Climate Change Data

World Economic Forum

Climate Impact & Sustainability Data (2009-2019, 2012 (April 1, 2011 to March 31, 2012), 2014-04 to 2015-03, 2015-04 to 2016-03, 2016-04 to 2017-03, 2018-04 to 2019-03, 2022-04 to 2023-03, 2023, 2024)

Reporting Period: 2009-2019

Environmental Metrics

ESG Focus Areas

  • Climate Change
  • Environmental Sustainability

Environmental Achievements

  • Between 2009 and 2017, passenger numbers increased by 40%, but CO2 emissions only increased by 15%, and noise levels remained stable. This is attributed to fleet renewal, improved operations, and higher load factors.

Climate Goals & Targets

Long-term Goals:
  • Achieve net-zero emissions by 2050

Environmental Challenges

  • Reducing aviation CO2 emissions to achieve the goal of zero emissions by 2050.
Mitigation Strategies
  • Decarbonisation measures (market-based measures, disruptive technology, improved infrastructure and operations, and the uptake of Sustainable Aviation Fuels (SAF)), supported by substantial funding.

Supply Chain Management

Climate-Related Risks & Opportunities

Opportunities
  • Development of energy-efficient products and sustainable aviation fuels

UN Sustainable Development Goals

  • Goal 13 (Climate Action)

Sustainable Products & Innovation

  • Sustainable Aviation Fuels (SAF)

Reporting Period: 2012 (April 1, 2011 to March 31, 2012)

Environmental Metrics

Waste Generated:235 tons/year (final disposal)

ESG Focus Areas

  • Society and regional communities
  • People
  • Global environment

Environmental Achievements

  • Reduced CO2 emissions by 16% compared with fiscal 2006 levels by replacing air conditioners and lighting equipment, implementing power-saving measures for offices, etc.
  • Reduced final disposal amount by 42% (235 tons) compared with fiscal 2009 levels by promoting the reuse/recycling of OA equipment as well as increasing our consignment of disposal to waste disposal companies with high-recycling ratios
  • Contributed to 2.4 million ton-reduction in CO2 emissions according to an estimate based on the results of quantitative assessments (exceeded our fiscal 2013 target of a 1.5 million ton reduction)

Social Achievements

  • Established in-house day-care center “Egg Garden”
  • Average annual working time: 1,991 hours
  • Implemented compliance assessments
  • Expanded areas of business activities at special subsidiary (ratio of recruitment of people with disabilities: 1.95%)

Governance Achievements

  • Established the Internal Control Promotion Committee to supervise and promote groupwide internal control activities
  • Launched unified Group-managed governance system centered on regional headquarters in North America and EMEA
  • Reassessed NTT DATA Group Code of Ethics to reflect global business expansion

Climate Goals & Targets

Medium-term Goals:
  • Reduce greenhouse gas emissions by 12.5% (fiscal 2009 comparison) and waste for final disposal by 50% (fiscal 2009 comparison) by fiscal 2015
  • Achieve a CO2 reduction contribution of more than 2.4 million tons by fiscal 2015
Short-term Goals:
  • Reduce CO2 emissions by 11.5% compared with fiscal 2009 levels in fiscal 2013 by promoting energy conservation at data centers and the introduction of next-generation offices
  • Reduce final disposal amount by 45% in fiscal 2013 compared with fiscal 2009 levels

Environmental Challenges

  • Long working hours in the IT industry
  • Increasing threat of cyber attacks
  • Risks related to large-scale power outages and business site closures due to disasters
  • Need to reduce the environmental impact of data centers
Mitigation Strategies
  • Introduced a refresh holiday system and anniversary holiday system to encourage employees to use their paid holidays
  • Launched services to strengthen resilience against targeted attacks
  • Re-examined contingency plans for social infrastructure-related systems and strengthened disaster preparedness of the Company’s data center buildings
  • Implementing energy-saving measures for data centers, such as installing energy-saving equipment and maintaining optimal machine room temperatures
  • Promoting work-style innovations and improving business efficiency through the introduction of next-generation offices

Supply Chain Management

Responsible Procurement
  • Compliance with laws and societal norms, management soundness, maintenance of appropriate security, and environmental protection measures

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: Ministry of the Environment Environmental Reporting Guidelines (2012), Global Reporting Initiative G3.1

Certifications: ISO 14001

Sustainable Products & Innovation

  • PANADES
  • BRIMOS
  • Lindacloud
  • XECHNO Power + FRESH HVDC

Awards & Recognition

  • Finalist in the “21st Century Achievement Awards” for BRIMOS
  • Minister of Trade, Economy and Industry Award for Lindacloud in the Green IT Award 2011

