Royal FrieslandCampina N.V.
Climate Impact & Sustainability Data (2009, 2010, 2011, 2012, 2013, 2014, 2015-2022, 2016, 2020, 2022, 2023)
Reporting Period: 2009
Environmental Metrics
ESG Focus Areas
- FrieslandCampina in society
- Nutrition & Health
- Care for the environment
- Dedicated employees
- Sustainable agriculture
Environmental Achievements
- 7% of electricity in the Netherlands purchased renewably in 2009, aiming for 15% in 2010.
- Reduced potable water consumption by 150,000 m³ at FrieslandCampina DOMO's Bedum plant.
- FrieslandCampina Indonesia started work on a wastewater recycling system reducing groundwater consumption by 50%.
Social Achievements
- Launched the NutriBus in Malaysia, reaching over 18,500 visitors with nutrition education.
- Provided 4,500 study grants and 4,000 donations through the Den Dom Dom scholarship fund in Vietnam.
- Implemented the 'Campina at School' program in the Netherlands and Germany.
Governance Achievements
- Developed a new code of conduct and whistleblower procedure (implemented in 2010).
Climate Goals & Targets
- Energy-neutral dairy chain in the Netherlands by 2020.
- 100% certified cocoa for all cocoa products by 2020 (supply permitting).
- 15% renewable electricity for Dutch production locations by 2010; 100% by 2020.
- Use 100,000 tonnes of sustainably grown soy in 2010 and 150,000 tonnes in 2011.
- 10% certified cocoa for Chocomel/Cécémel products by 2010; 100% by 2014 (supply permitting).
- Implement new code of conduct, whistleblower procedure, and Business Practices for Suppliers (2010-2011).
- Reduce sugar and salt content in products (2010).
- Implement Foqus Food Safety & Quality system (2010).
- Implement environmental protection, health, safety, and fire prevention system (2010).
Environmental Challenges
- Reducing sugar and salt content in products while maintaining consumer acceptance.
- Ensuring sustainable sourcing of raw materials like soy and cocoa.
- Balancing environmental targets with economic performance.
Mitigation Strategies
- Gradual reduction of sugar and salt in products to minimize taste changes.
- Participation in initiatives like the Sustainable Soy Initiative and RTRS.
- Implementation of the Foqus quality system for food safety, environmental protection, and occupational health.
Supply Chain Management
Responsible Procurement
- Business Practices for Suppliers (implemented in 2010-2011), based on code of conduct and covering human rights, food safety, and sustainable business practice.
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI (Level B)
Certifications: ISO 14001 (at many locations)
Reporting Period: 2010
Environmental Metrics
ESG Focus Areas
- Health & Nutrition
- Responsible Dairy Farming
- Sustainable Supply Chain
- Dairy Development Asia and Africa
Environmental Achievements
- 22.5% of electricity requirements covered via sustainable power purchase in 2010
- Reduced salt content in cheese products by around 500 tonnes
- Reduced sugar content in various products (Vifit, Fristi, Mona puddings, Yoki drink, DubbelFrisss, GoedeMorgen)
Social Achievements
- Implementation of new Code of Conduct
- Implementation of new Whistle-blower’s Regulation
- Implementation of new Business Practices for Suppliers
- Development of programs to reduce sugar and fat in consumer products
- Awarded the Aanmoediging Jaarprijs Voedingscentrum 2010
- Awarded the P&O Proffie Award 2010 for best HR policy in the Netherlands
- 100,000 visitors to Open Farm Days
- 2,000 employees in Vietnam
- Dairy Development Program in Vietnam, Malaysia, Thailand, Indonesia and Nigeria
Governance Achievements
- Implementation of Performance Management System
- Annual reporting to the Supervisory Board’s Audit Committee on Code of Conduct compliance
- Establishment of a Corporate Integrity Committee
Climate Goals & Targets
- All future growth to be climate neutral
- Improve energy efficiency per business group by 1.5% per year until 2020
- Transition to sustainable energy (solar, wind, biogas) by 2020
- 25% of energy requirement covered through sustainable electricity by 2011
- Reduce greenhouse gas emissions by 30% from 1990 levels by 2020
- 100% sustainable energy for production and transportation by 2020
- 50% reduction in antibiotic use in animals by 2013
- Use of sustainable palm nut scales and soy pellets in animal feeds by 2015
