Climate Change Data

Environmental Metrics

ESG Focus Areas

• Economic Performance
• Social Performance
• Environmental Performance

Environmental Achievements

• ITC turns Carbon positive (sequestering/storing more CO2 than it emits)
• Water positive: four years in a row (Creating Rainwater Harvesting potential greater than net consumption)
• Getting closer to zero solid waste discharge (through reduction, reuse and 100% recycling)
• ITC Green Centre, Gurgaon: the first Corporate building in India with LEED Platinum Rating
• ITC's Bhadrachalam Unit: the only paperboards mill in India producing food grade ECF (Elemental Chlorine Free) pulp

Social Achievements

• Empowering over 3.5 million farmers through nearly 6,000 e-Choupals covering 36000 villages
• 41,000 hectares greened with 149 million saplings
• 10,277 hectares of drylands irrigated
• 2154 women entrepreneurs created
• 37,000 children covered under rural education

Governance Achievements

• ITC's Corporate Governance processes are designed to support effective management of multiple businesses while retaining focus on each one of them.

Climate Goals & Targets

Environmental Challenges

• Challenging business environment of the cigarette industry
• Incubation costs of new FMCG business and the rural marketing initiatives
• Gestation costs of investments in the paperboards business
• Water stress and reduction in the availability of freshwater
• Threat to agriculture and food security
• Threats to biodiversity
• Adverse impact of sea-level rise on coastal agriculture and settlements
• Impact on human health due to the increase in vector and water-borne diseases
• Increased energy requirements and impact on climate-sensitive industry and infrastructure

Mitigation Strategies

• Reduce specific energy consumption in its operations through improved technology and processes
• Sequester greenhouse gases, especially carbon dioxide, through a large-scale forestry programme
• Minimise the consumption of fresh water per unit of output in all its businesses
• Minimise/eliminate discharge of treated effluents to prevent damage to the environment
• Create rainwater harvesting potential within the Company’s units
• Creating additional rainwater harvesting capacity through external watershed development projects in water stressed areas
• Reducing Green House Gases emission
• Implementing various adoption measures relevant to ITC of the Clean Development Mechanisms (CDM) under the Kyoto Protocols
• Reduce waste per unit of output
• Ensure recycling of all the wastes generated by the Company’s operations
• Maximise reuse of the wastes as raw material

Supply Chain Management

Responsible Procurement

• Sharing best practices to upgrade quality
• Supporting small and medium industries with guaranteed buyback arrangements
• Value engineering
• Common values, relating to Human Rights and ‘beyond compliance’ labour practices, are shared across the entire supply chain

Climate-Related Risks & Opportunities

Physical Risks

• water stress and reduction in the availability of freshwater
• threat to agriculture and food security
• threats to biodiversity
• adverse impact of sea-level rise on coastal agriculture and settlements
• impact on human health due to the increase in vector and water-borne diseases
• increased energy requirements and impact on climate-sensitive industry and infrastructure

Opportunities

• Clean Development Mechanisms (CDM) projects

Reporting Standards

Frameworks Used: GRI G3

Certifications: ISO 9001, ISO 14001, OHSAS 18001, SA 8000, HACCP, BRC/IoP, ISO 17025

Third-party Assurance: PricewaterhouseCoopers Pvt. Ltd.

Awards & Recognition

• LEED Platinum Rating
• Numerous awards and certifications listed in Annexures

Environmental Metrics

ESG Focus Areas

• Climate Change
• Water Management
• Waste Management
• Sustainable Livelihoods
• Social Investments
• Human Rights
• Governance

Environmental Achievements

• Carbon positive for 8 consecutive years
• Water positive for 11 consecutive years
• Solid waste recycling positive for 6 consecutive years
• More than 40% of energy consumption from renewable sources
• Greened over 1,42,000 hectares through Social and Farm Forestry initiative
• Soil and moisture conservation to 1,16,000 hectares

Social Achievements

• Created over 5 million sustainable livelihoods
• Strengthened the agri-production base of nearly 4 lakh farmers
• Educated over 3,00,000 children through Primary Education initiative
• Empowered over 4 million farmers through e-Choupal initiative
• Created nearly 40,000 sustainable livelihoods for rural women
• Provided animal husbandry services to over 8,00,000 milch animals

Governance Achievements

• Conforms to GRI G3 guidelines at A+ level
• Independently assured by Ernst & Young Pvt Ltd.
• Supports the principles underlying the United Nations Global Compact