Reporting Period: 2014-04 to 2015-03

Environmental Metrics

Total Carbon Emissions:262,836 t-CO2e
Scope 1 Emissions:Not disclosed
Scope 2 Emissions:Not disclosed
Scope 3 Emissions:3,820,427 t-CO2e
Renewable Energy Share:Not disclosed
Total Energy Consumption:49,169,000 kWh
Water Consumption:613,076 m3
Waste Generated:122 tons
Carbon Intensity:Not disclosed

ESG Focus Areas

  • Society and Regional Communities
  • People at Work
  • Global Environment
  • Governance

Environmental Achievements

  • 22.5% reduction in CO2 emissions compared to 2008
  • 45% reduction in copy paper purchased compared to 2008
  • 70% reduction in waste for final disposal compared to 2008

Social Achievements

  • Continued operation of Egg Garden in-house day-care center
  • Improved employee satisfaction, ranking highest in the IT industry for the sixth consecutive year
  • Various initiatives to promote diversity and inclusion, including career advancement programs for women

Governance Achievements

  • Established rules for discussing and reporting matters affecting business management between NTT DATA headquarters and Group companies globally
  • Defined "Our Way" as an underlying philosophy and encouraged all Group employees to share the Group’s values
  • Strengthened Group governance through organizational reforms and improved management systems

Climate Goals & Targets

Long-term Goals:
  • Not disclosed
Medium-term Goals:
  • Further reductions in greenhouse gas emissions, copy paper usage, and waste disposal
Short-term Goals:
  • Reduce greenhouse gas emissions by 16% by 2016

Environmental Challenges

  • Long working hours in the IT industry
  • Risks related to climate change, including regulatory changes and physical impacts
  • Maintaining high levels of information security in a rapidly evolving technological landscape
Mitigation Strategies
  • Initiatives to reduce total working hours, including recording computer log-on/log-off times and setting reduction targets
  • Implementing measures to manage climate change risks, such as upgrading electrical equipment and enhancing data center operations
  • Strengthening information security measures through education, training, and technological solutions

Supply Chain Management

Supplier Audits: Spend analysis for approximately 1,800 suppliers; CSR procurement survey of approximately 450 companies

Responsible Procurement
  • Procurement Policy
  • Fair Transaction Rules
  • NTT Group’s Approach to Conflict Minerals
  • Supply chain CSR procurement guidelines

Climate-Related Risks & Opportunities

Physical Risks
  • Abnormal weather phenomena impacting data centers
  • Increased energy costs due to rising temperatures
Transition Risks
  • Increased costs for compliance with climate change regulations
  • Lower evaluation by investors
Opportunities
  • Increased demand for energy-efficient IT systems
  • Expansion of cloud-based data center services

Reporting Standards

Frameworks Used: GRI G4, Japan’s Ministry of the Environment Environmental Reporting Guidelines (2012)

Certifications: ISO 14001, ISO 22301:2012

Third-party Assurance: Lloyd’s Register Quality Assurance Limited (for greenhouse gas emissions)

UN Sustainable Development Goals

  • Not disclosed

Not disclosed

Sustainable Products & Innovation

  • XECHNO® Power + FRESH HVDC®
  • Green Data Center service

Awards & Recognition

  • 2014 J-Win Diversity Award’s Corporate Award for Basic Achievement
  • Minister of Economy, Trade and Industry Award in the energy-saving category of the Green IT Promotion Council’s Green IT Awards 2012

Reporting Period: 2015-04 to 2016-03

Environmental Metrics

Total Carbon Emissions:241,463 tCO2e/year
Scope 1 Emissions:Not disclosed
Scope 2 Emissions:Not disclosed
Scope 3 Emissions:3,484,821 tCO2e/year
Renewable Energy Share:Not disclosed
Total Energy Consumption:47,661 KWh/year
Water Consumption:630,016 m3/year
Waste Generated:4,762,581 kg/year
Carbon Intensity:Not disclosed

ESG Focus Areas

  • Environmental
  • Social
  • Governance

Environmental Achievements

  • Reduced CO2 emissions by 25% (from 2008 levels)
  • Reduced copy paper purchased by 41% (from 2008 levels)
  • Reduced waste for final disposal by 78% (from 2008 levels)
  • Achieved a final waste disposal rate of 1.9%

Social Achievements

  • Launched communication robot verification trials at nursing homes
  • Introduced data science to agriculture in Japan
  • Supported social contribution activities through Global Volunteering Week with over 2,000 employees participating
  • Developed a core banking system for the Central Bank of Myanmar
  • Participated in the digital archive project for Spain’s National Heritage