- All cocoa for Chocomel to be UTZ CERTIFIED by 2014
- All cocoa for all products containing cocoa in the Netherlands and Belgium to be UTZ CERTIFIED by 2020
Environmental Challenges
- Insufficient responsibly produced cocoa to meet Chocomel demands
- Need to reduce work-related accidents
- Need to reduce and control absenteeism due to illness
Mitigation Strategies
- Partnership with UTZ CERTIFIED for sustainable cocoa sourcing
- Global training program for safety awareness
- Absenteeism management training for managers, focus on open communication and timely communication, trust, teamwork and commitment
Supply Chain Management
Responsible Procurement
- Sustainable palm oil
- UTZ CERTIFIED cocoa
- FSC-certified packaging
- Business Practices for Suppliers
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI (Level B)
Sustainable Products & Innovation
- Optimel and Optiwell (low-fat, no added sugar)
- Milner cheeses (reduced salt and fat)
- Slankie cheeses (reduced fat and salt)
- Chocomel (socially responsible cocoa)
Awards & Recognition
- Aanmoediging Jaarprijs Voedingscentrum 2010
- P&O Proffie Award 2010
Reporting Period: 2011
Environmental Metrics
ESG Focus Areas
- Nutrition & Health
- Efficient and sustainable production chains
- Dairy development in Asia and Africa
- Sustainable dairy farming
Environmental Achievements
- Reduced sugar in Consumer Products Europe’s products by 700,000 kg
- 14% of electricity used was sustainably generated
- All palm oil purchased was sustainably produced
- Switched to sustainably produced cardboard for all drinks cartons in the Benelux
Social Achievements
- Launched Foqus Planet, a sustainable dairy farming program with member dairy farmers
- Signed a five-year cooperation agreement with the Dutch Red Cross for emergency aid
- Dutch Lady Blue Brigade volunteered over 3,000 hours on social projects in Malaysia
- Improved labelling system to help consumers make healthy choices
Governance Achievements
- Revised Code of Conduct implemented
- Whistle-blower’s Regulation implemented
- Supplier standards (Business Practices for Suppliers) further implemented
- ISO 26000 declaration received
Climate Goals & Targets
- Reduce greenhouse gas emissions at dairy farms by 30% from 1990 levels by 2020
- Maintain current level of meadow grazing
- Reduce antibiotic use to 1999 levels
- 100% use of sustainable soy in cattle feed by 2015
- Reduce energy, water, and wastewater usage by 20% per kilo by 2020
- Achieve climate-neutral growth, 100% use of green electricity
- All purchased agricultural raw materials to be sustainably produced
- Reduce energy, water, and wastewater usage by 2% per kilo of end product annually
Environmental Challenges
- Accidents at production facilities resulting in two deaths
- Balancing ideal product composition with acceptable price levels
- Meeting the increasing demand for sustainable agricultural raw materials
- Balancing the success of the dairy development program in Asia and Africa with potential reduction in sales opportunities for member dairy farmers in Europe
Mitigation Strategies
- Ongoing worldwide safety awareness program for employees
- Gradual reduction of sugar, salt, and fat in products with improved information
- Cooperation with social organizations to promote sustainable agricultural raw materials
- Focus on self-sufficiency in Asia and Africa alongside growing market demand
Supply Chain Management
Responsible Procurement
- Sustainable purchasing of agricultural raw materials (cocoa, palm oil, soy)
- Use of FSC-certified packaging
- Business Practices for Suppliers
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI Level B (self-declared)
Certifications: ISO 26000
Third-party Assurance: Lloyds Register (for ISO 26000 implementation)
Sustainable Products & Innovation
- Meadow milk products (Campina meadow milk, Milner meadow cheese, Vifit and Optimel made with meadow milk)
Awards & Recognition
- Bronze prize from Verbraucher-Initiative (Germany) for Landliebe's sustainability performance
Reporting Period: 2012
Environmental Metrics
ESG Focus Areas
- Nutrition & health
- Efficient and sustainable production chains
- Dairy development in Asia and Africa
- Sustainable dairy farming
Environmental Achievements
- 3.9% improvement in energy efficiency compared with 2011
- 3.5% improvement in the efficiency of water consumption compared with 2011