Climate Goals & Targets

Environmental Challenges

• High rates of taxation on cigarettes leading to smuggling and illegal manufacture
• Deteriorating natural resource base impacting agriculture
• Climate change affecting agricultural production and livelihoods
• Water stress impacting agricultural production
• Waste management challenges
• Energy security challenges
• Restrictive regulations impacting agri-businesses

Mitigation Strategies

• Engaging with policymakers for balanced regulatory and fiscal framework for tobacco
• Implementing unique business models for agri-sourcing
• Adopting strategies for climate change mitigation (energy conservation, renewable energy, carbon sequestration, water conservation, waste management)
• Expanding renewable energy portfolio
• Establishing green buildings
• Implementing extensive social investment programs
• Engaging with policymakers for enabling policy framework for agri-businesses

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Encouraging compliance with ISO 9001, ISO 14001, and OHSAS 18001 certifications
• Integrating Triple Bottom Line approach into supply chain
• Supporting competency development among local vendors
• Setting up sourcing centers in rural India

Climate-Related Risks & Opportunities

Physical Risks

• Disruption in agricultural patterns and yields
• Water availability issues
• Increased severity of storms and cyclones
• Disruption of road and rail traffic
• Higher surface temperatures
• Disruption of water supply

Transition Risks

• Stringent regulations on carbon emissions

Opportunities

• Development of energy-efficient products
• Leveraging India-specific schemes such as PAT or RECs

Reporting Standards

Frameworks Used: GRI G3

Certifications: LEED Platinum (Hotels), FSC Chain of Custody (Paperboards), ISO 14001 (Manufacturing Units), OHSAS 18001 (Manufacturing Units), SA 8000 (Some Units)

Third-party Assurance: Ernst & Young LLP

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• LEED Platinum certified hotels
• ECF pulp
• Food grade packaging
• Fortified food products

Awards & Recognition

• World Business and Development Award
• Nielsen Corporate Image Monitor (first in CSR category)
• Various other awards and certifications

Environmental Metrics

ESG Focus Areas

• Climate Change
• Sustainable Livelihoods
• Sustainable Management of Natural Resources
• Human Rights
• Local Community Development

Environmental Achievements

• Renewable energy constituted 43% of total energy consumption.
• Carbon positive for 13 years.
• Water positive for 16 years.
• Solid waste recycling positive for 11 years.
• 5,458,077 tonnes of CO2 sequestered in FY 2017-18.
• 33.07 million kilolitres of total rainwater harvesting potential created.

Social Achievements

• Supported the creation of over 6 million livelihoods.
• Implemented large-scale interventions in climate-smart and sustainable agriculture.
• ITC e-Choupal initiative benefitted over 4 million farmers.
• Social and Farm Forestry Initiative greened over 680,000 acres.
• Well Being Out of Waste Programme extended to over 77 lakh citizens.

Governance Achievements

• Conferred the Porter Prize 2017 for 'Excellence in Corporate Governance and Integration'.

Climate Goals & Targets

Environmental Challenges

• Global challenges: large-scale migration, extreme weather events, water crisis, failure of climate-change mitigation.
• Indian context challenges: water crisis affecting 600 million people, climate change impacting agriculture, rapid urbanization.
• ITC context challenges: regulatory policies impacting the legal cigarette industry, complexity of operations, attracting and retaining talent, water and energy scarcity, corporate reputation.

Mitigation Strategies

• Engagement with industry bodies for reasonable regulation and taxation policies.
• 3-tier governance structure for efficient management.
• Strengthening talent brand and employee engagement.
• Energy conservation initiatives and increased renewable energy share.
• Comprehensive CSR program focusing on sustainable agriculture and resource management.
• Structured media engagement and risk management practices.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Board approved Sustainability Policies addressing labour practices, human rights, bribery, occupational health and safety, environment.
• 'Code of Conduct for Vendors and Service Providers'.