Governance Achievements

  • Improved the effectiveness of the Board of Directors through sessions and surveys
  • Implemented a new mid-term management strategy (fiscal 2017-2019) to establish a global brand
  • Established a third advisory board to incorporate outside opinions and proposals into business activities
  • Revised the NTT Group CSR Charter to reflect the global scope of business activities

Climate Goals & Targets

Long-term Goals:
  • Not disclosed
Medium-term Goals:
  • Reduce the environmental impact of society through the promotion of Green IT
  • Achieve average total working hours of 1,890 hours per employee by the end of fiscal 2019
  • Increase the number of women in management positions to at least 200 by the end of fiscal 2021
  • Increase women in senior management positions to at least 10 by the end of fiscal 2021
  • Continue raising the percentage of female recruits to above 30% by the end of fiscal 2021
Short-term Goals:
  • Reduce greenhouse gas emissions by 16% by 2017
  • Reduce copy paper purchased by 37% by 2017
  • Reduce waste for final disposal by 72% by 2017
  • Achieve a final waste disposal rate of 2.2% or less by 2017
  • Increase participation in local community environmental contribution activities to over 3,600 by 2017

Environmental Challenges

  • Preventing unprofitable projects and improving profitability of the global business
  • Long working hours in the IT industry
  • Climate change related risks (physical and transition risks)
  • Information security risks
  • Digital divide
Mitigation Strategies
  • Formulated a new mid-term management strategy focusing on game-changing approaches and breakthrough technologies
  • Implemented measures to reduce total working hours, including recording computer log-on/log-off times and setting reduction targets
  • Implemented measures to mitigate climate change risks, including upgrading to highly efficient equipment, establishing back-up data centers, and implementing flood prevention works
  • Established a global security governance system and implemented various information security measures, including education and training, and the use of thin-client computing
  • Promoted the development of people-friendly information systems centered on universal design

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement
  • Procurement Policy
  • Fair Transaction Rules
  • Supply chain CSR procurement guidelines
  • CSR procurement surveys and evaluations
  • NTT Group’s Approach to Conflict Minerals

Climate-Related Risks & Opportunities

Physical Risks
  • Abnormal weather phenomena (typhoons, flooding, heatwaves, torrential rains) could shut down power supply to data centers
  • Flooding could halt operations at data centers
  • Malfunctions in equipment caused by lightning strikes
Transition Risks
  • Increased costs for actions such as facility upgrades and additional operational functions due to compliance with climate change regulations
  • Increased investor requests for corporate information disclosure related to climate change
  • Declines in share price associated with lower evaluation by investors
  • Deterioration in market-imposed financing conditions
Opportunities
  • Increased demand for more efficient IT systems due to the introduction of CO2 emission caps
  • Expansion of sales of data center and related services
  • Accelerated business utilizing cloud-based data centers

Reporting Standards

Frameworks Used: GRI G4, Japan’s Ministry of the Environment Environmental Reporting Guidelines (2012)

Certifications: ISO 14001, ISO 22301:2012

Third-party Assurance: Lloyd’s Register Quality Assurance Limited (for Scope 1-3 GHG emissions in 2014)

UN Sustainable Development Goals

  • Not disclosed

Not disclosed

Sustainable Products & Innovation

  • RScube+® (software for managing greenhouse gas reduction)
  • airpalette ATFM (air traffic flow management system)
  • AMLAD™ (digital archive solution)
  • XECHNOR Power + FRESH HVDCR (energy-saving solution for data centers)
  • BizXaas ® Office service (cloud-based office environment)

Awards & Recognition

  • 2014 J-Win Diversity Award’s Corporate Award for Basic Achievement
  • Excellence Award in the Internet IR Excellence Awards (five consecutive years)
  • Prime Minister’s Award from the Cabinet Office for Digital 3D Map of the Entire World
  • Minister of Economy, Trade and Industry Award in the Green IT Awards 2012 for XECHNOR Power + FRESH HVDCR

Reporting Period: 2016-04 to 2017-03

Environmental Metrics

Total Carbon Emissions:250,811 t-CO2e
Scope 1 Emissions:8,691 t-CO2e
Scope 2 Emissions:292,688 t-CO2e
Scope 3 Emissions:3,162,143 t-CO2e
Renewable Energy Share:Not disclosed
Total Energy Consumption:49,437,000 kWh
Water Consumption:553,703 m3
Waste Generated:5,864,530 kg
Carbon Intensity:Not disclosed

ESG Focus Areas

  • Environment
  • Social
  • Governance

Environmental Achievements

  • Reduced CO2 emissions by 20% compared to 2008.
  • Reduced final waste disposal by 79% compared to 2008.
  • Reduced copy paper purchased by 37% compared to 2008.