- Nearly 100% sustainable palm oil
- 72% of European purchases of beverage cartons are now sustainable
Social Achievements
- Exceeded the goal of reaching one million children with effective information on healthy nutrition and a healthy lifestyle
- Partnership with Agriterra to implement the Dairy Development Programme, supporting local dairy farmers in Asia and Africa
- FrieslandCampina’s CSR efforts led to its selection as a preferred supplier by Unilever
- Successful start of the Foqus planet programme for sustainable dairy farming
Governance Achievements
- CSR policy embedded in strong foundations
- Transparency regarding CSR (33rd in the 2012 transparency benchmark)
- Code of Conduct renewed and compliance monitored
Climate Goals & Targets
- Facilitate the climate-neutral growth of FrieslandCampina through the introduction of measures on member dairy farms by 2020
- 100% consumption of green electricity by 2020
- Sustainable production of all agricultural raw materials purchased by 2020
- Reduce energy, water usage and waste water by 20% per kilo by 2020 compared to 2010
Environmental Challenges
- Different attitudes to CSR between various regions (Europe vs. Asia and Africa)
- Need to involve employees and member dairy farmers more closely in sustainability
- Ensuring CSR becomes a self-evident part of daily activities
Mitigation Strategies
- More substantive translation of CSR strategy to local situations
- Investment in training and instruction, including sustainability in leadership development programs
- Dual approach: top-down structure and bottom-up Green Teams
Supply Chain Management
Responsible Procurement
- Sustainable palm oil
- Sustainable cocoa
- Sustainable packaging
- Sustainable soy
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI, Transparency Benchmark
Sustainable Products & Innovation
- Products with lower sugar, salt, and fat content
- Kievit products with RSPO-certified palm oil
- Mona’s chocolate desserts with UTZ Certified cocoa
- Chocomel chocolate milk with UTZ Certified cocoa
Awards & Recognition
- Task Force Sustainable Palm Oil Award
- Productschap MVO-pluim 2012
- Award from Indonesian government for environmental policy
- TPM Excellence Award
- Deli XL CSR award
Reporting Period: 2013
Environmental Metrics
ESG Focus Areas
- Sustainability
- Safety
- Dairy farming development
- Nutrition & health
Environmental Achievements
- Energy and water usage per 1,000 kilos of dairy products produced reduced by 3.3 percent and 2.3 percent respectively; 60 percent of the electricity FrieslandCampina uses at 35 facilities in the Netherlands is green electricity
- Achieved 80 percent reduction compared with 2011 of the number of job-related accidents resulting in sick leave per 200,000 hours worked
Social Achievements
- Improved results from the Consumer Products Asia, Ingredients and Cheese, Butter & Milkpowder business groups; Major improvements to safety and safety awareness; Further implementation of sustainability programmes; Dairy Development Programme in Indonesia, Thailand and Malaysia; Contribution towards aid programmes focused on nutrient-rich food for the Philippines and the Middle East and the Farmer2Farmer support programme for small farmers in developing countries; Celebration of 50 years Dutch Lady Malaysia; Friso introduced in Indonesia
Governance Achievements
- Implementation of various changes in the organisation to achieve a more streamlined organisation; Repaid stock exchange listed perpetual notes; Acquisition of Zijerveld and Veldhuyzen B.V., and G. den Hollander Holding B.V. strengthen positions in cheese; Repurchase of Friso infant nutrition brand name in the Benelux; FrieslandCampina acquires 7.5 percent interest in Synlait Milk Ltd. in New Zealand
Climate Goals & Targets
- Climate-neutral growth throughout the entire chain from cow to consumer
Environmental Challenges
- Persisting economic crisis in Europe leading to declining consumer spending and pressure on volumes and margins; Rapid growth in emerging countries slowing down; Markets remaining volatile; Poor economic market conditions in Europe led to a further decline in dairy product consumption; Increasing competition from local dairy companies; Unrest in Egypt, Libya and Syria affecting sales to the Middle East and Africa; Natural disasters in the Philippines affecting operations; Higher guaranteed price for raw milk could not be passed on to the market quickly enough
