The Nielsen Company (US), LLC
Climate Impact & Sustainability Data (2015, 2016-2017, 2018-2019, 2020, Spring 2024)
Reporting Period: 2015
Environmental Metrics
ESG Focus Areas
- Environmental
- Social
- Governance
- Data Integrity
- Privacy
- Diversity
- Ethics
- Supply Chain
Environmental Achievements
- Reduced carbon emissions from travel by 9% between 2014 and 2015
- Reduced paper usage in North America by 5% between 2013 and 2015
- Data center consolidations resulting in the avoidance of CO₂ emissions equivalent to taking more than 300 cars off the road for a year
Social Achievements
- Instituted environmental, social and governance requirements for top suppliers
- Grew supplier diversity program
- Adopted a set of global human rights guidelines
- Appointed a Chief Privacy Officer and adopted updated privacy guidelines
- Enhanced talent development, retention, and recruitment efforts
- Delivered $10.5 million in pro bono work and in-kind giving through Nielsen Cares
- Expanded Employee Resource Groups and appointed a new Chief Diversity Officer
- Launched a new diversity training program for managers
- Established the Nielsen Foundation, Inc.
- Deployed 22,000 associates to volunteer through more than 1,400 projects
Governance Achievements
- Assigned official responsibility for Corporate Citizenship and Sustainability programs to the Board of Directors Nomination and Corporate Governance Committee
- Created and publicly shared Nielsen’s Supplier Code of Conduct
- Established a new governance structure for privacy
- Launched a new company-wide security and privacy-focused employee training
- Improved enterprise risk management (ERM) process
Climate Goals & Targets
- By 2020, reduce global energy use per square foot of facility space by 5%
- By 2020, send virtually none of global e-waste to landfills
- By the end of 2020, mobilize associates to volunteer a cumulative total of at least 300,000 hours
- By the end of 2020, donate a cumulative total of at least $50 million through pro bono projects
- By 2020, strive to meet the industry average of 32.4 training hours per associate
- By 2018, Vendor ESG program will cover up to 50% of total spend with suppliers
- By the end of 2019, upgrade data center storage to all-flash for energy reduction
- Analyze data collected from strategic suppliers on ESG issues and initiate corrective action plans by the end of 2016
- Increase average training hours per associate by 15% (up to 26.9 hours) by the end of 2016
- Certify all employees to updated Code of Conduct and complete Code of Conduct training for employees in all regions by the end of 2016
- Create additional Global Inclusion Councils in 2016
Environmental Challenges
- Data and information limitations in reporting at a global level for a first-time GRI report
- Decentralized records of energy use and limited reporting by utilities companies and landlords
Mitigation Strategies
- Dozens of internal experts were called upon to collect information and compile data
- Implementing a new EMS program to automate data collection through an external tool
- Activating data collection processes in more operations across the globe
Supply Chain Management
Supplier Audits: New Vendor ESG program launched in 2016, aiming to cover up to 50% of total spend by 2018
Responsible Procurement
- Nielsen Supplier Code of Conduct
- ESG criteria considered during RFP process
- Regular business review and scorecard process for strategic suppliers
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI G4 Core
Third-party Assurance: Bureau Veritas North America, Inc. (for Scope 1 and 2 emissions)
UN Sustainable Development Goals
- Goal 2: Zero Hunger
Project 8 focuses on food security data
Awards & Recognition
- DiversityInc Top 50 Companies for Diversity
- Human Rights Campaign Corporate Equality Index (100%)
- Diversity MBA Magazine 50 Out Front Best Places for Women & Diverse Managers to Work
- Intellectual Property Owners Association (Top 300 U.S. patent recipients)
Reporting Period: 2016-2017
Environmental Metrics
ESG Focus Areas
- Diversity representation and inclusion
- Data privacy, security & integrity
- Future-focused leadership and innovation
- Supplier accountability
- Energy, travel & waste
- Employee relations
- Community & social impact
Environmental Achievements
