S-Enjoy Service Group Co., Limited
Climate Impact & Sustainability Data (2021, 2023)
Reporting Period: 2021
Environmental Metrics
Total Carbon Emissions:134,520 tCO2e/year
Scope 1 Emissions:147 tCO2e/year
Scope 2 Emissions:134,374 tCO2e/year
Total Energy Consumption:5199,356 MWh/year
Water Consumption:4,537,672 tonnes/year
Waste Generated:2,762.5 tonnes/year
Carbon Intensity:30.92 tCO2e/million RMB revenue
ESG Focus Areas
- Environmental protection
- Social responsibility (employee well-being, community engagement)
- Corporate governance
- Digital development
- Food safety
Environmental Achievements
- Developed energy-saving policies for green community, green office, and green dining space
- Funded the incorporation of Wuxingyuechong to install charging piles in communities
- Achieved a 40% reduction in energy consumption at Times Plaza through a cooperation mode based on energy management contract
Social Achievements
- Established a sound safety management system and Operational Guidelines for Management of COVID-19 Pandemic Prevention
- Carried out a series of public welfare actions
- Implemented non-discriminatory employment practices
- Organized “Cheer-up Station” activities to care for employee physical and mental health
- Achieved 100% training coverage and a significant growth of training hours per capita
- Upgraded property management service system, on-site management service system, and community activity service system
- Cooperated with The International Butler Academy to improve service quality
- Achieved 97% coverage of WeChat Work for quick response and convenient communication
- No food safety incidents reported in 2021
Governance Achievements
- Formulated a three-year ESG strategy
- Appointed special personnel to supervise and implement the ESG strategy
- Established a complete anti-corruption management system
- Provided online anti-corruption and insider trading training to all Directors
- Conducted publicity for all Directors and senior management on integrity building redlines
- Carried out a series of anti-corruption activities and trainings
Climate Goals & Targets
Long-term Goals:
- Contribute to the achievement of the UN SDGs by 2030
Medium-term Goals:
- Comprehensive upgrading of service quality (2022-2023)
- Enhancement of energy consumption control (2022-2023)
- Comprehensive updating of management information system (2022-2023)
- Food safety and waste reduction (2022-2023)
- Improvement of employees’ sense of happiness (2022-2023)
Short-term Goals:
- Achieve expected goals for EHS plan (2022)
- Develop stakeholder engagement plan (2022)
Environmental Challenges
- COVID-19 pandemic
- Maintaining high service quality while managing a large portfolio of properties
- Ensuring food safety in catering services
- Managing environmental risks and promoting sustainability
Mitigation Strategies
- Established a sound safety management system and Operational Guidelines for Management of COVID-19 Pandemic Prevention
- Upgraded service systems and implemented quality management measures
- Implemented strict food safety management measures
- Developed energy-saving policies and invested in charging pile infrastructure
Supply Chain Management
Supplier Audits: 2,328 qualified suppliers; supplier activity rate of approximately 6.1%
Responsible Procurement
- Supplier evaluation and admission system
- Fair and just mechanism of suppliers management
- Supplier Management Policy and Procurement Management Policy
- Integrity Cooperation Agreement
- Integrity training for procurement personnel and suppliers
Climate-Related Risks & Opportunities
Physical Risks
- Typhoons and floods
Opportunities
- Development of energy-efficient products and services
Reporting Standards
Frameworks Used: Appendix 27 Environmental, Social and Governance Reporting Guide to the Rules Governing the Listing of Securities on The Stock Exchange of Hong Kong Limited, GRI Standards
Certifications: GB/T 45001-2020/ISO 45001:2018 (Occupational Health and Safety Management System), GB/T 19001-2016/ISO 9001:2015 (Quality Management System), GB/T 24001-2016/ISO 14001:2015 (Environmental Management System)
UN Sustainable Development Goals
- 3
- 5
- 6
- 8
- 11
- 12
- 13
The company's initiatives contribute to these SDGs through various environmental, social, and governance programs.