Mitigation Strategies
- Focus on costs by reducing complexity, speeding up decision-making processes and making more use of its scale; Restructuring in Europe to improve position; Efficiency improvements in production and cost management; Cost and efficiency programmes; Focus on Landliebe brand and cost reductions in Germany; Transfer of Frico brand cheese sales to Russia; Improved distribution in Indonesia and Vietnam; Investments in capacity increases in several production facilities; Further improvements to quality systems, safety and safety awareness; Achievement of synergy with acquired companies and further roll-out of the cost leadership programme; Achieving cost leadership for milk powder and butter; Targeted investments in advertising and new product introductions; Further improvements to the quality systems, safety and safety awareness on the shop floor
Supply Chain Management
Responsible Procurement
- Purchase of sustainable raw materials, RSPO palm oil, RTRS soya, UTZ cocoa and FSC packaging materials
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: IFRS
Third-party Assurance: KPMG Accountants N.V.
Sustainable Products & Innovation
- Optimel Pure and Optimel Greek Yoghurt; Frico Landkaas; Dutch Lady Complete
Awards & Recognition
- Alaska Milk Corporation won the Agora Award for ‘Marketing Company of the Year’
Reporting Period: 2014
Environmental Metrics
ESG Focus Areas
- Nutrition & health
- Dairy development in Asia and Africa
- Efficient and sustainable production chains
- Sustainable dairy farming
Environmental Achievements
- Reduced CO2 emissions through the use of renewable energy
- 91% of electricity used in Dutch production facilities was sustainably generated
- 100% sustainable palm oil based on RSPO criteria
- 100% sustainable cocoa based on UTZ Certificate criteria
- 100% sustainable soy oil and soy co-products based on RTRS criteria
- 67% of waste recycled or reused
Social Achievements
- Launched fundraising campaign for 25,000 Indonesian school children
- Partnership with Dutch Red Cross to combat hunger and malnutrition
- Drink.Move.BeStrong campaign reached 68 million people in Southeast Asia
- Increased percentage of women in senior management positions to 19%
Governance Achievements
- Implemented Foqus planet quality and sustainability system for member dairy farmers
- Developed a Code of Conduct and Whistle-blowers’ regulation
- Externally evaluated implementation of ISO 26000 criteria
Climate Goals & Targets
- All purchased agricultural commodities from fully sustainably managed sources by 2020
- Achieve 100% green electricity in Netherlands and 50% worldwide by 2020
- Achieve climate-neutral growth by 2020
- Maintain meadow grazing at 81% of member dairy farms by 2020
- Reduce antibiotic use to 1999 levels by 2020
- Implement action plans for sugar, salt, and fat reduction in Asia, Africa, and Middle East
Environmental Challenges
- Achieving climate-neutral growth throughout the chain
- Maintaining meadow grazing at 81% of member dairy farms
- Reducing antibiotic use to 1999 levels
- Unexpected increase in milk production due to lifting of milk quota
- Balancing sugar reduction with consumer preferences
Mitigation Strategies
- Increased meadow grazing payment per 100 kilos of milk
- Implemented Cow Compass management tool
- Information programme on responsible use of animal medicines
- Investment in technological innovations for energy and water savings
- Step-by-step approach to sugar reduction
Supply Chain Management
Responsible Procurement
- Purchase of sustainably produced agricultural raw materials (soy, palm oil, cocoa, paper, tropical fruit, sugar)
- Use of internationally recognized standards (RSPO, RTRS, UTZ Certified)
- Collaboration with industry initiatives (SAI Platform)
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI G4 Core, Transparency Benchmark
Certifications: ISO 14001, OHSAS 18001, Various HACCP certifications
Awards & Recognition
- King Willem I Prize
- Best Sustainable Business Practice Award in Asia Pacific
Reporting Period: 2015-2022
Environmental Metrics
ESG Focus Areas
- Climate Change
- Biodiversity
- Sustainable Sourcing
- Sustainable Packaging
- Farmer Livelihoods
Environmental Achievements
- Reduced scope 1 and 2 emissions by 30% from 2015 to 2020.
