AOKI Holdings Inc.
Climate Impact & Sustainability Data (2021, 2021-04 to 2022-03, 2023, 2023-03, 2023-04 to 2024-03, 2024)
Reporting Period: 2021
Environmental Metrics
ESG Focus Areas
- Environment
- Social
- Governance
Environmental Achievements
- Reduced power consumption at each store in the Fashion Business by around 40% compared to fiscal 2009 by switching to LED lighting.
- Launched the world's first wool recycling project in 1996.
- Developing eco-friendly products using recycled materials (e.g., recycled plastic bottles).
Social Achievements
- Introduced the Shift Gears Program to improve work-life balance.
- Established an internal qualification system for part-time employees.
- Promoting various initiatives for diversity and work-life balance.
- Supporting local sports and cultural activities (e.g., Nagano Marathon sponsorship).
Governance Achievements
- Appointing three external directors and two external auditors.
- Established a Nomination and Remuneration Committee.
- Reinforcing the functions of the Board of Directors and the Board of Auditors.
Climate Goals & Targets
Environmental Challenges
- Declining demand for suits due to changes in lifestyles and work styles.
- Shrinking bridal market and intensified competition.
- Impact of COVID-19 on sales and profitability.
Mitigation Strategies
- Developing new Life & Work Style product lines.
- Proposing various wedding styles (e.g., online weddings, small weddings).
- Introducing new services and content in entertainment facilities (e.g., telecommuting support).
- Cost reduction measures in each business.
Supply Chain Management
Responsible Procurement
- Quality improvement meetings with suppliers
Climate-Related Risks & Opportunities
Sustainable Products & Innovation
- Washable suits
- Cool biz suits
- Warm biz suits
- Suits with recycled polyester linings
- Dress shirts made with recycled fibers from plastic bottles
Reporting Period: 2021-04 to 2022-03
Environmental Metrics
ESG Focus Areas
- Environment
- Social
- Governance
Environmental Achievements
- Reduced per-store Scope 1 and Scope 2 CO2 emissions; aiming for 50% reduction by FY2030 compared to FY2017 levels.
- Developed washable suits and other eco-friendly products using recycled materials (ECOPET®, RENU®).
- Continued Japan’s first wool recycling project.
Social Achievements
- Ranked No. 1 in Japan’s largest customer satisfaction survey (JCSI).
- Pajamas Suit® won the Nikkei MJ Award.
- Anniversaire produced its 100,000th wedding.
- Anniversaire staff won second place in the 16th HRS Service Competition.
Governance Achievements
- Established a Sustainability Committee in December 2021.
- Disclosed information in line with TCFD recommendations.
- Board of Directors consists of 12 directors, including five external directors (41.7% external, 16.7% female).
Climate Goals & Targets
Long-term Goals:
- Achieve zero CO2 emissions across the entire supply chain by 2050.
Medium-term Goals:
- Reduce per-store Scope 1 and Scope 2 emissions by 50% by FY2030 compared to FY2017 levels.
Environmental Challenges
- Shrinking market and declining work population in Japan.
- Climate change risks (transition risks, physical risks).
- Need to adapt to changing lifestyles and work styles.
- Securing labor in a declining birthrate environment.
Mitigation Strategies
- Amend business portfolio; redefine and combine existing products and services.
- Reform store operations through digital transformation (DX); introduce franchise system and unmanned, labor-saving system.
- Utilize multi-talented human resources (hybrid human resources).
- Full-fledged implementation of sustainability management; systematically advance risk management measures.
Supply Chain Management
Responsible Procurement
- Quality improvement meetings with suppliers; sharing customer feedback and involvement in product development.
Climate-Related Risks & Opportunities
Physical Risks
- Loss of sales opportunities due to production area and distribution network disorder as well as reduction in store operation as a result of disasters or infectious diseases
Transition Risks
- Decrease in demand for existing products; loss of sales opportunities due to delay in developing products which address global warming; increased store operation costs due to tightened regulations such as a carbon tax or carbon pricing; shift from thermal power generation to renewable energy.
Opportunities
- Development of new, sustainable products and services; cost reductions thanks to expanded use of renewable energy; cost reductions and improved value thanks to raw materials recycling.
