups
- Xpore travel fashion shield hoody
Awards & Recognition
- Global Corporate Sustainability Awards (GCSA) Reporting Award
- Taiwan Corporate Sustainability Awards (TCSA)
- Dow Jones Sustainability Indices (DJSI) Emerging Markets Index
- S&P Global Sustainability Yearbook (Silver Class)
- Reader's Digest Trusted Brand (Tigerair Taiwan)
Reporting Period: 2021
Environmental Metrics
ESG Focus Areas
- Environmental
- Social
- Governance
Environmental Achievements
- Exceeded carbon reduction targets and passed the highest greenhouse gas verification standards in 2021.
- First airline in Taiwan and second globally to be double certified in the environmental management system (ISO 14001) and energy system management (ISO 50001).
Social Achievements
- Delivered over 75 million COVID-19 vaccines weighing over 350 tons to Southeast Asia and Oceania.
- Maintained economic momentum by delivering necessary goods during the pandemic.
Governance Achievements
- Ranked Silver Class in aviation in the S&P Global Sustainability Yearbook in 2021.
- Included in the Dow Jones Sustainability Indices (DJSI) components for six consecutive years.
- Selected as a component in the Dow Jones Sustainability Emerging Markets Index (DJSI) for six consecutive years.
- Listed as an FTSE4Good Emerging Index component for six consecutive years.
- Received the Taiwan Corporate Sustainability Award (TCSA) for eight consecutive years and the Global Corporate Sustainability Award (GCSA) for three consecutive years.
Climate Goals & Targets
- Achieve net-zero emissions by 2050.
- Improve annual aviation fuel efficiency by 1.5% and achieve carbon-neutral growth (CORSIA CNG2020).
- Achieve 44% reduction in ground carbon emissions by 2025.
- Achieve 50% reduction in ground carbon emissions by 2030.
- Increase aviation fuel efficiency by 1.5% annually.
- Achieve carbon-neutral growth (CORSIA CNG2020).
Environmental Challenges
- Declining demands for air travel due to the pandemic.
- Emerging COVID variants stalling business recovery.
- Strict border restriction policies.
- Global port congestion and container shortages.
- Rising inflationary pressures.
- Geopolitical tensions.
Mitigation Strategies
- Integrated passenger and cargo capacity by increasing cargo capacity and prioritizing deployment in niche routes.
- Optimized fleet structure by introducing new aircraft.
- Adjusted flight planning according to border control regulations.
- Improved revenue management and charter flight business.
- Deepened collaborations with inter-airline express delivery companies.
- Improved cargo capacity and service quality.
- Implemented flexible sales strategies.
- Developed contactless services.
- Continued to promote cold chain cargo.
Supply Chain Management
Supplier Audits: 28 key suppliers audited in the past 3 years
Responsible Procurement
- Supplier Code of Conduct
- Environmental sustainability clauses in contracts
- Open tendering process
Climate-Related Risks & Opportunities
Physical Risks
- Poor weather conditions
Transition Risks
- Higher oil prices
- Carbon emissions regulations
Opportunities
- Sustainable aviation fuel
- Energy efficiency improvements
- New low-carbon aircraft
Reporting Standards
Frameworks Used: GRI Standards - Core option, UN Global Compact, TCFD, SASB
Certifications: ISO 14001, ISO 50001, CEIV Pharma, ISO 45001
Third-party Assurance: KPMG
Sustainable Products & Innovation
- New A321neo aircraft with fuel-efficient engines
- Wireless in-flight entertainment system
Awards & Recognition
- S&P Global Sustainability Yearbook 2021 (Silver Class)
- Dow Jones Sustainability Indices (DJSI) components for six consecutive years
- Dow Jones Sustainability Emerging Markets Index (DJSI) for six consecutive years
- FTSE4Good Emerging Index component for six consecutive years
- Taiwan Corporate Sustainability Award (TCSA) for eight consecutive years
- Global Corporate Sustainability Award (GCSA) for three consecutive years
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- Climate Change
- Diversity & Inclusion
- Governance
- Supply Chain Sustainability
- Flight Safety
- Customer Satisfaction
Environmental Achievements
- Reduced carbon emissions by 7.8% compared to 2021
- Achieved a 43% reduction in carbon emissions from ground operations compared to 2009
- Reduced water consumption from ground operations by 33% compared to 2018
- Reduced paper consumption by 43% compared to 2018
- Reduced total in-flight waste by 68.09% compared to 2018
- Reduced use of disposable plastics for in-flight services by 30%
- Increased industrial waste recycling ratio to 70%
- Used 10% SAF for delivery flights of new aircraft
- Launched the first "Net Zero Carbon Flights" in Taiwan
Social Achievements
- Invested TWD 39,401,046 in charity activities in 2022
- Donated TWD 10 million to aid Ukrainian refugees