- 100% renewable electricity consumption in 2021, with 50% from member dairy farmers.
- 90% of packaging recyclable in 2021.
Social Achievements
- Launched Biodiversity Monitor in partnership with WWF and Rabobank.
- Provided carbon footprint calculation model to all member dairy farmers.
- Implemented Foqus planet quality and sustainability program for member dairy farms.
- Dairy Development programs supporting farmers in developing countries.
Governance Achievements
- Commitment to Science Based Targets initiative (SBTi).
- Integrated annual reporting following GRI standards.
- External assurance on greenhouse gas emissions since 2015.
Climate Goals & Targets
- Net-zero emissions by 2050.
- 100% Guarantees of Origin from member dairy farmers by 2025.
- Reduce scope 1 and 2 emissions by 63% by 2030 (from 2015 baseline).
- Reduce scope 3 emissions from member milk by 33% by 2030 (from 2015 baseline).
- Reduce scope 3 emissions from other categories by 43% by 2030 (from 2015 baseline).
Environmental Challenges
- Reducing scope 3 emissions (especially from member dairy farms and other supply chain actors).
- Improving data quality for scope 3 emissions.
- Ensuring sustainable practices across global supply chains.
Mitigation Strategies
- Developing category-specific reduction strategies for scope 3 emissions.
- Collaborating with suppliers to reduce emissions.
- Investing in technology and programs to support member dairy farmers in reducing emissions.
- Implementing Dairy Development programs to improve sustainability in developing countries.
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Collaboration with suppliers to reduce emissions.
- Sourcing sustainable raw materials (e.g., RSPO palm oil, RTRS soy).
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Regulatory changes
- Market shifts
Opportunities
- Development of energy-efficient products and processes.
Reporting Standards
Frameworks Used: GRI Standards, Greenhouse Gas Protocol, SBTi
Certifications: Null
Third-party Assurance: External auditor for limited assurance since 2015
UN Sustainable Development Goals
- Goal 7 (Affordable and Clean Energy)
- Goal 13 (Climate Action)
- Goal 2 (Zero Hunger)
- Goal 8 (Decent Work and Economic Growth)
- Goal 15 (Life on Land)
Initiatives contribute to these goals through emission reductions, sustainable sourcing, farmer support, and biodiversity improvements.
