Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environment
• Social
• Governance

Environmental Achievements

• Empowered 5,25,597 households with clean energy and reduced emissions (quantified by Micro Energy Credits (MEC))
• Invested in a wind farm (₹125 crores, 25 MW)
• Implemented energy-saving practices (LED lighting)

Social Achievements

• Served over 2 million active customers (women entrepreneurs)
• Launched 100 e-clinics offering affordable healthcare
• Facilitated vaccination of thousands and distributed relief kits during the pandemic

Governance Achievements

• Received the highest grading in Capacity Assessment and Code of Assessment of M1C1 by CRISIL for the fourth consecutive year
• Recognized as a ‘Great Place to Work’ for the third consecutive year
• Full compliance with statutory regulations

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic impact
• Rising inflation
• Quantitative tightening by the central bank

Mitigation Strategies

• Prudent risk management
• Effective collection mechanism
• Investment in digitalization
• Risk-based pricing (due to new RBI regulations)

Supply Chain Management

Climate-Related Risks & Opportunities

Awards & Recognition

• Great Place to Work Certification
• CEO of the Year Award for Mr Sadaf Sayeed
• Digital Transformation Award
• Special Honour from GPTW Institute
• Special Honour for HR Head Mr Subhransu Pattanayak
• Distinguished NBFC Award for Corporate Communications
• Best Young Business Leader Award for Mr Sadaf Sayeed
• Water Supply & Sanitation Award
• Game Changer’ award at the CIO100 Awards
• Best Digital Transformation Initiative’ Award
• C1O1000 Asia Conclave Award
• IDC Industry Innovation Award
• Distinguished ‘NBFC Award 2021’

Environmental Metrics

ESG Focus Areas

• Financial Inclusion
• Women Empowerment
• Environmental Sustainability
• Good Governance

Environmental Achievements

• Reduced CO2 emission by 2,842,214 tonnes
• Empowered 705,227 individuals with clean energy
• Financed the construction of 550,724 sanitation facilities
• Implemented waste management practices, paperless operations and energy-efficient procedures
• Muthoot Pappachan Group's wind farms with a total installed capacity of 25 megawatts

Social Achievements

• Disbursed INR 405.25 billion (US$ 4,860.27 million) in micro-loans, benefitting over 5.33 million women entrepreneurs
• Established 681 e-clinics facilitating over 5,22,851 consultations
• Empowered approximately 13,000 women entrepreneurs through nearly 200 digital financial literacy workshops
• Community outreach initiatives positively impacted over 10,000 individuals
• Natural calamity insurance cover facilitated faster claim settlements for 21,000 customers (worth ₹8 crore)
• Muthoot Pappachan Foundation's Smile Please Mission conducted 2,882 free cleft surgeries

Governance Achievements

• Good corporate governance, ethical conduct and adherence to regulatory requirements
• Exemplary corporate governance and compliance practices
• Commitment to transparency, accountability and ethical conduct
• Robust compliance framework, supported by regular audits and internal controls
• Partnerships with Water.org and MEC to drive sustainability initiatives

Climate Goals & Targets

Environmental Challenges

• Retaining employees
• Data security
• Regulatory and statutory compliance
• Fraud risk management
• Climate change

Mitigation Strategies

• Strong system of personnel development and management
• Adequate data security measures
• Well-defined processes, procedures, policies, frameworks and system controls
• Robust fraud risk management
• Natural calamity insurance for customers

Supply Chain Management

Responsible Procurement

• Preferential procurement policy for marginalized/vulnerable groups (not implemented)

Climate-Related Risks & Opportunities

Physical Risks

• Floods
• Cyclones
• Droughts

Reporting Standards

Frameworks Used: NGRBC (National Guidelines on Responsible Business Conduct)

Certifications: Great Place To Work, Gold Level Certification for Client Protection by M-CRIL, ISO 22301:2012, ISO 27002:2013 (select clauses)

UN Sustainable Development Goals

• Goal 1: No Poverty
• Goal 2: Zero Hunger
• Goal 3: Good Health and Well-being
• Goal 4: Quality Education
• Goal 5: Gender Equality
• Goal 6: Clean Water and Sanitation
• Goal 8: Decent Work and Economic Growth
• Goal 10: Reduced Inequalities
• Goal 11: Sustainable Cities and Communities
• Goal 13: Climate Action
• Goal 17: Partnerships for the Goals

Awards & Recognition

• Certificate of Excellence for contributions for water and sanitation lending
• Flame Awards
• Golden Peacock Award for Business Excellence
• Mobility Award for IT Innovations
• Best Digital Transformation Initiative – Financial Services Award
• Great Place to Work (5 times)
• 'Microfinance company of the year'
• Ranked as Great Place to Work among India’s top 50 Best workplaces in Health and Wellness 2023
• Gold level Certification for Client Protection by M-CRIL
• Runner-up Award For outstanding Financial Performance
• Best Learning Strategy Gold-Award
• Winner in Prestigious ‘Modern and Agile data Architecture and Infrastructure’
• ELETS 2nd NBFC100 Leader of Excellence award
• Best Workplaces in BFSI (2 times)