- Transported 70,000 medical supplies to Palau
- 98.41% of employees participating in corporate union
- Improved employee engagement survey score to 7.8 (out of 10)
Governance Achievements
- Ranked first among global airlines in the Dow Jones Sustainability Indices (DJSI) for environmental and social performance
- Received the highest possible score for environmental reporting, social reporting, human capital development, corporate citizenship and charity, passenger safety, sustainable marketing, and brand awareness in DJSI
- Became the first and only signatory of the Task Force on Climate-Related Financial Disclosures (TCFD) in the domestic aviation industry
- Consecutively selected as a constituent stock of the FTSE4Good Index Series and Taiwan ESG Index
- Passed ISO 27001 Information Security Management System recertification
- Obtained Payment Card Industry Data Security Standard (PCI DSS) compliance certification
Climate Goals & Targets
- Achieve net zero emissions by 2050
- Reduce carbon emissions in ground operations by 50% compared to 2009
- Use 2% SAF by 2025; 5% by 2030; 40% by 2040; 65% by 2050
- Improve annual aviation fuel efficiency by 1.5% and achieve carbon-neutral growth
- Reduce carbon emissions in ground operations by 44% compared to 2009
- Increase renewable energy installed capacity to 10% of contracted power capacity
- Formulate a sustainable aviation fuel strategy for Taiwan
- Reduce water consumption in ground operations by 7% compared to 2018
- Reduce general waste (non-recyclable) by 7% compared with 2018
- Increase industrial waste recycling ratio to 45%
- Reduce paper consumption by 30% compared to 2018
- Reduce total in-flight waste by 50% compared to 2018
- Reduce use of disposable plastics for in-flight services by 90%
- Reduce average food waste produced per person by 10% from 2020 levels
- Improve annual aviation fuel efficiency by 1.5%
- Reduce ground water consumption by 5% compared to 2018
- Reduce general waste (non-recyclable) by 5% compared to 2018
- Increase industrial waste recycling ratio to 43%
- Reduce paper consumption by 14% compared to 2018
- Reduce total in-flight waste by 25% compared to 2018
- Reduce use of disposable plastics for in-flight services by 50%
- Reduce average food waste produced per person by 5% from 2020 levels
Environmental Challenges
- Supply chain disruptions due to extreme weather events and geopolitical tensions
- Rising oil prices and wages increasing operating costs
- Manpower shortages in airports due to the pandemic
- Increased customer expectations for cabin cleanliness and service
- Impact of climate change on flight operations (extreme weather, airspace restrictions)
Mitigation Strategies
- Flexible business strategy focusing on cargo during the pandemic
- Fleet renewal with fuel-efficient aircraft (A321neo, 787-9)
- Route optimization to target business opportunities
- Implementation of robust safety management systems
- Continuous improvement of customer service mechanisms
- Strengthening supply chain sustainability management
- Investing in renewable energy and sustainable aviation fuel
Supply Chain Management
Supplier Audits: 75% of critical tier-1 suppliers audited in 2022
Responsible Procurement
- Supplier Code of Conduct
- Sustainability Assessment Questionnaire (SAQ)
- Annual supplier conferences
- ESG training for procurement staff
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events
- Sea level rise
- Flooding
- Drought
Transition Risks
- Increased carbon pricing
- Stringent emissions regulations
- Shifting consumer preferences towards sustainable travel
Opportunities
- Development of energy-efficient products and services
- Investment in renewable energy
- Growth in sustainable aviation fuel market
- ESG investment opportunities
Reporting Standards
Frameworks Used: GRI Standards Core Option, SASB Standards, TCFD, UN Global Compact
Certifications: ISO 9001, ISO 27001, ISO 27701, ISO 14001, ISO 50001, ISO 14064-1, ISO 45001, IATA CEIV Pharma
Third-party Assurance: KPMG Taiwan
UN Sustainable Development Goals
- SDG 6
- SDG 7
- SDG 12
- SDG 13
- SDG 14
- SDG 15
Various initiatives contribute to these goals through environmental protection, resource management, responsible consumption and production, climate action, and biodiversity conservation
Sustainable Products & Innovation
- Eco-friendly in-flight supplies
- Sustainable aviation fuel
Awards & Recognition
- Dow Jones Sustainability Indices (DJSI) Emerging Markets Index
- FTSE4Good Index Series
- MSCI Global Standard Indexes
- Global Corporate Sustainability Awards (GCSA)
- Taiwan Corporate Sustainability Awards (TCSA)
- S&P Global Sustainability Yearbook
- National Sustainable Development Award
- National Enterprise Environmental Protection Award
- APEX Five Star Global Airline
- Best Cargo Airline – Asia