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- Not disclosed
Reporting Period: 2016
Environmental Metrics
ESG Focus Areas
- Better nutrition
- A good living for our farmers
- Now and for generations to come
Environmental Achievements
- Reduced greenhouse gas emissions from production and transport by 4.0% to 925 kt CO2 equivalent
- Increased green electricity in production facilities to 78% of total consumption
- Reused or recycled 71% of production waste
Social Achievements
- Trained 18,752 farmers via local Dairy Development Programmes
- Reduced accidents resulting in sick leave by 50%
- Launched Drink.Move.BeStrong campaign in South-East Asia
Governance Achievements
- Renewed Compass code of good business conduct
- Implemented Golden Quality Rules for quality assurance
Climate Goals & Targets
- Not disclosed
- Achieve climate-neutral growth by 2020 (keeping greenhouse gas emissions at or below 2010 levels)
- 100% sustainable energy from renewable sources by 2020
- 100% procurement of agricultural raw materials and paper packaging from fully sustainably managed sources by 2020
- Reduce dumped waste to zero by 2020
- Reduce accidents resulting in sick leave to <0.10 per 200,000 hours worked by 2017
Environmental Challenges
- Increased greenhouse gas emissions at farms due to increased milk production
- Increased energy consumption due to increased milk supply and production of energy-intensive products
- Need to further reduce phosphate production to meet EU environmental requirements
Mitigation Strategies
- Jumpstart cooperative for mono-manure fermentation to reduce greenhouse gas emissions
- Initiatives to improve energy efficiency in production facilities
- Phosphate reduction package of measures including Feed Track Agreements and Cessation of Farming Scheme
Supply Chain Management
Supplier Audits: 450/year
Responsible Procurement
- Sustainable procurement of raw materials; use of internationally recognised responsible production standards; collaboration with suppliers on sustainability plans.
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: GRI G4
Certifications: FSSC 22000
Third-party Assurance: PricewaterhouseCoopers Accountants N.V.
UN Sustainable Development Goals
- SDG 2, SDG 3, SDG 7, SDG 8, SDG 12, SDG 17
The report details how FrieslandCampina's initiatives contribute to these goals.
Sustainable Products & Innovation
- New infant formula ingredient
Awards & Recognition
- Gold standard Award for Regional Corporate Citizenship for Drink.Move.BeStrong campaign
Reporting Period: 2020
Environmental Metrics
ESG Focus Areas
- Better nutrition, affordable for everyone
- Better living for farmers
- Better climate, carbon-neutral future
- Better nature, improving biodiversity
- Better packaging, 100% circular
- Better sourcing, 100% responsible
Environmental Achievements
- Greenhouse gas emission production and transport decreased by 4.4% to 720 kton CO2 equivalent (2019: 753 kton CO2 equivalent)
- Greenhouse gas emissions on member dairy farms decreased by 0.2% to 12,319 kton CO2 equivalent (2019: 12,344 kton CO2 equivalent)
- Recyclable packaging increased to 87.3% (2019: 87.0%)
- Recyclable plastic increased to 28.2% (2019: 33.0%)
- Water consumption decreased by 3.0% to 4.81 m3/tonne end-product (2019: 4.96 m3/tonne end-product)
- Sustainable agricultural raw materials reached 100% (2019: 87%)
- Traceability to source (palm oil, soy, pulp & paper, cocoa) reached 91%
- Use of ‘Green Electricity’ increased to 100% (2019: 94%)
- Green electricity consumption from own chain increased to 44% (2019: 25%)
Social Achievements
- 57,534 local dairy farmers trained (DDP) (2019: 77,934)
- Percentage of women in management positions increased to 27.0% (2019: 25.9%)
- Accident ratio decreased to 0.32 (2019: 0.35)
Governance Achievements
- Implemented a legal group restructuring effective 1 January 2020 to comply with the fiscal cooperative regime
- Issued a 300 million euro perpetual hybrid subordinated debenture loan
Climate Goals & Targets
- Climate-neutral dairy production by 2050
- 100% circular packaging by 2050
- Positive biodiversity impact by 2050
- Reduce CO2-equivalent emissions at production facilities and in transport to production facilities by 40% and by 33% at member dairy farms, in comparison to 2015 (by 2030)
