Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environmental Sustainability
• Social Responsibility
• Governance
• Diversity, Equity and Inclusion
• Affordable Housing
• Education
• Community Support

Environmental Achievements

• Reduced energy consumption by over 50% since 2012
• Nearly doubled solar energy production in 2020 through initiatives at Hale O Kapolei and Central Processing Facility, bringing enterprise generation capacity to 1.4 mega-watts.
• 47% decrease in paper acquisition and destruction activity in 2020
• Relocated Disaster Recovery Data Center to the Continental U.S., enabling greater data protection while reducing carbon footprint. Partner runs on 100% renewable energy.

Social Achievements

• Contributed more than $5.2 million to community and philanthropic causes in 2020, including $3 million for COVID-19 relief.
• Processed more than 4,500 PPP loans totaling over $560 million by the end of June 2020.
• Offered six months of forbearance and loan extensions to customers.
• Assisted 1,500 consumers to secure emergency loans of up to $3,000.
• Provided weekly family-style meals to employees since May 2020, distributing nearly 225,000 meals and donating over 8,600 pounds of food to Aloha Harvest by May 4, 2021.
• Supported over 400 Hawaii small businesses through Pop-Up Mākeke.
• Provided over 25,600 training hours to over 14,600 participants.
• Reimbursed over $407,000 for employee education through the College Assistance Program (CAP).
• Awarded five $5,000 grants to small businesses in Saipan through the I Kinometi Para I Kumunidåt I Islå-ta Small Business Revitalization and Development Grant Program.
• Provided free tax preparation services through the Volunteer Income Tax Assistance (VITA) program, returning $260,701 to the community.

Governance Achievements

• Strengthened management and oversight of cybersecurity risk through new security system enhancements, policies, testing, identification and reporting.
• Implemented compensation programs that do not encourage excessive risk-taking.
• Maintained strong and confidential reporting processes and procedures to ensure ethical standards.

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic and its impact on the economy and community.
• Increased customer banking preferences for digital services.
• High cost of housing in Hawaii.

Mitigation Strategies

• Implemented strict safety protocols and transitioned to a remote work environment for over 70% of the workforce.
• Increased investment in digital enhancements and customer support.
• Offered various financial assistance programs to individuals and businesses.
• Partnered with community organizations to address food insecurity and other needs.
• Continued to finance affordable housing projects.

Supply Chain Management

Climate-Related Risks & Opportunities

Awards & Recognition

• Ranked 4th among U.S. publicly traded financial institutions and 40th overall on Barron’s 100 Most Sustainable Companies in 2019.
• Named No. 1 for ESG among financial institutions in the U.S. in D.A. Davidson’s inaugural ESG Research Report.

Environmental Metrics

ESG Focus Areas

• The Environment
• Our People
• Our Community
• Strong Governance

Environmental Achievements

• Installed an additional 58 kilowatts of photovoltaic systems, bringing the total PV capacity to 3.4 megawatt hours annually (enough to power more than 500 homes for a year).
• Reduced paper acquisition and destruction activity by 10% in 2021 (following a 47% decrease in 2020).
• Committed over $100 million to financing photovoltaic and other renewable energy projects.
• 71% of building area (approx. 733,000 sq ft) has Building Management Systems (BMS) for energy conservation.

Social Achievements

• Launched and enhanced several employee programs, including an Advanced Leaders Program, a Leadership Development Program, and Pathways to Professional Excellence.
• College Assistance Program (CAP) provided over $1.46 million in tuition reimbursement to 159 employees, with 15 earning degrees in 2021.
• Donated over $2.2 million to the community through the Bank of Hawai‘i Foundation and employee contributions.
• Processed almost 8,000 PPP loans totaling over $830 million in 2020 and 2021, assisting Hawai‘i businesses.