- Reduced Scope 1 and Scope 2 location-based greenhouse gas (GHG) emissions by 11% per square foot of our global targeted portfolio between 2016 and 2017
- Saw a 5% decrease in Scope 3 GHG emissions from business air travel between 2016 and 2017
- Decreased our energy consumption per square foot of our global targeted portfolio by 8% between 2016 and 2017
- Eliminated 350 servers in 2017 alone, saving more than 300,000 lbs. of carbon emissions
- Reduced paper purchases in our North America and Latin America regions by 36%
- Increased the waste diversion rate onsite from 17% in the first quarter of 2016 to 56% in the first quarter of 2017 in our New York City headquarters
Social Achievements
- Launched a new, multi-year strategy to strengthen employee engagement
- Named one of the Best Employers for Healthy Lifestyles®, which recognizes companies that are committed to improving their employees’ physical health, productivity, overall quality of life, financial security, and emotional and social connectedness
- Established the Nielsen Global Support Fund, through which associates can apply for grants in times of personal hardship or natural disaster, as well as donate to fellow associates in need
- Logged 170,000 volunteer hours and delivered $23.1 million in pro bono work and skills-based volunteering through Nielsen Cares since 2016
- Saw a more than 300 percent increase in the number of offices being represented by Green Teams since we launched Green Teams globally in mid-2013
Governance Achievements
- Enhanced the reach of our Compliance & Integrity program with the launch of an Integrity Ambassador program
- Added Climate Change as a stand-alone risk category in our Enterprise Risk Management program
- Completed our first global climate risk assessment
- Incorporated new human rights-related risks as part of our systematic audit process
- Introduced a new, updated Code of Conduct and launched an enhanced process through which associates will certify that they have read and understand the Code
Climate Goals & Targets
- Not disclosed
- Reduce global energy use per square foot of facility space by 5% compared to 2015 by 2020
- Send virtually none of our global e-waste to landfills by 2020
- Mobilize associates to volunteer a cumulative total of at least 300,000 hours by 2020
- Donate a cumulative total of at least $50 million through pro bono projects by 2020
- Increase impact sourcing jobs in supply chain to 500 by 2020
- Achieve 50% coverage of supplier spend by the end of 2018
- Upgrade data center storage to all-flash for energy reduction and enhanced efficiency by the end of 2019
Environmental Challenges
- Maintaining a diverse workforce that reflects the communities we serve
- Protecting data privacy, security and integrity
- Managing climate change risks and opportunities
- Ensuring supplier accountability
- Reducing energy consumption and waste
- Maintaining high employee engagement
Mitigation Strategies
- Implementing a five-pronged D&I strategy
- Robust Cyber Security Program grounded in internationally recognized data protection principles
- Completed a global climate risk assessment
- Supply chain sustainability assessments covering 40% of spend in 2017
- Initiatives to reduce energy use in facilities and data centers
- New multi-year strategy to strengthen employee engagement
Supply Chain Management
Supplier Audits: 82 suppliers in 2017
Responsible Procurement
- Nielsen Supplier Code of Conduct
- Sustainability assessments
- Supplier Toolkit
- Environmentally Preferable Purchasing Policy
- Impact sourcing initiatives
- Buy Local, Grow Global campaign
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events
- Changing climate patterns
Transition Risks
- Regulatory changes
- Market shifts
Opportunities
- Development of energy-efficient products and services
Reporting Standards
Frameworks Used: GRI, SASB, TCFD
Certifications: ISO 14001
Third-party Assurance: Bureau Veritas North America, Inc. (BVNA)
UN Sustainable Development Goals
- Goal 1: No Poverty
- Goal 2: Zero Hunger
- Goal 4: Quality Education
- Goal 5: Gender Equality
- Goal 8: Decent Work and Economic Growth
- Goal 10: Reduced Inequalities
- Goal 12: Responsible Production and Consumption
Nielsen's initiatives contribute to these goals through impact sourcing, supplier diversity, employee volunteerism, data donations, and sustainable business practices.