Social Achievements

  • Launched Smart Alert Solution using AI to prevent disease complications.
  • Promoted Global Open Innovation, receiving 400 entries.
  • Received Grand Prize from the Minister of Health, Labour and Welfare in the Good Career Company Awards 2016.

Governance Achievements

  • Established a Global Compliance Policy.
  • Implemented a robust internal control system.
  • Strengthened Group governance through liaison departments.

Climate Goals & Targets

Long-term Goals:
  • Not disclosed
Medium-term Goals:
  • Reduce CO2 emissions by 16% by 2019.
  • Reduce copy paper purchased by 37% by 2019.
  • Reduce final waste disposal by 90% by 2018.
Short-term Goals:
  • Achieve average total working hours of 1,890 hours per employee by the end of fiscal 2018.

Environmental Challenges

  • Long working hours in the IT industry.
  • Risks related to climate change (regulatory changes, physical impacts).
  • Low brand awareness in global markets.
Mitigation Strategies
  • Setting reduction targets for total annual working hours.
  • Implementing measures to mitigate climate change risks (e.g., renewable energy investment, efficient equipment upgrades).
  • Conducting brand awareness surveys and PR activities.

Supply Chain Management

Supplier Audits: Approximately 34% of suppliers responded to CSR procurement surveys in fiscal 2016.

Responsible Procurement
  • Procurement Policy
  • Fair Transaction Rules
  • Supply chain CSR procurement guidelines
  • NTT Group’s Approach to Conflict Minerals

Climate-Related Risks & Opportunities

Physical Risks
  • Abnormal weather phenomena (typhoons, flooding, heatwaves) impacting data centers.
  • Power outages affecting data centers.
  • Equipment malfunctions due to lightning strikes.
Transition Risks
  • Increased costs due to climate change regulations (e.g., carbon taxes, renewable energy requirements).
  • Higher energy costs due to rising global temperatures.
Opportunities
  • Increased demand for cloud-based data centers.
  • Expansion of Green Data Center services.

Reporting Standards

Frameworks Used: GRI Sustainability Reporting Standards, Japan’s Ministry of the Environment Environmental Reporting Guidelines (2012)

Certifications: ISO 14001, ISO/IEC 27001

Third-party Assurance: Lloyd’s Register Quality Assurance Limited

UN Sustainable Development Goals

  • Not disclosed

Not disclosed

Sustainable Products & Innovation

  • Smart Alert Solution
  • XECHNO® Power + FRESH HVDC®

Awards & Recognition

  • Prime rating by oekom research AG
  • Constituent of FTSE Blossom Japan
  • Component of Morningstar Social Development Society Index
  • Member of Dow Jones Sustainability World Index / Asia Pacific Index
  • Component of FTSE4Good Index
  • Cabinet Office Second Space Development and Application Award
  • Asia Geospatial Technology Innovation Awards 2017
  • Nikkei Superior Products and Services Awards
  • IDC Financial Insights FinTech Rankings Top 100
  • Top 100 Telework Pioneers
  • ASPIC Cloud-IoT Award 2016
  • Semi-Nadeshiko Brand
  • FinTech Forward Top 100 Companies
  • Good Career Company Awards 2016 Grand Prize
  • Noteworthy IT Strategy Company
  • Level 3 “Eruboshi” Company
  • Gold in the PRIDE Index 2017

Reporting Period: 2018-04 to 2019-03

Environmental Metrics

Total Carbon Emissions:232,221 t-CO2e
Scope 1 Emissions:5,746 t-CO2e
Scope 2 Emissions:226,229 t-CO2e
Scope 3 Emissions:2,098,117 t-CO2e
Renewable Energy Share:Not disclosed
Total Energy Consumption:496,708 MWh
Water Consumption:618,291 m³
Waste Generated:11.6 tons
Carbon Intensity:Not disclosed

ESG Focus Areas

  • Environment
  • Social
  • Governance

Environmental Achievements

  • Reduced copy paper purchased by 34.1% compared to FY2013.
  • Reduced waste for final disposal by 94% compared to FY2013.
  • Achieved a final waste disposal rate of 0.23%.

Social Achievements

  • Introduced WinActor®/WinDirector®, exceeding 15,000 licenses, promoting workstyle innovation.
  • 77% of 11,000 head office employees participated in Telework Days campaign.
  • Received Gold award in PRIDE Index 2018 for LGBT initiatives.

