American Well Corporation
Climate Impact & Sustainability Data (2022-12 to 2023-01)
Reporting Period: 2022-12 to 2023-01
Environmental Metrics
ESG Focus Areas
- Mental Health and Wellbeing
Social Achievements
- 7 in 10 employees used the employer's digital mental health solution, and 9 in 10 found it helpful.
- 60% of those who invested in workers’ mental health and wellbeing saw a reduction in absenteeism, while 40% saw a direct correlation with profitability (UK employers).
Governance Achievements
- Increased transparency and accountability in mental health reporting, both internally and externally.
Climate Goals & Targets
Environmental Challenges
- High levels of stress, anxiety, burnout, and overwhelm among employees, particularly those under 35.
- Only 39% of employees felt their workplace had strong mental health policies in place.
- 3 in 10 employees would not feel comfortable talking to their employer about their mental health.
- Many line managers lack the people skills to support employees' mental health.
- Money worries, ill health of family members, and childcare issues negatively impact employee mental health.
- Reluctance to show vulnerability at work, even among leaders.
Mitigation Strategies
- Implementing a 7-step mental health strategy (detailed below).
- Providing digital mental health solutions (e.g., SilverCloud® platform).
- Promoting open communication about mental health at all levels.
- Measuring and reporting on relevant metrics (absenteeism, turnover, employee surveys).
- Prioritizing working environment and a healthy culture.
- Supporting the whole person (addressing financial, family, and other concerns).
- Proactive interventions to build resilience and coping skills.
- Tailored support based on data analysis and employee needs.
Supply Chain Management
Climate-Related Risks & Opportunities
Sustainable Products & Innovation
- SilverCloud® digital mental health platform