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Environmental Protection
- Social Responsibility
- Corporate Governance (ESG)
Environmental Achievements
- Reduced carbon emissions by 54,834 tonnes CO2, exceeding the target by 149%
- First Taiwanese carrier to operate passenger flights with Sustainable Aviation Fuels (SAF)
- First airline in Taiwan to publicly sign and introduce the Task Force on Climate-related Financial Disclosure (TCFD)
- First Taiwanese transportation operator to commit to Net Zero by 2050 and the Carbon Reduction Pathway
- Won the Best Sustainable Innovation Cargo and Best Employee Engagement awards in SkyTeam’s Sustainable Flight Challenge
Social Achievements
- Hosted 17 tours with 586 university students
- Organized charity sports camps for 948 children
- Held 11 teaching sessions for 1,000 elementary school students
- Provided outreach services to 420 seniors through charity events
- Offered free trip to the Bologna Illustration Exhibition for 40 disadvantaged children and adults
- Co-organized Make-a-Wish Aviation Camp for 50 children and their families
- Supported small local farmers and charities through purchases and sales
Governance Achievements
- Named a constituent stock for the DJSI Emerging Markets for the 8th straight year
- Achieved 11th IOSA flight safety certification
- Obtained ISO 14001 / 50001 / 14064 certifications
- Implemented Safety Management System (SMS)
Climate Goals & Targets
- Net Zero emissions by 2050
- Renewable energy installed capacity reach 15% of contract capacity by 2040
- 40% SAF use in 2040
- 65% SAF use in 2050
- Renewable energy installed capacity reach 10% of contract capacity by 2030
- 5% SAF use in 2030
- 2% SAF use in 2025
Environmental Challenges
- Geopolitical unrest, disturbances in global manufacturing, shrinking end-user demand
- Aircraft manufacturer delivery delays
- High inflation and a downturn in manufacturing impacting the air cargo market
- Capacity shortage and slower-than-expected recovery in manpower of Japanese ground handling agent
- Closure of air spaces due to the Russo-Ukrainian War and Israeli-Gaza conflict
Mitigation Strategies
- Agile business strategy responding to supply and demand
- Optimizing network structure, schedule, and cabin facilities
- Boosting business performance in passenger and freight
- Introducing new aircraft and phasing out older aircraft
- Strengthening maintenance capabilities
- Leveraging management flexibility and agile operations
- Dynamic adjustments to flight schedules
- Maximizing profits while maintaining flexibility on aircraft and crew dispatching
- Positioning as a transporter of high-value and time-critical products
- Developing alternative sourcing strategies
Supply Chain Management
Responsible Procurement
- Sustainable Aviation Fuels Program
- Partnership with local farmers
Climate-Related Risks & Opportunities
Physical Risks
- Climate Change
Transition Risks
- Regulatory changes, market shifts
Opportunities
- Development of energy-efficient products and operations
Reporting Standards
Frameworks Used: TCFD, UN SDGs
Certifications: IOSA, ISO 14001, ISO 50001, ISO 14064, ISO 22000, HALAL, ISO 45001, ISO 50001, CEIV Pharma, AS9110, ISAGO
Third-party Assurance: Deloitte & Touche
UN Sustainable Development Goals
- SDG 4 (Quality Education)
- SDG 3 (Good Health and Well-being)
- SDG 8 (Decent Work and Economic Growth)
- SDG 1, 2, 3, 5, 8, 12, 15
Initiatives such as educational tours, charity work, and employee well-being programs contribute to these goals.
Sustainable Products & Innovation
- Eco-friendly merchandise from recycled materials
Awards & Recognition
- APEX Five Star Global Airline
- Best Airline in North Asia (Global Traveler)
- Design Airline of the Year - Asia (TheDesignAir)
- Taiwan Corporate Sustainability Awards
- Global Corporate Sustainability Awards
- The Most Prestigious Sustainability Awards - Top Ten Domestic Award
- Climate Leadership Award
- Best Sustainable Innovation Cargo
- Best Employee Engagement
- Best Inflight Supply Chain
- Best Adopted Solution
Reporting Period: 2024-01 to 2024-03
Environmental Metrics
ESG Focus Areas
- Carbon Reduction
Environmental Achievements
- Executing fleet renewal, introducing fuel-saving technologies/sustainable fuels, improving passenger/cargo load factors, optimizing routes and air traffic management operations to reduce fuel consumption and carbon emissions intensity.
Social Achievements
- Not disclosed
Governance Achievements
- Not disclosed
Climate Goals & Targets
- Net zero carbon emissions by 2050
- Not disclosed
- Not disclosed
Environmental Challenges
- Not disclosed
Mitigation Strategies
- Not disclosed
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Not disclosed
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: Null
Certifications: Null
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- Not disclosed