Türk Telekom
Climate Impact & Sustainability Data (2020, 2023)
Reporting Period: 2020
Environmental Metrics
Total Carbon Emissions:1,430,942 tCO2e/year
Scope 1 Emissions:131,691 tCO2e/year
Scope 2 Emissions:581,414 tCO2e/year
Scope 3 Emissions:6,710 tCO2e/year
Renewable Energy Share:0.15% (2.3 MW out of 1,390,461 MWh)
Total Energy Consumption:1,390,461 MWh/year
Water Consumption:433 m3/year
Waste Generated:14,617 tons/year
Carbon Intensity:Not disclosed
ESG Focus Areas
- Trust Focus – Responsible Business Conduct
- Climate Change and Environmental Focus
- Value for Human Focus
- Customer Focus
- Focus on Contributing to Society
Environmental Achievements
- Reduced electricity consumption since 2016 with efficiency and savings projects, saving 2,950 GWh of energy over the past 10 years.
- Installed solar energy systems at 1,701 locations, increasing the total installed power of renewable energy systems to 2.3 MW.
- Achieved significant energy savings with large-scale transformation projects on the fixed network (NGN, Fiberkent, DC Swap).
Social Achievements
- Launched "Life is Simple with the Internet for Women with Goals" project to improve women's knowledge of ICT and e-commerce.
- Provided new job opportunities for 5,000 people through AssisTT.
- Implemented the Günışığı project to help children with low vision receive inclusive education.
Governance Achievements
- Published Anti-Bribery and Anti-Corruption Policy.
- Corporate governance rating increased from 94.00 in 2019 to 94.03 in 2020.
- Implemented online trainings to ensure compliance with CMB legislation (approx. 10,000 employees participated).
Climate Goals & Targets
Long-term Goals:
- Not disclosed
Medium-term Goals:
- Increase SES installed power to 10 MW.
Short-term Goals:
- Reduce emissions by 35% by 2023.
- Increase energy production capacity from solar energy by 60% by 2023.
- Provide digital marketing training for 5,000 women by 2021.
Environmental Challenges
- Limited stakeholder communication due to the COVID-19 pandemic.
- Unexpected 81% increase in network traffic in 2020.
- Managing the impacts of the COVID-19 pandemic.
Mitigation Strategies
- Developed and implemented a COVID-19 Crisis Management plan.
- Switched to remote working for employees.
- Expanded high-speed broadband services to meet increased demand.
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Transparency, fair and equal distance, respectful communication, protection of intellectual property and confidential information.
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Transition to low-carbon economy
Opportunities
- Development of energy-efficient products and services
Reporting Standards
Frameworks Used: GRI Standards Core option, United Nations Global Compact principles
Certifications: ISO 14001, ISO 27001, ISO 22301, PCI-DSS, TSI COVID-19 Safe Service Certificate
Third-party Assurance: No third-party assurance
UN Sustainable Development Goals
- SDG 4
- SDG 5
- SDG 9
- SDG 13
Initiatives contribute to these goals through education, women's empowerment, infrastructure development, and climate change mitigation.
Sustainable Products & Innovation
- eSIM technology
- eCall technology
- Next-Generation Cities platform
- Accessible Life mobile application
- EyeSense mobile application
- TahtApp software
Awards & Recognition
- BIST Corporate Governance Index (since 2009)
- FTSE4Good Index
- BIST Sustainability Index (since 2014)
- AssisTT won "Best Call Centre" and "Best Customer Centre" awards at the Contact Centre World Awards.
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Trust - Doing Business Responsibly
- Climate Change and Environment
- Value for Human
- Customer
- Contributing to Society
Environmental Achievements
- Improved CDP score to B from the previous year.
- Replaced 315 air conditioners, reducing cooling energy consumption.
- Installed 585 free cooling units, achieving significant energy savings.
- Invested in GPON, resulting in 95% more energy efficiency compared to copper wire networks.
Social Achievements
- Increased fibre homepass in socio-economically vulnerable districts from 671K in 2020 to 994K in 2023.
- Increased average fixed internet speed of retail subscribers by 41% year-on-year and 153% since 2019 to 46 Mbps as of 2023.
- Increased proportion of broadband subscribers using packages with 35 Mbps and above speeds from 10% in 2019 to 51% in 2023.
- Added 3.3K mobile base stations over the last 3 years in socio-economically less developed areas, resulting in a 126% increase in total mobile network traffic.
Governance Achievements
- Established a Sustainability Committee reporting to the Board of Directors.
- Progress on Sustainability Program added to employee remuneration assessment process.
Climate Goals & Targets
Long-term Goals:
- Net Zero emissions by 2050.
Short-term Goals:
- 45% reduction in Scope 1 & 2 emissions by 2030 (relative to 2020).
Environmental Challenges
- Climate change impacts (temperature, precipitation, transition to low-carbon economy)
- Risk of digital and socio-economic divide due to unequal access to technology.
Mitigation Strategies
- Renewable energy investments to manage physical climate risks and transition risks, and create climate opportunities.
- Investments in digital inclusion to mitigate the risk of digital and socio-economic divide.
Supply Chain Management
Climate-Related Risks & Opportunities
Physical Risks
- Temperature
- Precipitation
Transition Risks
- Legal regulations
Opportunities
- Increased operational efficiency
- Reduced fossil fuel use
- Reduced Scope 2 emissions
Reporting Standards
Frameworks Used: ICMA Green Bond Principles (GBP) 2021, ICMA Social Bond Principles (SBP) 2021, ICMA Sustainability Bond Guidelines (SBG) 2021, Loan Market Association (LMA) Green Loan Principles (GLP) 2023, LMA Social Loan Principles (SLP) 2023
Certifications: ISO 14001
Third-party Assurance: S&P Global Ratings
UN Sustainable Development Goals
- 1
- 4
- 8
- 9
- 10
- 11
- 13