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events

Transition Risks

• Regulatory changes

Opportunities

• Improved resource use efficiency

Reporting Standards

Frameworks Used: GRI Standards

Certifications: ISO 14001, OHSAS 18001, FSSC 22000, ISO 22000, HACCP, LEED Platinum, SA 8000, FSC Chain of Custody

Third-party Assurance: Ernst & Young (EY)

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• B Natural juices (not from concentrate)
• Aashirvaad Sugar Release Control Atta
• Aashirvaad Atta with Multigrains
• Sunfeast Farmlite biscuits

Awards & Recognition

• Porter Prize 2017
• National Award for Excellence in Employee Relations 2017
• ATD Excellence in Practice Award 2017

Environmental Metrics

ESG Focus Areas

• Climate Change
• Local Community Development
• Sustainable Livelihoods
• Sustainable Management of Natural Resources
• Employee Engagement
• Sustainable Supply Chain

Environmental Achievements

• 41% of total energy from renewable sources
• Carbon positive for 14 years, water positive for 17 years and solid waste recycling positive for 12 years
• 5,238 Kilo tonnes CO2 GHG Removals
• 67.25 TJ energy saved in 2018-19
• 35.35 Million kl Rainwater Harvesting Potential created
• Sustainably managed 54,000+ tonnes dry waste in 2018-19 including 7,400 tonnes of Multi-layered plastics/Low value plastic waste
• Commitment to 100% reusable, recyclable or compostable packaging

Social Achievements

• 6 million livelihoods created
• 4 million farmers empowered through e-Choupal
• 135 Million person-days of employment generated through social and farm forestry initiatives
• Around 6,91,000 Children covered under education programme and around 67,500 youth skilled and trained
• NITI Aayog and ITC partnership trained over 200,000 farmers
• ITC’s ‘Baareh Mahine Hariyali’ programme doubled farmer incomes in certain districts of Uttar Pradesh

Governance Achievements

• Strong corporate governance philosophy anchored on values of trusteeship, transparency, ethical corporate citizenship, empowerment & accountability and control
• CSR and Sustainability Committee of the Board reviews, monitors and provides strategic direction to the Company's CSR and sustainability practices

Climate Goals & Targets

Environmental Challenges

• Increasing complexity of operations in the context of a highly diversified business portfolio
• Sustaining market leadership despite increasing competitive pressures
• Attracting and retaining the best talent given the multitude of options available to skilled professionals
• Ensuring harmonious employee relations to enable smooth functioning and productivity enhancement
• Adverse impact of water and energy scarcity on production
• Impact of punitive and discriminatory taxation and regulatory policies on the legal cigarette industry in India
• Corporate Reputation
• Adverse impact on ITC’s operations and performance due to market risk, credit risk and liquidity risk
• Disruption of business operations due to non-availability of critical Information Technology (IT) systems and unauthorised access through cyber attacks

Mitigation Strategies

• Three-tier governance structure
• Investing in world-class Integrated Consumer Goods Manufacturing and Logistics facilities (ICMLs)
• Focusing on efficient supply chain management and backward integration
• Strengthening ITC’s Talent Brand
• Benchmarking compensation package
• Focusing on energy conservation initiatives and enhancing the share of renewable energy
• Integrated water management approach
• Robust risk management practices
• Strong cash flow generation from operations
• Effective engagement and responsible advocacy with stakeholders
• IT Continuity Plan
• Contemporary security practices and technologies

Supply Chain Management

Responsible Procurement

• Over ₹11,300 crores spend on indigenous procurement of raw materials, stores and supplies (88% of total procurement)

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events

Reporting Standards

Frameworks Used: International Framework, GRI Standards

Third-party Assurance: Ernst & Young Associates LLP

Sustainable Products & Innovation

• Aashirvaad Sugar Release Control Atta
• Sunfeast Farmlite Active Protein Power biscuits
• Farmland potatoes
• ITC Master Chef Super Safe prawns

Environmental Metrics

ESG Focus Areas

• Climate Change
• Water Security
• Sustainable Agriculture
• Sustainable Packaging and Circular Economy
• Sustainable Livelihoods
• Sustainable Supply Chain and Responsible Sourcing
• Biodiversity
• Product Sustainability
• Human Rights
• Occupational Health and Safety
• Learning and Development
• Diversity and Inclusion

Environmental Achievements

• Achieved 99%+ total solid waste recycling.
• 42% of total energy consumption from renewable sources.
• More than 950,000 acres under forest cover with addition of 76,608 acres of plantation added under social and farm forestry initiatives that resulted in 6,182 kilo tonnes CO2 sequestration in FY 2021-22.
• 9 ITC units met more than 90% of their electrical energy requirements from renewable sources in FY 2021-22.
• Turned Plastic Neutral: In FY 2021-22, 54,000 tonnes of plastic waste collected and sustainably managed across 35 states/union territories.