Reporting Standards
Frameworks Used: TCFD
Sustainable Products & Innovation
- Washable suits, eco-friendly products using recycled materials (ECOPET®, RENU®), Pajamas Suit®
Awards & Recognition
- Nikkei MJ Award (Pajamas Suit®)
- First place in JCSI survey (2021)
Reporting Period: 2023
Environmental Metrics
Total Carbon Emissions:114,157 t-CO2 (FY2023)
Scope 3 Emissions:444,403 t-CO2 (FY2023)
Renewable Energy Share:30% (at three stores with solar carports)
ESG Focus Areas
- Human resources
- Business development / Innovation
- Environment
- Governance
- Local communities
Environmental Achievements
- Reduced per-store Scope 1 and Scope 2 CO2 emissions by 50% compared to FY2017 levels by FY2030 (target)
- Installed solar carports at three AOKI stores, replacing about 30% of annual electricity use per store with renewable energy
- Developed 50 environmentally friendly products (FY2023)
Social Achievements
- Launched the OKAERI Eco Project to collect unwanted clothing at stores for recycling
- Increased percentage of women in management positions to 4.9% (FY2023), aiming for at least 20% by FY2030
- Improved employee engagement score to 55% (FY2023), aiming for at least 65% by FY2030
- Held the 25th AOKI Group Harmony Concert, inviting 2,000 guests and supporting charity activities
- Concluded CSR standards agreements with 101 factories (FY2023)
Governance Achievements
- Established a Compliance Office in November 2022 and implemented compliance training for all employees
- Transitioned to a company with an Audit and Supervisory Committee in June 2023
- Strengthened the authority of the Nomination and Remuneration Committee by ensuring a majority of independent External Directors
Climate Goals & Targets
Long-term Goals:
- Achieve zero CO2 emissions across the entire supply chain by 2050
Medium-term Goals:
- Reduce per-store Scope 1 and Scope 2 emissions by 50% compared to FY2017 levels by FY2030
- Achieve at least 20% women in management positions by FY2030
- Achieve at least 65% employee engagement score by FY2030
Environmental Challenges
- Climate change risks (transition risks, physical risks)
- Insufficient female participation in management
- Concerns about career development and communication among employees
Mitigation Strategies
- Implementing various measures to reduce CO2 emissions and transition to renewable energy
- Promoting initiatives to increase the percentage of women in management positions
- Implementing measures to address career development and communication concerns, including 1-on-1 meetings and briefings
Supply Chain Management
Supplier Audits: 101 CSR standards agreements concluded with factories (FY2023)
Responsible Procurement
- Supplier Code of Conduct (established in 2022)
- CSR audits through questionnaires for suppliers
Climate-Related Risks & Opportunities
Physical Risks
- Increased store operation costs due to tightened regulations
- Restrictions on product materials
- Decreased demand for existing products
- Increased costs due to food procurement instability
- Increased utility costs due to higher average temperatures
- Production area and distribution network disruptions due to extreme weather
Transition Risks
- Restrictions on the provision of products and services
- Decreased sales opportunities for environmentally friendly products
- Increased financing costs due to declining investor appreciation
- Loss of sales opportunities due to regulatory changes
Opportunities
- Shift from thermal power generation to renewable energy
- Application of recycling
- Development and expansion of products and services that contribute to carbon reduction
- Access to new markets
- Cost reductions from raw materials recycling
- Development of new, sustainable products and services
Reporting Standards
Frameworks Used: TCFD
Sustainable Products & Innovation
- AOKI ECO FRIENDLY® products (using recycled materials like ECOPET® and RENU®)
- Wool Eco Shoes (made from recycled suit materials)
- Home-washable suits
- Cool Biz and Warm Biz clothing
Reporting Period: 2023-03
Environmental Metrics
Total Carbon Emissions:112,989 t-CO2 (Scope 1+2)
ESG Focus Areas
- Environment
- Social
- Governance
Environmental Achievements
- Reduced CO2 emissions per store by 10.8% (from 88.3t-CO2 to 79.0t-CO2)
- Developed eco-friendly products using recycled materials (e.g., recycled polyester, Ecopet®)
Social Achievements
- Launched a contact center service to improve customer satisfaction
- Implemented various initiatives to improve employee engagement and work-life balance
- Held the 24th AOKI Group Harmony Concert
- Continued support for sports and next-generation development
Governance Achievements
- Transitioned to a company with an audit and supervisory board in June 2023 to enhance corporate governance
- Established a Compliance Department in November 2022
- Implemented measures to prevent recurrence of bribery incident
Climate Goals & Targets
Long-term Goals:
- Net-zero emissions by 2050 (target)
Medium-term Goals:
- Achieve 50% reduction in CO2 emissions per store by 2030
- Increase women in management positions to 20% by 2030
- Develop 50 new eco-friendly products by 2030
Short-term Goals:
- Improve profitability of existing stores in FY2024
Environmental Challenges
- Suit sales decline accelerated by the pandemic and remote work
- Increased competition in the entertainment business due to low barriers to entry and declining population
- Climate change related risks (regulatory changes, consumer preferences)
- Bribery incident
Mitigation Strategies
- Promoting casual and women's wear, exploring new opportunities in business formal wear
- Improving efficiency in store operations, implementing dynamic pricing
- Developing eco-friendly products, reducing CO2 emissions
- Strengthening corporate governance and compliance
Supply Chain Management
Supplier Audits: 65 suppliers sent a Supplier Code of Conduct
Responsible Procurement
- Supplier Code of Conduct, CSR questionnaire survey
Climate-Related Risks & Opportunities
Physical Risks
- Disasters, pandemics affecting store operations and supply chains
Transition Risks
- Regulatory changes (carbon tax, carbon pricing), market shifts (demand for existing products)
Opportunities
- Development of climate-friendly products and services, cost reduction through renewable energy
Reporting Standards
Frameworks Used: TCFD
Sustainable Products & Innovation
- Eco-friendly products using recycled materials
Reporting Period: 2023-04 to 2024-03
Environmental Metrics
ESG Focus Areas
- Environment
- Social
- Governance
Social Achievements
- Established the stylist system in 2004, offering customers ideas for apparel that best matches their preferences and lifestyles. This is connected to higher customer satisfaction.