- Train 75,000 local dairy farmers by 2025 through the Dairy Development Programme
- Reduce water consumption by 25% by 2030 (compared to 2018)
Environmental Challenges
- Corona pandemic impacting sales in Hong Kong and out-of-home channels, devaluation of local currencies, lower commodity dairy prices
- Farmers’ protests in the Netherlands
- Economic problems in Nigeria due to loss of oil-related income
- Global spike in cybercrime
Mitigation Strategies
- Accelerated implementation of strategy and cost savings
- Restructuring of business operations
- Shifting salesforce from foodservice and out-of-home to retail
- Focus on digital and e-commerce channels
- Cost reduction measures
- Established Security Operations Centre to address cyber threats
- Constructive dialogue with stakeholders regarding farmers’ concerns
Supply Chain Management
Responsible Procurement
- Sustainable procurement of agricultural raw materials
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI
Sustainable Products & Innovation
- Lactoferrin production expansion
- Recyclable packaging
- Paper straws
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- Climate change
- Biodiversity
- Recyclable packaging
- Sustainable sourcing
- Animal health and welfare
- Nitrogen reduction
Environmental Achievements
- Reduced greenhouse gas emissions from production and transport (Scope 1 and 2) by 6.1% to 649 kt CO2 equivalent (2021: 691 kt)
- Reduced greenhouse gas emissions on member dairy farms (Scope 3 – member milk) by 2.5% to 10,823 kt CO2 equivalent (2021: 11,099 kt)
- Increased recyclable packaging to 91% (2021: 90%)
- Achieved 100% responsible sourcing of traceable raw materials
- 94% traceability to source (palm oil, pulp and paper, and cocoa)
- Reduced water consumption by 2.7% to 4.72 m3/tonne end-product (2021: 4.85 m3)
Social Achievements
- Increased remuneration for member dairy farmers by 47.2% to 58.69 euros per 100 kilos of supplied milk
- Launched Olper’s cheese in Pakistan
- Launched various new sustainable products (Biotis®, Friesche Vlag Barista Haver, Valess, Chocomel plant-based, Friso Natura, Debic Vegan-top, etc.)
- Completed a large-scale nutrition survey in Southeast Asia (SEANUTS II)
- Dairy Development activities supported tens of thousands of local farmers globally
- 83.8% of member dairy farms in the Netherlands practiced pasture grazing
Governance Achievements
- Published climate plan with SBTi validated 2030 targets aligned with the Paris Agreement
- Established a Sustainability Committee within the Supervisory Board
- Negotiated a new continuous credit facility (EUR 1.25 billion) linked to four sustainability performance indicators
- Implemented a new methodology for Foqus planet Sustainable development, increasing remuneration for sustainability measures on farms
Climate Goals & Targets
- Achieve net-climate-neutral dairy by 2050
- Reduce greenhouse gas emissions by 63% (Scope 1 and 2) and 37.5% (Scope 3) by 2030
- Achieve 74% compliance with FrieslandCampina Global Nutritional Standards Next Level by 2025
- Achieve 15% share of Affordable Nutrition by 2025
- Reduce water consumption each year
- By 2025, at least 95% of packaging suitable for recycling or reuse
Environmental Challenges
- High inflation impacting consumer dairy business and inability to fully pass on cost increases
- Supply chain disruptions due to the war in Ukraine and energy crisis
- Limited availability of biofuels for production
- Uncertainty among member dairy farmers due to the nitrogen debate in the Netherlands
- Difficulty staffing job openings due to a tight labor market
- Increased ESG reporting requirements
Mitigation Strategies
- Restructuring and optimization of the production network
- Price increases to retain healthy margins
- Investments in new sustainable production facilities
- Initiated various pilots on livestock feed additives, circular barn systems, and deforestation-free soy
- Attractive recruitment campaigns and focus on employee well-being
- Initiatives to prepare for CSRD reporting obligations
Supply Chain Management
Responsible Procurement
- Sustainable and traceable sourcing of agricultural raw materials
- Collaboration with Agrifirm on deforestation-free soy
- Zero deforestation and conversion policy
Climate-Related Risks & Opportunities
Physical Risks
- Droughts
- Floods (Pakistan)
- Extreme weather
