Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environmental Impact
• Social Impact
• Governance

Environmental Achievements

• Eliminated 995,440 single-use plastics within the organization
• Implemented paper recycling in all facilities
• Installed 4,500 Energy Star monitors as part of a PC Refresh initiative

Social Achievements

• First Hawaiian Bank, its foundation and employees contributed $4.25 million to over 400 charities
• Launched Kōkua Mai employee giving program, with 99% employee participation and over $8.6 million donated since 2007
• Implemented an award-winning talent development program with over 150 professional development courses and 10 leadership development programs

Governance Achievements

• Strong compliance program with a culture of compliance, strong policies, procedures and controls, compliance training, centralized complaint monitoring, and regular senior management and board reporting
• Implemented a robust internal audit function
• Implemented controls to ensure compensation structure incentivizes appropriate behavior, including a Clawback Policy

Climate Goals & Targets

Environmental Challenges

• High electricity rates in Hawaii
• Logistical challenges of operating in island communities with most goods shipped from across the Pacific Ocean

Mitigation Strategies

• Upgraded lighting systems to higher efficiency LED technology with motion sensors
• Installed 4,500 Energy Star computer monitors
• Integrated energy-saving features including photovoltaic systems in branch networks
• Working towards eliminating single-use plastics and encouraging reusable water bottles
• Implementing paper recycling in all facilities

Supply Chain Management

Climate-Related Risks & Opportunities

Sustainable Products & Innovation

• Mobile banking platforms

Awards & Recognition

• ATD BEST award for talent development

Environmental Metrics

ESG Focus Areas

• Corporate Governance
• Environmental Stewardship
• Community Stewardship
• Workforce Diversity and Talent Development
• Financial Inclusion

Environmental Achievements

• Reduced paper usage by 23%
• Made energy-efficient upgrades to facilities and building systems
• Upgraded common area lighting with LED technology and motion sensors
• Reduced single-use plastic in cafeterias
• Implemented Energy Star certified equipment upgrades

Social Achievements

• Led all for-profit companies in Hawaii Business magazine’s annual list of Hawai‘i’s Most Charitable Companies for nine straight years
• Contributed $5.51 million to charity, including $877,457 to Kōkua Mai employee giving campaign
• Provided financial assistance with loan and credit deferrals
• Offered free financial literacy program, MyMoney, to students, parents, and teachers
• Donated fabric for employees to sew masks for frontline workers and seniors

Governance Achievements

• Maintained a strong compliance program with a culture of compliance, strong policies, procedures, and controls, and regular senior management and board reporting
• Board of Directors is 38% female with 63% ethnic diversity
• Robust Enterprise Risk Management (ERM) program in place to deal with expected and unexpected events

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic impacting communities, customers, and employees

Mitigation Strategies

• Created a safe work environment for employees
• Provided relief for customers through loan deferrals and fee waivers
• Provided resources and support for communities impacted by the pandemic
• Expanded digital services to ensure financial access
• Implemented robust business continuity and operational resiliency plans

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: SASB

Environmental Metrics

ESG Focus Areas

• Environmental Stewardship
• Social Responsibility
• Governance

Environmental Achievements

• 12.43% decrease in energy use thanks to LED retrofit project and partnership with Carbon Lighthouse
• Reduced waste through eliminating single-use plastics and expanding recycling efforts
• Employee participation in Ala Wai Canal restoration project

Social Achievements

• 99% employee participation in Kōkua Mai, generating $937,000 in donations to 38 nonprofits
• Received an “Outstanding” rating for Community Reinvestment from the FDIC for the tenth consecutive evaluation period
• Investment in award-winning leadership program, Strive, and over 90 online career development courses

Governance Achievements

• Formation of an ESG steering committee to enhance and expand ESG efforts
• 99.85% completion rate for 19 mandatory compliance courses
• Strong corporate governance practices, including risk management, data security, and ethical business standards

Climate Goals & Targets

Environmental Challenges

• Economic volatility due to the war in Ukraine, high interest rates, climate change, and the ongoing effects of the pandemic
• The “Great Resignation” impacting talent attraction and retention

Mitigation Strategies

• Focus on responsible business practices, active community stewardship, and environmental protection
• Investments in employee development and a diverse workforce
• ESG steering committee to enhance and expand ESG efforts

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: SASB

Awards & Recognition

• Forbes Magazine: One of the World’s Best Banks
• Forbes Magazine: Top-ranked Hawaii bank on its 2022 Best Banks in America List
• Hawaii Business magazine: Hawai'i's Best Company for LGBTQ+ Equality
• U.S. Small Business Administration: SBA Lender of the Year in Category I (Large-size lenders), 504 Lender of the Year in Category I, In Time of Need Award