Governance Achievements

  • Established Global Compliance Policy and conducted compliance training for nearly all employees.
  • Operated hotlines for reporting compliance issues and harassment.
  • Implemented internal audits focusing on business process compliance, working hours, outsourcing contracts, and information security.

Climate Goals & Targets

Long-term Goals:
  • Not disclosed
Medium-term Goals:
  • Reduce GHG emissions by 5% or more (compared to FY2013).
  • Reduce copy paper usage by 4% or more (compared to FY2013).
  • Reduce waste for final disposal by 80% or more (compared to FY2013).
Short-term Goals:
  • Not disclosed

Environmental Challenges

  • Shortage of radiologists in Japan.
  • Long working hours in the IT industry.
  • Transitional risks from climate change regulations (increased costs for facility upgrades and renewable energy).
Mitigation Strategies
  • Developed AI diagnosis support solutions.
  • Implemented various workstyle reforms, including teleworking and flexible hours.
  • Incrementally switching to renewable energy and implementing energy efficiency measures.

Supply Chain Management

Supplier Audits: Approximately 30% of business partners responded to CSR procurement survey.

Responsible Procurement
  • NTT DATA Guidelines for CSR in Supply Chain
  • Procurement Policy
  • Fair Transaction Rules

Climate-Related Risks & Opportunities

Physical Risks
  • Data center shutdown due to abnormal weather (power outages, flooding, lightning strikes)
  • Increased operating costs due to rising average temperatures
Transition Risks
  • Increased costs for renewable energy procurement
  • Increased cap-and-trade costs
  • Decline in reputation due to delayed response to investor requests for ESG information
Opportunities
  • Increased demand for energy-efficient data centers
  • Increased demand for cloud services due to increased abnormal weather
  • Increased demand for smart meters

Reporting Standards

Frameworks Used: GRI Sustainability Reporting Standards

Certifications: ISO 14001

Third-party Assurance: Lloyd’s Register Quality Assurance Limited

UN Sustainable Development Goals

  • Goal 7 (Affordable and clean energy)
  • Goal 9 (Industry, innovation, and infrastructure)
  • Goal 11 (Sustainable cities and communities)
  • Goal 13 (Climate action)
  • Goal 8 (Decent work and economic growth)
  • Goal 5 (Gender equality)
  • Goal 10 (Reduced inequalities)
  • Goal 3 (Good health and well-being)
  • Goal 4 (Quality education)
  • Goal 17 (Partnerships for the goals)

Various initiatives described in the report contribute to these SDGs.

Sustainable Products & Innovation

  • AW3D Global High-Resolution 3D Map
  • Green Data Center services
  • Cloud computing services
  • Smart meter operation management systems

Awards & Recognition

  • RobecoSAM Sustainability Award Gold Class 2019
  • ICT Business Encouragement Award from the Telecommunications Association
  • Good Design Award 2018
  • Gold award (Top-level) in the PRIDE Index 2018
  • LEED Gold Certification for Mitaka Data Center EAST
  • Grand Prize in the Data Center Category at the 12th ASPIC Awards for Mitaka Data Center EAST
  • Leader in the NelsonHall Report for UX-UI Services
  • Ninth in the Brand Finance IT Services 15 2019 Report
  • Leader in Everest Group’s Internet of Things (IoT) Services PEAK Matrix™ Assessment 2019
  • Top 10 in Blockchain Services Report by U.S.-based HFS
  • Winner Award (Top Award) for WinActor/WinDirector® Ecosystem at the JISA Awards 2019
  • Mitaka Data Center EAST Certified in NVIDIA’s DGX-Ready Data Center Program
  • Fourth in U.S.-based HFS’s Ranking of IT Services for the Healthcare Industry
  • Leader in 2019 IoT in Digital Transformation NEAT Evaluation by NelsonHall
  • Top Employers 2019 (Germany, everis Spain and everis Brazil)
  • Top CEOs on Glassdoor (Simon Williams, CEO of NTT DATA UK)
  • Top Employer in the Most Attractive Employers Survey in Cluj, Romania
  • Gold Medal in the Brandon Hall Excellence Awards Program 2019

Reporting Period: 2022-04 to 2023-03

Environmental Metrics

Total Carbon Emissions:1,935,854 tCO2e/year
Scope 1 Emissions:12,300 tCO2e/year
Scope 2 Emissions:161,221 tCO2e/year
Scope 3 Emissions:1,837,925 tCO2e/year
Renewable Energy Share:Not disclosed
Total Energy Consumption:391,080 MWh/year
Water Consumption:447,918 m3/year
Waste Generated:1,590 tons/year
Carbon Intensity:Not disclosed

