Climate Change Data

Environmental Metrics

ESG Focus Areas

• Safety
• Customers
• Environment
• People
• Supply Chain
• Community

Environmental Achievements

• Saved customers 102,054 tCO2e through energy services.
• Increased landfill diversion rate from 72% to 89%.
• Reduced CO2 emissions per employee by 15% since 2012.

Social Achievements

• Raised £71,000 for Macmillan Cancer Support.
• Engaged 3,007 young people through the Inspire programme.
• Achieved Investors in Diversity status.
• Recognized as a ‘one to watch’ in the Sunday Times Best Companies to work for list.

Governance Achievements

• Applied Ethical Working Policy to every project.
• Achieved a customer satisfaction score of 7.6 (out of 10) and a Net Promoter Score of +25.

Climate Goals & Targets

Environmental Challenges

• Minor increase in RIDDOR accidents from five in 2014/15 to six in 2015/16.
• Lack of globally adopted dataset standards for BIM hindering sustainability benefits.
• Skills shortage in the industry.

Mitigation Strategies

• Incentivized near-miss reporting, resulting in a 91% increase.
• Developing an online database to resolve BIM data compatibility issues.
• Investing £3m annually in training and development programmes, including apprenticeships and ILM accredited qualifications.
• Engaging with schools through the Inspire programme to encourage STEM careers.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Responsible Procurement Charter addressing ethical sourcing and waste reduction.
• Customer of choice strategy.
• Implementation of the Flexible Framework.

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Investors in Diversity, RoSPA ‘Presidents Award’

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• MyMaterials system

Awards & Recognition

• RoSPA ‘Presidents Award’
• BITC Responsible Business Award 2016

Environmental Metrics

ESG Focus Areas

• Safety
• Customers
• People
• Environment
• Supply Chain
• Communities

Environmental Achievements

• Achieved a 19% reduction in total net tCO2e footprint per employee since baseline.
• Achieved a 97% landfill diversion rate for office locations.
• Saved customers over 122,000tCO2e.
• Reduced vehicle carbon profile to 102g/CO2/km.

Social Achievements

• Reaccredited as a ‘One to Watch’ by the Sunday Times Best Companies To Work For Index.
• Awarded ‘UK Engineering Company of the Year’ at the National Centre for Diversity’s Grand Awards.
• Raised over £100,000 for Macmillan Cancer Support.
• Engaged with 2,130 young people through INSPIRE program.
• Developed a strategy to provide employment opportunities for current and retired service personnel.

Governance Achievements

• Achieved Level 3 of the Flexible Framework.
• Financial performance subject to external audit and adheres to the UK Corporate Governance Code.

Climate Goals & Targets

Environmental Challenges

• Increase in RIDDOR incidents.
• Increase in business travel footprint leading to higher Scope 3 emissions.
• Skills shortage in the industry.
• Uncertainty in the post-Brexit market landscape.

Mitigation Strategies

• Implementation of G.L.O.B.E. health and safety strategy.
• Investment in video conferencing and Skype technology to reduce business travel.
• Partnership with The White Ensign Association and the Career Transition Partnership to recruit ex-military personnel.
• Establishment of the Market Foresight Executive Committee to address market challenges.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Responsible Procurement Charter
• Code of Integrity for Suppliers
• Customer of Choice strategy

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Internal audit review of selected data

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• BIMHawk
• Business Focused Maintenance (BFM)
• Technical Operations Centre (TOC)

Awards & Recognition

• Energy Managers Association ‘Most Inspiring Energy Reduction Project Award 2016’
• ‘BIM Initiative of the Year’ at the H&V News Awards 2017
• RoSPA Presidents award
• 10 RoSPA Gold awards

Environmental Metrics

ESG Focus Areas

• Health & Safety
• Customers
• People
• Environment
• Supply Chain
• Communities

Environmental Achievements

• Reduced carbon footprint by 27% (net) and 23% (gross) per employee since 2012 baseline to 1.77 tCO2e/per employee
• Achieved ISO 14001:2015 certification
• Maintained vehicle carbon profile below 102g/CO2/km
• Reduced absolute travel footprint by over 9% since last year and 16% since baseline
• Maintained a landfill diversion rate of 97%
• Generated over 1.2m kWh of energy from solar power and over 3.2m kWh from biomass