Transition Risks
- Regulatory changes (nitrogen regulations)
- Market shifts (consumer purchasing power)
Opportunities
- Development of energy-efficient products
- Growing demand for sustainable products
Reporting Standards
Frameworks Used: GRI
Third-party Assurance: PricewaterhouseCoopers Accountants N.V. (limited assurance)
Sustainable Products & Innovation
- Biotis® GOS-OP High Purity Prebiotic
- Friesche Vlag Barista Haver Plant-based oatmeal beverage
- Valess Crispy chicken style burger
- Olper’s kaas
- Chocomel plant-based
- Vana-SanaTM DHA & ARA
- Friso Natura
- Friso goat
- Debic Vegan-top
- Debic cream cheese
Awards & Recognition
- Best Employer Brand in Europe (Tiara Talent Acquisition awards)
- Graduates Choice Award Malaysia
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Reducing greenhouse gas emissions on farms
- Sustainable farming and land use
- Reducing greenhouse gas emissions in production and transport
- Climate change adaptation
- Circular packaging and waste
Environmental Achievements
- Greenhouse gas emissions from production facilities and milk transport: 588 kt CO2 equivalent (-9.4%)
- Greenhouse gas emissions on member dairy farms: 10,359 kt CO2 equivalent (-4.3%)
- 91% of the electricity purchased by our production facilities in the Netherlands was covered by electricity generated by member dairy farmers (2022: 89%)
- 91% recyclable packaging (2022: 91%)
Social Achievements
- 75% of consumer products complied with the FrieslandCampina Global Nutritional Standards (GNS) Next Level (2025 target: 74 percent)
- 74% of the product range consists of ‘basic nutritious products for daily consumption’ and 26 percent consists of ‘indulgent products for occasional consumption’
- 16 percent of consumer products was affordable for population groups with low incomes
Governance Achievements
- Chief Sustainability Officer (CSO) joined the Executive Board on 1 October 2023
- Successfully issued a 300 million euro Schuldschein linked to ESG goals
- Signed an agreement for the issue of private loans in support of long-term financing valued at 400 million euros and USD 100 million
Climate Goals & Targets
- Net-climate-neutral dairy by 2050
- Net-positive impact on nature by 2050
- Reduce greenhouse gas emissions for all scopes to zero by 2030
- Reduce water consumption in production processes by 2030
- 74 percent of the product range consists of ‘basic nutritious products for daily consumption’ by 2025
- Reduce greenhouse gases during the production of milk for key international buyers by 14 percent by 2025 in comparison to 2019
Environmental Challenges
- Difficult market conditions and one-off restructuring costs negatively affected FrieslandCampina’s 2023 results
- Difference between the guaranteed price of member milk and market prices for commodity dairy products
- Sale of expensive stocks in a market of low prices
- Unfavourable currency translation effects
- Loss of consumer purchasing power due to high inflation
- Structural decline in profit
- High costs
- Loss of market share, particularly in consumer markets
- Low profit margins associated with the sale of cheese
Mitigation Strategies
- Implementation of the Expedition 2030 strategy and a new executive structure with seven focused business groups
- Cost savings programme including a reduction of 1,800 jobs
- Optimisation of the product portfolio, simplification of product specifications and process standardisation
- Annual cost savings of 400 to 500 million euros by 2026
Supply Chain Management
Responsible Procurement
- Sustainable sourcing of agricultural raw materials and paper packaging
- Responsible Supplier Policy including zero-deforestation and -conversion
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather conditions
- Droughts
- Floods
Transition Risks
- Regulatory changes
- Changes in consumer demand
Opportunities
- Development of energy-efficient products
- Renewable energy generation solutions
Reporting Standards
Frameworks Used: GRI
Third-party Assurance: PricewaterhouseCoopers Accountants N.V.
UN Sustainable Development Goals
- Goal 7
- Goal 13
FrieslandCampina contributes to eight UN Sustainable Development Goals (SDGs).
Sustainable Products & Innovation
- Friso Prestige premium infant nutrition
- Chocomel plant-based
Awards & Recognition
- LinkedIn Talent Insights Pioneer award