Climate Change Data

The Nielsen Company (US), LLC

Climate Impact & Sustainability Data (2015, 2016-2017, 2018-2019, 2020, Spring 2024)

Reporting Period: 2015

Environmental Metrics

Total Carbon Emissions:32867.3 tCO2e/year (Scope 1 and 2 combined)
Scope 1 Emissions:1,940.00 tCO2e/year
Scope 2 Emissions:30,927.30 tCO2e/year
Total Energy Consumption:83,503,092.43 MWh/year
Waste Generated:74.74 tons/year

ESG Focus Areas

  • Environmental
  • Social
  • Governance
  • Data Integrity
  • Privacy
  • Diversity
  • Ethics
  • Supply Chain

Environmental Achievements

  • Reduced carbon emissions from travel by 9% between 2014 and 2015
  • Reduced paper usage in North America by 5% between 2013 and 2015
  • Data center consolidations resulting in the avoidance of CO₂ emissions equivalent to taking more than 300 cars off the road for a year

Social Achievements

  • Instituted environmental, social and governance requirements for top suppliers
  • Grew supplier diversity program
  • Adopted a set of global human rights guidelines
  • Appointed a Chief Privacy Officer and adopted updated privacy guidelines
  • Enhanced talent development, retention, and recruitment efforts
  • Delivered $10.5 million in pro bono work and in-kind giving through Nielsen Cares
  • Expanded Employee Resource Groups and appointed a new Chief Diversity Officer
  • Launched a new diversity training program for managers
  • Established the Nielsen Foundation, Inc.
  • Deployed 22,000 associates to volunteer through more than 1,400 projects

Governance Achievements

  • Assigned official responsibility for Corporate Citizenship and Sustainability programs to the Board of Directors Nomination and Corporate Governance Committee
  • Created and publicly shared Nielsen’s Supplier Code of Conduct
  • Established a new governance structure for privacy
  • Launched a new company-wide security and privacy-focused employee training
  • Improved enterprise risk management (ERM) process

Climate Goals & Targets

Long-term Goals:
  • By 2020, reduce global energy use per square foot of facility space by 5%
  • By 2020, send virtually none of global e-waste to landfills
  • By the end of 2020, mobilize associates to volunteer a cumulative total of at least 300,000 hours
  • By the end of 2020, donate a cumulative total of at least $50 million through pro bono projects
  • By 2020, strive to meet the industry average of 32.4 training hours per associate
Medium-term Goals:
  • By 2018, Vendor ESG program will cover up to 50% of total spend with suppliers
  • By the end of 2019, upgrade data center storage to all-flash for energy reduction
Short-term Goals:
  • Analyze data collected from strategic suppliers on ESG issues and initiate corrective action plans by the end of 2016
  • Increase average training hours per associate by 15% (up to 26.9 hours) by the end of 2016
  • Certify all employees to updated Code of Conduct and complete Code of Conduct training for employees in all regions by the end of 2016
  • Create additional Global Inclusion Councils in 2016

Environmental Challenges

  • Data and information limitations in reporting at a global level for a first-time GRI report
  • Decentralized records of energy use and limited reporting by utilities companies and landlords
Mitigation Strategies
  • Dozens of internal experts were called upon to collect information and compile data
  • Implementing a new EMS program to automate data collection through an external tool
  • Activating data collection processes in more operations across the globe

Supply Chain Management

Supplier Audits: New Vendor ESG program launched in 2016, aiming to cover up to 50% of total spend by 2018

Responsible Procurement
  • Nielsen Supplier Code of Conduct
  • ESG criteria considered during RFP process
  • Regular business review and scorecard process for strategic suppliers

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI G4 Core

Third-party Assurance: Bureau Veritas North America, Inc. (for Scope 1 and 2 emissions)

UN Sustainable Development Goals

  • Goal 2: Zero Hunger

Project 8 focuses on food security data

Awards & Recognition

  • DiversityInc Top 50 Companies for Diversity
  • Human Rights Campaign Corporate Equality Index (100%)
  • Diversity MBA Magazine 50 Out Front Best Places for Women & Diverse Managers to Work
  • Intellectual Property Owners Association (Top 300 U.S. patent recipients)

Reporting Period: 2016-2017

Environmental Metrics

Total Carbon Emissions:31101.50 tCO2e/year (location-based Scope 2) + 29965.77 tCO2e/year (market-based Scope 2) + 709.52 tCO2e/year (Scope 1) + 16391.36 tCO2e/year (Scope 3)
Scope 1 Emissions:709.52 tCO2e/year
Scope 2 Emissions:29099.90 tCO2e/year (location-based), 29965.77 tCO2e/year (market-based)
Scope 3 Emissions:16391.36 tCO2e/year
Renewable Energy Share:<5%
Total Energy Consumption:63,611,467.87 kWh/year
Water Consumption:130,685.17 m3/year
Waste Generated:782.94 tons/year
Carbon Intensity:Not disclosed