Social Achievements

• Sustainable livelihoods supported for 6 million people.
• Empowered 4 million farmers through e-Choupal.
• 86,000 women supported with gainful employment opportunities.
• More than 1 lakh youth benefitted from vocational training initiatives.
• Over 8.6 lakh children received supplementary education.

Governance Achievements

• Sustained ‘AA’ rating by MSCI-ESG.
• Included in the Dow Jones Sustainability Emerging Markets Index.
• Rated ‘A -’ at the Leadership Level for both Climate Change and Water Security by CDP.

Climate Goals & Targets

Environmental Challenges

• Climate change as an existential threat.
• Global unemployment remaining above pre-Covid-19 levels.
• Need to find gainful employment for 12 million youth joining the Indian workforce annually.
• Water stress in India (over 54% water stressed).

Mitigation Strategies

• Sustainability 2.0 vision anchored on inclusive and innovative business models.
• Multi-pronged climate strategy including decarbonisation and building resilience.
• Integrated water stewardship programme including demand and supply side management.
• Two-horizon approach to secure current livelihoods and equip for future opportunities.

Supply Chain Management

Responsible Procurement

• Sustainable Tobacco Programme
• Rain Forest Alliance
• Forest Stewardship Council ®

Climate-Related Risks & Opportunities

Physical Risks

• Intense heat waves
• High and variable rainfall
• Flooding
• Reduction in crop yields

Reporting Standards

Frameworks Used: GRI Standards, IIRC Framework, SEBI’s Framework

Third-party Assurance: Deloitte Haskins & Sells

UN Sustainable Development Goals

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ITC's Sustainability 2.0 ambitions and priorities are aligned to UN SDGs Targets.

Awards & Recognition

• Travel + Leisure India’s Best Awards 2021 (Best Luxury Hotel Chain)

Environmental Metrics

ESG Focus Areas

• Climate change
• Water stewardship
• Plastic waste and circular economy
• Sustainable agriculture
• Biodiversity conservation
• Sustainable livelihoods

Environmental Achievements

• 38 buildings achieved Platinum certification USGBC (U.S. Green Building Council)/IGBC (Indian Green Building Council)
• ITC Windsor, Bengaluru achieved LEED® Zero Carbon Certification
• ITC Grand Chola, Chennai and ITC Gardenia, Bengaluru received LEED® Zero Carbon certification
• Kovai facility awarded AWS Platinum-level certification for water stewardship

Social Achievements

• Implementation of 'WeAssure' program for health & hygiene in hotels, receiving Platinum Level certification from DNV
• Commitment to procuring sustainable raw materials and collaborating with certification bodies for responsible sourcing

Governance Achievements

• Board-approved policies covering NGRBC principles (P1 to P9)
• Establishment of Sustainability Compliance Review Committee to monitor and evaluate compliance

Climate Goals & Targets

Environmental Challenges

• Not disclosed

Mitigation Strategies

• Not disclosed

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Commitment to procuring sustainable raw materials

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: NGRBC

Certifications: ISO 14001, OHSAS 18001/ISO 45001, SA 8000, FSSC 22000/ISO 22000/HACCP, Rainforest Alliance, Global G.A.P Certification, Fairtrade, USDA Organic, LEED® Zero Carbon, LEED® Platinum, AWS Platinum

Third-party Assurance: M/s Deloitte Haskins & Sells LLP

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Climate Change
• Water Stewardship
• Plastic Waste and Circular Economy
• Sustainable Agriculture
• Biodiversity Conservation
• Sustainable Livelihoods
• Human Rights
• Labor Practices
• Stakeholder Engagement

Environmental Achievements

• Achieved Plastic Neutrality for the second consecutive year by collecting and sustainably managing more than 60,000 tonnes of plastic waste.
• Recycled over 99% of solid waste from its operations.
• Recycled nearly 84,000 tonnes of externally sourced post-consumer waste paper.
• Farm and social forestry programs sequestered nearly six million tonnes of CO2, more than two times the amount of CO2 generated from ITC’s operations.
• Increased renewable energy share to 43%.

Social Achievements

• Employed 49,824 employees, 6,330 of whom were female.
• Employed 294 differently abled employees.
• Overall attrition rate of 12% across employees.
• Implemented various wellbeing initiatives for employees and workers.
• Facilitated capacity building workshops for key value chain partners.

Governance Achievements

• CSR and Sustainability Committee of the Board reviews and oversees implementation of Sustainability Policies.
• Implemented a comprehensive Code of Conduct covering anti-corruption and anti-bribery.
• Has a Grievance Redressal Policy in place for employees and workers.