Sustainable Products & Innovation
- Nano meter
- eCollection technology
Awards & Recognition
- Best Employers for Healthy Lifestyles® (2017)
- Best Place to Work for LGBTQ Equality (5 consecutive years)
- Perfect score of 100 on the Human Rights Campaign (HRC) Foundation’s 2018 Corporate Equality Index (CEI)
- Lalit S. Kanodia Award (first runner-up for QCT)
- Best Process Improvement Enabled by Technology at PEX OPEX Week (first runner-up)
Reporting Period: 2018-2019
Environmental Metrics
ESG Focus Areas
- Governance
- Diversity and Inclusion
- Human Capital
- Data Privacy and Security
- Environment
- Community Engagement
Environmental Achievements
- Reduced global energy use per square foot of facility space by up to 5% by the end of 2020 (on track)
- Upgraded live data storage in data centers to all-flash for energy reduction and enhanced efficiency (64% complete by end of 2019, aiming for 95% in 2020)
- Avoided almost 28,676 metric tons of GHG emissions through e-waste reuse and recycling in 2019
- 15% reduction in paper purchases across Nielsen regions between 2018 and 2019
Social Achievements
- Earned a 100% score on the Human Rights Campaign Foundation’s Corporate Equality Index for the seventh consecutive year in 2020
- Ranked #20 on DiversityInc’s Top 50 Companies for Diversity in 2020
- Recognized by the Disability Equality Index as a Best Place to Work for Disability Inclusion
- Included among leading companies on Bloomberg’s Gender Equality Index for 2019 and 2020
- Exceeded 370,000 volunteer hours by June 2019 (goal of 300,000 by 2020)
- Delivered almost $69 million in pro bono and in-kind services for social causes from 2016 through 2019
Governance Achievements
- Recognized as industry leader among media companies in JUST Capital’s and Forbes’s annual ranking of the “JUST 100” for the third year in a row
- Included in both the FTSE4Good index and the Dow Jones Sustainability North America index for the third time
- 100% of new suppliers provided written acknowledgment of the Nielsen Supplier Code of Conduct starting in 2019
- All employees (except where not permitted by local laws) annually certify understanding and adherence to the Code of Conduct
Climate Goals & Targets
- Investigate setting absolute emission reduction targets referencing the Science Based Targets model
- Increase women in senior leadership by seven percentage points by 2021
- Reduce global energy use per square foot of facility space by up to 5% by the end of 2020
- Upgrade live data storage in data centers to all-flash by end of 2020
- Send 0% of global e-waste to landfills by the end of 2020
Environmental Challenges
- Data security breaches
- Supply chain disruptions
- Climate change impacts on operations and supply chain
- Maintaining data privacy and security
- Achieving gender parity in leadership
Mitigation Strategies
- Robust Cyber Security Program aligned with NIST Cybersecurity Framework
- Supplier sustainability assessments and scorecarding program
- Global climate risk assessment and scenario analysis
- Privacy by design approach
- Diverse slates of candidates for open positions, inclusive hiring practices, and diversity and inclusion training programs
Supply Chain Management
Supplier Audits: 103 suppliers assessed in 2019 (67% of critical supplier base)
Responsible Procurement
- Nielsen Supplier Code of Conduct
- ESG criteria in supplier registration and RFP process
- Third-party supplier sustainability assessments
Climate-Related Risks & Opportunities
Physical Risks
- Rising sea levels
- Water and heat stress
- Exposure to cyclones
- Extreme rainfall
Transition Risks
- Increasing carbon prices
- Regulatory changes
- Technological changes
Opportunities
- Prioritizing clean energy investments
- Extending data center efficiency efforts
- Providing sustainability insights to clients
Reporting Standards
Frameworks Used: GRI, SASB, TCFD
Third-party Assurance: Apex Companies, LLC (formerly Bureau Veritas North America)
UN Sustainable Development Goals
- SDG 1: No Poverty
- SDG 2: Zero Hunger
- SDG 4: Quality Education
- SDG 5: Gender Equality
- SDG 8: Decent Work and Economic Growth
- SDG 10: Reduced Inequalities
- SDG 12: Responsible Production and Consumption
Nielsen aligns its Data for Good and other initiatives with these SDGs.