ESG Focus Areas

  • Diversity representation and inclusion
  • Data privacy, security & integrity
  • Future-focused leadership and innovation
  • Supplier accountability
  • Energy, travel & waste
  • Employee relations
  • Community & social impact

Environmental Achievements

  • Reduced Scope 1 and Scope 2 location-based greenhouse gas (GHG) emissions by 11% per square foot of our global targeted portfolio between 2016 and 2017
  • Saw a 5% decrease in Scope 3 GHG emissions from business air travel between 2016 and 2017
  • Decreased our energy consumption per square foot of our global targeted portfolio by 8% between 2016 and 2017
  • Eliminated 350 servers in 2017 alone, saving more than 300,000 lbs. of carbon emissions
  • Reduced paper purchases in our North America and Latin America regions by 36%
  • Increased the waste diversion rate onsite from 17% in the first quarter of 2016 to 56% in the first quarter of 2017 in our New York City headquarters

Social Achievements

  • Launched a new, multi-year strategy to strengthen employee engagement
  • Named one of the Best Employers for Healthy Lifestyles®, which recognizes companies that are committed to improving their employees’ physical health, productivity, overall quality of life, financial security, and emotional and social connectedness
  • Established the Nielsen Global Support Fund, through which associates can apply for grants in times of personal hardship or natural disaster, as well as donate to fellow associates in need
  • Logged 170,000 volunteer hours and delivered $23.1 million in pro bono work and skills-based volunteering through Nielsen Cares since 2016
  • Saw a more than 300 percent increase in the number of offices being represented by Green Teams since we launched Green Teams globally in mid-2013

Governance Achievements

  • Enhanced the reach of our Compliance & Integrity program with the launch of an Integrity Ambassador program
  • Added Climate Change as a stand-alone risk category in our Enterprise Risk Management program
  • Completed our first global climate risk assessment
  • Incorporated new human rights-related risks as part of our systematic audit process
  • Introduced a new, updated Code of Conduct and launched an enhanced process through which associates will certify that they have read and understand the Code

Climate Goals & Targets

Long-term Goals:
  • Not disclosed
Medium-term Goals:
  • Reduce global energy use per square foot of facility space by 5% compared to 2015 by 2020
  • Send virtually none of our global e-waste to landfills by 2020
  • Mobilize associates to volunteer a cumulative total of at least 300,000 hours by 2020
  • Donate a cumulative total of at least $50 million through pro bono projects by 2020
  • Increase impact sourcing jobs in supply chain to 500 by 2020
Short-term Goals:
  • Achieve 50% coverage of supplier spend by the end of 2018
  • Upgrade data center storage to all-flash for energy reduction and enhanced efficiency by the end of 2019

Environmental Challenges

  • Maintaining a diverse workforce that reflects the communities we serve
  • Protecting data privacy, security and integrity
  • Managing climate change risks and opportunities
  • Ensuring supplier accountability
  • Reducing energy consumption and waste
  • Maintaining high employee engagement
Mitigation Strategies
  • Implementing a five-pronged D&I strategy
  • Robust Cyber Security Program grounded in internationally recognized data protection principles
  • Completed a global climate risk assessment
  • Supply chain sustainability assessments covering 40% of spend in 2017
  • Initiatives to reduce energy use in facilities and data centers
  • New multi-year strategy to strengthen employee engagement

Supply Chain Management

Supplier Audits: 82 suppliers in 2017

Responsible Procurement
  • Nielsen Supplier Code of Conduct
  • Sustainability assessments
  • Supplier Toolkit
  • Environmentally Preferable Purchasing Policy
  • Impact sourcing initiatives
  • Buy Local, Grow Global campaign

Climate-Related Risks & Opportunities

Physical Risks
  • Extreme weather events
  • Changing climate patterns
Transition Risks
  • Regulatory changes
  • Market shifts
Opportunities
  • Development of energy-efficient products and services

Reporting Standards

Frameworks Used: GRI, SASB, TCFD

Certifications: ISO 14001

Third-party Assurance: Bureau Veritas North America, Inc. (BVNA)

UN Sustainable Development Goals

  • Goal 1: No Poverty
  • Goal 2: Zero Hunger
  • Goal 4: Quality Education
  • Goal 5: Gender Equality
  • Goal 8: Decent Work and Economic Growth
  • Goal 10: Reduced Inequalities
  • Goal 12: Responsible Production and Consumption

Nielsen's initiatives contribute to these goals through impact sourcing, supplier diversity, employee volunteerism, data donations, and sustainable business practices.

