Climate Change Data

Environmental Metrics

ESG Focus Areas

• Financial Sustainability
• Program Effectiveness
• Leadership and Governance

Social Achievements

• Developed and implemented logic models to measure program effectiveness and impact.

Governance Achievements

• Established a strategic planning process involving board and staff.
• Implemented best practices in financial management, including internal controls and a multi-year financial plan.

Climate Goals & Targets

Environmental Challenges

• Dependence on specific funding sources (e.g., grants from XYZ Foundation).

Mitigation Strategies

• Developing diversified revenue streams through strengthening fundraising capacity, building relationships with other foundations and corporations, improving special events, refining annual appeals, expanding individual donor cultivation, and exploring earned-income strategies.

Supply Chain Management

Climate-Related Risks & Opportunities

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• Increased e-statement adoption to 31.4%, saving an estimated 702,864 pages and 234,288 envelopes annually.
• Electronic submission of mortgage applications saved an estimated 53,289 pages of paper.
• DocuSign usage saved an estimated 7,240 pages and 1,810 paper envelopes.
• Online account opening saved 7,364 pages of paper.
• Reduced virtual servers by 23%, resulting in reduced power consumption.
• Implemented a carbon-neutral-certified managed print service.
• Committed $9,954,384 in lending to sustainability sectors.
• Transitioned to 100% sustainable electrical power supply.

Social Achievements

• Ranked 7th out of 45 large companies on The Boston Globe’s Top Places to Work.
• Launched Bank-wide DEI Program Steering Committee with six workstreams.
• Published four editions of Enterprise’s DEI e-Zine.
• Hosted three presentations for the community as part of The Series on Racial Equity and Inclusion.
• Established several Employee Resource Groups (ERGs).
• Team members logged 15,892 hours of training and development.
• Awarded 252 spot bonuses totaling $54,500.
• Distributed $70,501 in tuition reimbursement.
• Received “Outstanding” rating in service for Community Reinvestment Act.

Governance Achievements

• Board of Directors consists of 19 members, 16 of whom are independent (84.2%).
• Established several Board committees (Strategic Planning, Audit, Corporate Governance/Nominating, and Compensation and Human Resources).
• All directors and team members annually acknowledge the Code of Business Conduct and Ethics.
• Implemented strong risk management culture and risk governance process.
• No breaches of customer data over the past year.

Climate Goals & Targets

Environmental Challenges

• Reducing environmental footprint.
• Maintaining a people-first culture.
• Ensuring strong corporate governance and ethical conduct.
• Managing cybersecurity risks.

Mitigation Strategies

• Digital transformation initiatives.
• Employee appreciation events and development programs.
• Robust risk management and cybersecurity strategies.
• Regular review and update of policies and procedures.

Supply Chain Management

Responsible Procurement

• Electronic payments to most vendors.

Climate-Related Risks & Opportunities

Awards & Recognition

• The Boston Globe’s Top Places to Work
• Energage awards for Employee Well-Being, Employee Appreciation, and Professional Development
• Boston Business Journal’s Corporate Citizenship Summit recognition
• State of New Hampshire’s SBA 504 Lender of the Year

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• Increased e-statement adoption to 32.3% (saving an estimated 741,384 pages and 247,128 envelopes)
• Significant increase in electronic document usage (8,244 electronic envelopes and 82,295 digital pages)
• Reduced equipment footprint in data centers by decommissioning legacy storage devices
• Transitioned to a 100% sustainable supply of electrical power
• Added solar panels to Drum Hill and Methuen branches

Social Achievements

• Ranked 9th among large-sized companies on The Boston Globe’s Top Places to Work list
• Launched a team member engagement campaign
• Hosted several employee appreciation events
• Established a Young Professionals ERG
• Offered more than 20 learning opportunities through ERGs
• Logged 16,465 hours of training and development
• Distributed $76,050 in tuition reimbursement
• Awarded 258 spot bonuses totaling $54,125
• Supported more than 425 organizations through sponsorships, donations, and volunteer efforts
• Received “High Satisfactory” CRA ratings in lending and investment, and “Outstanding” in service

Governance Achievements

• Maintained a strong, independent Board of Directors (83.3% independent, 27.7% women)
• Implemented rigorous risk management practices
• Maintained robust information security program and policies

Climate Goals & Targets

Environmental Challenges

• Reducing environmental footprint in a growing digital banking environment
• Maintaining a people-first culture while adapting to changing work modes
• Managing cybersecurity risks in an increasingly digital world

Mitigation Strategies

• Increased digitization of operations
• Launched team member engagement campaign and employee appreciation events
• Implemented layered security approaches and third-party risk management program

Supply Chain Management

Responsible Procurement

• Partners with ISO 14001-certified recycling company

Climate-Related Risks & Opportunities

Awards & Recognition

• The Boston Globe’s Top Places to Work
• Industry cultural excellence awards in 10 categories
• Boston Business Journal’s “Corporate Citizenship Summit” (ranked 52nd in largest corporate donors, #2 for highest average hours of community service)