Climate Goals & Targets

Environmental Challenges

• Climate change related physical and transitional disruptions impacting business operations, sourcing, and supply chain.
• Inability to comply with regulations on plastic packaging.
• Potential regulatory penalties and reputational risks due to non-compliance.

Mitigation Strategies

• Climate risk modelling and development of adaptation plans.
• Promotion of climate-smart agriculture.
• Diversification and contingency planning of supply chain.
• Focus on energy conservation and renewable energy.
• Sustainable packaging initiatives and alternatives to single-use plastics.
• Partnering with suppliers for recycled plastic.

Supply Chain Management

Supplier Audits: Third-party desktop assessment of Critical Tier 1 suppliers.

Responsible Procurement

• Board approved Policy on Sustainable Supply Chain and Responsible Sourcing
• Code of Conduct for Suppliers and Service Providers
• Sustainable Agriculture practices
• Global certifications (RFA, FSC®, Fairtrade, etc.)

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events
• Vagaries of weather impacting crop cycles and raw material availability
• Water availability for operations and farm value chains

Transition Risks

• Additional levies for emission/water intensive industries
• Regulatory penalties and reputational risk

Opportunities

• Energy efficiency improvements
• Renewable energy investments
• Sustainable product innovation

Reporting Standards

Frameworks Used: NGRBC

Certifications: ISO 14001, ISO 45001, FSSC 22000, ISO 22000, HACCP, Rainforest Alliance (RFA), Forest Stewardship Council® (FSC®), OHSAS 18001

Third-party Assurance: Independent third-party assurance provider (ISAE 3000)

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• GreenCo Platinum+ rating for Bhadrachalam and Kovai Units

Environmental Metrics

ESG Focus Areas

• climate change
• water stewardship
• plastic waste and circular economy
• sustainable agriculture
• biodiversity conservation
• sustainable livelihoods

Climate Goals & Targets

Supply Chain Management

Climate-Related Risks & Opportunities

Environmental Metrics

ESG Focus Areas

• Climate Change
• Water Security
• Biodiversity
• Sustainable Supply Chain
• Product Sustainability
• Sustainable Livelihoods
• Nutrition
• Governance

Environmental Achievements

• Achieved 50% renewable energy in total energy consumption, exceeding the 2030 target.
• Reduced specific energy consumption by 11-34% across different businesses compared to the 2018-19 baseline.
• Reduced specific GHG emissions by 11-27% across different businesses compared to the 2018-19 baseline.
• Sustained plastic neutrality for the third consecutive year.
• Greened over 1 million acres through afforestation and biodiversity conservation programs.
• 40 LEED Platinum-certified green buildings.
• 12 LEED Zero Carbon certified hotels and 1 LEED Zero Carbon data center.

Social Achievements

• Supported over 6 million livelihoods.
• Women-focused initiatives reached over 6 million women.
• Achieved first rank in ATNI India Index 2023.
• Implemented Savlon Swasth India Mission, reaching over 2.6 million children.
• Strengthened 17,580 grassroots institutions.

Governance Achievements

• Implemented a double materiality assessment.
• Maintained an AA rating by MSCI for the fifth consecutive year.
• Achieved an 'A' List for CDP Water and retained 'A-Leadership' in CDP Climate for the third consecutive year.

Climate Goals & Targets

Environmental Challenges

• Climate change related physical and transition risks impacting business operations, sourcing, and supply chain.
• Cybersecurity risks due to increased digitalization.
• Talent acquisition and retention in a competitive market.
• Discriminatory taxation and stringent regulations impacting the domestic legal cigarette industry.
• Failure to anticipate evolving consumer preferences and innovate.
• Supply chain disruptions due to unforeseen events.
• Heightened uncertainty in the macroeconomic environment.
• Inability to comply with regulations on plastic packaging.
• Complexity of operations in a diversified business portfolio.

Mitigation Strategies

• Climate risk modelling, adaptation plans, and climate-smart agriculture.
• Comprehensive information policy, robust IT continuity plans, and a dedicated security team.
• Strengthening ITC’s talent proposition, investment in capability building, and competitive compensation.
• Engagement with policymakers, actions against illicit trade, and portfolio fortification.
• Deep understanding of consumer preferences, agile innovation, and digital technologies.
• Institutionalised processes and protocols, cross-functional crisis management teams, and business continuity plans.
• Adaptive and resilient supply chains, diversification, and contingency planning.
• Sustainable packaging initiatives, compliance management, and alternative materials.
• Strategy of Organisation, distributed leadership, and succession planning.