Climate Goals & Targets
Supply Chain Management
Climate-Related Risks & Opportunities
Sustainable Products & Innovation
- Pajama Suits ®
- MeWORK project products
Reporting Period: 2024
Environmental Metrics
Total Carbon Emissions:114,157 t-CO2 (FY2023)
Scope 3 Emissions:444,403 t-CO2 (FY2023)
Renewable Energy Share:30% (at three stores with solar carports)
ESG Focus Areas
- Human resources
- Business development / Innovation
- Environment
- Governance
- Local communities
Environmental Achievements
- Reduced per-store Scope 1 and Scope 2 CO2 emissions by 50% compared to FY2017 levels by FY2030 (target)
- Installed solar carports at three AOKI stores, replacing about 30% of annual electricity use per store with renewable energy
- Developed 50 environmentally friendly products (FY2023)
Social Achievements
- Launched the OKAERI Eco Project to collect unwanted clothing at stores for recycling
- Increased percentage of women in management positions to 4.9% (FY2023), aiming for at least 20% by FY2030
- Improved employee engagement score to 55% (FY2023), aiming for at least 65% by FY2030
- 25th AOKI Group Harmony Concert with 2,000 guests and charity donation boxes
Governance Achievements
- Transitioned to a company with an Audit and Supervisory Committee in June 2023
- Established a Compliance Office in November 2022 and conducted compliance training for all Group executives and managers
- Increased ratio of External Directors to a majority and of female Directors to at least 25% (target)
Climate Goals & Targets
Long-term Goals:
- Achieve zero CO2 emissions across its entire supply chain by 2050
Medium-term Goals:
- Reduce per-store Scope 1 and Scope 2 emissions by 50% compared to FY2017 levels by FY2030
- Achieve at least 20% women in management positions by FY2030
- Achieve at least 65% employee engagement score by FY2030
Environmental Challenges
- Climate change risks (transition risks, physical risks)
- Insufficient female participation in management
- Concerns about career development and future direction of the company among some employees
Mitigation Strategies
- Implementing various measures to reinforce governance, including strengthening risk management and internal control systems
- Promoting initiatives to increase the percentage of women in management positions, including study sessions, dialogue meetings, and promoting paternity leave
- Implementing measures to address career development and communication concerns, including 1-on-1 meetings, briefings, and small meetings with management
Supply Chain Management
Supplier Audits: 101 CSR standards agreements concluded with factories in FY2023
Responsible Procurement
- Supplier Code of Conduct (established in 2022)
Climate-Related Risks & Opportunities
Physical Risks
- Increased store operation costs due to tightened regulations
- Restrictions on the provision of products and services
- Increased costs due to food procurement instability
- Increased utility and other costs associated with higher average temperatures
Transition Risks
- Decrease in demand for existing products
- Increased costs associated with the switchover to environmentally friendly materials
- Increased financing costs due to declining investor appreciation of initiatives
Opportunities
- Shift from thermal power generation to renewable energy
- Application of recycling
- Development and expansion of products and services which can contribute to carbon reduction and decarbonization
- Cost reductions and improved value thanks to raw materials recycling
- Development of new, sustainable products and services
Reporting Standards
Frameworks Used: TCFD
Sustainable Products & Innovation
- AOKI ECO FRIENDLY® products
- Wool Eco Shoes
- Dress shirts and women’s shirts using recycled fiber
- Bags made of recycled fiber