Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• 385.8 tCO2e saving in freight and component parts by removing 2,174 dispensers from the supply chain
• 9.6% reduction in shipping due to streamlined European logistics network
• 27,350 dispensers refurbished globally (26% increase from 2020)
• Reduced CO2 equivalent by 99.8% per mains-fed dispenser by switching to R600a refrigerant gas
• 25.2 billion single-use plastic bottles saved

Social Achievements

• Launched Waterlogic University, training 533 employees
• Completed pay and benefit harmonisation programme in the UK and Ireland
• Decreased gender pay differential and increased senior management roles for women
• Created 11 permanent roles for young people through youth programmes and apprenticeships
• Appointed 23 Mental Health First Aiders

Governance Achievements

• 100% sites with code of ethics
• 95% of sites comply with policies and procedures (up from 72% in 2020)
• 91% of sites disclose environmental performance to the Board (up from 72% in 2020)

Climate Goals & Targets

Environmental Challenges

• Supply chain disruptions due to the pandemic and government-mandated factory relocation in China
• Increased waste generation due to office reopenings and acquisitions
• Maintaining high first-time fix rates and reducing unnecessary call-outs
• Addressing the increase in work-related accidents (16% increase in 2021)

Mitigation Strategies

• Successfully relocated China factory with minimal disruption
• Implemented waste reduction initiatives across 95% of sites
• Rolled out field service enhancement programme to optimize technician routes and improve first-time fix rates
• Conducting enterprise-wide health and safety audits to identify and address areas for improvement

Supply Chain Management

Responsible Procurement

• Code of Conduct
• Anti-bribery and corruption policy
• Modern slavery statement
• Reusable packaging schemes

Climate-Related Risks & Opportunities

Sustainable Products & Innovation

• Stainless steel dispensers
• Plastic-free cups
• Reusable bottles
• Direct flow RO system with Firewall UVC purification
• Air purifiers

Awards & Recognition

• Oceansaver accolade
• Green Product Awards (Petalosa bottle)
• Zenith Global Water Drinks Awards (Classe Series)