Sustainable Products & Innovation
- Nielsen Product Insider
Awards & Recognition
- JUST Capital Top 100 Companies Supporting Healthy Communities and Families
- National Business Group on Health’s “Best Employers: Excellence in Health & Well-Being” silver winner
Reporting Period: 2020
Environmental Metrics
ESG Focus Areas
- Diversity, Equity & Inclusion
- Human Capital
- Environment
- Community Engagement
- Data Privacy & Security
- Governance
Environmental Achievements
- Met 2020 goals of energy use efficiency and reduction, environmentally responsible electronic waste (e-waste) disposal and sustainable travel
- Achieved 0% of electronic waste (e-waste) processed through our Infrastructure team goes to landfills
Social Achievements
- Increased diversity of our executive leadership team: 4 out of the 9 leaders are women, and 3 out of the 9 leaders are ethnically diverse
- Exceeded $110 million goal in sourceable diverse spending in 2020, reaching $118 million
- Expanded mental health programming and support, including the Mental Health Hub and a Mental Health Day Away
- Retained women at the same rate as men in 2020 despite the pandemic's disproportionate impact on women in the workplace
Governance Achievements
- 100% of the Board and employees—except where not permitted by local laws—are held accountable for completing required training and certifying that they understand our Code of Conduct
- Starting in 2019, 100% of our new suppliers onboarded through Global Procurement provide written acknowledgment of our Supplier Code of Conduct
Climate Goals & Targets
Environmental Challenges
- COVID-19 pandemic and its impact on business operations, employee well-being, and supply chains
- Supply chain disruptions due to COVID-19
- Climate change impacts on global facilities and employee safety
- Racial and socioeconomic divides highlighted by the pandemic and social justice movements
Mitigation Strategies
- Implemented safety protocols, remote work stipends, supplemental paid leave, and expanded mental health support for employees
- Developed new ways to complete fieldwork, including virtual and proximity visits
- Accelerated Business Diversity efforts to support diverse businesses impacted by the pandemic
- Implemented several new initiatives designed to support diverse businesses in the United States
- Continued to integrate the results of climate risk assessment into operational strategy
Supply Chain Management
Supplier Audits: Over 100 strategic suppliers in 26 countries evaluated in 2020
Responsible Procurement
- Supplier Code of Conduct covering labor and health and safety, environmental management, responsible sourcing, and data privacy
Climate-Related Risks & Opportunities
Physical Risks
- Severe weather conditions restricting access for field staff
- Extreme weather putting employee safety at risk
Transition Risks
- Increased costs associated with carbon pricing
- Business continuity challenges
- Regulatory changes
Opportunities
- Transition to a lower-carbon energy system
Reporting Standards
Frameworks Used: SASB, TCFD, GRI
Third-party Assurance: Apex Companies, LLC (formerly Bureau Veritas North America)
Sustainable Products & Innovation
- Gracenote Inclusion Analytics
Awards & Recognition
- #19 on 100 Best Corporate Citizens by 3BL Media
- Named to 2021 Bloomberg Gender Equality Index
- #1 Media company in JUST Capital’s and Forbes’ “JUST 100” 2021 list
- 100% score on Human Rights Campaign’s 2021 Corporate Equality Index
- Included on 2020 Dow Jones Sustainability Index
- “A” level rating from MSCI ESG Ratings
- ISS ESG Prime Status
- 90% score on the Disability Equality Index
- #20 on DiversityInc’s 2020 Top 50 Companies for Diversity list
- Included in the FTSE4Good Index in 2020