Awards & Recognition
- 2021 Blue Chip Top 100 Property Management Companies
- 2021 Gold Hong Kong Stocks - Best Property Management Company
- TOP 11 of 2021 China Top 100 Property Management Companies
- 2021 China Top 100 Growth-Leading Companies in Property Service
- TOP 15 of 2021 Top 100 Property Management Companies
- 2021 China Leading Residential Property Service Companies
- 2021 China Leading Quality Property Service Companies
- 2021 China Top 20 Super Property Service Enterprises
- 2021 East China Top 30 Branded Property Management Companies
- 2021 Shanghai Top 10 Renowned Property Management Brands
- 2021 China Top 20 Digital Property Service Companies
- 2021 China Leading Technology-empowered Property Management Companies
- 2020-2021 Intelligent Property Management Benchmarking Projects
- 2021 China Best Employer in Property Management Industry
- 2021 China Top 10 Benchmark Property Service Companies with Most Influencing Employer Brand
- 2021 Outstanding Human Resources Management Award
- 2021 Top 20 Catering Service Providers in Sichuan Province
- 2020-2021 TOP 20 Real Estate Enterprises for Digital Power
Reporting Period: 2023
Environmental Metrics
Total Carbon Emissions:133,908.33 tCO2e/year
Scope 1 Emissions:1,913.90 tCO2e/year
Scope 2 Emissions:131,994.43 tCO2e/year
Total Energy Consumption:240,941.35 MWh/year
Water Consumption:4,363,279.30 m3/year
Waste Generated:3,688.52 tons/year (non-hazardous), 0.60 tons/year (hazardous)
Carbon Intensity:24.69 tCO2e/ RMB million
ESG Focus Areas
- Corporate Governance
- Green and Low-carbon Operation
- High-quality Harmony and Joint Development
- Employee Well-being and Responsibility
- Community Contributions
Environmental Achievements
- Intensity of GHG emissions decreased by 21.72% compared with the base year (2022).
- Comprehensive energy consumption intensity decreased by 20.64% compared with the base year (2022).
- Water consumption intensity decreased by 33.34% compared with the base year (2022).
Social Achievements
- Organised 22,240 activities during the reporting period.
- Injury rate per thousand employees decreased by 63.68% from the baseline (2022).
- Maintained 100% employee training coverage.
- 100% response rate to employee inquiries via General Manager's Mailbox and online platform, with 92% addressed within 48 hours.
- Launched the "Ten Minutes Before the Shift" training program for grassroots employees.
Governance Achievements
- Implemented a robust feedback mechanism for handling complaints and reports, revising the Complaint Report Management Policy in 2023.
- Established a four-level sustainable development management framework.
- Conducted various integrity training programs, achieving 100% coverage of employees and directors.
- No penalties from regulatory authorities for violations of relevant laws and regulations of fraud, bribery, extortion, cheat, and anti-money laundering.
Climate Goals & Targets
Long-term Goals:
- With 2022 as the baseline, the intensity of GHG emissions decreased by more than 50% from the baseline by 2050.
- With 2022 as the baseline, the comprehensive energy consumption intensity decreased by more than 50% from the baseline by 2050.
- With 2022 as the baseline, the water consumption intensity decreased by more than 50% from the baseline by 2050.
Medium-term Goals:
- With 2022 as the baseline, the intensity of GHG emissions decreased by more than 10% from the baseline by 2030.
- With 2022 as the baseline, the comprehensive energy consumption intensity decreased by more than 10% from the baseline by 2030.
- With 2022 as the baseline, the water consumption intensity decreased by more than 8% from the baseline by 2030.
Short-term Goals:
- With 2022 as the baseline, the intensity of GHG emissions decreased by more than 5% from the baseline by 2025.
- With 2022 as the baseline, the comprehensive energy consumption intensity decreased by more than 5% from the baseline by 2025.
- With 2022 as the baseline, the water consumption intensity decreased by more than 3% from the baseline by 2025.
Environmental Challenges
- Policy and legal risks related to tightening regulations on energy and environment.
- Market risks related to increasing focus on energy conservation and emission reduction.
- Reputation risks related to failing to respond to climate change appropriately.
