Climate Change Data

American Well Corporation

Climate Impact & Sustainability Data (2022-12 to 2023-01)

Reporting Period: 2022-12 to 2023-01

Environmental Metrics

ESG Focus Areas

  • Mental Health and Wellbeing

Social Achievements

  • 7 in 10 employees used the employer's digital mental health solution, and 9 in 10 found it helpful.
  • 60% of those who invested in workers’ mental health and wellbeing saw a reduction in absenteeism, while 40% saw a direct correlation with profitability (UK employers).

Governance Achievements

  • Increased transparency and accountability in mental health reporting, both internally and externally.

Climate Goals & Targets

Environmental Challenges

  • High levels of stress, anxiety, burnout, and overwhelm among employees, particularly those under 35.
  • Only 39% of employees felt their workplace had strong mental health policies in place.
  • 3 in 10 employees would not feel comfortable talking to their employer about their mental health.
  • Many line managers lack the people skills to support employees' mental health.
  • Money worries, ill health of family members, and childcare issues negatively impact employee mental health.
  • Reluctance to show vulnerability at work, even among leaders.
Mitigation Strategies
  • Implementing a 7-step mental health strategy (detailed below).
  • Providing digital mental health solutions (e.g., SilverCloud® platform).
  • Promoting open communication about mental health at all levels.
  • Measuring and reporting on relevant metrics (absenteeism, turnover, employee surveys).
  • Prioritizing working environment and a healthy culture.
  • Supporting the whole person (addressing financial, family, and other concerns).
  • Proactive interventions to build resilience and coping skills.
  • Tailored support based on data analysis and employee needs.

Supply Chain Management

Climate-Related Risks & Opportunities

Sustainable Products & Innovation

  • SilverCloud® digital mental health platform