ESG Focus Areas

  • Carbon Neutrality
  • Circular Economy
  • Nature Conservation
  • Smart X Co-innovation
  • Trusted Value Chain
  • Future of Work
  • Human Rights & DEI
  • Digital Accessibility
  • Community Engagement

Environmental Achievements

  • Reduced CO2 emissions (excluding NTT Ltd.) by 78 kt from FY2020
  • Achieved 100% waste recycling rate for general and industrial waste
  • Achieved 109% recycling rate for construction waste
  • Increased renewable energy consumption to 187,028 MWh
  • Achieved 57% renewable energy share in data centers

Social Achievements

  • Launched employee well-being program, resulting in 76% highly engaged employees globally and 73% in Japan
  • Increased ratio of newly appointed female managers to 27.6%
  • Increased ratio of female managers to 9%
  • Increased ratio of female directors to 20.6%
  • Launched a medical equipment supply chain in Malawi using drones
  • Improved recycling park user experience through AI

Governance Achievements

  • Established the Green Innovation Office and Green Action Committee to lead climate change initiatives
  • Established the AI Governance Office to manage AI-related risks
  • Implemented the NTT DATA Code of Conduct reflecting ethics, compliance, and sustainability policy
  • Established a global compliance program to deter, detect, and respond to compliance risks
  • Implemented a Group-wide whistleblowing system

Climate Goals & Targets

Long-term Goals:
  • Achieve net-zero emissions by 2040 (Scope 1, 2, and 3)
Medium-term Goals:
  • Reduce Scope 1 and 2 emissions by 68% by FY2030
  • Reduce Scope 3 emissions by 42% by FY2030
  • Achieve net zero emissions for data centers by 2030
Short-term Goals:
  • Reduce Scope 1 and 2 emissions by 50,000 tons by FY2025
  • Increase ratio of newly appointed female managers to 30% by end of FY2025
  • Increase ratio of female managers to 15% by end of FY2025
  • Increase ratio of female directors to 25% by end of FY2025

Environmental Challenges

  • Loss of reputation due to delayed responses to ESG information disclosure requests
  • Data center shutdown due to abnormal weather
  • Increased costs due to carbon pricing
  • Insufficient supplier sustainability efforts
  • Increased total working hours due to remote work and business expansion
Mitigation Strategies
  • Established the Green Innovation Office
  • Implemented infrastructure maintenance and disaster preparedness measures
  • Introduced renewable energy and implemented energy-saving measures
  • Launched a Self-Assessment Questionnaire (SAQ) for suppliers
  • Implemented measures to reduce working hours and promote paid leave

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement
  • NTT Group Green Procurement Standards
  • NTT DATA Group Supply Chain Sustainability Guidelines
  • Self-Assessment Questionnaire (SAQ)

Climate-Related Risks & Opportunities

Physical Risks
  • Data center shutdown due to abnormal weather
Transition Risks
  • Loss of reputation due to delayed responses to ESG disclosure requests
  • Increased costs due to carbon pricing
Opportunities
  • Increasing needs to create sustainability-related offerings
  • Increasing demand for sustainability-related consulting services
  • Increasing needs for resilient cloud services

Reporting Standards

Frameworks Used: GRI Sustainability Reporting Standards, TCFD, TNFD

Certifications: ISO 14001

Third-party Assurance: Lloyd’s Register Quality Assurance Limited

UN Sustainable Development Goals

  • Not disclosed

Not disclosed

Sustainable Products & Innovation

  • GHG emission visualization platform
  • Product-specific carbon footprint platform
  • Green software
  • Resilient cloud services

Awards & Recognition

  • Top Employer 2023 in 15 countries
  • EcoVadis Gold rating
  • ISS ESG Corporate Rating Prime rating

