Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• Saved 93,477,000 liters of water, 31% lower than in 2021

Social Achievements

• Conducted 250 CSR activities with a cost equivalent to IDR 10.8 billion, a 346% increase from 2021

Governance Achievements

• Formed Audit Committee and Nomination and Remuneration Committee
• Maintained international accreditation from Joint Commission International for Primaya Hospital Bekasi Barat and Primaya Hospital Tangerang

Climate Goals & Targets

Environmental Challenges

• Decrease in COVID-19 cases leading to lower revenue
• Retroactive decrease in government reimbursement rates for COVID-19 treatment (average 63%)
• Increased costs due to inflation and minimum wage increases
• New hospitals not yet profitable
• Changes in standard class regulations by BPJS and the Ministry of Health

Mitigation Strategies

• Reinforced services outside of COVID-19 (cardiology, orthopedics, oncology, etc.)
• Introduced lean management and centralized purchasing
• Developed new healthcare services (IVF)
• Preparing for adjustments to national health insurance standard class regulations
• Strengthening relationships with payers (insurance, government)

Supply Chain Management

Climate-Related Risks & Opportunities

Awards & Recognition

• Numerous awards from various local governments and organizations (detailed in the report)

Environmental Metrics

ESG Focus Areas

• Sustainability
• Good Corporate Governance (GCG)
• Renewable Energy
• Human Resource Development
• Healthcare Services

Environmental Achievements

• Installation of a 2800 m2 solar power plant at Primaya Hospital Bekasi Timur, generating 524,000 kWh of clean energy annually and reducing carbon emissions by 469,000 kg per year.

Social Achievements

• Organized free cataract surgeries in Pasar Kemis and Semarang.
• Collaboration with various organizations for health services (YAKES TELKOM, YAKES PERTAMINA, Bank BTN, PELINDO, YKKBI, PSM Makassar).
• Primaya Heart Race virtual sports event to raise funds for free cataract surgeries.
• Primaya Fair 2023, a series of exhibition, education, and networking activities.

Governance Achievements

• Active involvement of the Board of Directors in preparing the Annual Report and Sustainability Report.
• Implementation of Good Corporate Governance (GCG) principles.
• Full accreditation for all 16 hospitals and maintained JCI accreditation.

Climate Goals & Targets

Environmental Challenges

• Increased insurance claims due to a global increase in hospital patients.
• Pressure from insurance companies for price reductions and other concessions.
• Shortage of specialist doctors.

Mitigation Strategies

• Added more than 200 specialist doctors.
• Converted some part-time specialist doctors to full-time.
• Strengthened the surveyor team.
• Implemented Lean Management (Kaizen) program.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: GRI Standards

Certifications: JCI International Accreditation (some hospitals)

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Various awards received by subsidiary hospitals (see page 29-33)