Social Achievements

• Increased near miss reporting by 147% to 9,308, demonstrating a positive safety reporting culture
• Developed a ‘Working Well’ strategy focusing on mental and physical health and wellbeing
• Published response to the Equality Act’s Gender Pay Information Regulations
• Welcomed a female Non-Executive Director to the Board
• Won the UK Engineering Company of the Year award from the National Centre for Diversity for the second year in a row
• Engaged with over 6,460 young people through the Inspire programme
• Raised over £63,000 for Alzheimer's Research UK

Governance Achievements

• Published first Modern Slavery statement and associated policy
• Achieved BSI Kite mark certification for delivery of Level 2 BIM

Climate Goals & Targets

Environmental Challenges

• 16 RIDDOR incidents in 2017/18, primarily slip, trips, or falls
• Decrease in Net Promoter Score to 5
• Decrease in the overall number of female applicants for apprenticeships
• Challenges faced by IT Services resulting in a slight fall in turnover

Mitigation Strategies

• Streamlining management approach to focus on top 10 safety issues
• Working to understand and improve customer service to increase Net Promoter Score
• Continuing to attract new talent through apprenticeship scheme, expanding to include new disciplines
• Restructuring within IT Services to drive future growth

Supply Chain Management

Supplier Audits: 65 external suppliers attended the annual Supply Chain Conference

Responsible Procurement

• Customer of Choice programme
• Partnership with Supply Chain Sustainability School
• Modern Slavery statement and policy

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: ISO 14001:2015

Third-party Assurance: Internal audit review of selected data; approval from audit committee and Board

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• BIMHawk software

Awards & Recognition

• Specialist Contractor of the Year
• BIM Initiative of the Year
• BIM Excellence Award
• Major Project of the Year
• Engineering Company of the Year
• Supplier and Contractor Excellence Award
• Most CommScope Technically Trained Staff in Europe Award

Environmental Metrics

ESG Focus Areas

• Safety
• Environmental Performance
• Supply Chain Sustainability
• Employee Well-being
• Fairness, Inclusion, and Respect
• Community Engagement

Environmental Achievements

• 4.6% reduction in carbon intensity per employee
• 6% absolute reduction in total emissions across the Group
• 30% reduction in carbon emissions related to car journeys
• Increased low-carbon energy procurement from 70% to 75%
• 293,700 kWh of energy generated through solar photovoltaics and biomass
• Reduction of 485 tonnes of carbon across all travel-related activity
• Reduced fleet size by 210 vehicles, saving an estimated 2,520t CO2e

Social Achievements

• Launched inaugural Safety First and Foremost awards
• Don’t Walk By campaign recognized at the 2019 ECA Industry Awards
• Migrated to ISO 45001 health and safety standard
• Introduced improved occupational health surveillance programme
• Increased focus on well-being, particularly mental health
• Rolled out mental health training to over 30 frontline colleagues
• Launched well-being e-learning module
• Trained over 150 colleagues in life-saving CPR skills
• Inspire schools engagement programme reached over 2,000 students
• Achieved Bronze Award from the Defence Employer Recognition Scheme
• 43 apprentices successfully graduated

Governance Achievements

• Secured ISO 19650:2 BIM accreditation

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic impacting business operations and charitable work
• Uncertainty surrounding Brexit impacting customer investment decisions
• Five RIDDOR incidents in the latter half of the year

Mitigation Strategies

• Prioritizing health and wellbeing of employees
• Continued investment in renewable energy initiatives
• Improving sustainability and efficiency of offices and operations
• Engaging with supply chain on sustainability
• Understanding root causes of RIDDOR incidents and addressing areas of concern
• Investing in Microsoft Teams to reduce business travel

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Partnership with Supply Chain Sustainability School (SCSS)

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: ISO 45001, CEMARS®

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Goal 7 (Affordable and Clean Energy)
• Goal 8 (Decent Work and Economic Growth)
• Goal 9 (Industry, Innovation and Infrastructure)
• Goal 11 (Sustainable Cities and Communities)
• Goal 13 (Climate Action)

See report for details on how initiatives contribute to these goals.

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Specialist Contractor of the Year at the Building Awards
• Several Construction News awards
• 12 RoSPA awards, including the Order of Distinction
• Best Health and Safety Initiative at the 2019 ECA Industry Awards
• Asian Apprenticeship Awards - Construction employer of the Year