Reporting Period: 2023

Environmental Metrics

ESG Focus Areas

  • Regenerating Ecosystems
  • Clients’ Growth
  • Inclusive Society

Environmental Achievements

  • Developed C-Turtle®, a GHG visualization platform, aiming to promote emission reduction throughout the entire supply chain. Expanded its reach in the financial sector and began implementation in the NTT Group.
  • Developed a centralized database model (Sustainability Data Manager) capable of storing material properties data to prevent greenwashing.
  • Advancing eco-friendly software, ensuring security with minimal energy consumption (Where There’s a Willforce, There’s a watt!). Reduced CPU load and energy consumption across two servers.
  • Using AI chat to propose eco-friendly tourism in the Wadden Sea Project, promoting voluntary actions (green nudging).
  • Ensuring origin and quality for the safe distribution of food (THEROS) utilizing blockchain technology.
  • Visualizing dependency on natural capital for utilization in conservation strategies (VALU-ES).
  • Enhancing carbon credit quality through AI-based forest management and monitoring (CO2Sink).
  • Pursuing data center sustainability by optimizing energy efficiency, reducing energy usage for data center cooling by up to 92%.
  • Contributing to Singapore’s EV adoption via data management and analysis of charging facilities (NXT E-Mobility Data Platform).
  • Efficient waste collection and cleaner cities through AI-powered prediction of recycling container fill levels (AI-based Recycling Parks). Reduced CO2 emissions by optimizing logistics.

Social Achievements

  • Developed fowald, a platform to promote community contribution activities.
  • Developed D-Resilio®, a digital disaster management platform for streamlining disaster response.
  • Developed V-BALLER, a VR-driven training system supporting high school baseball practice on remote islands.
  • Assessing brain health from daily driving behavior for early detection of cognitive decline and accident prevention.
  • Delivering medical supplies quickly and efficiently to safeguard lives in Malawi (Wingcopter).
  • Created the World's First Smart Rainforest, a tropical rainforest regeneration business.
  • Contribution to eradicating illegal wildlife trade in India (HAWK).

Governance Achievements

  • Established the AI Governance Office to promote the ethical use of AI. Developed and disseminated internal guidelines outlining considerations and response strategies for the utilization of generative AI.
  • Developed Progmat, a platform using blockchain technology to revitalize the digital asset market.
  • Developed TetraBRiDGE®, a platform to streamline invoicing and payments, improving efficiency in administrative tasks by up to 80%.
  • Developed CATCH&GO®, a checkout-free shopping system enhancing user convenience and reducing employee workload.
  • Developed Work Re:Invention, an approach to working that integrates digital technologies with face-to-face communication.
  • Developed PITON®, a framework enabling business applications running on mainframes to operate on an open platform.
  • Developed Connecure®, a closed-network environment for safe and rapid data transmission.

Climate Goals & Targets

Environmental Challenges

  • Calculating Scope 3 emissions poses challenges due to methods hindering visualization of companies' reduction efforts, alongside the costs and operational requirements of data collection.
  • Many companies still rely on manual data management for sustainability-related products, posing challenges in streamlining operations and preventing human error.
  • Increasing power consumption of software, demanding energy-efficient development practices.
  • Environmental pollution and overexploitation leading to the degradation of ecosystems (Wadden Sea).
  • Food fraud, food loss, and environmental impact in the food system.
  • Depletion of natural capital due to recent development and climate change.
  • Growing demand for cloud services driving growth in the number of data centers worldwide, increasing electricity consumption.
  • Challenges in the transition from gasoline cars to EVs, such as vehicle prices and inadequate charging infrastructure.
  • Challenges in waste collection due to full recycling containers.
  • Declining workforce due to dwindling birthrate and aging population.
  • Lagging adoption of digitalization in administrative tasks within companies.
  • Shortage of labor in the retail and distribution sectors.
  • Challenges in communication, work efficiency, and information security with the adoption of telework.
  • Withdrawal of domestic mainframe vendors placing systems in a critical state.
  • Vulnerability to cyberattacks with the increasing adoption of remote work and cloud services.
  • Issues regarding user literacy and regulation of AI, including discrimination, human rights violations, and dissemination of misinformation.
  • Challenges in predicting tourist trends, leading to resource waste and over-tourism.
  • Increasing data volume leading to higher power consumption of data centers.
  • Congestion issues at airports and environmental concerns related to aircraft equipment aging.
  • Insufficient development in logistics infrastructure in developing countries.
  • Destruction of tropical rainforests due to illegal logging and agricultural development.
  • Poaching of endangered wildlife.
Mitigation Strategies
  • Developed C-Turtle®, Sustainability Data Manager, and other solutions to address the challenges mentioned above.
  • Collaborated with conservation groups and Microsoft on the Wadden Sea Project.
  • Participating in the THEROS Consortium to enhance transparency in the food supply chain.
  • Developed VALU-ES to visualize dependency on natural capital.
  • Implementing efficient cooling technology, power management system, and energy-saving measures in data centers.
  • Established a partnership with EVe to offer NXT E-Mobility Data Platform.
  • Utilizing AI technology for waste container detection and monitoring.
  • Developed TetraBRiDGE®, CATCH&GO®, Work Re:Invention, PITON®, and Connecure® to improve efficiency and security.
  • Established the AI Governance Office and developed AI guidelines.
  • Developed a Tourism Data Platform in Denmark.
  • Implementing data reduction strategies (Data Reduction Challenge).
  • Developing an IoT sensing skin and digital twin platform for aircraft (AVATAR).
  • Establishing a medical supply chain using high-performance drones (Wingcopter).
  • Partnering with ClimateForce to regenerate the Daintree Rainforest.
  • Partnering with the Wildlife Trust of India to utilize HAWK to combat illegal wildlife trade.