Sustainable Products & Innovation

  • Nano meter
  • eCollection technology

Awards & Recognition

  • Best Employers for Healthy Lifestyles® (2017)
  • Best Place to Work for LGBTQ Equality (5 consecutive years)
  • Perfect score of 100 on the Human Rights Campaign (HRC) Foundation’s 2018 Corporate Equality Index (CEI)
  • Lalit S. Kanodia Award (first runner-up for QCT)
  • Best Process Improvement Enabled by Technology at PEX OPEX Week (first runner-up)

Reporting Period: 2018-2019

Environmental Metrics

Total Carbon Emissions:73,590.42 tCO2e (Scope 3, 2019)
Scope 1 Emissions:6781.80 tCO2e (2019)
Scope 2 Emissions:51,963.00 tCO2e (2019)
Scope 3 Emissions:73,590.42 tCO2e (2019)
Total Energy Consumption:105,755,155 MWh (2019)
Water Consumption:667,623.66 m3 (2019)
Waste Generated:3,226.09 tons (2019)

ESG Focus Areas

  • Governance
  • Diversity and Inclusion
  • Human Capital
  • Data Privacy and Security
  • Environment
  • Community Engagement

Environmental Achievements

  • Reduced global energy use per square foot of facility space by up to 5% by the end of 2020 (on track)
  • Upgraded live data storage in data centers to all-flash for energy reduction and enhanced efficiency (64% complete by end of 2019, aiming for 95% in 2020)
  • Avoided almost 28,676 metric tons of GHG emissions through e-waste reuse and recycling in 2019
  • 15% reduction in paper purchases across Nielsen regions between 2018 and 2019

Social Achievements

  • Earned a 100% score on the Human Rights Campaign Foundation’s Corporate Equality Index for the seventh consecutive year in 2020
  • Ranked #20 on DiversityInc’s Top 50 Companies for Diversity in 2020
  • Recognized by the Disability Equality Index as a Best Place to Work for Disability Inclusion
  • Included among leading companies on Bloomberg’s Gender Equality Index for 2019 and 2020
  • Exceeded 370,000 volunteer hours by June 2019 (goal of 300,000 by 2020)
  • Delivered almost $69 million in pro bono and in-kind services for social causes from 2016 through 2019

Governance Achievements

  • Recognized as industry leader among media companies in JUST Capital’s and Forbes’s annual ranking of the “JUST 100” for the third year in a row
  • Included in both the FTSE4Good index and the Dow Jones Sustainability North America index for the third time
  • 100% of new suppliers provided written acknowledgment of the Nielsen Supplier Code of Conduct starting in 2019
  • All employees (except where not permitted by local laws) annually certify understanding and adherence to the Code of Conduct

Climate Goals & Targets

Long-term Goals:
  • Investigate setting absolute emission reduction targets referencing the Science Based Targets model
Medium-term Goals:
  • Increase women in senior leadership by seven percentage points by 2021
Short-term Goals:
  • Reduce global energy use per square foot of facility space by up to 5% by the end of 2020
  • Upgrade live data storage in data centers to all-flash by end of 2020
  • Send 0% of global e-waste to landfills by the end of 2020

Environmental Challenges

  • Data security breaches
  • Supply chain disruptions
  • Climate change impacts on operations and supply chain
  • Maintaining data privacy and security
  • Achieving gender parity in leadership
Mitigation Strategies
  • Robust Cyber Security Program aligned with NIST Cybersecurity Framework
  • Supplier sustainability assessments and scorecarding program
  • Global climate risk assessment and scenario analysis
  • Privacy by design approach
  • Diverse slates of candidates for open positions, inclusive hiring practices, and diversity and inclusion training programs

Supply Chain Management

Supplier Audits: 103 suppliers assessed in 2019 (67% of critical supplier base)

Responsible Procurement
  • Nielsen Supplier Code of Conduct
  • ESG criteria in supplier registration and RFP process
  • Third-party supplier sustainability assessments

Climate-Related Risks & Opportunities

Physical Risks
  • Rising sea levels
  • Water and heat stress
  • Exposure to cyclones
  • Extreme rainfall
Transition Risks
  • Increasing carbon prices
  • Regulatory changes
  • Technological changes
Opportunities
  • Prioritizing clean energy investments
  • Extending data center efficiency efforts
  • Providing sustainability insights to clients

Reporting Standards

Frameworks Used: GRI, SASB, TCFD

Third-party Assurance: Apex Companies, LLC (formerly Bureau Veritas North America)

UN Sustainable Development Goals

  • SDG 1: No Poverty
  • SDG 2: Zero Hunger
  • SDG 4: Quality Education
  • SDG 5: Gender Equality
  • SDG 8: Decent Work and Economic Growth
  • SDG 10: Reduced Inequalities
  • SDG 12: Responsible Production and Consumption

Nielsen aligns its Data for Good and other initiatives with these SDGs.

