Paysafe Limited
Climate Impact & Sustainability Data (2022, 2023)
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- Environment
- Social
- Governance
Environmental Achievements
- Ethereum's transition from Proof-of-Work (PoW) to Proof-of-Stake (PoS) model, aiming for 99% reduction in energy consumption.
- Cardano's support of a project to plant one million trees.
- Algorand's grants to environmental data projects like SEA Nexus.
- HIVE Blockchain's use of hydropower for its data center.
Social Achievements
- Supporting financial inclusion through cryptocurrencies' accessibility.
- Supporting numerous decentralized autonomous organizations (DAOs) promoting social impact initiatives (e.g., The Dream DAO).
- World of Women NFT collection supporting representation and inclusivity.
Governance Achievements
- Encouraging regular financial reporting practices and appointment of non-executive board members.
Climate Goals & Targets
Environmental Challenges
- Energy consumption of Proof-of-Work (PoW) crypto mining.
- Potential for illicit activities and consumer harm due to anonymity of transactions.
- Data privacy concerns related to blockchain technology.
Mitigation Strategies
- Transition to Proof-of-Stake (PoS) consensus mechanisms.
- Increased regulation and compliance with AML legislation.
- Exploring ways to enhance data protection while promoting innovation.
Supply Chain Management
Climate-Related Risks & Opportunities
Reporting Period: 2023
Environmental Metrics
Total Carbon Emissions:3214.8 tCO2e/year
Scope 1 Emissions:74.7 tCO2e/year
Scope 2 Emissions:1,859.6 tCO2e/year
Scope 3 Emissions:1,280.5 tCO2e/year
Total Energy Consumption:6,581,531 KWh/year
Carbon Intensity:2,009.3 tCO2e per 1.6 billion $ revenue
ESG Focus Areas
- Trusted Technology
- Engaged Employees
- Thriving Society
- Responsible Business Principles
Environmental Achievements
- 14% reduction in emissions from 2022
- 19% reduction in total emissions since 2021
Social Achievements
- Launched first learning academy, employees completed over 78,000 hours of learning
- Employee engagement score of 75%
- 35% female representation in senior leadership
- $155k total charitable contributions (USD)
- Introduced new features to provide additional protection for vulnerable customers (gambling addiction self-identification and account blocking)
- Improved customer support, reducing customer service contacts by 20%
- Launched Paysafe Business Wallet, integrating payment processing and digital wallets
Governance Achievements
- Established a new sustainability strategy and governance framework
- 100% of employees completed data privacy and security training
- No material cyber security incidents in 2023
Climate Goals & Targets
Long-term Goals:
- Not disclosed
Medium-term Goals:
- Formalise a volunteering programme and establish a baseline
- Increase the accessibility to financial products and digital solutions for customers
- Map our carbon footprint and engage with our suppliers/providers
- Provide a sustainability training module to our Board
- 95% of compliance training completed
- Update the E/S criteria in our supply chain management standards
Short-term Goals:
- Achieve 95% completion rate of mandatory data privacy and security training
- Extend measuring the NPS to the entire business and establish a baseline
- Benchmark responsible product offering
- Maintain employee engagement above 75%
- Work towards equal representation in leadership roles
- 100% of core locations and regions to have a wellbeing programme in place
Environmental Challenges
- Combating money laundering and fraud in the online payment services industry
- Managing climate-related risks and opportunities
- Increasing accessibility to financial products and digital solutions for underserved customers
- Growing requirements for suppliers and partners
Mitigation Strategies
- Employing various tools to protect against fraud (transaction monitoring systems, due diligence assessments, identity verification)
- Engaging in a process to identify, understand and assess climate-related risks and opportunities using the TCFD framework
- Optimizing the user experience for consumer products to improve inclusivity
- Implementing a risk-based supplier management approach, including sustainability questionnaires
Supply Chain Management
Supplier Audits: 3,253 questionnaires issued including E/S criteria; 100% of new suppliers received a questionnaire containing environmental, social, and governance criteria
Responsible Procurement
- Paysafe Partner Code
- Sustainability questionnaire for suppliers
- Contractual commitments for certain third parties to comply with Paysafe policies
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Regulatory changes
- Market shifts
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: GRI, TCFD, SASB
Certifications: ISO22301:2019 (Business Continuity Management System)
Sustainable Products & Innovation
- Paysafe Business Wallet
Awards & Recognition
- Highly commended in the Diversity and Inclusion Excellence category at Fintech Futures’ Banking Tech Awards 2022