Governance Achievements

• Strengthened management and oversight of cybersecurity risks through system enhancements, policies, and testing.
• Maintained a strong anti-retaliation policy and encouraged reporting of unethical behavior through multiple channels, including a third-party anonymous alert line.
• Board of directors comprised of a majority of independent directors, with 36% women and 50% ethnically diverse.

Climate Goals & Targets

Environmental Challenges

• Climate change concerns and the need to reduce environmental impact in an island community with limited resources.
• Cybersecurity risks and data breaches.
• COVID-19 pandemic and its impact on employees, customers, and operations.

Mitigation Strategies

• Investing in renewable energy, implementing energy conservation measures, and partnering with sustainable vendors.
• Comprehensive employee training, simulated phishing attacks, and robust security systems to mitigate cybersecurity risks.
• Extensive safety protocols, remote work options, and employee support programs to address the COVID-19 pandemic.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Partnering with vendors committed to ESG standards.

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather conditions, natural disasters, rising sea levels

Transition Risks

• Not disclosed

Opportunities

• Financing renewable energy projects

Reporting Standards

Frameworks Used: SASB

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Newsweek's “Best Big Bank in Hawai‘i” (2021)

Environmental Metrics

ESG Focus Areas

• Environmental Sustainability
• Employee Well-being and Diversity
• Community Development
• Strong Governance

Environmental Achievements

• Over $150 million committed to renewable energy projects as of December 31, 2022.
• 74% of Bank of Hawai‘i facilities optimized for energy conservation with building management systems (BMS) installations.
• Planted more than 6,500 trees throughout the year in partnership with 12 nonprofits.

Social Achievements

• Nearly $3.4 million contributed to community and philanthropic causes by Bank of Hawai‘i, its employees, and Bank of Hawai‘i Foundation in 2022.
• Launched and supported four employee resource groups (ERGs) with over 17 community and employee engagement events.
• College Assistance Program (CAP) paid 100% of tuition for employees earning bachelor's degrees, with seven employees graduating in 2022.
• Offered a bus pass benefit program and bicycle commuter reimbursement program.

Governance Achievements

• 86% of board members were independent according to NYSE standards.
• 36% of board members are women, and 50% are ethnically diverse.
• Strengthened management and oversight of cybersecurity risks through new security system enhancements, policies, testing, identification and reporting.

Climate Goals & Targets

Environmental Challenges

• Climate change and other environmental concerns bring increasing challenges for the future.
• High cost of housing in Hawai'i impacting employee affordability.

Mitigation Strategies

• Investing in new ways to support a more sustainable future.
• Employee Mortgage Program provides a discount of up to 1% off prevailing market rates for primary residence.
• Supporting affordable housing projects across the state.

Supply Chain Management

Responsible Procurement

• Robust vendor risk management program with focus on data security.

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather conditions, natural disasters, rising sea levels

Opportunities

• Financing renewable energy projects

Reporting Standards

Frameworks Used: SASB

Awards & Recognition

• Bronze U.S. President’s Volunteer Service Award

Environmental Metrics

ESG Focus Areas

• Environmental Sustainability
• Social Responsibility
• Governance

Environmental Achievements

• Hundreds of volunteers helped care for Ka Papa Lo‘i ‘o Kānewai, a community kalo patch.
• Working towards net-zero emissions in branches.

Social Achievements

• Provided financial and emergency aid to customers and communities affected by natural disasters (Typhoon on Guam and Lahaina wildfires).
• Proactively reached out to customers during the U.S. regional banking crisis.
• Commitment to diversity, equity, inclusion, and belonging.

Governance Achievements

• High standards of integrity and transparency.
• Longstanding integration of ESG into risk management, investment, impact measurement, and company management.

Climate Goals & Targets

Environmental Challenges

• Natural disasters (Typhoon on Guam and Lahaina wildfires).
• U.S. regional banking crisis.

Mitigation Strategies

• Provided financial and emergency aid.
• Proactive communication with customers.
• Community support and partnerships.

Supply Chain Management

Climate-Related Risks & Opportunities

Physical Risks

• Natural disasters