Sustainable Products & Innovation

  • Nielsen Product Insider

Awards & Recognition

  • JUST Capital Top 100 Companies Supporting Healthy Communities and Families
  • National Business Group on Health’s “Best Employers: Excellence in Health & Well-Being” silver winner

Reporting Period: 2020

Environmental Metrics

Total Carbon Emissions:73,590.42 tCO2e (Scope 1+2+3 in 2019); 17,326.71 tCO2e (Scope 1+2+3 in 2020)
Scope 1 Emissions:6,781.80 tCO2e (2019); 6,058.74 tCO2e (2020)
Scope 2 Emissions:49,840.00 tCO2e (2019); 37,627.95 tCO2e (2020)
Scope 3 Emissions:17,326.71 tCO2e (2020)
Total Energy Consumption:105,755,155 kWh (2019); 85,358,281 kWh (2020)
Water Consumption:667,623.66 m3 (2019); 292,115.60 m3 (2020)
Waste Generated:3,226.09 tons (2019); 1,880.44 tons (2020)

ESG Focus Areas

  • Diversity, Equity & Inclusion
  • Human Capital
  • Environment
  • Community Engagement
  • Data Privacy & Security
  • Governance

Environmental Achievements

  • Met 2020 goals of energy use efficiency and reduction, environmentally responsible electronic waste (e-waste) disposal and sustainable travel
  • Achieved 0% of electronic waste (e-waste) processed through our Infrastructure team goes to landfills

Social Achievements

  • Increased diversity of our executive leadership team: 4 out of the 9 leaders are women, and 3 out of the 9 leaders are ethnically diverse
  • Exceeded $110 million goal in sourceable diverse spending in 2020, reaching $118 million
  • Expanded mental health programming and support, including the Mental Health Hub and a Mental Health Day Away
  • Retained women at the same rate as men in 2020 despite the pandemic's disproportionate impact on women in the workplace

Governance Achievements

  • 100% of the Board and employees—except where not permitted by local laws—are held accountable for completing required training and certifying that they understand our Code of Conduct
  • Starting in 2019, 100% of our new suppliers onboarded through Global Procurement provide written acknowledgment of our Supplier Code of Conduct

Climate Goals & Targets

Environmental Challenges

  • COVID-19 pandemic and its impact on business operations, employee well-being, and supply chains
  • Supply chain disruptions due to COVID-19
  • Climate change impacts on global facilities and employee safety
  • Racial and socioeconomic divides highlighted by the pandemic and social justice movements
Mitigation Strategies
  • Implemented safety protocols, remote work stipends, supplemental paid leave, and expanded mental health support for employees
  • Developed new ways to complete fieldwork, including virtual and proximity visits
  • Accelerated Business Diversity efforts to support diverse businesses impacted by the pandemic
  • Implemented several new initiatives designed to support diverse businesses in the United States
  • Continued to integrate the results of climate risk assessment into operational strategy

Supply Chain Management

Supplier Audits: Over 100 strategic suppliers in 26 countries evaluated in 2020

Responsible Procurement
  • Supplier Code of Conduct covering labor and health and safety, environmental management, responsible sourcing, and data privacy

Climate-Related Risks & Opportunities

Physical Risks
  • Severe weather conditions restricting access for field staff
  • Extreme weather putting employee safety at risk
Transition Risks
  • Increased costs associated with carbon pricing
  • Business continuity challenges
  • Regulatory changes
Opportunities
  • Transition to a lower-carbon energy system

Reporting Standards

Frameworks Used: SASB, TCFD, GRI

Third-party Assurance: Apex Companies, LLC (formerly Bureau Veritas North America)

Sustainable Products & Innovation

  • Gracenote Inclusion Analytics

Awards & Recognition

  • #19 on 100 Best Corporate Citizens by 3BL Media
  • Named to 2021 Bloomberg Gender Equality Index
  • #1 Media company in JUST Capital’s and Forbes’ “JUST 100” 2021 list
  • 100% score on Human Rights Campaign’s 2021 Corporate Equality Index
  • Included on 2020 Dow Jones Sustainability Index
  • “A” level rating from MSCI ESG Ratings
  • ISS ESG Prime Status
  • 90% score on the Disability Equality Index
  • #20 on DiversityInc’s 2020 Top 50 Companies for Diversity list
  • Included in the FTSE4Good Index in 2020

Reporting Period: Spring 2024

Environmental Metrics

Climate Goals & Targets

Supply Chain Management

Climate-Related Risks & Opportunities