Supply Chain Management

Responsible Procurement
  • C-Turtle® promotes collaboration with suppliers on emission reduction efforts.

Climate-Related Risks & Opportunities

Sustainable Products & Innovation

  • C-Turtle®, Sustainability Data Manager, THEROS, VALU-ES, CO2Sink, NXT E-Mobility Data Platform, AI-based Recycling Parks, Progmat, TetraBRiDGE®, CATCH&GO®, Work Re:Invention, PITON®, Connecure®, D-Resilio®, V-BALLER, HAWK

Reporting Period: 2024

Environmental Metrics

Total Carbon Emissions:Not disclosed
Scope 1 Emissions:Not disclosed
Scope 2 Emissions:Not disclosed
Scope 3 Emissions:Not disclosed
Renewable Energy Share:Not disclosed
Total Energy Consumption:Not disclosed
Water Consumption:Not disclosed
Waste Generated:Not disclosed
Carbon Intensity:Not disclosed

ESG Focus Areas

  • Soil Health
  • Food Security
  • Climate Change
  • Sustainable Agriculture

Environmental Achievements

  • Not disclosed

Social Achievements

  • Enhanced extension services, consulting farmers on agronomic advice and access to financial resources; Digitalized agriculture, ensuring data availability on inputs, extension services, and markets; Promoted climate-smart agriculture, enabling soil erosion management interventions; Reversed fertility decline by increasing fertilizer availability; Researched and developed high-quality inputs such as quality seeds and cultivars adapted to local conditions.

Governance Achievements

  • Not disclosed

Climate Goals & Targets

Long-term Goals:
  • Not disclosed
Medium-term Goals:
  • Not disclosed
Short-term Goals:
  • Not disclosed

Environmental Challenges

  • Declining soil fertility and low soil organic carbon (SOC) levels; Unsustainable land use practices; Climate change disrupting agricultural productivity; Soil erosion; Nutrient depletion; Soil acidification; Lack of adequate soil data; Limited availability of important inputs such as fertilizers; High cost and limited availability of mineral fertilizers; Low use of fertilizers; Inconsistent and often insufficient fertilizer use; Conversion of natural landscapes into croplands; Inadequate rainfall; Low implementation of soil erosion mitigation measures; Crop diseases; Counterproductive agricultural policies; Misconceptions concerning the quality of available fertilizers; Lack of large-scale studies on farmers’ soil health knowledge.
Mitigation Strategies
  • Promoting sustainable land management practices; Empowering farmers; Improving soil fertility; Implementing measures to prevent soil erosion (contour ploughing and terracing); Climate-smart agriculture methods (minimal tillage and cover cropping); Using both mineral and organic fertilizers; Developing high-value inputs (quality seeds and cultivars adapted to local conditions); Enhancing access to agricultural information and technologies; Developing customized recommendations; Promoting digital literacy programmes; Providing training on modern farming technologies; Enhancing coordination among governments, NGOs and the private sector; Fostering institutional links; Promoting public–private partnerships; Forming farmer-based organizations; Providing agricultural credit; Conducting studies to understand soil properties; Increasing fertilizer use; Implementing quality control for fertilizers; Refining policies to support digital agriculture; Promoting open border policies; Improving market access; Promoting gender equity in agriculture; Increasing public funding and coordination for stress-resilient, climate-smart crop varieties; Investing in high-yield, disease-resistant seeds tailored to local conditions; Reducing logistical costs; Facilitating agricultural credits for small farmers; Building local fertilizer infrastructure; Providing affordable digital devices; Improving internet connectivity; Establishing soil-testing centres.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement
  • Not disclosed

Climate-Related Risks & Opportunities

Physical Risks
  • Extreme weather conditions, drought
Transition Risks
  • Not disclosed
Opportunities
  • Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

  • SDG 2 (Zero Hunger), SDG 13 (Climate Action), SDG 15 (Life on Land)

Improving soil health contributes to food security, climate change mitigation, and biodiversity conservation.

Sustainable Products & Innovation

  • Climate-smart crop varieties, high-yield, disease-resistant seeds

Awards & Recognition

  • Not disclosed