Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• Progressively replaced fluorescent tubes and downlights in offices with LED lights
• Encouraged staff to use conference calls and video-conferencing for meetings to minimize carbon footprint due to air travel
• Encouraged employees to use alternative commute methods (walking, shared ride, shared bicycle) to reduce GHG emissions
• Installed recycling bins in premises to facilitate responsible waste management
• Advocated double-sided printing
• Used eco-friendly recycled paper for business cards and letterheads
• Migrated over 100,000 customers to e-statements
• Replaced paper-based reports with electronic copies and widely adopted e-forms and e-fax
• Deployed over 190 scanning devices to facilitate digitalisation of records
• Installed certified water-efficient faucets and taps

Social Achievements

• Continued to source talents from various universities for Graduate Trainee Programme
• Offered option for employees to convert full-time work to part-time arrangements
• Set up a second lactation support facility
• Organized “Healthy Week”, “Work-life Balance Week”, and various recreational programmes
• Offered education subsidy and examination leave to employees
• Launched People Portal in Macau to keep employees updated on training and development
• Revamped Dah Sing Manager Programme Series benefiting over 350 managers
• Extended e-learning platform to Macau operation
• Organized a series of wealth management talks with 3 universities in Macau
• Participated in Job Shadowing Programme for university students in Macau
• Held a football event with staff and children from low-income families
• Sponsored the national Gymnastics Extravaganza and invited underprivileged youngsters
• Sponsored children to join a rope-skipping course
• Held the “BE-1 BCM relay running race” and donated registration fees to Special Olympics
• Participated in Friends Sports Fun Day to raise funds for Macau Special Olympics
• Extended “Life Buddies” mentorship programme
• Supported “Lion Apprentices” young entrepreneur programme
• Organized “Go Green with Kids” event
• Participated in Konica Minolta Green Concert VR Power Challenge
• Provided waivers for low-balance maintenance and dormant account fees for disadvantaged customers

Governance Achievements

• Adopted a risk governance framework with well-defined goals and responsibilities
• Cultivated a strong compliance culture and risk management awareness
• Established a code of conduct for staff
• Set up whistle-blowing channels and policies
• Implemented Group-wide anti-money laundering and counter-terrorism financing policies
• Organized regular training, seminars, and quizzes on anti-money laundering and counter-terrorism financing

Climate Goals & Targets

Supply Chain Management

Responsible Procurement

• Selection of suppliers that act in an environmentally, socially and ethically responsible manner
• Supplier adherence to ESG standards
• Evaluation of suppliers’ track record in sustainability
• Prioritisation of contractors and suppliers with green certifications

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: Appendix 27 of the Main Board Listing Rules issued by the Stock Exchange of Hong Kong Limited

Awards & Recognition

• Numerous awards in various categories including marketplace, workplace, community and environment (see report for details)

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Climate Goals & Targets

Supply Chain Management

Climate-Related Risks & Opportunities

Environmental Metrics

ESG Focus Areas

• Governance
• Marketplace
• Workplace
• Community
• Environment

Environmental Achievements

• Replaced paper-based performance appraisal forms with e-Appraisal platform for DSB, saving around 13,530 pieces of paper annually
• 16% reduction in paper usage compared to the 2020 baseline
• BCM launched the e-Leave Application System, saving an estimated 900 pieces of paper each month
• Replaced conventional lighting fixtures with LED lights for two branches in Hong Kong each year
• Planted 5,216 trees through Mastercard Priceless Planet Coalition Programme
• BCM introduced a new summer uniform for branch staff to reduce air-conditioning energy consumption

Social Achievements

• 711 training hours recorded for climate-related risks and green and sustainable finance
• 94,723 employee training hours in total recorded
• Recognised in “SportsHour Company Scheme” for promoting employee well-being
• Launched Cultureland gamification programme to enhance awareness of Group culture and values
• 4,058 volunteering hours; 1,356 volunteers contributed; 1,494 beneficiaries engaged through community programmes and activities
• Co-organised the BCM Bowling Open Competition to raise funds for Macau Association for Intellectual Development Services
• Co-organised the Metaverse ArtTech Creation Course 2023 with Chinese YMCA of Hong Kong to provide ArtTech training to 80 students

Governance Achievements

• Implemented greenness assessment framework as onboarding criteria for borrowers in seven carbon-intensive industries
• Completed digital banking revamp with 87 new/enhanced features and capabilities
• Awarded Certificate of Merit in “Hong Kong ICT Awards 2023 – Fintech (Applied Solutions)” for proprietary AI product recommendation engine

Climate Goals & Targets

Supply Chain Management

Climate-Related Risks & Opportunities

UN Sustainable Development Goals

• Decent Work and Economic Growth
• Good Health and Well-being
• Quality Education
• Climate Action

Awards & Recognition

• Certificate of Merit in “Hong Kong ICT Awards 2023 – Fintech (Applied Solutions)”