- Acute and chronic physical risks from climate-related disasters.
Mitigation Strategies
- Staying abreast of and adhering to regulatory laws and statutes.
- Regularly compiling data on greenhouse gas emissions.
- Establishing and enhancing an emergency management framework.
- Incrementally increasing the utilization of renewable energy sources.
- Actively exploring smart property services leveraging IoT and energy management strategies.
Supply Chain Management
Supplier Audits: 100% coverage
Responsible Procurement
- Procurement Management Policy of S-Enjoy Service (2023)
- Supplier Management Policy of S-Enjoy Service (2023)
- Clean Cooperation Agreements
- Integrity Cooperation Agreement
Climate-Related Risks & Opportunities
Physical Risks
- Typhoons
- Rising temperatures
- Rising sea levels
Transition Risks
- Tightening regulations and policies regarding energy and the environment.
- Increased focus on energy conservation and emission reduction from property owners and emission reduction demand in the value chain of upstream/downstream enterprises.
Opportunities
- Providing energy-saving upgrades and waste management solutions.
- Integrating renewable energy sources into operations.
- Developing innovative service models.
Reporting Standards
Frameworks Used: Appendix C2 Environmental, Social and Governance Reporting Guide (SEHK), IFRS S2 - Climate-related Disclosures (ISSB)
Certifications: ISO 50001:2018, GB/T 45001-2020/ISO 45001:2018, ISO/IEC 20000-1:2018, GB/T 22080-2016/ISO/IEC 27001:2013
Awards & Recognition
- Role Model Enterprises for Social Responsibility in Property Services
- Leading Property Service Companies in ESG Sustainable Development
- Top 11 of 2023 China Top 100 Property Management Companies
- China IFM Service Excellent Companies
- Top 10 Listed Company of Property Management Service
- Top 10 of 2023 Leading Listed Property Management Enterprises in Development Potential
- Top 11 of 2023 China Property Management Companies
- China Leading Property Management Companies in Value-added Services Operations
- Top 9 of 2023 China Listing Property Management Companies
- China Top 10 Property Service Companies with Super Service Capability
- China Leading Property Management Companies in terms of Service Quality
- China Leading Property Management Companies in terms of Brand Value
- China Property Service Leading Enterprise in Hospital Property Service
- China Property Service Leading Enterprise in Campus Property Service
- China Property Service Leading Enterprise in Industrial Park Property Service
- Leading Property Management Company in Eastern China in terms of Competitiveness
- China Leading Property Service Enterprise with Most Influencing Employer Brand
- Leading Property Management Company in Eastern China
- China Quality Property Service Enterprise of Shanghai in Service Ability
- China Residential Property Service Benchmark Project - Chongqing Xincheng Langjun Metropolis
- China Hospital Property Service Benchmark Project - Peking University Binhai Hospital (Tianjin Fifth Central Hospital)
- Listed Companies of China Property Management Service (Ranking the 10th Place)
- China Top 100 Property Management Companies (Ranking the 11th Place)
- China Leading Enterprise in Property FM Facility Management
- Top 10 Enterprises in Hospital Property Service Capability
- Top 100 of Most Valuable Brand of China Property Management Service
- East China Top 30 Branded Property Management
- Residential Benchmark Project in Service Ability: Shanghai Xincheng Shuangwan Garden
- Top 10 of 2023 Top 100 Property Service Enterprises in East China
- Top 5 Listed Companies in Investment Potential of China Property Management Service
- Top 10 Listing Property Management Companies with Most Long Term Investment Value in China
- China Property Service Smart Service Benchmark Enterprise
- Leading Digital Ability of China Property Services Companies
- China Innovative Listed Property Management Companies - Catering Service
- Top 10 China Property Management Enterprises with Development Characteristics (Catering Service)
- China Benchmark Property Service Enterprise in Characteristic Property (Catering Service)
- Special Quality Project of Shanghai - Building A Restaurant in the West Area of Shanghai Hongqiao International Airport
- Excellent Brand of Catering Service
- Outstanding Award in Human Resources Management
- China Property Service Employer Brand Influence Benchmark Enterprise