Supply Chain Management

Supplier Audits: 40% of critical Tier-1 suppliers assessed.

Responsible Procurement

• Code of Conduct for Suppliers and Service Providers; ESG assessments; capacity building workshops; traceability initiatives; sustainable certifications.

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events, floods, heat waves, cyclones, drought, erratic precipitation.

Transition Risks

• Regulatory changes, higher compliance costs, potential penalties.

Opportunities

• Development of climate-resilient products and services; renewable energy investments; energy efficiency improvements.

Reporting Standards

Frameworks Used: GRI Standards 2021, Integrated Reporting Framework, TCFD recommendations, CDP

Certifications: ISO 14064:2018, ISO 14001, OHSAS 18001, FSC®, AWS

Third-party Assurance: KPMG Assurance and Consulting Services LLP

UN Sustainable Development Goals

• Not disclosed

ITC's multi-dimensional environment and social interventions contribute favorably to all 17 UN SDGs.

Sustainable Products & Innovation

• Sunfeast Farmlite Core Digestive in 100% paper bag; Mangaldeep Agarbatti with 10% lower carbon footprint; Paperkraft File Folder without BOPP lamination; Fiama Shower Gel in recyclable pouch; Savlon Wet Wipes with 70% PCR content.

Awards & Recognition

• CDP Water 'A' List; CDP Climate 'A-Leadership'; MSCI AA rating; Dow Jones Sustainability Emerging Markets Index; ATNI India Index first rank; Global KAIZEN™ Award; WorldStar Packaging Awards; Sanctum & Divinity SIES SOP Star Awards; IFCA Star Awards.

Environmental Metrics

ESG Focus Areas

• Climate Change
• Water Stewardship
• Plastic Waste and Circular Economy
• Sustainable Agriculture
• Biodiversity Conservation
• Sustainable Livelihoods
• Talent Management
• Human Rights
• Responsible Business Conduct

Environmental Achievements

• Achieved plastic neutrality for the third consecutive year by collecting and sustainably managing over 70,000 tonnes of plastic waste.
• Increased renewable energy share to 50%, seven years ahead of its 2030 target.
• Recycled over 99% of waste from its operations and over 89,000 tonnes of externally sourced waste paper.

Social Achievements

• Overall attrition rate of 9% across employees.
• Implemented various well-being measures for employees and workers, including health insurance, accident insurance, and parental leave.
• Conducted training programs on health and safety, ITC Code of Conduct, and wellness programs for employees and workers.

Governance Achievements

• CSR and Sustainability Committee of the Board reviews and oversees implementation of Sustainability Policies.
• Implemented a robust review mechanism supported by both external and internal audits covering the implementation of key policies.
• Obtained independent third-party assurance for its Sustainability Reports.

Climate Goals & Targets

Environmental Challenges

• Climate change related physical and transition risks impacting business operations, sourcing, supply chain, and increasing compliance costs.
• Difficulty in complying with current or future regulations on plastic packaging.
• Difficulty in attracting and retaining high-quality talent in a competitive market.

Mitigation Strategies

• Physical Risk Management: Usage of climate risk modelling tools, promotion of climate-smart agriculture, adoption of water stewardship approach.
• Transition Risk Management: Focus on energy conservation, increasing renewable energy share, adoption of Life-Cycle Assessment (LCA) approach.
• Talent Management: Strengthening ITC’s talent proposition, providing meaningful roles, investing in capability building, benchmarking compensation.

Supply Chain Management

Supplier Audits: 40% of Critical Tier-1 suppliers assessed for health and safety, working conditions, and human rights.

Responsible Procurement

• Board-approved Policy on Sustainable Supply Chain and Responsible Sourcing
• Code of Conduct for Suppliers and Service Providers

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events impacting operations and supply chain.
• Water scarcity impacting operations and agri value chains.

Transition Risks

• Higher compliance costs due to additional levies and regulatory penalties.

Opportunities

• Development of energy-efficient products and processes.

Reporting Standards

Frameworks Used: NGRBC, SEBI BRSR

Certifications: ISO 14001, ISO 45001, FSSC 22000, ISO 22000, HACCP, Rainforest Alliance (RFA), Forest Stewardship Council® (FSC®), LEED®

Third-party Assurance: KPMG Assurance and Consulting Services LLP

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• GreenCo Platinum+ rating for Bhadrachalam Unit