Climate Change Data

New Relic, Inc.

Climate Impact & Sustainability Data (2021-04 to 2022-03, 2023-04 to 2024-03)

Reporting Period: 2021-04 to 2022-03

Environmental Metrics

Total Carbon Emissions:33,216 tCO2e/year
Scope 1 Emissions:185 tCO2e/year
Scope 2 Emissions:1,013 tCO2e/year
Scope 3 Emissions:32,018 tCO2e/year
Renewable Energy Share:13.33%
Total Energy Consumption:15,840 GJ/year

ESG Focus Areas

  • Our Employees
  • Data Security and Trust
  • Equitable Access to Technology
  • Environmental Impact

Environmental Achievements

  • Measured Scope 1, 2, and 3 greenhouse gas emissions.
  • Moved 100% of data ingest pipeline to the cloud.
  • Implemented autoscaling across three largest resource-consuming services.

Social Achievements

  • Achieved pay equity across gender lines globally and across racial lines in the US.
  • Increased representation of Black and Hispanic Relics in the US.
  • Increased global representation of women.
  • Launched BIPOC in Tech and Allies in Action program.
  • Provided more than $6.5MM in product and discounts to nonprofits and students.

Governance Achievements

  • Obtained HITRUST certification for data privacy and security.
  • Appointed two new independent directors.
  • Published Vendor Code of Conduct.

Climate Goals & Targets

Long-term Goals:
  • Develop a robust climate strategy and science-based targets.
  • Shift to graviton instances in cloud compute clusters.
  • Move completely out of data centers to become entirely cloud-based.
Medium-term Goals:
  • Grow employee participation in social impact efforts to 70%.
  • Launch a grantmaking program ($100,000).
Short-term Goals:
  • Increase representation, development, and retention of underrepresented Relics.
  • Deliver inclusion education.
  • Hire a full-time Relic to focus on Future of Work.
  • Develop a comprehensive wellness program.
  • Launch a new employee engagement platform.

Environmental Challenges

  • Navigating potential disruptions to services.
  • Addressing compensation inequities.
  • Increasing diversity and inclusion in the workforce.
  • Reducing environmental impact of data storage.
Mitigation Strategies
  • Developed and revised Business Continuity Plan (BCP) annually.
  • Partnered with consultant to close compensation gaps.
  • Implemented DEI Working Group and leader-led action plans (LLAPs).
  • Migrated to cloud computing and implemented autoscaling.

Supply Chain Management

Responsible Procurement
  • Vendor Code of Conduct requiring compliance with environmental laws, protection of product quality and safety, financial integrity, DEI considerations, respect for employee rights, and due diligence against modern slavery.

Climate-Related Risks & Opportunities

Opportunities
  • Improving energy efficiency and reducing GHG emissions.

Reporting Standards

Frameworks Used: SASB, GRI

Certifications: ISO 27001, SOC 2, FedRAMP Moderate, HITRUST

Reporting Period: 2023-04 to 2024-03

Environmental Metrics

Total Carbon Emissions:54,380 tCO2e/year
Scope 1 Emissions:142 tCO2e/year
Scope 2 Emissions:306 tCO2e/year
Scope 3 Emissions:53,907 tCO2e/year
Renewable Energy Share:20% of total energy use
Total Energy Consumption:5,390 GJ/year

ESG Focus Areas

  • Relics (Employee Well-being)
  • Data Security and Trust
  • Environment (Climate Change)
  • Equitable Access to Tech

Environmental Achievements

  • Achieved 100% renewable energy use in offices and offset 100% of Scope 3 employee work-from-home electricity consumption through EACs.
  • Offset 100% of Scope 1 emissions through carbon removal credits.
  • Migrated to more energy-efficient cloud technologies with AWS Graviton processors.

Social Achievements

  • Launched Wellable, an online wellness platform.
  • Introduced Relic Ways of Working, a new working model.
  • Launched the STAR program for women's development.
  • Expanded recruitment and support of veterans.
  • Introduced an LGBTQIA+ benefits guide.

Governance Achievements

  • Adopted the CIS 18 Controls Framework.
  • Expanded and improved auditing and logging capabilities.
  • Achieved EU-U.S. Data Privacy Framework certification.
  • Implemented single sign-on (SSO) across SaaS applications.

Climate Goals & Targets

Medium-term Goals:
  • Net zero emissions by 2030
Short-term Goals:
  • Near-term science-based targets (SBTi submission in progress)

Environmental Challenges

  • Systemic risks from technology disruptions.
  • Potential service disruptions.
Mitigation Strategies
  • Maintains a business continuity plan with annual reviews and testing.
  • Provides real-time product status notifications to customers.
  • Prioritizes scheduled maintenance to minimize disruptions.

Supply Chain Management

Responsible Procurement
  • Partnered with qb. consulting and FRINGE22 Studio (women- and BIPOC-owned businesses, respectively).

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI, SASB, TCFD

Certifications: EU-U.S. Data Privacy Framework

Sustainable Products & Innovation

  • Observability features integrated into platform to monitor IT infrastructure's carbon footprint.